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BlueBay Grand Esmeralda All Inclusive

4.0 star property
4-star beachfront property near El Camaleón Mayakoba Golf Course

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Photo gallery for BlueBay Grand Esmeralda All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Lobby sitting area
Suite, 1 King Bed, Jetted Tub (Emerald) | Garden
On the beach, white sand, sun loungers, beach towels
On the beach, white sand, sun loungers, beach towels

Reviews

6.6 out of 10

Popular amenities

  • Hot tub
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Federal Chetumal, Puerto Juarez Km. 300, Playa del Carmen, QROO, 77710
  • Place, Tres Rios Ecopark
    ‪9 min drive‬
  • Place, El Camaleón Mayakoba Golf Course
    ‪9 min drive‬
  • Place, Gran Coyote Golf
    ‪11 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪40 min drive‬

Room options

View all photos for Deluxe Room, Garden View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, Garden View

  • Garden view
  • 376 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub (Emerald)

View from room

Suite, 1 King Bed, Jetted Tub (Emerald)

  • Garden view
  • 688 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Pool Access, Garden View (Emerald)

Suite, Pool Access, Garden View (Emerald) | Free minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Pool Access, Garden View (Emerald)

  • Garden view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Partial Ocean View

Deluxe Room, Partial Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, Partial Ocean View

  • Partial ocean view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Ocean View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, Ocean View

  • Ocean view
  • 376 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Playa del Carmen

On the beach.A stay at this Riviera Maya property places you within 3 miles (5 km) of El Camaleón Mayakoba Golf Course and 6 miles (10 km) of Gran Coyote Golf. Maroma Beach is within 6 miles (10 km) and Quinta Avenida is within 9 miles (15 km).

What's nearby

  • Tres Rios Ecopark - 9 min drive - 2.0 miles
  • El Camaleón Mayakoba Golf Course - 9 min drive - 2.5 miles
  • Gran Coyote Golf - 11 min drive - 4.7 miles
  • 28 de Julio Square - 14 min drive - 6.2 miles
  • Playa Xcalacoco - 15 min drive - 5.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Black & White - ‬1 min walk
  • ‪Festival - ‬1 min walk
  • ‪El Charro - ‬8 min drive
  • ‪Jaal-Ha - ‬17 min walk
  • ‪Beach Bar - ‬6 min walk

About this property

BlueBay Grand Esmeralda All Inclusive

4-star beachfront property near El Camaleón Mayakoba Golf Course
BlueBay Grand Esmeralda All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

BlueBay Grand Esmeralda All Inclusive offers its guests 3 outdoor swimming pools, outdoor tennis courts, a hot tub, and a fitness center. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi is free in public spaces.

There are 3 meeting rooms available. A children's pool, spa services, and a terrace are also featured at the family-friendly BlueBay Grand Esmeralda All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Playa del Carmen property.

  • 979 guestrooms or units
  • 4 levels
  • 8 buildings
  • 5 dining venues
  • 4 bars or lounges
  • Meeting rooms
  • Built in 2006
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
BlueBay Grand Esmeralda All Inclusive offers 979 accommodations with free minibar items and safes. Rooms open to balconies or patios. LCD televisions come with cable channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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  • Hot tub
  • Breakfast included
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4.0 out of 5, Very Good, 4,402 reviews
$286 nightly
The price is $362
Mar 3 - Mar 4
Total with taxes and fees
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Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Hot tub
  • Kayaking
  • Personal motorized watercraft
  • Rowing/canoeing
  • Sailing
  • Shopping
  • Volleyball
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at BlueBay Grand Esmeralda All Inclusive

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.42 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bay Blue Grand Esmeralda
Blue Bay All Inclusive
Blue Bay Esmeralda Grand
Blue Bay Grand Esmeralda All Inclusive Playa del Carmen
Blue Bay Grand Esmeralda Playa del Carmen
Blue Grand
Blue Grand Bay Esmeralda
Esmeralda Blue Bay
Grand Blue Bay Esmeralda
Grand Esmeralda Blue Bay
Blue Bay Grand Esmeralda All Inclusive All-inclusive property
Blue Bay Grand Esmeralda All Inclusive
BlueBay Grand Esmeralda All Inclusive Playa del Carmen
BlueBay Grand Esmeralda All Inclusive All-inclusive property

Frequently asked questions

How close is BlueBay Grand Esmeralda All Inclusive to the airport?

BlueBay Grand Esmeralda All Inclusive is 28 mi (265-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at BlueBay Grand Esmeralda All Inclusive?

As of Feb 18, 2026, prices found for a 1-night stay for 2 adults at BlueBay Grand Esmeralda All Inclusive on Mar 3, 2026 start from $192.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does BlueBay Grand Esmeralda All Inclusive have an airport shuttle?

Airport shuttle services are not available at BlueBay Grand Esmeralda All Inclusive.

How close is BlueBay Grand Esmeralda All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does BlueBay Grand Esmeralda All Inclusive offer free breakfast?

BlueBay Grand Esmeralda All Inclusive does not offer free breakfast.

Is there a casino at BlueBay Grand Esmeralda All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (14-min drive) is nearby.

What time is check-in at BlueBay Grand Esmeralda All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at BlueBay Grand Esmeralda All Inclusive?

This property offers free self parking.

Does BlueBay Grand Esmeralda All Inclusive have a pool?

BlueBay Grand Esmeralda All Inclusive features 3 outdoor pools and a children's pool.

Does BlueBay Grand Esmeralda All Inclusive have a restaurant?

Yes, there are 5 restaurants on site.

Does BlueBay Grand Esmeralda All Inclusive have a spa?

Pamper yourself with a day at BlueBay Spa, where you can enjoy body treatments, deep-tissue massages, and aromatherapy.

How close is BlueBay Grand Esmeralda All Inclusive to downtown Playa del Carmen?

BlueBay Grand Esmeralda All Inclusive is 6.3 mi away from Playa del Carmen.

BlueBay Grand Esmeralda All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 325 out of 1233 reviews
Rating 8 - Good. 261 out of 1233 reviews
Rating 6 - Okay. 269 out of 1233 reviews
Rating 4 - Poor. 179 out of 1233 reviews
Rating 2 - Terrible. 199 out of 1233 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

dana dewitt

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
facility was not well maintained, upgraded room spa was noted working, roof needed repair. outdoor animals and cats roaming inside dinning area. limited food choses. roof leaking in multiple areas, with standing water and limited mosquito control. all family members experienced multiple bites. did not enjoy stay at this facility
Stayed 7 nights in Nov 2025

4/10 Poor

Emily Elisa Ann

Traveled with group, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived at the resort and checked in at the lobby, the staff gave us zero explanation on how anything works, they didn’t give us room keys or tell us what our room number even was. We had to ask for that info. We requested a king size bed with an ocean view with our reservation. Upon arrival, our bed had two beds that were just larger than twins, not even doubles. The toilet was broken, the faucets in the bathroom were broken, the mirrors were covered with a black film. The closet doors were broken and hanging off. When we spoke to the front desk they said they had no other king rooms until one of the guests in our party who is ‘circle one’ (vip) complained about our room, and then all of a sudden they had two rooms with king beds that we could view and chose from. The buffets were mediocre at best. The a la carte restaurants were inconsistent. Concierge would only allow you to book into the a la Carte’s one day in advance, and most of the time there was no reservations left. The hotel handed out towel cards that you had to hand over to get towels for the pool, if you lost your towels, you didn’t get your towel cards back and were charged $60 USD to get new towel cards. However, staff would often walk around the pool and collect towels so that guests would have to pay for new towel cards. There were cotes and raccoons running all over the resort, including inside the restaurants and up on tables! I would not recommend this resort to anyone!!
Stayed 10 nights in Nov 2025

10/10 Excellent

Ben Kennedy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super underrated, we booked this trip before looking at the reviews...so we didn't really have an option but just to thug it out and see how it goes. Bam, best trip ever. Food was great, staff beyond nice and soo much to do. Beach was as clear as day and much bluer than the beaches beside our resort.
Stayed 6 nights in Nov 2025

6/10 Okay

Amy

Traveled with group
Liked: Cleanliness
Staff was friendly and available. Know your Spanish. Very limited beach chairs, a la carte too much AC couldn’t stay to eat. Allergies beware at Buffet’s (fish/shelfish) food mixed. Partial ocean view guaranteed given full jungle (closer to most amenities no complaints).Never been happier with how available our room was cleaned (early or late) and fridge was stocked every day. If you like big resorts you’ll enjoy + if you have no food allergies
Stayed 10 nights in Nov 2025

2/10 Terrible

Doug

Disliked: Cleanliness, staff & service, property conditions & facilities
To start we have stayed at the Grand Pricess last year and the Riu the year before so i a reference of how resort shoud be and what to expect. I was very disappointed with my experience with my family of 4 . We had no hot water for our entire stay luke warm no water flow to be told by managers that how it is or we are working on it what joke. My son and daughter got there rooms switch 3 time because we founded bed bug we took a picture and saved the bug to show the management they did not believe us till we showed them. I got switched twice cause the water issue which was not resolved The food at best was poor and very limited selection ,also if you are vegetarian plan on eating boiled vegetables cause that would be about it. There Circle One VIP program is a con job stay far far away bait and switch. Over promise and under delivery disappointed my brother in-law realize and losted $1000.00 US to cancel cause of some fine print .Program is like a time share trickery. Entertainment was a karaoke machine that' it in a run down lounge with the only 3 bars and one is the VIP Circle One bar which closes early. You want to sit on a lounger forget it at best they had about 75 and half for the Circle One members witch also applies to the beach huts and beach itself. Restaurants and one main place and it was small and plumbing in those places where awfully three times the women' bathroom was backed up, the specialty restaurant the managers decide which ones are open or closed
Stayed 10 nights in Nov 2025

2/10 Terrible

Nadia, Huntington Station

Traveled with family
Disliked: Amenities, property conditions & facilities
Hotel not a 4 star, outdated rooms in terrible shape, limited hot water, leak in celling in bathroom. Food not desirable. Drinks terrible. Hotel needs a total remodel.
Stayed 3 nights in Nov 2025

8/10 Good

Adam

Stayed 8 nights in Nov 2025

2/10 Terrible

Lee, Maple Ridge

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We were booked for a 10 day stay to attend a wedding. On arrival, there was water flooded on the floor of our room as we opened the door. It dripping from the ceiling in the bathroom and from down the wall behind our bathroom mirror. It had run out into our main living area. We told the front desk and they came to look at it and put towels on the floor and the waste paper basket in the middle of the bathroom to catch the dripping water!!?? This continued throughout our stay with 2-3 workers coming to look at the damage and proceed to do nothing. Towards the end of our stay on night 8, the actual ceiling “paper” was falling off and onto the floor of our bathroom and water continued to flow from behind our mirror, over the bathroom counter and onto the floor. With 1 day & night remaining on our 10 day stay, they offered to move us to a different room but at that point, it was more of a hassle collecting and moving all of our clothing etc. It would have been nice to be offered a new room on the 1st evening of our complaint before we unpacked. The servers at the resort were hard workers but the resort on a whole needs major renovations all over. I’m sure it may have been beautiful 20 years ago but it is very lacking and NO WAY a 4 star resort. 1-2 star max. Food was bland and the selection quite poor. To top of all off, of the 40 or so people attending the resort for the wedding we were all attending, 3-4 got sick from the food during their stay. Not a great ratio.
Ceiling falling off
Water leaking
Water leaking
Mirror needing replacement?
Stayed 10 nights in Nov 2025

6/10 Okay

Loni Lynne

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lukewarm water for showers was pretty rough Need more bartenders to manage long lines at the bars Was a bit ‘less than clean’ Golf carts for transportation seems few and far between Freezing cold in the Al a carte Italian restaurant, resulted in cold food Positive notes, the staff is always so friendly and kind Food was good for the buffets
Stayed 7 nights in Nov 2025

6/10 Okay

Tina, South Bend

Traveled with family
No hot water, fridge had to be replaced, no iron, no coffee pot or supplies, door lock kept jamming and not working. No handle on sliding patio door, hair dryer didn’t work. And not enough pounders by the pos
Stayed 6 nights in Nov 2025

8/10 Good

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff was wonderful throughout the property! Pool was kept extremely clean. Food was very good. However, the rooms and buildings are in need of renovations and there was no hot water on the property = only cold showers. :(
Stayed 7 nights in Nov 2025

4/10 Poor

Alison

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The food is terrible, water damage in many room's, housekeeping starts their daily rounds at 0830 waking you every morning so good luck sleeping in on vacation, bar lines take up to 45 minutes to get a drink. Overall, not a great experience. Would not recommend.
Stayed 5 nights in Nov 2025

8/10 Good

Terri Kay

Liked: Cleanliness, amenities, property conditions & facilities
It all was wonderful. However we did have some septic problems and if you want to get a chair at the beach you better get there at 8. I had both of my credit cards gotten the one day i left the resort. Therefore no credit cards to get home and no one likes to take cash.
Stayed 7 nights in Nov 2025

10/10 Excellent

Katrina Joanne

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the staff! Very very helpful. Food was actually pretty good! Other resorts i have been to were not good, so well done! Very clean rooms. Only thing that bothered me was the cold showers, but thats expected in Mexico. I am a Canadian and am a fussy person 😆 seriously though it was cold but it did not make my experience bad, it was a wonderful holiday. We love Blue Bay Esmeralda! Thank you to all staff!!
Stayed 6 nights in Nov 2025

6/10 Okay

Tanya Lynn Rose

Stayed 9 nights in Oct 2025

4/10 Poor

Alicia

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Room was dirty, food was the same and not many options. Pools were good.
Stayed 4 nights in Nov 2025

6/10 Okay

Jayde

Food was not the best, the key did not work for our room. Shower was not hot.
Stayed 3 nights in Oct 2025

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness
All staff were helpful and courteous
Stayed 12 nights in Jul 2025

8/10 Good

Oksana

Liked: Cleanliness, staff & service
My room was very clean every day. Staff are very friendly and helpful. Only I didn’t like too many local people on weekends because they didn’t keep property clean and safe. During the week it was very peaceful and comfortable atmosphere in the resort.
Stayed 22 nights in Oct 2025

10/10 Excellent

Miguelina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and great service
Stayed 4 nights in Oct 2025

4/10 Poor

Maria Lorena Laporta de

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in very poor condition and hasn’t been repaired. The breakfasts were exactly the same during the seven days we stayed there. I don’t understand how this hotel still has a five-star rating. The towels provided for the pool are torn, as are the volleyballs they lend you to play with. I would rate this hotel three stars. So if you’re planning to stay here, keep in mind that it’s not truly a five-star hotel. I hope this helps
Stayed 7 nights in Oct 2025

6/10 Okay

Darrell Davidson Basil

Traveled with group, Traveled with family
Disliked: Amenities
Since being bought out it’s really gone down hill. Was so amazing two years ago but sadly new management is cutting everything to save money. Food is all catered to the bus loads of locals that they give day passes too that overwhelmed the resort. They give locals priority and pass over tourists. Disappointed and won’t be returning.
Stayed 7 nights in Oct 2025

8/10 Good

Blanca

Business traveler
Liked: Cleanliness
Disliked: Amenities
The property was average
Stayed 3 nights in Oct 2025

4/10 Poor

Lina Conde

Disliked: Cleanliness
Stayed 3 nights in Oct 2025

6/10 Okay

Patricia

Stayed 4 nights in Oct 2025