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View all photos for Deluxe Studio, Multiple Beds

A modern bedroom with a brick-patterned wall, wooden paneling, a bed with multiple pillows, a bench with a blanket, and a bedside table with a lamp.

Deluxe Studio, Multiple Beds

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Basic Room, 1 Queen Bed (Balcony)

A modern bedroom with a large bed, a desk, and a view of the outdoors.

Basic Room, 1 Queen Bed (Balcony)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Penthouse, 1 Bedroom

A modern hotel room with a wooden wall, a bed with white and blue bedding, a yellow throw, and a blue sofa.

Comfort Penthouse, 1 Bedroom

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Studio

A bedroom with a bed, wooden panel walls, a ceiling fan, a small table with a vase of flowers, and a kitchenette area.

Standard Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for PENTHOUSE 3PX

A bedroom with a bed, bedside tables, a desk with a chair, and a ceiling fan.

PENTHOUSE 3PX

  • 484 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed
  • Free WiFi

View all photos for ROOM

A modern bedroom with a large bed, a desk, and a view of the outdoors.

ROOM

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for STUDIO 2PX

A bedroom with a brick wall, a bed with a blue and white patterned bedspread, a wooden headboard, a hanging clothes rack, and a vase with flowers on a wooden table.

STUDIO 2PX

  • 322 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Playa del Carmen

Luis Donaldo Colosio stay.Within a 15-minute walk of this Luis Donaldo Colosio hotel, you'll find Quinta Avenida and Playa del Carmen Main Beach. Super Chedraui Selecto Avenida 10 and Mamitas Beach are also within half a mile (1 km).

What's nearby

  • Mamitas Beach - 8 min walk - 0.5 miles
  • Playa del Carmen Main Beach - 10 min walk - 0.5 miles
  • Guadalupe Church - 10 min walk - 0.6 miles
  • Quinta Avenida - 13 min walk - 0.7 miles
  • Punta Esmeralda Beach - 8 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪Chez Céline - ‬12 min walk
  • ‪Club de la Cerveza - ‬9 min walk
  • ‪San Lucho Mezcaleria - ‬6 min walk
  • ‪Crisol - ‬5 min walk
  • ‪Quinta De Piedra - ‬11 min walk

About this property

Polo 15

3-star hotel near Quinta Avenida
Polo 15 offers its guests an outdoor pool, barbecue grills, and laundry facilities. The front desk is open around the clock.

Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.

  • 6 guestrooms or units
  • Poolside lounge chairs
  • Self-service laundry
  • BBQ grill(s)
  • Smoking in designated areas
Polo 15 offers 6 air-conditioned accommodations with coffee/tea makers and ceiling fans. Each accommodation is individually furnished. Accommodations at this 3-star hotel have kitchenettes. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. 40-inch flat-screen televisions come with digital channels. Housekeeping is provided once per stay.

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Property amenities

Family friendly

  • In-room kitchenette
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Things to do

  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 40-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Kitchenette

More

  • Air conditioning
  • Ceiling fan
  • Dryer
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and key retrieval information; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100.0 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property only accepts cash. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number GOSN9711166A2

Property is also known as

POLO 15 Aparthotel Playa del Carmen
POLO 15 Playa del Carmen
Aparthotel POLO 15 Playa del Carmen
Playa del Carmen POLO 15 Aparthotel
POLO 15 Aparthotel
Aparthotel POLO 15
Polo 15 Playa Del Carmen
POLO 15 Hotel
POLO 15 Playa del Carmen
POLO 15 Hotel Playa del Carmen

Frequently asked questions

How close is Polo 15 to the airport?

Polo 15 is 22.9 mi (258-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does Polo 15 have an airport shuttle?

Airport shuttle services are not available at Polo 15.

How close is Polo 15 to the beach?

This hotel is a short 13-minute walk from Playa del Carmen Main Beach and 11-minute walk from Mamitas Beach. Don't forget your sunscreen!

Does Polo 15 offer free breakfast?

Polo 15 does not offer free breakfast.

Is there a casino at Polo 15?

No, there is no casino at this hotel, but Riviera Gran Casino (2-min drive) is nearby.

What time is check-in at Polo 15?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM.

Is there free parking at Polo 15?

Free parking is not available at this hotel.

Does Polo 15 have a pool?

Polo 15 features an outdoor pool.

Does Polo 15 have a spa?

There are no spa services available at this hotel.

How close is Polo 15 to downtown Playa del Carmen?

Polo 15 is 0.9 mi away from Playa del Carmen.

Polo 15 Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 3 out of 8 reviews
Rating 8 - Good. 3 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

6.6/10

Cleanliness

5.4/10

Staff & service

5.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Roger

Liked: Cleanliness
Disliked: Staff & service, amenities
Close to the beach and 5th ave
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant

My room was lovely, nice and quiet neighborhood
Stayed 6 nights in Nov 2024
Verified review

8/10 Good

Katie

Liked: Cleanliness, property conditions & facilities
The place was as advertised, very minimalistic. Since we spent most of our days out in town, it was perfect for what we needed. The only thing that could be better was a microwave to reheat leftovers and please, please, get better pillows. The pillows were very hard to sleep on, high, and gave us stiff necks. The check in instructions were clear and we were able to arrive early with our bag. The balcony was nice to relax on.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Isabelle

Disliked: Cleanliness, staff & service, property conditions & facilities
J’ai annulé et changer d’hôtel après une nuit
Stayed 10 nights in Jan 2025
Verified review

8/10 Good

Marcos

Liked: Property conditions & facilities, room comfort

Nice studio

Nice studio and cheap price. I stayed for 5 nights and there was no cleaning, to far from the city center but near of the beach clubs.
Stayed 5 nights in Nov 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quieter and safe neighbourhood

Wonderful stay, close, but far enough from the madness, lovely property, Dulce was excellent, very helpful
Stayed 4 nights in Dec 2020
Verified review

2/10 Terrible

Sebastian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Verified traveler

Stayed 5 nights in Jan 2021

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