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82.0% Based on 5683 reviews TripAdvisor Traveler Rating 4.5 out of 5

Hotel Description

3.5-star luxury property near Maroma Beach, connected to a shopping center

On the beach

Within 2 miles (3 km) of this Playa del Carmen property, you'll find Maroma Beach and El Manglar Golf Course. El Camaleon Mayakoba Golf Course and Tres Rios Ecopark are within 9 miles (15 km).

All-inclusive

This smoke-free property features a golf course, a full-service spa, and a nightclub. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Bring the family and enjoy the free kid's club, children's pool, and playground.

Free WiFi, balconies

The 388 guestrooms have flat-screen TVs with satellite channels and offer free WiFi and free minibar items. Balconies, room service, and coffee/tea makers are also available.

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$202* Per night/room Sep 20 - Sep 21

Ocean Front Junior Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double Near Pool

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Ocean Front Superior Junior Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Ocean Front Beach Access

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

82.0% of guests recommend out of 5683 reviews

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All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • Meals, snacks, and beverages included

Not included

  • Airport transfers

  • Food and beverage restrictions apply
  • Taxes included
  • Gratuities included
  • Additional gratuities accepted
  • All onsite activities, and facilities and equipment included
  • Airport transfers not included

Property Features

Iberostar Paraiso Del Mar All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Enjoy a summer holiday at Iberostar Paraiso Del Mar All Inclusive, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 7 restaurants and 3 coffee shops/cafés, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a swim-up bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, an outdoor pool, and a children's pool. Free self parking is available. This 3.5-star Playa del Carmen property is smoke free.

  • 388 guestrooms or units
  • 3 levels
  • 7 dining venues
  • 4 bars or lounges
  • 3 coffee shops
  • Buffet breakfast (free)
  • Nightclub
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • ATM
  • Onsite shopping
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (36.7 km / 22.8 mi)
  • Parking: Free self parking

Room Amenities

Iberostar Paraiso Del Mar All Inclusive offers 388 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.

El Mercado - This buffet restaurant specializes in international cuisine and serves dinner and light fare.

El Rodizio - This restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required.

Don Alfredo - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

La Hacienda - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.

El Puerto - This steakhouse serves dinner only. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Playground on site
  • Golf driving range on site
  • Golfing nearby
  • Basketball on site
  • Scuba diving on site
  • Volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Spa Services

Spa Sensations has 25 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 25
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 15 years old.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 15 years old.

  • No rollaway/extra beds available
  • No elevators
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 20 per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Iberostar Paraiso Mar
  • Iberostar Paraiso Mar All Inclusive
  • Iberostar Paraiso Mar All Inclusive Playa del Carmen
  • Iberostar Paraiso Mar Playa del Carmen
  • Mar Paraiso
  • Paraiso Mar
  • Iberostar Paraiso Mar All Inclusive All-inclusive property
  • Iberostar Paraiso Inclusive l
  • Iberostar Paraiso Del Mar All Inclusive Playa del Carmen
  • Iberostar Paraiso Del Mar All Inclusive All-inclusive property

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.