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Hotel Description

3-star aparthotel near Quinta Avenida

Downtown Playa del Carmen stay

Within a 10-minute walk of this Downtown Playa del Carmen aparthotel, you'll find Quinta Avenida and Playa del Carmen Main Beach. Mario Villanueva Stadium Madrid and Quinta Alegría Shopping Mall are also within half a mile (1 km).

Dining, outdoor pool

This aparthotel features a restaurant, an outdoor pool, and a bar/lounge. Relax with a drink at the poolside bar and enjoy perks like free WiFi. You'll appreciate the area shuttle, coffee shop/cafe, and garden.

Free WiFi, refrigerators

The 36 apartments offer free WiFi, refrigerators, and TVs. Ceiling fans, safes, and showers are also available.

Standard Plus With Balcony

Bed Count room.options.bedSize. Maximum Occupancy 2 Max
$48* Per night/room Apr 29 - Apr 30

Master Suite

Bed Count room.options.bedSize. Maximum Occupancy 2 Max

Suite

Bed Count room.options.bedSize. Maximum Occupancy 4 Max

Suite, Balcony

Bed Count room.options.bedSize. Maximum Occupancy 4 Max

Standard Plus Deluxe

Bed Count room.options.bedSize. Maximum Occupancy 4 Max

Hotel Riviera Caribe Maya ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Riviera Caribe Maya

Everyone (2)
5 out of 5

Posted by on Dec 3, 2022

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5 out of 5

Posted by on Mar 16, 2020

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Comment from Hotel Management

Mar 16, 2020 by Riviera Caribe Maya Staff

Mil gracias!!

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. An outdoor pool, a library, and tour/ticket assistance are also featured at Hotel Riviera Caribe Maya. This 3-star Playa del Carmen aparthotel is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 3 levels
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle and area shuttle

Room Amenities

Hotel Riviera Caribe Maya offers 36 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and ceiling fans. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.

  • Television
  • Refrigerator
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Safe
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 11:30 AM.

Rey David - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Scuba diving on site
  • Sailing nearby
  • Windsurfing nearby
  • Snorkeling nearby
  • Parasailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Accessible bathroom (in select rooms)
  • In-room accessibility (in select rooms)
  • Pool access ramp on site

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Hotel Riviera Caribe Maya offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 250.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Hotel Riviera Caribe Maya

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 90–140 per person
  • Airport shuttle fee: MXN 1600 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: MXN 1600 (one-way)
  • Rollaway bed fee: MXN 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Maya Riviera
  • Hotel Riviera Caribe Maya
  • Hotel Riviera Caribe Maya Playa del Carmen
  • Hotel Riviera Maya
  • Maya Riviera Hotel
  • Riviera Caribe Maya
  • Riviera Caribe Maya Playa del Carmen
  • Riviera Maya Hotel
  • Hotel Riviera Caribe Maya Riviera Maya/Playa Del Carmen, Mexico
  • Riviera Caribe Maya Hotel
  • Riviera Caribe Maya Del Carmen
  • Hotel Riviera Caribe Maya Aparthotel
  • Hotel Riviera Caribe Maya Playa del Carmen
  • Hotel Riviera Caribe Maya Aparthotel Playa del Carmen

You should know

  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.