Phantom Suites
3.5 star property
3.5-star hotel near Playa del Carmen Main Beach
Choose dates to view prices
Photo gallery for Phantom Suites
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
- Breakfast available
- Pool
- Kitchen
- Free WiFi
Explore the area
Calle 44 entre 5A Avenida y 1A Avenida, Zazil-ha, Playa del Carmen, QROO, 77720
- Mamitas BeachPlace, Mamitas Beach6 min walk
- Playa del Carmen Main BeachPlace, Playa del Carmen Main Beach8 min walk
- Quinta AvenidaPlace, Quinta Avenida8 min walk
- Cancun, Quintana Roo (CUN-Cancun Intl.)Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)96 min drive
Room options
View all photos for Suite King
Suite King
10.010.0 out of 10
Exceptional
1 review
(1 review)
- Sleeps 2
- 1 King Bed
View all photos for Master Suite
Master Suite
9.49.4 out of 10
Exceptional
3 reviews
(3 reviews)
- Sleeps 3
- 1 King Bed and 1 Large Twin Sofa Bed
View all photos for Suite Doble
Suite Doble
10.010.0 out of 10
Exceptional
1 review
(1 review)
- Sleeps 4
- 2 Double Beds
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About the neighborhood
Playa del Carmen
Zazil-ha stay.Within a 10-minute walk of this Zazil-ha hotel, you'll find Mamitas Beach and Playa del Carmen Main Beach. Quinta Avenida and Super Chedraui Selecto Avenida 10 are also within half a mile (1 km).
What's nearby
- Mamitas Beach - 6 min walk - 0.4 miles
- Mario Villanueva Stadium Madrid - 6 min walk - 0.4 miles
- Playa del Carmen Main Beach - 8 min walk - 0.5 miles
- Quinta Avenida - 8 min walk - 0.5 miles
- Quinta Alegría Shopping Mall - 13 min walk - 0.7 miles
Getting around
- Cancun Intl. Airport (CUN) - 48 min drive
Restaurants
- Pizza Italia - 1 min walk
- Colectivo Mexicano Cervecero - 1 min walk
- Que Huevos - 1 min walk
- Roma Spaghetti - 1 min walk
- El Arabe - 2 min walk
About this property
Phantom Suites
3.5-star hotel near Playa del Carmen Main Beach
Phantom Suites offers its guests an outdoor pool, tour/ticket assistance, and an elevator. WiFi is free in public spaces.
This 3.5-star Playa del Carmen hotel is smoke free.
- 19 guestrooms or units
- 3 levels
- Built in 2021
- Breakfast available (surcharge)
- Front desk (limited hours)
- Storage area for luggage
- Tour and ticket information
- Elevator
- No smoking on site
Phantom Suites offers 19 accommodations with safes and blackout drapes/curtains. Accommodations at this 3.5-star hotel have kitchens with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.
This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Flat-screen televisions are featured in guestrooms. In-room massages and irons/ironing boards can be requested.
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Property amenities
Family friendly
- In-room kitchen
- In-room microwave
- Mini-fridge
- Outdoor pool
- Soundproofed rooms
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
Food and drink
- Daily full breakfast available 7:00 AM to 11:30 AM for a fee: MXN 150 for adults and MXN 150 for children
Things to do
- Outdoor pool
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- Handrails in stairways
- Well-lit path to entrance
Room amenities
Entertainment
- Flat-screen TV
Bedroom
- Blackout drapes
Bathroom
- Shower
- Towels provided
Food and drink
- Blender
- Cookware, dishware, and utensils
- Griddle
- Kitchen
- Meal delivery service
- Microwave
- Mini-fridge
- Restaurant dining guides
- Stovetop
More
- Desk
- Iron/ironing board on request
- Safe
- Soundproofed rooms
- Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 9:00 AM - 5:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
- Pets and service animals are not allowed at Phantom Suites
Children and extra beds
- Children are welcome.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
- A tax is imposed by the city: MXN 50.91 per accommodation, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for full breakfast: approximately MXN 150 for adults and MXN 150 for children
- Early check-in is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.
We should mention
- Pets and service animals are not allowed on site.
Property is also known as
Ah Xok Suites
Phantom Suites Hotel
Phantom Suites Playa del Carmen
Phantom Suites Hotel Playa del Carmen
Frequently asked questions
How close is Phantom Suites to the airport?
Phantom Suites is 21.9 mi (255-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.
Does Phantom Suites have an airport shuttle?
Airport shuttle services are not available at Phantom Suites.
How close is Phantom Suites to the beach?
This hotel is a short 8-minute walk from Playa del Carmen Main Beach and 5-minute walk from Mamitas Beach. Don't forget your sunscreen!
Does Phantom Suites offer free breakfast?
Free breakfast isn’t provided at Phantom Suites, but full breakfast is offered for a fee of MXN 150 for adults and MXN 150 for children. It's available every day from 7:00 AM to 11:30 AM.
Is there a casino at Phantom Suites?
No, there is no casino at this hotel, but Riviera Gran Casino (2-min drive) is nearby.
What time is check-in at Phantom Suites?
Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.
Is there free parking at Phantom Suites?
Free parking is not available at this hotel.
Does Phantom Suites have a pool?
Phantom Suites features an outdoor pool.
Does Phantom Suites have a spa?
There are no spa services available at this hotel.
How close is Phantom Suites to downtown Playa del Carmen?
Phantom Suites is 0.8 mi away from Playa del Carmen.