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BALAM Playa - 15 Th. Ave

3.0 star property
3-star hotel near Playa del Carmen Main Beach

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Photo gallery for BALAM Playa - 15 Th. Ave

Private beach nearby, beach bar
Family Studio Suite | Individually decorated, individually furnished, soundproofing, free WiFi
Shower, hair dryer, heated floors, towels
Exterior
Family Studio Suite | Individually decorated, individually furnished, soundproofing, free WiFi
Reviews
5.2

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • BarBarBar

Explore the neighborhood

Map
15 Avenida Nte Centro, Playa del Carmen, QROO, 77710
  • Popular LocationQuinta Avenida3 min walk
  • Popular LocationPlaya del Carmen Main Beach4 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal6 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)46 min drive

Room options

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | Individually decorated, individually furnished, soundproofing, free WiFi

Deluxe Studio Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Studio Suite

Individually decorated, individually furnished, soundproofing, free WiFi

Panoramic Studio Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Studio Suite

Individually decorated, individually furnished, soundproofing, free WiFi

Comfort Studio Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Studio Suite

Executive Studio Suite | Individually decorated, individually furnished, soundproofing, free WiFi

Executive Studio Suite

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Grand Studio Suite

Terrace/patio

Grand Studio Suite

  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

View all photos for Exclusive Studio Suite

Exclusive Studio Suite | Individually decorated, individually furnished, soundproofing, free WiFi

Exclusive Studio Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio Suite

Family Studio Suite | Individually decorated, individually furnished, soundproofing, free WiFi

Family Studio Suite

  • Sleeps 5
  • 2 Queen Beds OR 1 Twin Sofa Bed

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Room
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3.6 out of 5, Good, (144)
The price is $33
per night
$42 total
includes taxes & fees
May 16 - May 17
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About the neighborhood

Playa del Carmen

Walk to the beach.At this Downtown Playa del Carmen hotel, you'll be well placed to visit Playa del Carmen Main Beach and Quinta Avenida, both within a 5-minute walk. Founders Park and Mercado Playa del Carmen are also within half a mile (1 km).

What's nearby

  • Quinta Avenida - 3 min walk
  • Playa del Carmen Main Beach - 4 min walk
  • Playa del Carmen Maritime Terminal - 6 min walk
  • Quinta Alegría Shopping Mall - 12 min walk
  • Mamitas Beach - 17 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive

Restaurants

  • Fives Rooftop - 2 min walk
  • Pollos el Pechugon - 2 min walk
  • Marley Coffee - 2 min walk
  • Tacos Gomez - 1 min walk
  • Empanadas y Salbutes de la Juárez - 2 min walk

About this property

BALAM Playa - 15 Th. Ave

3-star hotel near Playa del Carmen Main Beach
A private beach is featured. You can enjoy a drink at the beach bar. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, tour/ticket assistance, and concierge services are also featured at BALAM Playa - 15 Th. Ave. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.

  • 20 guestrooms or units
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Smoking in designated areas
  • Lockers available
  • Bar on the beach
BALAM Playa - 15 Th. Ave offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature ceiling fans. Each accommodation is individually furnished and decorated. 40-inch Smart televisions come with premium cable channels, first-run movies, and Netflix.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Italian, Spanish

Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 10 per day)
  • Street parking available
  • Uncovered self parking on site (USD 10 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A beach bar

Things to do

  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • First-run movies
  • Netflix
  • Smart TV with premium cable channels
  • Streaming services

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Full-sized refrigerator/freezer

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 5 per pet, per day

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 10 per day
  • Nearby parking fee: USD 10 per day (164 ft away)
  • Pet fee: USD 5 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

Property Registration Number HSR190307TC4

We should mention

  • Pool access available from 8:00 AM to 11:00 PM.

Property is also known as

BALAM Playa - 15 Th. Ave Hotel
BALAM Playa - 15 Th. Ave Playa del Carmen
BALAM Playa - 15 Th. Ave Hotel Playa del Carmen

Frequently asked questions

How close is BALAM Playa - 15 Th. Ave to the airport?

BALAM Playa - 15 Th. Ave is 20.6 mi (252-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at BALAM Playa - 15 Th. Ave?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at BALAM Playa - 15 Th. Ave on May 31, 2024 start from $26.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does BALAM Playa - 15 Th. Ave have an airport shuttle?

Airport shuttle services are not available at BALAM Playa - 15 Th. Ave.

How close is BALAM Playa - 15 Th. Ave to the beach?

This hotel is a short 4-minute walk from Playa del Carmen Main Beach and 12.1 mi (25-min drive) from Maroma Beach. Don't forget your sunscreen!

Does BALAM Playa - 15 Th. Ave offer free breakfast?

BALAM Playa - 15 Th. Ave offers free continental breakfast every day from 8:00 AM to 10:00 AM.

Is there a casino at BALAM Playa - 15 Th. Ave?

No, there is no casino at this hotel, but Riviera Gran Casino (8-min walk) is nearby.

What time is check-in at BALAM Playa - 15 Th. Ave?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at BALAM Playa - 15 Th. Ave?

Free parking is not available at this hotel. Self parking is available for USD 10 per day.

Does BALAM Playa - 15 Th. Ave have a pool?

BALAM Playa - 15 Th. Ave features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 11:00 PM.

Does BALAM Playa - 15 Th. Ave have a spa?

There are no spa services available at this hotel.

How close is BALAM Playa - 15 Th. Ave to downtown Playa del Carmen?

BALAM Playa - 15 Th. Ave is 0.4 mi away from Playa del Carmen.

BALAM Playa - 15 Th. Ave Reviews

Reviews

5.2
Rating 10 - Excellent. 13 out of 107 reviews" "
Rating 8 - Good. 17 out of 107 reviews" "
Rating 6 - Okay. 25 out of 107 reviews" "
Rating 4 - Poor. 16 out of 107 reviews" "
Rating 2 - Terrible. 36 out of 107 reviews" "

5.6/10

Cleanliness

5.6/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Tony Graham

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is appaling, filthy, noisy, stained sheets and no covering at the bathroom window. Uninhabitable. Travelocity should not have this hotel on their site, nothing was as advertised and we had to move hotels, which cost a lot of money, but hey, I guess TrVelocity got their commission, so stuff their customers. Not once have Travelocity got back to us about this hotel, so my advice is STAY AWAY

2/10 Terrible

Yacine

Stayed 2 nights in Jan 2024

2/10 Terrible

Ana Gabriela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

2/10 Terrible

Subhash

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Misrepresented description and picture. There is no beach associated with property. Ground floor rooms are so dark, sunlight never come. In Breakfast give one slice of bread and 1 coffee. If you ask more they refuse with big disrespect. All fake.
Stayed 7 nights in Dec 2023

6/10 Okay

Yesnia

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Customer service was not the best you paid what you get it’s more like a motel
Stayed 3 nights in Dec 2023

6/10 Okay

Stanislav

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Dec 2023

6/10 Okay

Shelley

We did not spend much time in Playa, it was just a quick stay. The location is good but housekeeping could work a little on dusting the bathroom door & sweeping floors. There was a little sand in places. Also, the shampoo didn't lather, maybe it was eco friendly. Generally it was satisfactory for the price.
Stayed 1 night in Dec 2023

4/10 Poor

Ignacio

Disliked: Cleanliness
Stayed 4 nights in Dec 2023

2/10 Terrible

John

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lastimosamente se me perdieron mis auriculares dentro de la habitación y supuestamente nadie entró, no me dieron respuesta y era una comunicación entre ellos que menos confianza me generó. Adicional el desayuno pan con jugo y café, los huevos los cobran a parte. Las instalaciones muy feas y no hubo ni empatía ni amabilidad por parte del personal para ayudarme a solucionar mi pérdida. No lo recomiendo
Stayed 4 nights in Oct 2023

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELLENT for the price! :-) The only thing that was not accurate is the impression of a private beach from the advertisement picture (you have to walk a block and the beach is public). The "noise", sometimes at night from a club nearby mentioned in some reviews exist, but is minimal, or non-existent other nights. Bring a couple of $0.50 cents soft earplugs and you won't notice it. The place was clean, safe, accessible, and close to the action, but not on the busy street, I saw people working on maintenance every day, the room was cleaned only when I left the sign "clean room" on the door, which is expected.
Stayed 7 nights in Mar 2023