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On the beach
Within 3 miles (5 km) of this resort, you'll find El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya. Tres Rios Ecopark and 28 de Julio Square are also within 6 miles (10 km).
This luxury resort features a golf course, a full-service spa, and 5 restaurants. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. There's fun for all ages with a children's club and a children's pool, and families will appreciate the onsite laundry facilities.
Free Internet, soaking tubs
Boasting deep soaking bathtubs, the 401 guestrooms also offer free WiFi and furnished balconies or patios. Other amenities include free wired Internet, 24-hour room service, and LED TVs with satellite channels.
Mar 6, 2018 by Isamu Tsuji / Quality Manager
Dear Natalie, We appreciate your visit and your review. We are glad you have enjoyed your birthday celebration with your daughters and grandson. We hope you can come and enjoy many more celebrations with us. we will be looking forward to your next visit and make it an special one.
Feb 28, 2018 by Isamu Tsuji / Quality Manager
Dear Larry, Thanks a lot for your evaluation and review, it is good to know you and your family enjoy our resort. We hope you an come back soon.
Jun 5, 2017 by Fairmont Mayakoba
Thank you Marcelo for taking the time to write a review. We are very much looking forward to seeing you again next year, we can't wait to make your Princesa simile again!
Nov 30, 2016 by Fairmont Mayakoba
Thank you for your review, we have taken note of your comment regarding pricing. Beatriz Fuentes Director of Marketing and Public Relations
Jan 1, 2016 by Beatriz Fuentes - Fairmont Mayakoba
Thank you for ranking us as an Outstanding Resort Facility, we sincerely appreciate your comment.
Jan 1, 2016 by Beatriz Fuentes - Fairmont Mayakoba
Please accept our most sincere apologies with the miscommunication regarding taxi rates. We have addressed this through training.
Aug 1, 2015 by Public Relations Manager
Dear Lisa, Thank you for taking the time to share your review with us. I am disappointed to hear that we failed to deliver on the levels of service and attention to detail we are known for. Your comments have been shared with the F&B director regarding the wine inventory. We will work harder to ensure even better service in the future. Sincerely
Apr 23, 2015 by Fairmont Mayakoba
We are delighted to hear you enjoyed your beachfront accommodations and service.
Apr 23, 2015 by Fairmont Mayakoba
Thank you for your review! It is true, each room category is special and different from the rest!
Mar 12, 2015 by Fairmont Mayakoba
Thank you for taking the time to write a review! We look forward to welcoming you again in the future. Regards,
All-inclusive room rates at Fairmont Mayakoba are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages
Some rates at Fairmont Mayakoba are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Summer fun is a breeze at Fairmont Mayakoba, where you can play a round of golf at the golf course, cool off in one of the 5 outdoor swimming pools, and enjoy a treatment at the full-service spa. There are 5 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a swim-up bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury resort also offers a children's pool, an outdoor tennis court, and a health club. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Playa del Carmen resort.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Free self parking , Free valet parking
Fairmont Mayakoba offers 401 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to furnished balconies or patios. Beds feature premium bedding. LED televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
For a fee, guests can enjoy full breakfast daily.
Las Brisas Restaurant - This beachfront restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
El Puerto - This restaurant specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
La Laguna Grill and Bar - This poolside restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Cafe Maya - This poolside café serves lunch and dinner. Open daily.
24-hour room service is available.
A golf course, an outdoor tennis court, a health club, and complimentary bicycles are featured at the resort. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Willow Stream Spa has 20 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests traveling with pets must contact the resort after booking via this Web site and before arrival. The resort will send a confirmation.
Guests booking connecting rooms are advised to contact the hotel regarding availability and high-demand period fees using the information on the booking confirmation.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.