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Times Square West Hotel, BW Signature Collection

2.5 star property
Hotel near Manhattan Cruise Terminal in New York

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Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
548 W 48th Street, New York, NY, 10036
  • Place, Manhattan Cruise Terminal
    ‪6 min walk‬
  • Place, Jacob K. Javits Convention Center
    ‪10 min walk‬
  • Place, Times Square
    ‪13 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪24 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Non Smoking, Bathtub

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking (View)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds, Non Smoking, Bathtub

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

New York

Manhattan stay.Within a 15-minute walk of this Manhattan hotel, you'll find Manhattan Cruise Terminal and Jacob K. Javits Convention Center. Also, Times Square is within half a mile (1 km) and Broadway is within 2 miles (3 km).

What's nearby

  • Intrepid Sea, Air and Space Museum - 5 min walk - 0.3 miles
  • Manhattan Cruise Terminal - 6 min walk - 0.4 miles
  • Jacob K. Javits Convention Center - 10 min walk - 0.5 miles
  • Broadway - 11 min walk - 0.6 miles
  • Times Square - 13 min walk - 0.7 miles

Getting around

  • New York W 32nd St. Station - 3 min drive
  • 50 St. Station (8th Av.) - 11 min walk
  • LaGuardia Airport (LGA) - 43 min drive

Restaurants

  • ‪Harbor - ‬4 min walk
  • ‪Valla Table - ‬5 min walk
  • ‪Hardware Bar - ‬3 min walk
  • ‪DBL Dive Bar Lounge - ‬3 min walk
  • ‪The Landmark Tavern - ‬3 min walk

About this property

Times Square West Hotel, BW Signature Collection

Hotel near Manhattan Cruise Terminal in New York
Free breakfast is served daily. Public spaces have free WiFi. Times Square West Hotel, BW Signature Collection also features multilingual staff, express check-out, and a front-desk safe.

This New York hotel is smoke free.

  • 89 guestrooms or units
  • 9 levels
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Times Square West Hotel, BW Signature Collection offers 89 accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Times Square West Hotel, BW Signature Collection.

Property is also known as

Comfort Inn Hotel Midtown West
Comfort Inn Midtown West
Midtown West Comfort Inn
Central Park West Comfort Inn
Comfort Inn Central Park West Hotel New York City
Comfort Inn New York City
New York City Comfort Inn
Comfort Inn Midtown West Hotel

Frequently asked questions

How close is Times Square West Hotel, BW Signature Collection to the airport?

Times Square West Hotel, BW Signature Collection is 11 mi (43-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Times Square West Hotel, BW Signature Collection?

As of Mar 16, 2026, prices found for a 1-night stay for 2 adults at Times Square West Hotel, BW Signature Collection on Mar 22, 2026 start from $106, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Times Square West Hotel, BW Signature Collection have an airport shuttle?

Airport shuttle services are not available at Times Square West Hotel, BW Signature Collection.

Does Times Square West Hotel, BW Signature Collection offer free breakfast?

Times Square West Hotel, BW Signature Collection offers free continental breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Times Square West Hotel, BW Signature Collection?

No, there is no casino at this hotel, but Resorts World Casino (24-min drive) is nearby.

What time is check-in at Times Square West Hotel, BW Signature Collection?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Times Square West Hotel, BW Signature Collection?

Free parking is not available at this hotel.

Does Times Square West Hotel, BW Signature Collection have a pool?

Times Square West Hotel, BW Signature Collection does not have a pool.

Does Times Square West Hotel, BW Signature Collection have a spa?

There are no spa services available at this hotel.

How close is Times Square West Hotel, BW Signature Collection to downtown New York?

Times Square West Hotel, BW Signature Collection is 3.6 mi away from New York.

Times Square West Hotel, BW Signature Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 629 out of 1780 reviews
Rating 8 - Good. 567 out of 1780 reviews
Rating 6 - Okay. 346 out of 1780 reviews
Rating 4 - Poor. 127 out of 1780 reviews
Rating 2 - Terrible. 111 out of 1780 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Anke

Stayed 4 nights in Dec 2025

2/10 Terrible

Ivette

Stayed 1 night in Dec 2025

2/10 Terrible

Elaine

Stayed 1 night in Dec 2025

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service
Room was clean. Breakfast included was a big plus.
Stayed 5 nights in Dec 2025

2/10 Terrible

Thenthia

I never checked in!! The staff was rude and the property was not clean! I left and checked into another hotel. The way the front desk person spoke to me was absolutely horrible. I will never book with you again. I also will leave a review about the hotel. I lost $600 !!!!
Stayed 1 night in Dec 2025

8/10 Good

Chelsea

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was pretty clean, room was a tad small but we didn’t spend a ton of time there. Location felt safe
Stayed 1 night in Dec 2025

10/10 Excellent

Hector Cortes

Stayed 2 nights in Nov 2025

6/10 Okay

ANA

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The heater stopped working at night and there was no solution but to wait until the next morning. At least they could have offered us a blanket or something. At the end it never worked. The staff is somehow friendly though.
Stayed 4 nights in Dec 2025

2/10 Terrible

elyse

Disliked: Cleanliness, staff & service, amenities
Elevator broken and we were on the third floor and the lights in the room had no covers on them.
Stayed 1 night in Dec 2025

8/10 Good

riley frank

Liked: Cleanliness, amenities, property conditions & facilities
Clean and ready
Stayed 1 night in Dec 2025

10/10 Excellent

Heidi

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean,nice staff.
Stayed 1 night in Dec 2025

4/10 Poor

polyna

Disliked: Staff & service
Very noisy , cold room . Breakfast was horrible.
Stayed 1 night in Dec 2025

10/10 Excellent

ANDREW

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved everything, but the internet could be a bit faster.
Stayed 3 nights in Dec 2025

10/10 Excellent

Minsoo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place for the price
Stayed 1 night in Dec 2025

2/10 Terrible

Noelia

Disliked: Amenities
When I arrive the staff was rude to me. I had to wait over an hour for my room to be ready. I was so tired from a trip. Then they put me towards the front of the hotel. Which by the way was terrible because all you hear is the cars and trucks all night long. Didn’t get absolutely no sleep. When I was leaving in the morning. They just came into the room without nocking and it was only 9 am. I was undress and raised my voice and let them know I was still in the room. For the price I paid to stay. Was not worth the headache. At All. Will never ever stay here again.
Stayed 1 night in Dec 2025

10/10 Excellent

Khanh

Stayed 3 nights in Nov 2025

10/10 Excellent

Bridget

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms and terrific location. Staff was wonderful and very professional.
Stayed 5 nights in Nov 2025

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded our expectations.
Stayed 4 nights in Nov 2025

10/10 Excellent

carlos

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel, nobody ever bothered us room service was amazing and always checking up on us and asking if we needed anything. And the hotel was only 15min walking distance from time square.
Stayed 4 nights in Nov 2025

6/10 Okay

Yalily, Brandon

Traveled with family
Disliked: Cleanliness, amenities
Our stay was just ok. The location was the only good thing . Hotel was quiet which was very helpful coming back from being out in the city. Long wait times for breakfast , toaster didn’t work. Housekeeping also never came in to our room , we never got our towels changed and the trash taken out in the 3 days that we were there. I probably won’t be back again
Stayed 3 nights in Nov 2025

10/10 Excellent

Marlen

Liked: Cleanliness, staff & service, property conditions & facilities
They let us keep our luggage in the hotel lobby after checking out because we had a show at 2. Really friendly and accommodating.
Stayed 3 nights in Nov 2025

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Would definitely stay here again and recommend. Our family stayed here afrw days prior to our cruise.
Stayed 2 nights in Nov 2025

2/10 Terrible

Mary Grace

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bowl has stain of poop and the key card doesn’t work
Stayed 1 night in Nov 2025

10/10 Excellent

RODNEY

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is clean. The staffs are very helpful.
Stayed 6 nights in Nov 2025

10/10 Excellent

Claudia

Stayed 4 nights in Nov 2025