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El Cielo by Casago

Property class: 3.5
3.5-star apartment near El Camaleón Mayakoba Golf Course

Choose dates to view prices

Photo gallery for El Cielo by Casago

A covered outdoor pool area with a red sofa and lounge chairs, surrounded by potted plants and a clear blue pool.
A multi-story building with balconies, a gated entrance, and parked cars.
A modern living room with a white sofa, a decorative fish sculpture, and a kitchen area with a marble backsplash.
A pathway flanked by lush tropical plants and palm trees, leading to a building with a tiled roof.
A patio with lounge chairs and red umbrellas, surrounded by tropical plants and a clear blue sky.

Reviews

10 out of 10
Exceptional

Entire apartment

3 bathroomsSleeps 41300 sq ft

Popular amenities

  • Pool
  • Kitchen
  • Dryer
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Retorno Serena Lote 8 Mza. 17, Edificio Punta Allen, Depto. 301 A, Playa del Carmen, QROO, 77710
  • Place, El Camaleón Mayakoba Golf Course
    ‪4 min drive‬
  • Place, Gran Coyote Golf
    ‪7 min drive‬
  • Place, Playa Xcalacoco
    ‪8 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪48 min drive‬

Room options

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About the neighborhood

Playa del Carmen

Close to the beach.Within 2 miles (3 km) of this Playa del Carmen apartment, you'll find El Camaleón Mayakoba Golf Course and Gran Coyote Golf. Chun-Zumbul (diving site) and 28 de Julio Square are also within 3 miles (5 km).
View more Apartments in Playa del CarmenOpens in a new window

What's nearby

  • El Camaleón Mayakoba Golf Course - 4 min drive - 1.6 miles
  • Gran Coyote Golf - 7 min drive - 2.2 miles
  • Playa Xcalacoco - 8 min drive - 2.7 miles
  • 28 de Julio Square - 9 min drive - 3.5 miles
  • Tres Rios Ecopark - 11 min drive - 4.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 45 min drive

Restaurants

  • ‪Amaranto - ‬8 min drive
  • ‪Alberca - Pool - ‬7 min drive
  • ‪La Locanda - ‬5 min drive
  • ‪Buffet Riviera - ‬6 min drive
  • ‪Marley Coffee - ‬6 min drive

About this property

El Cielo by Casago

3.5-star apartment near El Camaleón Mayakoba Golf Course
This apartment offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. A terrace, barbecue grills, and tour/ticket assistance are also featured at this apartment. Free self parking is available.

This 3.5-star Playa del Carmen apartment is smoke free.

  • 4 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site
  • Water dispenser
This apartment offers 4 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and dishwashers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Playa del Carmen apartment provides complimentary wireless Internet access. 24-inch flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on a limited basis.

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  • Kitchen
  • Free WiFi
  • Air conditioning
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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Free self parking on site

Kitchen

  • Coffee/tea maker
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Toaster
  • Water dispenser

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • 3 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 24-inch flat-screen TV with cable channels

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board
  • Limited housekeeping
  • Safe
  • Tour and ticket assistance

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Mosquito nets
  • Security system

General

  • 4 units
  • Garden
  • Individually decorated
  • Individually furnished
  • Soundproofing
  • Water dispenser

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • Pets and service animals are not allowed at this apartment

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Smoking

Smoking is not permitted

Property payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. The property is professionally cleaned.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

El Cielo Seaside Apartment Playa del Carmen
El Cielo Seaside Apartment
El Cielo Seaside Playa del Carmen
El Cielo Seaside
El Cielo by Casago Apartment
El Cielo by Casago Playa del Carmen
El Cielo by Casago Apartment Playa del Carmen

Frequently asked questions

How close is El Cielo by Casago to the airport?

This apartment is 25.6 mi (261-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at El Cielo by Casago?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at El Cielo by Casago on Oct 26, 2026 start from $125, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does El Cielo by Casago have an airport shuttle?

Airport shuttle services are not available at this apartment.

How close is El Cielo by Casago to the beach?

This apartment is 5.1 mi (15-min drive) from Playa del Carmen Main Beach and 6.7 mi (13-min drive) from Maroma Beach. Don't forget your sunscreen!

Does El Cielo by Casago offer free breakfast?

This apartment does not offer free breakfast.

Is there a casino at El Cielo by Casago?

No, there is no casino at this apartment, but Riviera Gran Casino (9-min drive) is nearby.

What time is check-in at El Cielo by Casago?

Check-in start time: 4 PM; Check-in end time: 11 PM.

Is there free parking at El Cielo by Casago?

This apartment offers free self parking.

Does El Cielo by Casago have a pool?

This apartment features an outdoor pool.

Does El Cielo by Casago have a spa?

There are no spa services available at this apartment.

How close is El Cielo by Casago to downtown Playa del Carmen?

This apartment is 4 mi away from Playa del Carmen.

El Cielo by Casago Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Great place

Wow what a beautiful place and pool.
Stayed 3 nights in Sep 2024

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