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Hotel Lunata - Near Playa del Carmen Main Beach

3-star property
5ta Avenida entre Calles 6 y 8, Playa del Carmen, QROO 1-855-201-7819
4.5 out of 5
Wonderful!
See all 4 travelocity Reviews

"Excellent service! Staff very friendly, very helpful, polite, professional, make me feel important. Prime location, walking distance to Terminal - Fer ... " More

By a verified traveler on Tue 06 Jul 2021

Points Of Interest

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Hotel Description

3-star hotel near Playa del Carmen Main Beach

Downtown Playa del Carmen stay

Within a 10-minute walk of this Downtown Playa del Carmen hotel, you'll find Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal. Also, Mamitas Beach is within half a mile (1 km) and Gran Coyote Golf is within 6 miles (10 km).

Terrace

A rooftop terrace is featured at this hotel, along with a terrace and a garden. A library, a picnic area, and express check-out are also on offer.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$79* Per night/room May 1 - May 2

Junior Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Lunata - Near Playa del Carmen Main Beach ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Lunata - Near Playa del Carmen Main Beach

Everyone (2) Couples (1)
5 out of 5

Posted by on Oct 26, 2022

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5 out of 5
Excellent service! Staff very friendly, very helpful, polite, professional, make me feel important. Prime location, walking distance to Terminal - Ferry Boat to Cozumel, right there at the 5th Ave. , (restaurants, bars, etc) Highly recommended. Beautiful building Spanish Style Arquitecture.

Posted by on Jul 6, 2021

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4 out of 5

Posted by on Jun 29, 2021

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4 out of 5
Hotel Lunata was a great place to stay. Amazing customer service, charming architecture, peaceful garden plus facility was clean and safe!

Posted by on Jun 29, 2021

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About the Hotel Lunata - Near Playa del Carmen Main Beach

Location 5ta Avenida entre Calles 6 y 8, Playa del Carmen, QROO 77710

Property Features

As a guest of Hotel Lunata - Near Playa del Carmen Main Beach, you'll find a rooftop terrace, a library, and tour/ticket assistance. An airport shuttle (available 24 hours) is available for a fee. Hotel Lunata - Near Playa del Carmen Main Beach also features multilingual staff, a garden, and a picnic area. Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.

  • 1 building
  • 10 guestrooms or units
  • 4 levels
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Hotel Lunata - Near Playa del Carmen Main Beach offers 10 accommodations with minibars and safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. 24-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Private balcony or patio
  • Minibar
  • Flat-screen television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 8:00 AM and 10:30 AM.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Scuba diving nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 11:00 PM. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Hotel Lunata - Near Playa del Carmen Main Beach offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Lunata - Near Playa del Carmen Main Beach

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 11:00 PM
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Guest will receive an email before arrival 7 days
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 150 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 975 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Lunata
  • Hotel Lunata Playa del Carmen
  • Lunata
  • Lunata Hotel
  • Lunata Playa del Carmen
  • Hotel Lunata Riviera Maya/Playa Del Carmen, Mexico
  • Lunata Hotel Playa Del Carmen
  • Lunata Playa Del Carmen
  • Hotel Lunata Riviera Maya/Playa Del Carmen

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.