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4.1 out of 5

"Had s great time at this hotel! Hotel is very clean and grounds are meticulous! The staff is wonderful and extremely helpful. Did not like the Riu Lup ... " More

By a verified traveler on Sat 23 Sep 2017

Hotel Description

Family-friendly 3.5-star property near Playa del Carmen Main Beach

Close to the beach

Your stay at this Playacar property places you within 2 miles (3 km) of Quinta Avenida and Playa del Carmen Maritime Terminal. Playa del Carmen Main Beach and Playacar Golf Club are also within 2 miles (3 km).

All-inclusive

This all-inclusive property features a full-service spa, a nightclub, and 5 restaurants. Bring the family and enjoy the free kid's club, children's pool, and playground. Enjoy the 4 outdoor pools and free perks like buffet breakfast and free self parking.

Free WiFi, balconies

The 630 guestrooms boast modern comforts like flat-screen TVs with satellite channels, along with free WiFi. Balconies, minibars, and free bottled water are also available.

Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Room

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Junior Suite (B2C)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room (B2C)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Riu Tequila - All Inclusive ratings based on 44 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Riu Tequila - All Inclusive

Everyone (5) Family (1)
5 out of 5
Fantastic animation, very interactive, lots of good shows, food excellent and a great variety. Clean and just a fun place to go.

Posted by on Mar 24, 2019

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4 out of 5
We liked that it was an updated property, and that it was a little quieter than normal. Could offer a little better dinner options.

Posted by on Feb 25, 2019

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4 out of 5

Posted by on Jan 15, 2019

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5 out of 5

Beautiful time at Riu Tequila

Had s great time at this hotel! Hotel is very clean and grounds are meticulous! The staff is wonderful and extremely helpful. Did not like the Riu Lupita restaurant but main Restaurant is outstanding! If you did not like one type of food they had plenty of everything else! Front desk is very helpful! Beautiful older hotel!

Posted by on Sep 23, 2017

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3 out of 5

You have for what you paid

Pros: The free shuttle to the beach.
Cons: Improve the romos. Old beds and pillows.
Location: Greate location. A little plaza near by for shopping and $5 cab to 5th Avenue
Well, I think the title answer everything. The food in the Jalisco restaurant is not the best. Better to eat " a la carte" in Lupita restaurant. I think the pool and the drinks are the best things of the hotel. The beds are hard and the pillows like a stone. The hotel is not in front of the beach, but there is a free shuttle (golf car) that takes you to the beach.

Posted by , from Costa Rica on Feb 10, 2017

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5 out of 5

Wonderful resort

I do recommend. That's all you can say, after eleven days in the paradise...

Posted by on Apr 6, 2016

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3 out of 5

Ok hotel

Pros: Front desk. Nice animals roaming around. Great drinks and nightly entertainment.
Cons: The lounge chairs and seating throughout the hotel was not the very comfortable. English language was hard to come by.
Location: Location is probably the worst only because its not ON the beach but that's why its the cheaper of the Riu's there.Shops nearby.Starbucks a block away
Riu Tequila is a nice resort. Not on the beach but only a short walk to get there. We went to the Riu Yucatan and Riu Playacar and stayed with friends at the Riu Palace Riviera Maya and in comparison to those, Tequila was the worst. but still a great experience. Beds were nothing great. Pool area worst of the Riu's but fun none the less, especially for kids. Best front desk staff of all the Riu's visited.

Posted by , from Minnesota on Jan 11, 2016

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3 out of 5

Great staff, stuffy moldy rooms, salty food at buffet, great drinks, great service, great ambiance, beautiful grounds.

Pros: Free breakfast, service, staff
Cons: food
I enjoyed my stay for the most part,the staff was friendly, an always at the ready. Bars everywhere, nice pool and good entertainment at night. The food at the buffet was below par, extremely salty for the most part, not much selection; you have to get up early to sign up for a reservation to eat at te a la carte places. The beds are rock hard, and there is a stuffy/moldy smell that impregnated my clothes. For the money I am ok with it, I would pay extra for a better bed/TV/AC though.

Posted by , from San Jose, CA, USA on Mar 14, 2013

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4 out of 5

Great stay!

Pros: all inclusive
Cons: No free Internet
Food was excellent, the staff was extremely friendly, and the drinks were plentiful. If you like wildlife, there are very friendly raccoons that wander around the resort. There are also 3 other Riu hotels that you can visit, and the beaches at each of the other locations are amazing! Awesome stay for the money, would definitely recommend...and we will be there again soon!

Posted by , from Chicago on Mar 9, 2013

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4 out of 5

Excellent hotel,for an all inclusive

Excellent Hotel, even though it is not directly on the beach and the Riu Yucatan was my first choice, I am glad we chose this though. It is smaller, and thus more convenient than the others. Only 10min walk to the other Rui's and the beach. On two days we setup at the Yucatan pool/beach. We noticed the Tequila was overall cleaner than the others when we used the facilities by the pool of each. Since you can use the facilities of any Riu,I think the Tequila was the best choice. Food was what you would expect in an all inclusive...nothing special, but good decent food. Was not too impressed with the steakhouse, the Chinese (Bamboo) restaurant was decent. Best choice is the main buffet hall. Top shelf vodka is Smirnoff, but again that is just fine with me,especially when we mixing them drinks!

Posted by on Feb 29, 2012

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All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)
  • In-room liquor dispensers

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Water fitness

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included

  • Golf green fees
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Access to onsite clubs included
  • Sailing included
  • Windsurfing included
  • Taxes included
  • Buffet and à la carte dining
  • Fitness facilities included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Golf green fees not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Aerobics classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Minibar (all beverages included)
  • In-room liquor dispensers
  • All non-motorized water sports included
  • Onsite live performances included
  • Snorkeling included

Property Features

Hotel Riu Tequila - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Hotel Riu Tequila - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and a sauna. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a swim-up bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A children's pool, a nightclub, and spa services are also featured at the family-friendly Hotel Riu Tequila - All Inclusive. Self parking is free. A complete renovation of Hotel Riu Tequila - All Inclusive was completed in June 2018. Smoking is allowed in designated areas at this Art Deco Playa del Carmen property.

  • 630 guestrooms or units
  • 3 levels
  • 5 dining venues
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Bar by the pool
  • Swim-up bar
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 4
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (60.5 km / 37.6 mi)
  • Property shuttles: Free beach shuttle
  • Parking: Free self parking

Room Amenities

Hotel Riu Tequila - All Inclusive offers 630 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony
  • Minibar
  • Flat-screen television
  • Satellite channels
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.

Rosa Roja - This buffet restaurant serves breakfast, lunch, and dinner.

Bamboo - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Rinascita - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Black Cow - Onsite steakhouse. Open daily.

Beach Club - This buffet restaurant serves lunch, dinner, and light fare. Reservations are required. Open daily.

Nearby Activities

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Playground on site
  • Golfing nearby
  • Fitness classes on site
  • Sailing on site
  • Beach volleyball on site
  • Golf lessons available nearby
  • Kayaking on site
  • Windsurfing on site
  • Scuba diving nearby

Spa Services

Renova SPA has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Minimum age to access spa is 18
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 11 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old.

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee (July - December): MXN 20 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Riu Tequila
  • Riu Tequila All Inclusive
  • Riu Tequila All Inclusive Playa del Carmen
  • Riu Tequila Playa del Carmen
  • Tequila Riu
  • ClubHotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico
  • Hotel Riu Tequila
  • Riu Clubhotel Tequila Hotel
  • Riu Tequila Mexico
  • Hotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico
  • Clubhotel Riu Tequila
  • Rui Tequila
  • Hotel Riu Tequila All Inclusive Playa del Carmen
  • Hotel Riu Tequila All Inclusive

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.