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Grand Riviera Princess - All Inclusive

5.0 star property
5-star beachfront property near El Camaleón Mayakoba Golf Course

Choose dates to view prices

Photo gallery for Grand Riviera Princess - All Inclusive

On the beach, white sand, sun loungers, beach umbrellas
Creator video - submitted by Alyssa Knight Studio
Exterior
Exterior
Indoor wedding

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • All inclusive
  • Spa
  • Parking included

Explore the area

View in a map
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪19 min walk‬
  • Place, El Camaleón Mayakoba Golf Course
    ‪7 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪25 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪93 min drive‬

Room options

View all photos for Family Club Room - Pool Access, Pool View

Children's theme room

Family Club Room - Pool Access, Pool View

  • 640 sq ft
  • Sleeps 5

View all photos for Family Room

Children's theme room

Family Room

7.0 out of 10
Good
(24 reviews)
  • 635 sq ft
  • 1 bedroom
  • Sleeps 5

View all photos for Super Saver

Free minibar, in-room safe, desk, blackout drapes

Super Saver

7.8 out of 10
Good
(6 reviews)
  • 597 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Platinum Suite Plunge Pool

Platinum Suite Plunge Pool | Free minibar, in-room safe, desk, blackout drapes

Platinum Suite Plunge Pool

  • 484 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Garden View

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room, Garden View

7.8 out of 10
Good
(209 reviews)
  • 597 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Pool Access (Pool View)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room, Pool Access (Pool View)

7.8 out of 10
Good
(27 reviews)
  • 597 sq ft
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (with Jacuzzi)

Suite (with Jacuzzi) | Free minibar, in-room safe, desk, blackout drapes

Suite (with Jacuzzi)

7.4 out of 10
Good
(27 reviews)
  • 640 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite with Bathtub and Outdoor Shower

Suite with Bathtub and Outdoor Shower | Free minibar, in-room safe, desk, blackout drapes

Suite with Bathtub and Outdoor Shower

9.4 out of 10
Exceptional
(11 reviews)
  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Beachside getaway.You'll find Playa Xcalacoco and Chun-Zumbul (diving site) within 2 miles (3 km) of this property. El Camaleón Mayakoba Golf Course and Gran Coyote Golf are also within 3 miles (5 km).

What's nearby

  • Playa Xcalacoco - 19 min walk - 1.0 mile
  • El Camaleón Mayakoba Golf Course - 7 min drive - 1.4 miles
  • Playa del Carmen Main Beach - 12 min drive - 5.3 miles
  • Xcaret Eco Theme Park - 25 min drive - 11.1 miles
  • Maroma Beach - 28 min drive - 9.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪Piano Bar - ‬5 min drive
  • ‪Mike’s Coffee - ‬5 min drive
  • ‪El Beso Pool Bar - ‬18 min walk
  • ‪Steakhouse - ‬17 min walk

About this property

Grand Riviera Princess - All Inclusive

5-star beachfront property near El Camaleón Mayakoba Golf Course
Grand Riviera Princess - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Grand Riviera Princess - All Inclusive you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 swim-up bars, and 9 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a water park (surcharge), a complimentary children's club, and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

  • 674 guestrooms or units
  • 3 levels
  • 9 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 3 swim-up bars
  • 9 bars or lounges
  • 5425 sq ft of conference space
  • 504 sq m of conference space
  • Built in 2007
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
Grand Riviera Princess - All Inclusive offers 674 accommodations with free minibar items and safes. Rooms open to furnished balconies. This Playa del Carmen property provides complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

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Ocean Riviera Paradise All Inclusive
  • Pool
  • All inclusive
  • Spa
  • Kids pool
4.2 out of 5, Very Good, 2,708 reviews
$327 nightly
The price is $327
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Property amenities

Family friendly

  • 12 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • 9 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Kayaking
  • Music library
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Table tennis
  • Tennis lessons
  • Water park

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 12 2025 to April 26 2026 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu

Frequently asked questions

How close is Grand Riviera Princess - All Inclusive to the airport?

Grand Riviera Princess - All Inclusive is 26.1 mi (287-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Riviera Princess - All Inclusive ?

As of Dec 29, 2025, prices found for a 1-night stay for 2 adults at Grand Riviera Princess - All Inclusive on Jan 4, 2026 start from $415.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Riviera Princess - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Grand Riviera Princess - All Inclusive .

How close is Grand Riviera Princess - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Grand Riviera Princess - All Inclusive offer free breakfast?

Grand Riviera Princess - All Inclusive offers free buffet breakfast every day from 7 AM to 11:30 AM.

Is there a casino at Grand Riviera Princess - All Inclusive ?

No, there is no casino at this property, but Riviera Gran Casino (12-min drive) is nearby.

What time is check-in at Grand Riviera Princess - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Grand Riviera Princess - All Inclusive ?

This property offers free self parking.

Does Grand Riviera Princess - All Inclusive have a pool?

Grand Riviera Princess - All Inclusive features 12 outdoor pools, an indoor pool, and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Grand Riviera Princess - All Inclusive have a restaurant?

Grand Riviera Princess - All Inclusive is home to Buffet Verde, which features international cuisine.

Does Grand Riviera Princess - All Inclusive have a spa?

This property has a spa, which features body treatments, detox wraps, and facials.

How close is Grand Riviera Princess - All Inclusive to downtown Playa del Carmen?

Grand Riviera Princess - All Inclusive is 3.9 mi away from Playa del Carmen.

Grand Riviera Princess - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 2120 out of 4411 reviews
Rating 8 - Good. 1071 out of 4411 reviews
Rating 6 - Okay. 619 out of 4411 reviews
Rating 4 - Poor. 290 out of 4411 reviews
Rating 2 - Terrible. 311 out of 4411 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jazmin Cuadra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I visited in July and had a great time. It’s clean and we love the family club while visiting with kids.
Stayed 6 nights in Jul 2025

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed was excellent. The staff was super friendly and attentive. The entertainment was great
Stayed 3 nights in Sep 2025

2/10 Terrible

Michelle Lysette

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We are VIP Expedia members, and unfortunately, this hotel did not meet our expectations. While we understand that a room upgrade was unavailable, the bigger issue was with the “free spa” that was advertised at booking. There were no conditions stated, but when we requested the spa service, they told us we had to attend a timeshare presentation first. After reporting this, the only thing they offered was two basic foot spas with no real compensation. Another major concern: there is no doctor on site. If you get sick, they send you to a hospital, which costs about $200 USD plus an additional 1,000 MXN for a cab. The food was another huge disappointment — the same meals were served every single day with very limited restaurant choices. The pools were plain and boring, and many guests brought their own speakers for music. The beach was no better — quiet and dull, with no music or vibe. The bars also only serve drinks and do not offer any food. Overall, this hotel is misleading in its advertising and lacks the basic amenities and services you would expect. Definitely not recommended.
Stayed 5 nights in Sep 2025

4/10 Poor

Mylene

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I stayed at this hotel for a 6 days, and unfortunately, the experience was disappointing. The food was the biggest letdown — they served the same dishes every single day with no variety or options to choose from. The à la carte restaurant was no better; the quality of the food was very poor. In terms of activities, there was nothing much offered. The only things to do at the hotel were to swim in the pool or the beach. It quickly became boring and repetitive. If you plan to stay here, I highly recommend booking tours outside the hotel so you can at least try different food and have something else to do. Overall, I wouldn’t recommend this place for a long stay. Imagine spending a whole week eating the same food every day with no entertainment — definitely not worth it.
Stayed 5 nights in Sep 2025

10/10 Excellent

Rosalia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was great, friendly staff, even though part of the property is under restoration, you still have plenty of pools and other areas. The room was spacious and clean.
Stayed 3 nights in Sep 2025

6/10 Okay

Hydie

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
We chose this hotel for its convenient location near Chichen Itza, Xcaret, and other tour destinations. One of the highlights was not having to wake up extremely early for pickups, which made excursions much more enjoyable. However, several aspects of our stay were disappointing: • Dining: The buffet offered the same food daily, which quickly became repetitive. Mama Mia restaurant was average, while the other à la carte restaurants were below expectations. • Entertainment: The sports bar lacked atmosphere, and the billiard tables were in poor condition. The daily shows felt under-rehearsed, with the exception of the Human Neon and Pop Band performances, which stood out positively. • Activities: Options were limited, especially since the Sunset area was under renovation. Children’s activities were restricted to the Princess Club, which requires membership. • Spa Promotion: The advertised “free spa for two” was misleading. On arrival, we were directed to staff who pushed a timeshare presentation. We were told the spa was “subject to availability,” but if we attended the timeshare meeting, it became “guaranteed.” This approach felt deceptive. • Security & Privacy: Our parents returned from a tour to find their luggage padlock broken, though thankfully nothing was missing. Additionally, housekeeping entered our room despite a “Do Not Disturb” sign being placed on the door.

8/10 Good

Angela Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice, needs some updating in areas, but they’re working on it. It’s a little far from the airport, about 45 min drive. The food is ok, not terrible, but not great. But the staff is awesome, everyone was happy and helpful. My husband and I had a great time.
Stayed 4 nights in Sep 2025

6/10 Okay

sabrina rose

A lot of the hotel was under construction
Stayed 3 nights in Jun 2025

10/10 Excellent

Amy Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

6/10 Okay

Charmaine Ann

Traveled with family
Liked: Cleanliness
Good Did not go. Limited accessibility. Website said , in door pool but never exist. Some front desk staff should ne assigned at other departments. Non welcoming, like you want to go home already. Bad experience with the front desk and concierge. Won’t come back here.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jimena Loría

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Christina ann

Traveled with family
Liked: Cleanliness, staff & service, amenities
Loved the spa. We went durning off season, but the pool staff was very limited. Even tipping didnt see the staff often. I gave a lower rating for the condition of the resort, but am aware they are currently remodling. Over all we love this resort!
Stayed 7 nights in Sep 2025

10/10 Excellent

Jose evaristo

Liked: Staff & service, property conditions & facilities
Es excelente el servicio y la comida
Stayed 1 night in Sep 2025

2/10 Terrible

Esther Mirella Caraballo

Stayed 4 nights in Sep 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach area, wonderful pools and swim up bars. Good food and drinks
Stayed 9 nights in Sep 2025

10/10 Excellent

Mark

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff was fantastic...concierge was overwhelmed at times.halllf the resort was shutdown for construction
Stayed 5 nights in Sep 2025

8/10 Good

RICHALKUMAR HITESHKUMAR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

David Louis Rodgers

Stayed 7 nights in Sep 2025

10/10 Excellent

Regina Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean the staff was very nice and helpful!!
Stayed 4 nights in Sep 2025

10/10 Excellent

Arghya Kamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please clean the beach from sea weed
Stayed 4 nights in Sep 2025

6/10 Okay

JASMATEE

Stayed 5 nights in Sep 2025

10/10 Excellent

Javaughn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was AMAZINGGGGG . Definitely coming back ! The pictures dont do it enough justice. This place is beautiful!
Stayed 2 nights in Sep 2025

2/10 Terrible

Cassie

Traveled with partner, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Property was in poor condition and dirty in general. Additionally, the property was undergoing renovations and areas were not accessible. We have vacationed in the area for many years and of all the places we have stayed, this one was the most disappointing.
Stayed 4 nights in Sep 2025