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St Giles House Hotel

3.5 star property
3.5-star spa hotel in Norwich City Center

Choose dates to view prices

Photo gallery for St Giles House Hotel

Interior
Exterior
Bar (on property)
Bar (on property)
Indoor wedding

Popular amenities

  • 24/7 front desk
  • Room service
  • Parking available
  • Spa
  • Bar

Explore the area

Map
41-45 St Giles St, Norwich, England, NR2 1JR
  • Market Place
    ‪6 min walk‬
  • Norwich Castle
    ‪7 min walk‬
  • Norwich Cathedral
    ‪13 min walk‬
  • Norwich (NWI-Norwich Intl.)
    ‪7 min drive‬

Room options

View all photos for Twin Room (not dog friendly)

Twin Room (not dog friendly) | 1 bedroom, premium bedding, minibar, individually decorated

Twin Room (not dog friendly)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite (not dog friendly)

Junior Suite (not dog friendly) | 1 bedroom, premium bedding, minibar, individually decorated

Junior Suite (not dog friendly)

  • Sleeps 2
  • 1 Double Bed

View all photos for Georgian Suite (not dog friendly)

Georgian Suite (not dog friendly) | Living area | 50-inch Smart TV with digital channels, streaming services

Georgian Suite (not dog friendly)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

1 bedroom, premium bedding, minibar, individually decorated

Standard Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 13 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room (not dog friendly)

Superior Double Room (not dog friendly) | 1 bedroom, premium bedding, minibar, individually decorated

Superior Double Room (not dog friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room (not dog friendly)

Executive Double Room (not dog friendly) | 1 bedroom, premium bedding, minibar, individually decorated

Executive Double Room (not dog friendly)

9.4 out of 10
Exceptional
(10 reviews)
  • 13 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for The Georgian Double (dog friendly)

The Georgian Double (dog friendly) | 1 bedroom, premium bedding, minibar, individually decorated

The Georgian Double (dog friendly)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Norwich

Norwich City Center stay.With a stay at this Norwich City Center hotel, you'll be steps from St Giles Church and Binham Priory. Norwich Guildhall and Norwich City Hall are also within half a mile (1 km).

What's nearby

  • Norwich Theatre Royal - 3 min walk - 0.2 miles
  • Market Place - 6 min walk - 0.4 miles
  • Norwich Castle - 7 min walk - 0.4 miles
  • Norwich Cathedral - 13 min walk - 0.7 miles
  • University of East Anglia - 5 min drive - 2.2 miles

Getting around

  • Norwich Station - 17 min walk
  • Norwich (NWI-Norwich Intl.) - 15 min drive

Restaurants

  • ‪Micawbers Tavern - ‬5 min walk
  • ‪Alchemista - ‬4 min walk
  • ‪The Temple Bar - ‬4 min walk
  • ‪The Bengal Spice - ‬4 min walk
  • ‪Kofra - ‬2 min walk

About this property

St Giles House Hotel

3.5-star spa hotel in Norwich City Center
St Giles House Hotel offers its guests a full-service spa. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 558 square feet (52 square meters) and includes conference space. Spa services, a terrace, and coffee/tea in a common area are also featured at St Giles House Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Norwich hotel.

  • 24 guestrooms or units
  • 558 sq ft of conference space
  • 52 sq m of conference space
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
St Giles House Hotel offers 24 accommodations with minibars and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. 50-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English

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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 7.47 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • High-pile carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: GBP 30.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per day.
  • Cribs (infant beds) are available for GBP 25.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 15 for adults and GBP 7.47 for children
  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)
  • Crib (infant bed) fee: GBP 25.0 per day
  • Rollaway bed fee: GBP 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

St Giles House Hotel Norwich
St Giles House Norwich
Hotel St Giles House Hotel Norwich
Norwich St Giles House Hotel Hotel
Hotel St Giles House Hotel
St Giles House
St Giles House Hotel Hotel
St Giles House Hotel Norwich
St Giles House Hotel Hotel Norwich

Frequently asked questions

How close is St Giles House Hotel to the airport?

St Giles House Hotel is 4 mi (15-min drive) away from the Norwich (NWI-Norwich Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at St Giles House Hotel?

As of Jul 22, 2025, prices found for a 1-night stay for 2 adults at St Giles House Hotel on Jul 27, 2025 start from $133.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does St Giles House Hotel have an airport shuttle?

Airport shuttle services are not available at St Giles House Hotel.

Does St Giles House Hotel offer free breakfast?

Free breakfast isn’t provided at St Giles House Hotel, but cooked-to-order breakfast is offered for a fee of GBP 15 for adults and GBP 7.47 for children. It's available every day from 7:30 AM to 10:00 AM.

Is there a casino at St Giles House Hotel?

No, there is no casino at this hotel.

What time is check-in at St Giles House Hotel?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Early check-in costs GBP 30.00 (subject to availability).

Is there free parking at St Giles House Hotel?

Free parking is not available at this hotel. Self parking is available for GBP 10.00 per night.

Does St Giles House Hotel have a pool?

St Giles House Hotel does not have a pool.

Does St Giles House Hotel have a restaurant?

St Giles House Hotel is home to SGH Brasserie, which features brunch.

Does St Giles House Hotel have a spa?

This hotel has a spa, which features massages, body scrubs, and facials.

How close is St Giles House Hotel to downtown Norwich?

St Giles House Hotel is 0.2 mi away from Norwich.

St Giles House Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 131 out of 289 reviews
Rating 8 - Good. 96 out of 289 reviews
Rating 6 - Okay. 40 out of 289 reviews
Rating 4 - Poor. 18 out of 289 reviews
Rating 2 - Terrible. 4 out of 289 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel friendly staff fantastic food

Stayed 2 nights in Apr 2025

10/10 Excellent

Tracy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Lovely comfortable bed. Clean room. Friendly and helpful staff. Great for staying in city centre.
Stayed 1 night in Apr 2025

10/10 Excellent

neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

James

Stayed 3 nights in Apr 2025

4/10 Poor

Jiri

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
quite nice but there were stains on the carpet and on the chair it was not very pleasant. The curtain in the bathroom was also quite dirty. these shortcomings should definitely not be there considering the price. Staff is top notch.
Stayed 1 night in Apr 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
close to theatre
Stayed 1 night in Apr 2025

10/10 Excellent

Katherine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Edward

Stayed 1 night in Mar 2025

8/10 Good

Adele

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Convenient location walking distance to amenities. Food good however long wait for breakfast service and didnt seem equipped to manage the tables they have due to only 2 staff working and multi tasking at reception. Coffee undrinkable though! Some staff better than others, for example, our cleaning lady (who gave us a great laugh with her towel art!) and Tom at reception who rectified a problem with the heating for us very quickly. Not enough sockets in the room with 2 broken meaning things had to be unplugged and moved around to use e.g kettle.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Total recommend

We stayed as a couple for one night as we were going to the very nearby Norwich arts centre for a gig. The hotel was both classy and cosy, everything was a nice size ( room, bed, bathroom etc), very clean and everything we needed. The building itself is grand, kooky and welcoming. The staff were just incredible and we enjoyed our chats with them....they were very knowledgeable including about the history of the hotel and what else was of interest in the local area. Breakfast was quality ( and we are food snobs as we used to live in France). Really couldn't fault anything. Next time, we'll be back with more time hopefully as we regretted not being able to try out the cocktails at the lovely bar!!
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with Character

Stayed two nights at this hotel. Its full of character and lovely decor. Its in a great location being a 5 min walk into Norwich town center and theatre. The staff were very helpful. We eat in their restaurant Friday night and the food was very good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Norwich night out

Lovely room, was ready early and the team at the hotel were very welcoming!
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couldn't of been happier

Beautiful place, friendly staff, quiet and right in the centre of Norwich for all the amenities
Stayed 1 night in Mar 2025

10/10 Excellent

Rob

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always everything good
Stayed 1 night in Mar 2025

6/10 Okay

Martin

Liked: Staff & service
Hotel room was disappointing, though, breakfast was excellent.
Stayed 1 night in Feb 2025

8/10 Good

david

Liked: Cleanliness, staff & service

Great team , well worth staying at

Well placed hotel within a couple of minutes walk to city centre Very smooth friendly check in Great bar team Hotel was very clean and we had a great stay Certain parts of the room did need a bit of TLC but it is an old building
Stayed 2 nights in Feb 2025

8/10 Good

martin

Stayed 2 nights in Feb 2025

8/10 Good

Lucy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, hotel was lovely and very easy to find, close to the shops/ town centre. The hotel was gorgeous and worth paying extra for ! The staff were very lovely and helpful, it was a really pleasant stay. Super easy check in and out also! The only negative was that in our room, we only had shampoo and conditioner, there was a stunning bath but no bubble bath or soap to actually enjoy it. This was a very minor negative over our whole experience though, we will definitely be returning!
Stayed 1 night in Feb 2025

6/10 Okay

Keeley

Traveled with group
Disliked: Cleanliness, property conditions & facilities
The floors were dirty, the sink area was dirty and had mould growing around it, carpets were filthy and the duvet had a dirty stain on it.
Stayed 1 night in Feb 2025

10/10 Excellent

Kiran

Stayed 1 night in Feb 2025

10/10 Excellent

Stuart

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly couldn't do enough for you. Ned was sife. Shower was impressive 5star all round
Stayed 1 night in Jan 2025

10/10 Excellent

Patrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City Break

Nice city hotel and elegant building. Nice food offering and nice location for Norwich City with parking. Looking forward to our next stay
Stayed 1 night in Jan 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025