See all properties

BlueBay Grand Esmeralda All Inclusive

4.0 star property
4-star beachfront property near El Camaleón Mayakoba Golf Course

Choose dates to view prices

Photo gallery for BlueBay Grand Esmeralda All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Deluxe Room, Garden View | 1 bedroom, free minibar, in-room safe, blackout drapes
5 restaurants, breakfast served
Kayaking
5 restaurants, breakfast served

Reviews

6.6 out of 10

Popular amenities

  • All inclusive
  • Hot Tub
  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
Carretera Federal Chetumal, Puerto Juarez Km. 300, Playa del Carmen, QROO, 77710
  • Place, El Camaleón Mayakoba Golf Course
    ‪7 min drive‬
  • Place, Tres Rios Ecopark
    ‪8 min drive‬
  • Place, Maroma Beach
    ‪14 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪52 min drive‬

Room options

View all photos for Suite, 1 King Bed, Jetted Tub (Emerald)

View from room

Suite, 1 King Bed, Jetted Tub (Emerald)

  • 688 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Pool Access, Garden View (Emerald)

Suite, Pool Access, Garden View (Emerald) | 1 bedroom, free minibar, in-room safe, blackout drapes

Suite, Pool Access, Garden View (Emerald)

  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Partial Ocean View

Deluxe Room, Partial Ocean View | 1 bedroom, free minibar, in-room safe, blackout drapes

Deluxe Room, Partial Ocean View

  • 377 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Ocean View

1 bedroom, free minibar, in-room safe, blackout drapes

Deluxe Room, Ocean View

  • 376 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Garden View

1 bedroom, free minibar, in-room safe, blackout drapes

Deluxe Room, Garden View

  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

You may also like

Ad
3 outdoor pools, cabanas (surcharge), pool umbrellas

Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only

Downtown Playa del Carmen
  • Pool
  • All inclusive
  • Spa
  • Parking included
4.9 out of 5, Exceptional, 11 reviews
$255 nightly
The price is $313
Oct 9 - Oct 10
Total with taxes and fees
Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only

About the neighborhood

Playa del Carmen

On the beach.A stay at this Riviera Maya property places you within 3 miles (5 km) of El Camaleón Mayakoba Golf Course and 6 miles (10 km) of Gran Coyote Golf. Maroma Beach is within 6 miles (10 km) and Quinta Avenida is within 9 miles (15 km).

What's nearby

  • El Camaleón Mayakoba Golf Course - 7 min drive - 3.1 miles
  • Tres Rios Ecopark - 8 min drive - 2.0 miles
  • Gran Coyote Golf - 9 min drive - 4.9 miles
  • Maroma Beach - 14 min drive - 5.7 miles
  • Playa del Carmen Main Beach - 15 min drive - 8.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Festival - ‬1 min walk
  • ‪Black & White - ‬1 min walk
  • ‪Jaal-Ha - ‬17 min walk
  • ‪El Charro - ‬8 min drive
  • ‪Bar Columpios - ‬7 min walk

About this property

BlueBay Grand Esmeralda All Inclusive

4-star beachfront property near El Camaleón Mayakoba Golf Course
BlueBay Grand Esmeralda All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

BlueBay Grand Esmeralda All Inclusive offers its guests 3 outdoor swimming pools, outdoor tennis courts, a hot tub, and a fitness center. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi is free in public spaces.

There are 3 meeting rooms available. A children's pool, spa services, and a terrace are also featured at the family-friendly BlueBay Grand Esmeralda All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Playa del Carmen property.

  • 979 guestrooms or units
  • 4 levels
  • 8 buildings
  • 5 dining venues
  • 4 bars or lounges
  • Meeting rooms
  • Built in 2006
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
BlueBay Grand Esmeralda All Inclusive offers 979 accommodations with free minibar items and safes. Rooms open to balconies or patios. LCD televisions come with cable channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

Outdoor pool, pool umbrellas, sun loungers

The Reef Coco Beach Resort & Spa- Optional All Inclusive

  • Pool
  • Hot Tub
  • All inclusive
  • Spa
3.9 out of 5, Good, 1,013 reviews
$112 nightly
The price is $140
Sep 28 - Sep 29
Total with taxes and fees
The Reef Coco Beach Resort & Spa- Optional All Inclusive

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at BlueBay Grand Esmeralda All Inclusive

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 3.62 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bay Blue Grand Esmeralda
Blue Bay All Inclusive
Blue Bay Esmeralda Grand
Blue Bay Grand Esmeralda All Inclusive Playa del Carmen
Blue Bay Grand Esmeralda Playa del Carmen
Blue Grand
Blue Grand Bay Esmeralda
Esmeralda Blue Bay
Grand Blue Bay Esmeralda
Grand Esmeralda Blue Bay
Blue Bay Grand Esmeralda All Inclusive All-inclusive property
Blue Bay Grand Esmeralda All Inclusive
BlueBay Grand Esmeralda All Inclusive Playa del Carmen
BlueBay Grand Esmeralda All Inclusive All-inclusive property

Frequently asked questions

How close is BlueBay Grand Esmeralda All Inclusive to the airport?

BlueBay Grand Esmeralda All Inclusive is 28 mi (265-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at BlueBay Grand Esmeralda All Inclusive?

As of Sep 26, 2025, prices found for a 1-night stay for 2 adults at BlueBay Grand Esmeralda All Inclusive on Oct 14, 2025 start from $201.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does BlueBay Grand Esmeralda All Inclusive have an airport shuttle?

Airport shuttle services are not available at BlueBay Grand Esmeralda All Inclusive.

How close is BlueBay Grand Esmeralda All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does BlueBay Grand Esmeralda All Inclusive offer free breakfast?

BlueBay Grand Esmeralda All Inclusive does not offer free breakfast.

Is there a casino at BlueBay Grand Esmeralda All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (14-min drive) is nearby.

What time is check-in at BlueBay Grand Esmeralda All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at BlueBay Grand Esmeralda All Inclusive?

This property offers free self parking.

Does BlueBay Grand Esmeralda All Inclusive have a pool?

BlueBay Grand Esmeralda All Inclusive features 3 outdoor pools and a children's pool.

Does BlueBay Grand Esmeralda All Inclusive have a restaurant?

Yes, there are 5 restaurants on site.

Does BlueBay Grand Esmeralda All Inclusive have a spa?

Pamper yourself with a day at BlueBay Spa, where you can enjoy body treatments, reflexology, and body wraps.

How close is BlueBay Grand Esmeralda All Inclusive to downtown Playa del Carmen?

BlueBay Grand Esmeralda All Inclusive is 6.3 mi away from Playa del Carmen.

Reviews

BlueBay Grand Esmeralda All Inclusive Reviews

6.6

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 320 out of 1246 reviews
Rating 8 - Good. 267 out of 1246 reviews
Rating 6 - Okay. 272 out of 1246 reviews
Rating 4 - Poor. 174 out of 1246 reviews
Rating 2 - Terrible. 213 out of 1246 reviews

Reviews

10/10 Excellent

Shawn Bailey

Stayed 4 nights in Jun 2025

4/10 Poor

Erica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The employees were nice and kind, but the property was extremely dirty. I have videos of roaches in my room, not only that they had a loose pitbull that had no owner wonder the resort, they had an unusual animal grabbing food from peoples plate, and raccoons as well, loose cats... like i am allergic to cats, allergic to roaches like this resort isnt 5star or 8star its a 2star. Please dont recommend this resort to no one. If i could get refunded for my room id be happy, but this stay wasnt pleasant, i barely could sleep thinking about roaches.
Stayed 4 nights in Jun 2025

8/10 Good

Danielle Catherine

Liked: Cleanliness, amenities, property conditions & facilities
The service was amazing. The property was huge and had lots of walking to do. Pool by the beach needs to get updated . Food was good
Stayed 3 nights in Jun 2025

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic experience yet again. This was our fifth stay and still excellent service throughout every area
Stayed 12 nights in Jun 2025

6/10 Okay

Morgan Beata

Stayed 9 nights in May 2025

8/10 Good

Ina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Dress code problems: The dress code for the restaurants (non-buffet) were too strict (for a beach hotel located in a very hot climate). They required closed toe shoes on men. My husband had closed toe Crocs and they still did not permit him to enter. I was wearing a knee-length swimsuit cover up dress and was not permitted in the buffet restaurant. On-site shuttles: The golf carts are supposed to arrive at the designated blue signs every 15 minutes or so (during day) and every 20-30 at night. They did not arrive as scheduled and would only go to the Black & White bar or the beach unless you told them where to go. Often times, one of the drivers (male whose name begins with “B”) would make a an annoyed face when I told him that I need to go to my building (5)). I addressed this with the concierge after a few days and I did notice some improvement.
Stayed 8 nights in Jun 2025

10/10 Excellent

carlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. At check-in i didn't get an orientation of the facilities or activities but after a day i figured everything out while interacting with the activity staff and other guests. The food is great especially breakfast and lunch time. The rooms are so cozy and private. Daily room keeping was a plus too. In all it was an amazing experience.
Lagoon about 5mins walk along the beach.
Scuba diving activity available right on site.
Beach side bar.
Fire dancing activity.
Stayed 7 nights in Jun 2025

6/10 Okay

Ashley

Traveled with family
Liked: Cleanliness, property conditions & facilities
The rooms are outdated and smelled of mold covered up with Lysol. The mirrors were covered with black spots of something. The food was terrible. The front desk staff were rude.
Stayed 5 nights in Jun 2025

4/10 Poor

Viviana

The moment we arrived the front desk person was very rude did not explain anything about the property or how the restaurants worked
Stayed 6 nights in Jun 2025

6/10 Okay

martin

Traveled with family
Liked: Cleanliness, amenities
Great activitys and the grounds are well kept. Food not good at buffet. The restaurants had to have a reservation and they were booked. Some restaurants were closed. The rooms smelled of mildew. We were in building 5.
Stayed 5 nights in Jun 2025

10/10 Excellent

Victor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing for anyone under 25
Stayed 7 nights in Jun 2025

10/10 Excellent

Debra Ponce de

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 7 nights in Jun 2025

8/10 Good

Peter

Stayed 7 nights in Jun 2025

2/10 Terrible

Lawrence

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

6/10 Okay

Lily Angelica Inda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
The kids club did an awesome job, the staff there were great! My son asked to go every day. Food was okay, some of the hotel needs updating.
Stayed 7 nights in Jun 2025

2/10 Terrible

Francisc

Stayed 7 nights in May 2025

6/10 Okay

Deepanjan

Traveled with family and small children
Disliked: Staff & service
Even though we had a baby and no other reservations, we were turned away from a restaurant we had reservations at because I was wearing flip flops. We told the staff clearly we had no other reservations (and hence would be difficult to find food late in the evening), had a baby with us, and were not carrying any other shoes as this was supposed to be a quick weekend trip. They still refused to make an exception.
Stayed 2 nights in Jun 2025

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Long walk to the beach
Stayed 4 nights in May 2025

6/10 Okay

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at Blue Bay Grand Esmeralda for one night before checking into our residence at The Fives the next day. Never again! We waited over an hour just to check in, and immediately after that, we were ambushed by a staff member trying to aggressively sell us a timeshare. Too much pressure for guests who just want to relax. When we tried to reserve a restaurant for dinner, we were bluntly told, “You’re only here for one night, so you don’t qualify.” Very strange, considering our package included all-inclusive, and the hotel should have honored that. The food was disappointing..."Cuban-style"a-very limited. The buffet had no seafood, no fresh fruit, and the desserts tasted like they came from a Montreal Walmart. The next morning at 8am, I went looking for a decent coffee and was shocked to find out the only coffee shop opens at 10am! We finally made it there at 4pm...and yes, the coffee was actually good. The beach was full of seaweed, but the beachside pool was lively. Towels are given out with cards, and you really don’t want to lose them, they make it a whole process if you do. The room was clean and spacious, a bit worn down by time, but the bed was comfortable. In short: we were glad it was only one night.
Stayed 1 night in Jun 2025

10/10 Excellent

WILLIAM Russell, fort wayne

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Big
Stayed 7 nights in Jun 2025

10/10 Excellent

WILLIAM Russell, fort wayne

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Big
Stayed 7 nights in Jun 2025

6/10 Okay

Brandon w

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Poor management of personnel and assets. Annoying sales people. 2x the number of sales people than workers in the ULTRA HOT lobby. Never heard of fans. Expect to sweat there for at least an hour on arrival and an hour on departure. The black and white bar is a sweat tunnel. Most of the staff was friendly and doing the best management would allow. The drinks were sub-par begining to end, albiet plentyful. The food in the buffet is lower in quality than Golden Corral. So if you like that then you will be fine. The French and Itialian resturants are the only saving grace. Book them as offen as you can. They will enforce rules intermittantly. Evedently crocks are considered sandals. Our first room was by the water, but the awful smell gave us headaches and kept us up at night. They moved rooms but it was difficult and seened to put the staff "out".The upgraded steak "prime rib" was not as good as the steaks on the menu. And it was a 25$ upgrade. It wasnt even prime rib and it was 1/2 inch thick. The beds were OK. All seem exactly the same and upgraded rooms were not worth it unless you got the swim up rooms. THE POOL CLOSES AT 7. EXACTLY LIKE GET TF OUT THE POOL RIGHT NOW!!! Annoying should be open to a minimum of 10 PM. Understaffed night time bars saw lines, all bars. But we made the best of it. We had fun but kids run the resort at all hours of the night. Not a quiet and romantic resort to relax. Most can be ignored because of dirt cheap prices. Bargin basement resort.
Stayed 9 nights in Jun 2025

10/10 Excellent

Dmytro

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
good service, cleaning at the highest level, delicious food but there is a huge minus with the beach!! There is a lot of seaweed on the shore and the water is not blue as in the picture but black and dirty!! There is a smell throughout the hotel from the seaweed that fills the beach!! We have a ruined vacation! I do not recommend and will not come here again!!! There is a hotel nearby with the same problem!! No one swam in the sea!
Stayed 6 nights in May 2025

2/10 Terrible

Fawn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This is got to be the worst place I’ve ever stayed at in my life and I travel 60% of the time. The service was horrible. The food was not edible. The grounds smelled like seaweed and Sargon and manure everywhere you went. The people that worked there were constantly trying to Lie to you to get more money out out of you for anything and everything. It was the biggest scam ever. I would not recommend this place to anybody. In fact, I think it should be condemned and shut down.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jody

Amazing
Stayed 7 nights in May 2025