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Jungala Hotel at VidantaWorld Riviera Maya

Property class: 5 and above
5-star beachfront resort near Maroma Beach

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Photo gallery for Jungala Hotel at VidantaWorld Riviera Maya

5 outdoor pools, cabanas (surcharge), pool umbrellas
Exterior
4 bars/lounges, 2 swim-up bars, 5 poolside bars, 2 beach bars
Private beach, white sand, free beach shuttle, beach cabanas
20 restaurants, breakfast served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • On private beach
  • Spa
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Carr. Cancun Playa del Carmen KM 48, Playa del Carmen, QROO, 77710
  • Place, Paradise Beach
    ‪19 min walk‬
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪4 min drive‬
  • Place, Playa Paraiso Golf Course
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪36 min drive‬

Room options

View all photos for One-Bedroom Suite

55-inch LED TV with cable channels

One-Bedroom Suite

10.0 out of 10
Exceptional
(12 reviews)
  • Resort view
  • 1109 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Twin Sofa Bed and 1 Queen Sofa Bed

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About the neighborhood

Playa del Carmen

Beachside getaway.You'll be within half a mile (1 km) of Maroma Beach and 2 miles (3 km) of Playa Paraiso Golf Course with a stay here. Cirque du Soleil Boutique at Vidanta Riviera Maya is within 2 miles (3 km) and Puerto Morelos Town Square is within 9 miles (15 km).
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Nicklaus Design Golf Course - 5 min walk - 0.3 miles
  • Paradise Beach - 19 min walk - 1.0 mile
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 4 min drive - 1.4 miles
  • Playa Paraiso Golf Course - 4 min drive - 1.6 miles
  • Maroma Beach - 13 min drive - 4.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 34 min drive

Restaurants

  • ‪La Laguna - ‬10 min drive
  • ‪Restaurante La Plaza - ‬9 min drive
  • ‪La Fuente -Lobby Bar - ‬9 min drive
  • ‪Star Café - ‬8 min drive
  • ‪Lobby Bar Acuarium - ‬14 min drive

About this property

Jungala Hotel at VidantaWorld Riviera Maya

5-star beachfront resort near Maroma Beach
Simply walk outside to feel the sun on your face at the white sand beach. You'll be playing in the surf in no time with a free ride on the resort's complimentary beach shuttle. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with free beach club on site and cabanas (surcharge). Summer fun is a breeze at Jungala Hotel at VidantaWorld Riviera Maya, where you can play a round of golf at the golf course, cool off in one of the 5 outdoor swimming pools, and enjoy a treatment at the full-service spa.

There are 20 restaurants and 3 coffee shops/cafes, as well as a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars, and 4 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers outdoor tennis courts, a health club, and a terrace. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Playa del Carmen resort.

  • 52 guestrooms or units
  • 3 levels
  • 3 buildings
  • 20 dining venues
  • 2 bars on the beach
  • 5 bars by the pool
  • 2 swim-up bars
  • 4 bars or lounges
  • 3 coffee shops
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Beauty salon
  • Computer for guest use
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
Jungala Hotel at VidantaWorld Riviera Maya offers 52 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include kitchen islands. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium cable channels. Accommodations at this 5-star resort have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Family friendly

  • 5 outdoor pools
  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini-fridge
  • Separate in-room dining area
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Shopping center shuttle (surcharge)
  • Secured, uncovered valet parking on site (USD 7 per day; includes in/out privileges)

Food and drink

  • 2 beach bars
  • 2 swim-up bars
  • 20 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges
  • 5 poolside bars

Things to do

  • 18-hole golf course
  • 2 outdoor tennis courts
  • 24-hour pool access
  • 5 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Free beach club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Health club
  • Lazy river
  • Outdoor pickleball court
  • Pro golf shop
  • Tennis lessons
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LED TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Ice maker
  • Kitchen
  • Kitchen island
  • Meal delivery service
  • Microwave
  • Mini-fridge
  • Minibar
  • Paper towels
  • Restaurant dining guides
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
This property's water park is closed every Thursday and Friday.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 1000 per accommodation, per stay
  • A tax is imposed by the city: USD 3.37 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered valet parking fee: USD 7 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. Guests can access their rooms with a mobile device.

We should mention

  • Pool access is available 24-hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Jungala Park Hotel Riviera Maya
Jungala Park Hotel at VidantaWorld Riviera Maya Resort
Jungala Park Hotel at VidantaWorld Riviera Maya Playa del Carmen

Frequently asked questions

How close is Jungala Hotel at VidantaWorld Riviera Maya to the airport?

Jungala Hotel at VidantaWorld Riviera Maya is 35.6 mi (276-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Jungala Hotel at VidantaWorld Riviera Maya?

As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at Jungala Hotel at VidantaWorld Riviera Maya on May 5, 2026 start from $335, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Jungala Hotel at VidantaWorld Riviera Maya have an airport shuttle?

Airport shuttle services are not available at Jungala Hotel at VidantaWorld Riviera Maya.

How close is Jungala Hotel at VidantaWorld Riviera Maya to the beach?

This resort is on a private beach. Don't forget your sunscreen!

Does Jungala Hotel at VidantaWorld Riviera Maya offer free breakfast?

Jungala Hotel at VidantaWorld Riviera Maya does not offer free breakfast.

Is there a casino at Jungala Hotel at VidantaWorld Riviera Maya?

No, there is no casino at this resort.

What time is check-in at Jungala Hotel at VidantaWorld Riviera Maya?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Jungala Hotel at VidantaWorld Riviera Maya?

Free parking is not available at this resort. Valet parking is available for USD 7 per day.

Does Jungala Hotel at VidantaWorld Riviera Maya have a pool?

Jungala Hotel at VidantaWorld Riviera Maya features 5 outdoor pools. Guests can enjoy 24-hour pool access.

Does Jungala Hotel at VidantaWorld Riviera Maya have a restaurant?

Yes, there are 20 restaurants on site.

Does Jungala Hotel at VidantaWorld Riviera Maya have a spa?

This resort has a spa, which features facials, deep-tissue massages, and body treatments.

How close is Jungala Hotel at VidantaWorld Riviera Maya to downtown Playa del Carmen?

Jungala Hotel at VidantaWorld Riviera Maya is 12.3 mi away from Playa del Carmen.

Jungala Hotel at VidantaWorld Riviera Maya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 149 out of 206 reviews
Rating 8 - Good. 23 out of 206 reviews
Rating 6 - Okay. 15 out of 206 reviews
Rating 4 - Poor. 11 out of 206 reviews
Rating 2 - Terrible. 8 out of 206 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Orlando

Stayed 4 nights in Mar 2026

8/10 Good

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room at Jungala was amazing!! Our sons had their own space which they appreciate being teenage boys. We only had one small issue trying to get a new clothes steamer for 3 days but that was small compared to our whole experience. The pools are beautiful, the staff are amazing and area is breathtaking. It was so easy to get to and from the airport. We also went into Playa Del Carmen. They got us a taxi and then when we returned we called for transportation back to our hotel. Sometimes you have to wait for transportation but it was never long. All staff were very accommodating!! We would definitely go back.
Stayed 5 nights in Mar 2026

10/10 Excellent

Emily

Stayed 7 nights in Jan 2026

10/10 Excellent

Izhar

Traveled with family
Liked: Cleanliness, staff & service, amenities
We loved our stay at jungala! The grounds are beautiful, with a very relaxing vibe. The suites are spacious & tastefully decorated with just about every amenity you would need. The staff was attentive to our every need. We had access to the other hotels & pools on the vidante property. We would definitely return here on a future trip to playa del Carmen
Stayed 4 nights in Jan 2026

10/10 Excellent

Zejaba

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great concierge attention!!! best experience
Stayed 6 nights in Jan 2026

10/10 Excellent

SONAM, ELMHURST

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was
Stayed 5 nights in Jan 2026

8/10 Good

Lily

Stayed 2 nights in Jan 2026

10/10 Excellent

VIVIANA GARCIA

Stayed 1 night in Jan 2026

8/10 Good

Riad

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The suite was fantastic, the concierge couldn't have been better. We were looked after extremely well.
Stayed 6 nights in Jan 2026

10/10 Excellent

Maya

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort, attentive staff. Best vacation we ever had!
Stayed 5 nights in Jan 2026

10/10 Excellent

Daniele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien, solo el agua de las albercas es muy fría.
Stayed 5 nights in Jan 2026

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort experience!
Stayed 4 nights in Dec 2025

10/10 Excellent

Andreia

Stayed 1 night in Jan 2026

10/10 Excellent

Andreia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Our stay at Vidanta Resort World was a great experience. The complex is beautiful and very well maintained, though we didn’t have enough time to explore everything it offers. The room was spacious, nicely decorated, and very comfortable. The staff was incredibly well training to host making us feeling very special greeting us by names and always showing they were ready for anything we needed. We had dinner at Havana Moon; the food was basic, but the atmosphere was fun. Later, we discovered an outdoor market-style dining area with several options and a much nicer ambiance, which we wish we had known about earlier. Having an Exclusive type of bracelet status, truly enhanced our stay, with access to a beach club cabana and a very convenient driver service available via WhatsApp at any time. Overall, we really enjoyed our stay and would love to return with more time to explore the resort. Overall, we really loved our stay at Vidanta Resort World. The scale, comfort, service, and exclusivity made it a memorable experience, even in a short visit. With more time, this resort clearly has so much more to offer.
Stayed 1 night in Jan 2026

10/10 Excellent

Erika Lydia La

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and amazing customer service!!
Stayed 2 nights in Jan 2026

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Outside the king bed, the secondary beds/sofas were ok. 2 queens instead of 1 king is better with older kids.
Stayed 7 nights in Dec 2025

8/10 Good

Matt

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
great place, great quality food/beverage, great facilities, lots of attentive staff. only criticism is the lack of information on the facilities, activities, and logistics. We had a personal concierge group, but often times what they told us was not accurate. example: the Beach Club is by far the nicest pool, yet I asked 3 different person concierges on how to get a cabana and was told 3 different things. so had to figure it out on my own. again, overall great, just think the staff needs to know more about the hotel and what/how to recommend. thanks
Stayed 5 nights in Dec 2025

10/10 Excellent

Sachi

Stayed 5 nights in Dec 2025

10/10 Excellent

michael

Stayed 2 nights in Dec 2025

4/10 Poor

Ronnie

The staff was nice The hotel required a ten minute golf cart ride to get anywhere on the resort The golf cart takes at least ten minutes to arrive The room service didn’t come a number of times to clean the room Everything in the hotel was booked so you could not do many of the amenities offered
Stayed 7 nights in Dec 2025

10/10 Excellent

Abhijit

Liked: Cleanliness, property conditions & facilities
Amazing facilities, rooms and service. Top notch!
Stayed 5 nights in Dec 2025

10/10 Excellent

Yuvraj, Jersey City

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super good
Stayed 4 nights in Dec 2025

10/10 Excellent

Yasmin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing room, amazing staff
Stayed 6 nights in Dec 2025

10/10 Excellent

BENJAMIN R

Liked: Cleanliness, property conditions & facilities
Service great, aqua park awesome
Stayed 4 nights in Dec 2025

10/10 Excellent

Eva

Traveled with family
Liked: Cleanliness, staff & service, amenities
Once we arrived we were treated like VIPs. Ariana, Jose and Liz as well as all the other staff we encountered were extremely courteous and welcoming. The rooms were very nice and the beds comfortable.
Stayed 4 nights in Dec 2025