Grand Riviera Princess - All Inclusive

5.0 star property
5-star beachfront property near El Camaleón Mayakoba Golf Course

Choose dates to view prices

Photo gallery for Grand Riviera Princess - All Inclusive

Table tennis, music library
Creator video - submitted by Alyssa Knight
Exterior detail
Indoor pool, 12 outdoor pools, open 8:00 AM to 8:00 PM, free cabanas
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • All inclusive
  • Bar
  • Hot Tub
  • Breakfast included
  • Housekeeping

Explore the area

View in a map
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪19 min walk‬
  • Place, Gran Coyote Golf
    ‪4 min drive‬
  • Place, El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪55 min drive‬

Room options

Suite With Jacuzzi and Outdoor Shower

9.4 out of 10
Exceptional
(11 reviews)
  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

Super Saver

7.8 out of 10
Good
(6 reviews)
  • 597 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

Family Room

7.0 out of 10
Good
(24 reviews)
  • 635 sq ft
  • 1 bedroom
  • Sleeps 5

Family Club Room - Pool Access, Pool View

  • 640 sq ft
  • Sleeps 5

Deluxe Room, Pool Access (Pool View)

7.6 out of 10
Good
(25 reviews)
  • 597 sq ft
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Suite (with 2 Jacuzzies)

7.2 out of 10
Good
(25 reviews)
  • 640 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Deluxe Room, Garden View

7.8 out of 10
Good
(196 reviews)
  • 597 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Playa del Carmen

Beachside getaway.You'll find Playa Xcalacoco and Chun-Zumbul (diving site) within 2 miles (3 km) of this property. El Camaleón Mayakoba Golf Course and Gran Coyote Golf are also within 3 miles (5 km).

What's nearby

  • Playa Xcalacoco - 19 min walk - 1.0 mile
  • Gran Coyote Golf - 4 min drive - 1.6 miles
  • El Camaleón Mayakoba Golf Course - 6 min drive - 1.8 miles
  • Playa del Carmen Main Beach - 10 min drive - 5.3 miles
  • Punta Esmeralda Beach - 12 min drive - 3.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪Restaurante Hacienda - ‬13 min walk
  • ‪Privilege Lounge - ‬18 min walk
  • ‪La Hacienda - ‬13 min walk
  • ‪Grand Sunset Princess swimup bar - ‬14 min walk

About this property

Grand Riviera Princess - All Inclusive

5-star beachfront property near El Camaleón Mayakoba Golf Course
Grand Riviera Princess - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Grand Riviera Princess - All Inclusive you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 swim-up bars, and 9 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a water park (surcharge), a complimentary children's club, and a children's pool. Self parking is free.

  • 674 guestrooms or units
  • 3 levels
  • 9 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 3 swim-up bars
  • 9 bars or lounges
  • 5425 sq ft of conference space
  • 504 sq m of conference space
  • Built in 2007
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
Grand Riviera Princess - All Inclusive offers 674 accommodations with free minibar items and safes. Rooms open to balconies. Accommodations offer separate sitting areas. This Playa del Carmen property provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • 12 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • 9 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Kayaking
  • Music library
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Table tennis
  • Tennis lessons
  • Water park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Riviera Princess - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu

Frequently asked questions

How close is Grand Riviera Princess - All Inclusive to the airport?

Grand Riviera Princess - All Inclusive is 26.1 mi (287-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Riviera Princess - All Inclusive ?

As of Sep 28, 2025, prices found for a 1-night stay for 2 adults at Grand Riviera Princess - All Inclusive on Sep 29, 2025 start from $243.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Riviera Princess - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Grand Riviera Princess - All Inclusive .

How close is Grand Riviera Princess - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Grand Riviera Princess - All Inclusive offer free breakfast?

Grand Riviera Princess - All Inclusive offers free buffet breakfast every day from 7 AM to 11:30 AM.

Is there a casino at Grand Riviera Princess - All Inclusive ?

No, there is no casino at this property, but Riviera Gran Casino (12-min drive) is nearby.

What time is check-in at Grand Riviera Princess - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Grand Riviera Princess - All Inclusive ?

This property offers free self parking.

Does Grand Riviera Princess - All Inclusive have a pool?

Grand Riviera Princess - All Inclusive features 12 outdoor pools, an indoor pool, and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Grand Riviera Princess - All Inclusive have a restaurant?

Grand Riviera Princess - All Inclusive is home to Buffet Verde, which features international cuisine.

Does Grand Riviera Princess - All Inclusive have a spa?

This property has a spa, which features body wraps, body scrubs, and aromatherapy.

How close is Grand Riviera Princess - All Inclusive to downtown Playa del Carmen?

Grand Riviera Princess - All Inclusive is 3.9 mi away from Playa del Carmen.

Reviews

Grand Riviera Princess - All Inclusive Reviews

8.0

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 2055 out of 4300 reviews
Rating 8 - Good. 1056 out of 4300 reviews
Rating 6 - Okay. 602 out of 4300 reviews
Rating 4 - Poor. 282 out of 4300 reviews
Rating 2 - Terrible. 305 out of 4300 reviews

Reviews

10/10 Excellent

Jonathan

Stayed 5 nights in Aug 2025

8/10 Good

Humberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very pretty ! Enjoyed it with the whole family
Stayed 7 nights in Jul 2025

10/10 Excellent

ARLEN, Pico rivera

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully
Stayed 5 nights in Jul 2025

2/10 Terrible

MARY JANE

Stayed 5 nights in Jun 2025

6/10 Okay

yan wang

Liked: Staff & service
Disliked: Property conditions & facilities
clean, good food, staff were friendly
Stayed 3 nights in Jun 2025

4/10 Poor

Leslie, Jurupa Valley

Stayed 7 nights in Jun 2025

10/10 Excellent

Ripendra

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Family, kids friendly. Easy access to beach. Great food. Good vibes.
Stayed 6 nights in Jun 2025

2/10 Terrible

Israel

Stayed 3 nights in Jun 2025

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really great place for my partner and I to stay at for our engagement-moon. The staff were very friendly and cleaned our rooms every single day as well as stocked our mini fridge like they said. There was construction going on but I didn’t really notice it unless we were walking by.
Stayed 4 nights in Jun 2025

8/10 Good

Yuridia

Stayed 8 nights in Jun 2025

10/10 Excellent

Jody Miller

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how many pools and activities there were for everyone in the family. The staff was great. We loved seeing all the animals on the property living naturally in the resort. It was fun to see them everyday. Half of the restort was under construction. It did not hinder our experience at all. I looked at it as a plus less people.
Stayed 7 nights in Jun 2025

10/10 Excellent

Alayn

Stayed 7 nights in Jun 2025

10/10 Excellent

Oscar

Stayed 7 nights in Jun 2025

10/10 Excellent

Yarima

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good, I liked it a lot
Stayed 7 nights in Jun 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service
Stayed 7 nights in Jun 2025

10/10 Excellent

Lam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 5 nights in Jun 2025

6/10 Okay

Rachel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
The food was mediocre, The facilities were aged. The staff were outstanding. Special thanks to Ivan at the sports bar.
Stayed 5 nights in Jun 2025

10/10 Excellent

Binh Thanh Quoc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

8/10 Good

Pilar

Traveled with family and small children
Liked: Cleanliness, staff & service
In general we had a good time but the hotel need some renovation like painting, etc. Now they are renovating a half of the hotel but the rest is still in need, maybe is the next project. The pools are great but maybe a little of background music and some more activities would be fun. The staff at pool bars and the buffet / restaurants did an amazing job, they work very very hard and always with a good attitude. For me the food at the buffet was much better that the restaurants, limited menus and no that tasty (my personal opinion). The buffet had a very variety of food, sweets, fruits, salads. The shows were ok. In general we liked our stay, the kids had a blast in the pools but I don't think I will come back (the price was competitive compared with other resorts)
Stayed 7 nights in Jun 2025

10/10 Excellent

vallery

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is under construction but they do a good job fencing areas in. The beach is horrible with lots of seaweed and poop so not worth it to lounge. Most folks did trips to tulum and mujeres to have nice crystal beaches. Food is mediocre but drinks were lovely and they were very accommodating. Very respectful place to go solo, as a couple, group, or family. Swim up room was amazing! There’s plenty of things to do and there is an adults side you can stay at if you wanna be around adults only. Perfect time of year. Be prepared for folks trying to sell you on everything and everything is negotiable! Def going back again. Great getaway for great price with a great room and met great staff and patrons.
Stayed 3 nights in Jun 2025

10/10 Excellent

SHEREEN

Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2025

8/10 Good

susan, ROSEDALE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

2/10 Terrible

Javier

Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Michael James, San Antonio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Service, dining options, evening entertainment...all wonderful!
Stayed 7 nights in Jun 2025

10/10 Excellent

Duan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very beautiful hotel, friendly staffs, and full of activities
Stayed 3 nights in Jun 2025