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4.2 out of 5

"Beautiful hotel, courteous personnel, walking distance to main attractions, restaurant serves delicious food. Clean rooms. " More

By a verified traveler on Thu 09 Aug 2018

Hotel Description

4-star hotel near Canal Street

Central New Orleans getaway

A stay at this French Quarter hotel places you steps from Audubon Insectarium and a 5-minute walk from Canal Street. Bourbon Street and Audubon Aquarium of the Americas are also within half a mile (1 km).

Business services

The hotel's outdoor pool, 24-hour fitness center, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A restaurant, a 24-hour front desk, and concierge services are also provided.

WiFi, refrigerators

The 1333 guestrooms feature comforts like Egyptian cotton sheets and down comforters, while refrigerators and coffee/tea makers offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include WiFi and room service.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$169* Per night/room Nov 12 - Nov 13

Club Room, 2 Double Beds, Business Lounge Access

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Guest room, 1 King, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed, Business Lounge Access (Breakfast Included in Club Lounge)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Marriott - New Orleans ratings based on 141 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Marriott - New Orleans

Everyone (26) Couples (9) Family (11)
5 out of 5
Everything was great Bathroom a lil tiny however served its purpose 😊

Posted by on Oct 7, 2019

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4 out of 5
Room was a bit on the small size but adequate. Bathroom is very small.

Posted by on Aug 7, 2019

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5 out of 5
The front desk staff was very helpful and accommodating.

Posted by on Jul 23, 2019

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5 out of 5

Posted by on Jul 17, 2019

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5 out of 5
The convenience of this hotel was fantastic. Love.. love.. the location, would stay again. there’s nothing i didn’t like about this property.

Posted by on Jul 9, 2019

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1 out of 5

Posted by on Jul 4, 2019

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5 out of 5
Very nice hotel located close to everything. Friendly, helpful staff.

Posted by on Jun 19, 2019

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4 out of 5
Amazing elevators. Staff friendly, good location. My husbands key was not working. He went to the front desk, would not issue a key because he wasn't added on as guest. When we checked in, he provided his credit card and common sense , we are together and didn't ask me if i eant hom added on. He had to track me down. That was stressful.

Posted by on Jun 18, 2019

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5 out of 5

Posted by on Jun 18, 2019

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2 out of 5
This hotel is close to Bourbon Street and that's why we have stayed here in the past. Over the years it has become a bit run down and is in desperate need of an update/renovation. Overall, the staff was very good, but when we got delayed checking in due to an airline problem it was more than difficult fealing with Marriott on the telephone. I kept getting switched back and forth from hotel staff to a regional reservation center and neither one of the people I talked to could help me. It was simple...I'm going to be late so don't give my room away. Customer service was horrible. We are definitely not going to be staying here the next time we come to New Orleans.

Posted by on Jun 17, 2019

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About the Marriott - New Orleans

Location 555 Canal St, New Orleans, LA 70130

Renovations + Closures

The property will be renovating from 19 August 2019 to 18 October 2019 (completion date subject to change). The following areas are affected:

  • Lobby

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Marriott - New Orleans offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. You'll find a business center on site. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Marriott - New Orleans. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star New Orleans hotel is smoke free.

  • 1333 guestrooms or units
  • 41 levels
  • 2 bars or lounges
  • 86849 sq ft of conference space
  • Dining venue
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) (26.3 km / 16.4 mi)
  • Train station: New Orleans Union Passenger Terminal (1.8 km / 1.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Marriott - New Orleans offers 1333 air-conditioned accommodations with safes and coffee/tea makers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, designer toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:30 AM and on weekends from 6:30 AM to noon.

Starbucks - This coffee shop specializes in American cuisine and serves breakfast and lunch.

5Fifty5 - This restaurant specializes in American cuisine and serves breakfast and lunch. Open daily.

55 Fahrenheit - This wine bar serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower

Hotel Policies

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • Parking height restrictions apply
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 24.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Valet parking fee: USD 47.57 per day
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Hotel New Orleans
  • Marriott New Orleans
  • New Orleans Marriott
  • Marriott New Orleans Hotel
  • Marriott - New Orleans Hotel
  • Marriott Metairie
  • Marriott New Orleans Metairie At Lakeway Hotel Metairie
  • Metairie Marriott
  • Marriott - New Orleans New Orleans
  • Marriott - New Orleans Hotel New Orleans

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.