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Be Playa Hotel Boutique & Rooftop Bar

4.0 star property
4-star boutique hotel near Quinta Avenida

Choose dates to view prices

Photo gallery for Be Playa Hotel Boutique & Rooftop Bar

Master Suite | Jetted tub
Property entrance
Interior
Outdoor pool, pool umbrellas, sun loungers
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
Playa del Carmen, QROO
  • Quinta Avenida
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪6 min walk‬
  • Mamitas Beach
    ‪6 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, desk, blackout drapes

Junior Suite

8.0 out of 10
Very good
(7 reviews)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite

Standard Suite | 1 bedroom, in-room safe, desk, blackout drapes

Standard Suite

7.6 out of 10
Good
(10 reviews)
  • 377 sq ft
  • Sleeps 3

View all photos for Master Suite

Master Suite | 1 bedroom, in-room safe, desk, blackout drapes

Master Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Seaside stay .Within a 10-minute walk of this Downtown Playa del Carmen hotel, you'll find Quinta Avenida and Playa del Carmen Main Beach. Mario Villanueva Stadium Madrid and Quinta Alegría Shopping Mall are also within half a mile (1 km).

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 6 min walk - 0.4 miles
  • Mamitas Beach - 6 min walk - 0.4 miles
  • Central Square - 10 min walk - 0.5 miles
  • Playa del Carmen Maritime Terminal - 2 min drive - 1.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪La Vagabunda - ‬2 min walk
  • ‪Ambasciata d'Italia Ristorante - ‬2 min walk
  • ‪La Vaca Gaucha - ‬2 min walk
  • ‪Restaurante Ojitos Mios - ‬1 min walk
  • ‪Mu. Burgerhouse - ‬1 min walk

About this property

Be Playa Hotel Boutique & Rooftop Bar

4-star boutique hotel near Quinta Avenida
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An airport shuttle (available on request) is available for a fee. An outdoor pool, a terrace, and multilingual staff are also featured at the boutique Be Playa Hotel Boutique & Rooftop Bar. The hotel can provide concierge services and wedding services.

This 4-star Playa del Carmen hotel is smoke free.

  • 1 building
  • 23 guestrooms or units
  • 4 levels
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Be Playa Hotel Boutique & Rooftop Bar offers 23 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and bathrobes. 32-inch LCD televisions come with cable channels.

Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

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The Palm at Playa

  • Pool
  • Hot Tub
  • All inclusive
  • Parking included
4.0 out of 5, Very Good, 1,022 reviews
$56 nightly
The price is $70
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Total includes taxes and fees
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Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) during limited hours on request

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Be Playa Hotel Boutique & Rooftop Bar

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • There is no hot water on site.
  • Pets and service animals are not allowed on site.

Property is also known as

Be Hotel Playa
Be Playa
Be Playa Hotel
Hotel Be Playa
Be Playa Hotel Riviera Maya/Playa Del Carmen, Mexico
Be Playa Hotel Playa del Carmen
Be Playa Playa del Carmen

Frequently asked questions

How close is Be Playa Hotel Boutique & Rooftop Bar to the airport?

Be Playa Hotel Boutique & Rooftop Bar is 21.4 mi (254-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does Be Playa Hotel Boutique & Rooftop Bar have an airport shuttle?

Be Playa Hotel Boutique & Rooftop Bar offers an airport shuttle during limited hours, on request, for a charge (per person).

How close is Be Playa Hotel Boutique & Rooftop Bar to the beach?

This hotel is a short 6-minute walk from Playa del Carmen Main Beach and 6-minute walk from Mamitas Beach. Don't forget your sunscreen!

Does Be Playa Hotel Boutique & Rooftop Bar offer free breakfast?

Be Playa Hotel Boutique & Rooftop Bar does not offer free breakfast.

Is there a casino at Be Playa Hotel Boutique & Rooftop Bar?

No, there is no casino at this hotel, but Riviera Gran Casino (12-min walk) is nearby.

What time is check-in at Be Playa Hotel Boutique & Rooftop Bar?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Be Playa Hotel Boutique & Rooftop Bar?

Free parking is not available at this hotel.

Does Be Playa Hotel Boutique & Rooftop Bar have a pool?

Be Playa Hotel Boutique & Rooftop Bar features an outdoor pool.

Does Be Playa Hotel Boutique & Rooftop Bar have a restaurant?

Be Playa Hotel Boutique & Rooftop Bar is home to Sushi Club, which features Asian cuisine.

Does Be Playa Hotel Boutique & Rooftop Bar have a spa?

There are no spa services available at this hotel.

How close is Be Playa Hotel Boutique & Rooftop Bar to downtown Playa del Carmen?

Be Playa Hotel Boutique & Rooftop Bar is 0.3 mi away from Playa del Carmen.

Be Playa Hotel Boutique & Rooftop Bar Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 447 out of 807 reviews
Rating 8 - Good. 204 out of 807 reviews
Rating 6 - Okay. 82 out of 807 reviews
Rating 4 - Poor. 34 out of 807 reviews
Rating 2 - Terrible. 40 out of 807 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Dragan

Liked: Cleanliness
Great location! Loud noise up to 4am.
Stayed 6 nights in Feb 2025

10/10 Excellent

Joe

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be back

Great hotel, perfect location to enjoy the city within walking distance of everything
Stayed 3 nights in Feb 2025

2/10 Terrible

Thao

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I ever stayed in my life, after one week they kick you out when I reserved the place for longer, no warning, no hot water for the first 5 days, no sleep as well it’s very noisy, false advertisement, I came and bought the master suite with hammock, guess what? No hammock, jacuzzi was cold, jacuzzi jets not working, staff is rude to you, the maids even yell at you, staff rolled their eyes at me, did not make me feel welcomed at all for my birthday trip, this was special and they made it a nightmare, I was even crying on my birthday because of how they treated me, the cold showers were not what I expected, electricity goes out, no WiFi, no ac for hours, dirty floors and moldy showers, I really wanted to have a good time for my birthday but they ruined it, they are mean and rude and I wish what I experienced never happens to others, I was very very disappointed and very sad and will never recommend this place to anyone ever in my life
Stayed 24 nights in Jan 2025

4/10 Poor

Darlene Theresa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I really like the hotel, it's a bit in need of repair and refresh especially the roof top pool area. But it wouldn't prevent me from staying there again. Personal is lovely its located in a good area. Loved it
Stayed 4 nights in Jan 2025

4/10 Poor

Jose

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The place needs to be updated for sure. It’s nice because it’s right around the corner from the strip and walking distance of all the restaurants. We got our room upgraded when we got there but it wasn’t great. As soon as we walked in the room the smell of sewage pipes hits you. The curtains were torn lots of holes. The rain shower head most def needs to be changed. The water spits out everywhere but straight down. The tube in the room did not hold the water so a useless “hot tube” in the room. The bartender Danny was great super friendly very talkative! The whats up app is useless they take forever to answer to a message. This was my second time staying here and I def wouldn’t stay here again.
Stayed 2 nights in Feb 2025

8/10 Good

Gonzalo

Stayed 4 nights in Jan 2025

2/10 Terrible

Oni

Stayed 4 nights in Jan 2025

6/10 Okay

Darren

Liked: Cleanliness, staff & service
Beds were good. Clean. However, no hot water again. Water from the shower drains from wall into the bathroom.
Stayed 1 night in Jan 2025

6/10 Okay

Darren

Liked: Cleanliness, staff & service, amenities
Needs bathroom lights and a better shower head. Only warm water. Rooftop bar was beating until 4am.
Stayed 1 night in Jan 2025

6/10 Okay

RACHELLE

Traveled with group
Liked: Cleanliness, staff & service
The staff was very kind and helpful. The hot water situation could be better. I had a six day stay: two days the water was cold, two days it was luke warm, and the last two days it was much better, but not hot. The lights were off in the first floor hallway. Even though I reported it on the first night, they were never fixed. I also asked and was granted a room change due to a mold smell in my room.
Stayed 6 nights in Jan 2025

2/10 Terrible

Sandra

Stayed 7 nights in Jan 2025

10/10 Excellent

Alvidri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jan 2025

6/10 Okay

Chris

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
I was very disapointed. I checked in, looked at the poor condition of the property and the dirty room , including the beds and knew I couldn't stay there. I most certainly couldn't have my girlfriend there. So I just took a shower - ha, no towels , and left and found another hotel. And, thet charged me an extra @ 35 dollars for absolutely nothing since I didn't even stay.
Stayed 1 night in Jan 2025

10/10 Excellent

patrik

Liked: Cleanliness, staff & service, property conditions & facilities
The only problem at the hotel was that even though I paid extra for an upgraded room with a jacuzzi, I couldn't use it because there was no hot water. Otherwise, I was satisfied, and the Be Playa hotel has been close to my heart for many years.
Stayed 10 nights in Jan 2025

10/10 Excellent

Andrea

Stayed 1 night in Dec 2024

2/10 Terrible

William

Stayed 2 nights in Dec 2024

4/10 Poor

Shaina

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We booked this hotel for the jacuzzi tub and location. Location is ideal however we were there for 4 nights and had no hot water. Our room was nice and clean but the rooftop area around the pool was dirty and rundown. Absolutely a joke that this is advertised as a 4 star property.
Stayed 4 nights in Dec 2024

6/10 Okay

Kristina

Liked: Staff & service
Disliked: Property conditions & facilities

Read reviews elsewhere first

Impressive photos, mediocre experience. I recommend looking at the reviews on other sites before staying here. The reviews on Hotels do not adequately represent the current property conditions and noise level. We were unable to sleep for our entire stay due to noise, either from the rooftop bar shaking the walls, or the surrounding hotel bars. The glass walls are beautiful, but do nothing to block noise. Everything is pretty rundown, moth eaten. No mattress cover and bottom sheet didn't cover.
Stayed 5 nights in Dec 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Elevator doesn't work.
Stayed 1 night in Dec 2024

4/10 Poor

Regina

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated. Dirty. Toilet kept clogging. Shower didn’t work correctly. Elevator wasn’t working. Definitely not a 4 star hotel
Stayed 5 nights in Nov 2024

4/10 Poor

Mandy

Disliked: Staff & service, property conditions & facilities
Old and a bit dingy. Funny smell in the room. Got a good price because the elevator was down but would not be ok paying more.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing. Premium room and services for a fraction of the cost. The rooms were spacious and very clean. The staff very friendly. Elevator wasn’t working and no parking, but for the location, the price, the decor and everything else, it was still a 10/10 for me
Stayed 3 nights in Dec 2024

6/10 Okay

Chad

Disliked: Property conditions & facilities

Disappointed

I have stayed here before over past 3 years 3 or 4 times .The maintenance and updates have suffered .First the elevator wasnt working ,and no one to help ,if i didnt expect an elevator,that is ok but had to carry 5 bags up the stairs ,thankfully only 1 flight for me .The silicone around shower floor was old and cracked and water leaked all over floor ,the toilet quit flushing within 30 minutes .The overall condition of the room needed attention .Bed was acceptable although also could use a new mattress soon .Rooftop bar had no food because of elevator (understandable).Service was good for what they have to work with .location is good .Probably wont stay there again .
Stayed 1 night in Nov 2024

8/10 Good

PATRICK JR

Liked: Cleanliness, amenities
I had a great stay, Other than the elevators not working, it was great. The pool was clean. The Jacuzzi was great, And it’s close to 5 street
Stayed 2 nights in Nov 2024