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Polo 15

3.0 star property
3-star hotel near Playa del Carmen Main Beach

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Photo gallery for Polo 15

Outdoor pool, sun loungers
Basic Room, 1 Queen Bed (Balcony) | Balcony
Comfort Penthouse, 1 Bedroom | Living area | 40-inch flat-screen TV with digital channels, TV
Basic Room, 1 Queen Bed (Balcony) | Individually furnished, blackout drapes, free WiFi, bed sheets
Courtyard

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Laundry
  • Kitchen

Explore the area

View in a map
Avenida 15 Mz 286 Lt 3, Entre Calle 52 Y 54, Playa del Carmen, QROO, 77728
  • Place, Mamitas Beach
    ‪8 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪10 min walk‬
  • Place, Quinta Avenida
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪96 min drive‬

Room options

View all photos for Deluxe Studio, Multiple Beds

Deluxe Studio, Multiple Beds | Individually furnished, blackout drapes, free WiFi, bed sheets

Deluxe Studio, Multiple Beds

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Basic Room, 1 Queen Bed (Balcony)

Basic Room, 1 Queen Bed (Balcony) | Individually furnished, blackout drapes, free WiFi, bed sheets

Basic Room, 1 Queen Bed (Balcony)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Penthouse, 1 Bedroom

Comfort Penthouse, 1 Bedroom | Individually furnished, blackout drapes, free WiFi, bed sheets

Comfort Penthouse, 1 Bedroom

  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Studio

Individually furnished, blackout drapes, free WiFi, bed sheets

Standard Studio

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Playa del Carmen

Luis Donaldo Colosio stay.Within a 15-minute walk of this Luis Donaldo Colosio hotel, you'll find Playa del Carmen Main Beach and Mamitas Beach. Super Chedraui Selecto Avenida 10 and Mario Villanueva Stadium Madrid are also within half a mile (1 km).

What's nearby

  • Mamitas Beach - 8 min walk - 0.5 miles
  • Playa del Carmen Main Beach - 10 min walk - 0.5 miles
  • Guadalupe Church - 10 min walk - 0.6 miles
  • Quinta Avenida - 13 min walk - 0.7 miles
  • Punta Esmeralda Beach - 8 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪Crisol - ‬5 min walk
  • ‪Que Huevos - ‬4 min walk
  • ‪Roma Spaghetti - ‬4 min walk
  • ‪El Arabe - ‬4 min walk
  • ‪Casa Ocelotl - ‬2 min walk

About this property

Polo 15

3-star hotel near Playa del Carmen Main Beach
Polo 15 offers its guests an outdoor pool, barbecue grills, and laundry facilities. The front desk is open around the clock.

Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.

  • 6 guestrooms or units
  • Poolside lounge chairs
  • Self-service laundry
  • BBQ grill(s)
  • Smoking in designated areas
Polo 15 offers 6 air-conditioned accommodations with coffee/tea makers and ceiling fans. Each accommodation is individually furnished. Accommodations at this 3-star hotel have kitchenettes. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. 40-inch flat-screen televisions come with digital channels. Housekeeping is provided once per stay.

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Property amenities

Family friendly

  • In-room kitchenette
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Things to do

  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 40-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Kitchenette

More

  • Air conditioning
  • Ceiling fan
  • Dryer
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and key retrieval information; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100.0 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property only accepts cash. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

POLO 15 Aparthotel Playa del Carmen
POLO 15 Playa del Carmen
Aparthotel POLO 15 Playa del Carmen
Playa del Carmen POLO 15 Aparthotel
POLO 15 Aparthotel
Aparthotel POLO 15
Polo 15 Playa Del Carmen
POLO 15 Hotel
POLO 15 Playa del Carmen
POLO 15 Hotel Playa del Carmen

Frequently asked questions

How close is Polo 15 to the airport?

Polo 15 is 22.9 mi (258-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does Polo 15 have an airport shuttle?

Airport shuttle services are not available at Polo 15.

How close is Polo 15 to the beach?

This hotel is a short 13-minute walk from Playa del Carmen Main Beach and 11-minute walk from Mamitas Beach. Don't forget your sunscreen!

Does Polo 15 offer free breakfast?

Polo 15 does not offer free breakfast.

Is there a casino at Polo 15?

No, there is no casino at this hotel, but Riviera Gran Casino (2-min drive) is nearby.

What time is check-in at Polo 15?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM.

Is there free parking at Polo 15?

Free parking is not available at this hotel.

Does Polo 15 have a pool?

Polo 15 features an outdoor pool.

Does Polo 15 have a spa?

There are no spa services available at this hotel.

How close is Polo 15 to downtown Playa del Carmen?

Polo 15 is 0.9 mi away from Playa del Carmen.

Polo 15 Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 3 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

6.0/10

Cleanliness

5.4/10

Staff & service

4.0/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Roger

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Close to the beach and 5th ave
Stayed 4 nights in Dec 2024

2/10 Terrible

Sebastian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant

My room was lovely, nice and quiet neighborhood
Stayed 6 nights in Nov 2024

8/10 Good

Marcos

Liked: Property conditions & facilities, room comfort

Nice studio

Nice studio and cheap price. I stayed for 5 nights and there was no cleaning, to far from the city center but near of the beach clubs.
Stayed 5 nights in Nov 2021

8/10 Good

Verified traveler

Stayed 5 nights in Jan 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quieter and safe neighbourhood

Wonderful stay, close, but far enough from the madness, lovely property, Dulce was excellent, very helpful
Stayed 4 nights in Dec 2020

10/10 Excellent

Isabelle, Granby

Disliked: Cleanliness, staff & service, property conditions & facilities
J’ai annulé et changer d’hôtel après une nuit
Stayed 10 nights in Jan 2025