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Aparthotel

Mararena Family Apartments & Long Stay Living - Steps from 5th Avenue

3.5 star property
3.5-star aparthotel near Playa del Carmen Main Beach

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Photo gallery for Mararena Family Apartments & Long Stay Living - Steps from 5th Avenue

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Property entrance
Dining
Deluxe Apartment, 2 Bedrooms, Kitchen | Living area | 42-inch Smart TV with digital channels, TV, heated floors
Deluxe Apartment, 2 Bedrooms, Kitchen | Microwave

Reviews

8.0 out of 10
Very good

Apart-hotel

2 bathroomsSleeps 6775 sq ft

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Outdoor Space
  • Barbecue grill

Explore the area

View in a map
Av 10 norte Entre 20 y 22, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬
  • Place, Mamitas Beach
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)

Room options

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  • Pool
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Total with taxes and fees
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About the neighborhood

Playa del Carmen

Downtown Playa del Carmen stay.Within a 10-minute walk of this Downtown Playa del Carmen aparthotel, you'll find Quinta Avenida and Playa del Carmen Main Beach. Quinta Alegría Shopping Mall and Nuestra Senora del Carmen Catholic Church are also within half a mile (1 km).
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Quinta Alegría Shopping Mall - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 6 min walk - 0.4 miles
  • Mamitas Beach - 6 min walk - 0.4 miles
  • Central Square - 8 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪McCarthy's Irish Pub - ‬3 min walk
  • ‪Suerte De Churro - ‬2 min walk
  • ‪BIO-natural - ‬2 min walk
  • ‪Sabrina – Tradizioni Italiane - ‬2 min walk
  • ‪La bella italia - ‬1 min walk

About this property

Mararena Family Apartments & Long Stay Living - Steps from 5th Avenue

3.5-star aparthotel near Playa del Carmen Main Beach
As a guest of this aparthotel, you'll find an outdoor pool, a rooftop terrace, and barbecue grills. This aparthotel also features express check-in, pool umbrellas, and an elevator. The front desk is open around the clock.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen aparthotel.

  • 10 guestrooms or units
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Express check-in
  • BBQ grill(s)
  • Elevator
  • Smoking in designated areas
This aparthotel offers 10 air-conditioned accommodations with safes and coffee/tea makers. These individually furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers.

This Playa del Carmen aparthotel provides complimentary wireless Internet access. 42-inch Smart televisions come with digital channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided weekly.

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Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Toaster

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Hair dryer (on request)
  • Heated bathroom floor
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Heated floor
  • Separate dining area
  • Separate sitting area
  • Window screens

Entertainment

  • 42-inch smart TV with digital channels

Outdoor areas

  • Barbecue grill
  • Outdoor furniture
  • Rooftop terrace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Iron/ironing board on request
  • Safe
  • Weekly housekeeping

Location highlights

  • In a shopping district
  • Near an outlet shopping mall
  • Near the bay

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Mosquito nets
  • Security system
  • Fire extinguisher

General

  • 10 units
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • Pets and service animals are not allowed at this aparthotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Events

No events allowed

Smoking

Smoking allowed: in designated areas

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Minimum Spring Break check-in age is 21 years old. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, debit cards, and cash. Onsite parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Mararena Condominios Carmen
Mararena Condominios Aparthotel
Mararena Condominios Playa del Carmen
Mararena Condominios Aparthotel Playa del Carmen

Frequently asked questions

How close is Mararena Family Apartments & Long Stay Living - Steps from 5th Avenue to the airport?

This aparthotel is 22.2 mi (257-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does Mararena Family Apartments & Long Stay Living - Steps from 5th Avenue have an airport shuttle?

Airport shuttle services are not available at this aparthotel.

How close is Mararena Family Apartments & Long Stay Living - Steps from 5th Avenue to the beach?

This aparthotel is a short 8-minute walk from Playa del Carmen Main Beach and 7-minute walk from Mamitas Beach. Don't forget your sunscreen!

Does Mararena Family Apartments & Long Stay Living - Steps from 5th Avenue offer free breakfast?

This aparthotel does not offer free breakfast.

Is there a casino at Mararena Family Apartments & Long Stay Living - Steps from 5th Avenue?

No, there is no casino at this aparthotel, but Riviera Gran Casino (9-min walk) is nearby.

What time is check-in at Mararena Family Apartments & Long Stay Living - Steps from 5th Avenue?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. A fee applies for early check-in.

Is there free parking at Mararena Family Apartments & Long Stay Living - Steps from 5th Avenue?

Free parking is not available at this aparthotel.

Does Mararena Family Apartments & Long Stay Living - Steps from 5th Avenue have a pool?

This aparthotel features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Mararena Family Apartments & Long Stay Living - Steps from 5th Avenue have a spa?

There are no spa services available at this aparthotel.

How close is Mararena Family Apartments & Long Stay Living - Steps from 5th Avenue to downtown Playa del Carmen?

This aparthotel is 0.2 mi away from Playa del Carmen.

Mararena Family Apartments & Long Stay Living - Steps from 5th Avenue Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 27 out of 51 reviews
Rating 8 - Good. 10 out of 51 reviews
Rating 6 - Okay. 5 out of 51 reviews
Rating 4 - Poor. 5 out of 51 reviews
Rating 2 - Terrible. 4 out of 51 reviews

8.2/10

Cleanliness

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Dulce Maria

Traveled with family
Liked: Cleanliness, room comfort

Mar arena

La propiedad estaba muy limpia, muy cómodo y confortable, el aire funciona perfectamente aunque lo usamos muy poco porque se mantenia fresco el lugar, lo unico que me hubiera gustado son almohadas mas suaves pero en general todo me gusto mucho, muy buena ubicacion esta cerca la quinta avenida, soriana ,farmacias, restaurantes
Stayed 5 nights in Aug 2025

8/10 Good

Alex

Liked: Cleanliness, property conditions & facilities
Problems that flow water is low, 1/3 toilets could flush
Stayed 7 nights in Jul 2025

10/10 Excellent

Alessandro de Atocha

Liked: Cleanliness, amenities, property conditions & facilities
Disfrute mucho mi estancia en el departamento , definitivamente volvería … el plus es la ubicación ya que estás a unos pasos de la quinta avenida.
Stayed 4 nights in Jun 2025

2/10 Terrible

Steven

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

JAMES

Disliked: Property conditions & facilities
Stayed 8 nights in Oct 2024

8/10 Good

Odessa

Liked: Cleanliness
Stayed 6 nights in Aug 2024

4/10 Poor

Joshua

Liked: Cleanliness
Stayed 7 nights in Jan 2024

2/10 Terrible

andres

Traveled with family
Disliked: Cleanliness, room comfort

Not the place if you have a car

Property is not kept clean and does not match anything close to the pictures on the listing. Listing shows parking available however there is LIMITED parking available. First come first park basis. We were not met at check in and were just given a code to access the door key. The key is an actual key that can be copied by anyone.
Stayed 8 nights in Jun 2023

8/10 Good

YCELSO, BROOKLYN

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Located on 10 ave a plus, away from all the noise and traffic.
Stayed 6 nights in May 2023

4/10 Poor

Anders Grøvlen

Stayed 11 nights in Mar 2023

6/10 Okay

Garth

Liked: Property conditions & facilities
Good communication with property contact personal . Were helpful in rectifying initial concerns.
Stayed 7 nights in Mar 2023

4/10 Poor

Margaret, Victoria

Traveled with family
Disliked: Amenities, property conditions & facilities
In very poor condition. The "pool" is a joke. Its really just a tiled puddle, and missing a bunch of tiles. Great way to slice your foot open.
Stayed 4 nights in Feb 2023

8/10 Good

Laurence

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location close to everything, clean apartment, rather spacious but the noise from a family below made it impossible to sleep.

10/10 Excellent

Hector

Traveled with group
Liked: Cleanliness, room comfort

Excellent

Everything was really nice! Excellent price-quality
Stayed 2 nights in Sep 2021

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Stayed 16 nights in Sep 2021

4/10 Poor

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Would not stay here again. I can list all the things wrong with this place but most of it has already been said by others. And the hotel will respond that they are working on it but it's the same problems others have had so I doubt anything will change. The biggest concern was a huge window in the living room overlooking the street that doesn't lock and easily slides open. We have young kids so it was just not safe. We asked if someone could come fix it on the day we checked in but it was not fixed during our 3-day stay. The hot water did not work at all the whole time we were there, and the A/c in one of the two bedrooms did not work. We let them know, but nothing was fixed. The parking garage entrance was super small and took us several minutes to get out of every day trying not to scratch the rental suv with just inches of clearance on each side; not the hotel's fault but not fun to deal with. The tiny rooftop pool was nice for the kids but again there were several places where one could easily fall off the side of the building so it's not ideal for young children.
Stayed 3 nights in Jun 2021

10/10 Excellent

Maria Aida Jimenez

Liked: Cleanliness, amenities, property conditions & facilities
Servicio muy bueno, el cuarto está increíble
Stayed 8 nights in Jul 2025

10/10 Excellent

Rosa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Ivonne Araceli

Traveled with family
Liked: Cleanliness, room comfort

Todo bien

Stayed 1 night in May 2025

10/10 Excellent

Maricela

Traveled with family
Liked: Cleanliness, room comfort

Todo bien

Stayed 1 night in May 2025

10/10 Excellent

Angelica

Traveled with group
Liked: Cleanliness, amenities
Muy bonito todo
Stayed 2 nights in Apr 2025

2/10 Terrible

JORGE HARO

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
La Propiedad en general descuidada, estuve 12 días y solo de ver la alberca no dan ganas de usarla, vecinos del mismo edificio molestos con fiesta todas las noches entre ruidos y olor a marihuana, el propietario no contesta al menos que te tengas que ir de la propiedad, sinceramente no lo recomiendo
Stayed 11 nights in Sep 2024

4/10 Poor

Aldo Andrés, Querétaro

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Las fotografías que tienen publicadas seguramente son de cuando era un edificio nuevo, nada que ver, el area de la alberca esta desecho, ademas de muy sucio. En general el edificio tiene un mal mantenimiento, el elevador solo funciona para subir a algunos pisos y no para bajar, yo iba con bebe con carriola y con 2 adultos mayores es algo super importante. El departamente aun que si es el de las fotos, estaba muy sucio y todo se sentia muy viejo ,las almohadas olian mal. Me gusto la ubicacion, pero las condiciones de limpieza y mantenimiento son malas.
Stayed 4 nights in Sep 2024

8/10 Good

Alma Giselle, Cdmx

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Berenise Meneses

Traveled with family
Liked: Cleanliness
No me gustó que no fueron a cerrar una ventana qué se atoro
Stayed 4 nights in Apr 2024