You'll find Grand Coral Golf Riviera Maya and El Camaleon Mayakoba Golf Course within 3 miles (5 km) of this Playa del Carmen property. Also, Punta Esmeralda Beach is within 3 miles (5 km) and Quinta Avenida is within 6 miles (10 km).
This all-inclusive property features a full-service spa, a water park, and a nightclub. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Enjoy the 12 outdoor pools and perks like free buffet breakfast and free WiFi.
Outdoor spa tubs, free WiFi
Boasting outdoor private spa tubs, the 674 guestrooms also offer free WiFi and balconies. Plasma TVs come with satellite channels, and other amenities include sitting areas and room service.
Jul 15, 2020 by Sandy
Thank you for your nice comments. We hope to see you back soon.
Jun 24, 2020 by Sandy
Thank you for your positive feedback! We are very glad you enjoyed your stay and are looking forward to your return. Until then we are honored to have been such a special part of your vacations. Best regards!
Mar 19, 2020 by Sandra Galvan
Dear guest: thank you for your 5 out of 5 rating and we hope to see you back soon! Warmest regards,
Feb 27, 2020 by Sandra Galvan
Dear guest: We apreciate your comments, we hope to see you back soon!
Jan 23, 2020 by Sandra Gálvan
Thank you for sharing your comment about our resort. We take all comments into consideration to make our service better every day and exceed our guests expectations. We hope you visit us again soon and give us a chance to change your opinion on our resort.
Dec 23, 2019 by SANDRA GALVAN
Dear Sony, thank you for your comments and the feedback about your stay. we extend you a sincere apology on all these issues that happened to you. Regards,
Dec 5, 2019 by SANDRA GALVAN
Dear guest: Thank you so much for your compliments about the excellent service! we are also sending your suggestion about the food options to both our chef and food and beverage director We hope to see you soon back, and hopefully next time we get a 5 out of 5 rating! Warmest regards
Nov 12, 2019 by SANDRA GALVAN
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
Sep 19, 2019 by Sandra Galván
Dear guest: thank you for your 5 out of 5 rating and we hope to see you back soon! Warmest regards
This property is closed from April 17 2020 to October 14 2020 (dates subject to change).
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports are included.
Grand Riviera Princess All Suites Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Grand Riviera Princess All Suites Resort & Spa All Inclusive you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 9 bars/lounges, a beach bar, and a swim-up bar. WiFi is free in public spaces. This all-inclusive property also offers a water park (surcharge), a complimentary children's club, and a children's pool. You'll have access to the outdoor pool at a partner property. Smoking is allowed in designated areas at this 4-star Playa del Carmen property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Grand Riviera Princess All Suites Resort & Spa All Inclusive offers 674 accommodations with outdoor private spa tubs and safes. Rooms open to balconies. Accommodations offer separate sitting areas. 30-inch plasma televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
Guests are served free buffet breakfast daily from 7 AM to 11:30 AM.
Buffet Verde - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Hacienda - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
La Vaquería - This theme restaurant specializes in local and international cuisine and serves dinner only. Reservations are required. Open daily.
Mamma Mia - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
La Fondue - This theme restaurant serves dinner only. Reservations are required. Open daily.
Room service is available.
6 outdoor tennis courts and a water park (surcharge) are featured at the property. 12 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Spa Princess has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.
The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property accepts credit cards and cash. For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.