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"Great hotel. Need some updating especially in bathroom " More

By a verified traveler on Wed 23 Jan 2019

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Hotel Description

4-star beachfront property with 4 outdoor pools

Beachside getaway

Your stay at this Runaway Bay property places you within a 10-minute walk of Cardiff Hall Beach and Ocean View Beach. Runaway Bay Beach and Flavours Beach are also within 2 miles (3 km).

All-inclusive

This all-inclusive property features a full-service spa, a nightclub, and 4 restaurants. Bring the family and enjoy the free kid's club, children's pool, and kid-friendly dining. Enjoy the 4 outdoor pools and perks like free self parking and a free airport shuttle.

Junior Suite, Garden/Pool View with Full- Time Nanny Service

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Garden/Pool View with Full- Time Nanny Service

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 2 Bedrooms, Garden View (with Full- Time Nanny Service)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Junior Suite, 2 Bedrooms, Beach View (with Full- Time Nanny Service)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Franklyn D. Resort & Spa - All Inclusive ratings based on 5 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Franklyn D. Resort & Spa - All Inclusive

Everyone (3) Family (2)
1 out of 5
nothing worked in my room,the light dont work the tv did not work the light sockets did not some light switch did not work its an old building that needs to be rebuilt that the electric system is a fire hazard that unsafe for dwelling,bathroom is old needs to updated hot water don't work

Posted by on Feb 11, 2023

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Comment from Hotel Management

Feb 14, 2023 by Trishawana Davidson

Olumide was only here for a short period- Feb 5-6, 2023. The front office was not allowed to demonstrate a master switch in the Suite to activate the electric outlets.He was not well suited as a family Resort customer, because he traveled alone and expressed interest in women as soon as he arrived.This Suite has been rented subsequently and no problems were reported.

2 out of 5

Posted by , from Los Angeles on Apr 24, 2022

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4 out of 5
Great hotel. Need some updating especially in bathroom

Posted by on Jan 23, 2019

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Comment from Hotel Management

Feb 1, 2019 by Trishawana Davidson

Thank you for your feedback. Rest assured your review will be useful when improving our product.

5 out of 5

We'll go back!

Pros: Family friendly, relaxed
Cons: Decor!
This place is an oasis if you are traveling with little ones (my boys are 23 months and almost 4). The airport experience was a bit of a nightmare (filling out four excessively long and complicated customs forms is ridiculous-- bring a black or blue pen and be prepared to fill out EVERYTHING!!) and we waited in line for almost 2 hours-- did I mention that I have a toddler and a preschooler? Once we finally got on the private shuttle, things improved immensely. Lorenzo, our driver, was great with our two boys and the air-conditioned, quiet ride (my husband and I grabbed beers-to-go at the outside airport bar) was awesome after the travel chaos. As others have also mentioned, the arrival experience was wonderful. Fruit juice or rum punch and a kind receptionist were waiting. The rooms were clean and the layout with two upstairs bedrooms and a small family area/kitchen downstairs was perfect for us. The decor was dated and some of our doors didn't shut, but, you know what? We didn't really care. We wedged our flip flops under our sons' door when they slept (and they slept!! exhausted after all day fun play in the pool and at the playground). Our nanny, Evelyn, was fantastic. Calm, professional and serene, she arrived every day at 9 by meeting us at breakfast and then helped us get our boys into bathing suits and sunscreen. We had just the right amount of time to ourselves and plenty of playtime with the boys. It was a great experience.

Posted by , from Wilmington, NC on Apr 1, 2015

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5 out of 5

Nice Family Vacation!

Pros: The Nanny!
Would highly recommend this resort for families with children. The staff is awesome. The food was very good and always available. The rooms and grounds where always clean. But the best part was our nanny, Yolando. She took great care of our 15 mo and 3 year old sons. She was always available to stay late, to put the kids to sleep. We will be returning soon.

Posted by , from boca raton, fl on Mar 23, 2015

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About the Franklyn D. Resort & Spa - All Inclusive

Location 201 Runaway Bay, Runaway Bay, Saint Ann 99999

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All à la carte meals, snacks, and beverages included
  • In-room minibar (some restrictions)

Activities and facilities/equipment
Water activities

  • Sailing
  • Snorkeling
  • Snorkeling excursions

Land activities
  • Tennis

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Motorized water sports
  • Sailboats
  • Surcharge for premium or imported alcoholic beverages
  • Spa/beauty facilities and services
  • Offsite tours

  • Sailing included
  • Sailboats not included
  • Snorkeling excursions included
  • Onsite entertainment and activities included
  • A la carte dining included
  • Gratuities included
  • Additional gratuities accepted
  • Minibar beverages - restrictions apply
  • All meals included
  • Tennis included
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Motorized water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Offsite tours not included
  • Onsite live performances included
  • Snorkeling included

Property Features

Franklyn D. Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Franklyn D. Resort & Spa - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, an outdoor tennis court, and a waterslide. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. Event space at this property measures 16146 square feet (1500 square meters) and includes conference space. A children's pool, a nightclub, and a spa tub are also featured at the family-friendly Franklyn D. Resort & Spa - All Inclusive. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. Smoking is allowed in designated areas at this 4-star Runaway Bay property.

  • 80 guestrooms or units
  • 2 levels
  • 8 buildings
  • 4 dining venues
  • 2 bars or lounges
  • 16146 sq ft of conference space
  • 1500 sq m of conference space
  • Built in 1990
  • Nightclub
  • Karaoke
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (free)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 4
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (free)
  • Arcade/game room
  • Playground on site
  • Separate dining area
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Franklyn D. Resort & Spa - All Inclusive offers 80 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas and include day beds. Beds feature premium bedding. Accommodations at this 4-star property have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers. This Runaway Bay property provides complimentary wireless Internet access. Televisions come with premium satellite channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

  • In-room kitchen
  • Private balcony
  • Dining room
  • Sitting area
  • Day bed
  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Honeycomb Shore - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

The Pier - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Overproof - This restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

The Sea Cotton Tree Grill - This restaurant specializes in international cuisine and serves brunch, lunch, and dinner. Open daily.

Kidz Buffet - This buffet restaurant specializes in international cuisine. A children's menu is available. Open daily.

Nearby Activities

An outdoor tennis court and complimentary bicycles are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Free bicycles on site
  • Fishing on site
  • Parasailing nearby
  • Hiking/biking trails on site
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Playground on site
  • Rafting nearby
  • Fitness classes on site
  • Sailing on site
  • Boat tours on site
  • Basketball on site
  • Scuba diving on site
  • Personal motorized watercraft on site

Spa Services

The Seagrape Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival.

If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property offers airport shuttle service from Sangster International Airport (MBJ) only.

Franklyn D. Resort & Spa - All Inclusive offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival.

Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 5 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Franklyn D. Resort & Spa - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Guests must provide a copy of their passport in advance
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 3
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Franklyn D. Resort
  • Franklyn D. Resort All Inclusive
  • Franklyn D. Resort All Inclusive Runaway Bay
  • Franklyn D. Runaway Bay
  • Franklyn d Hotel Runaway Bay
  • Franklyn d Resort All Inclusive
  • Franklyn D. All Inclusive Runaway Bay
  • Franklyn D.
  • Franklyn D. All Inclusive
  • Franklyn D. Resort Spa All Inclusive
  • Franklyn D & Inclusive Runaway
  • Franklyn D. Resort Spa All Inclusive
  • Franklyn D. Resort & Spa - All Inclusive Runaway Bay
  • Franklyn D. Resort & Spa - All Inclusive All-inclusive property

You should know

  • Up to 3 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.