Hyatt Ziva Rose Hall - All Inclusive

5.0 star property
5-star beachfront property near Jamaica Beaches

Choose dates to view prices

Photo gallery for Hyatt Ziva Rose Hall - All Inclusive

Private beach, white sand, sun loungers, beach umbrellas
Exterior
View from room
Aerial view
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
Rose Hall, Montego Bay, Saint James
  • Half Moon Golf Course
    ‪13 min walk‬
  • Montego Bay Convention Centre
    ‪14 min walk‬
  • Rose Hall Great House
    ‪3 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪12 min drive‬

Room options

Ocean View King

8.4 out of 10
Very good
(13 reviews)
  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Double

8.6 out of 10
Excellent
(8 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

Ocean Front Double

10.0 out of 10
Exceptional
(1 review)
  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Ocean View Double

9.4 out of 10
Exceptional
(12 reviews)
  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Resort View King

7.2 out of 10
Good
(15 reviews)
  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

One Bedroom Ocean Front Butler Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 1087 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King

9.0 out of 10
Wonderful
(15 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

Club King

8.4 out of 10
Very good
(6 reviews)
  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Ocean View Junior Suite King

  • 657 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Club Double

10.0 out of 10
Exceptional
(2 reviews)
  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Ocean View Butler Junior Suite

  • 1033 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean View Junior Suite Double

  • 657 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Resort View King

7.8 out of 10
Good
(9 reviews)
  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Resort View Double

8.0 out of 10
Very good
(5 reviews)
  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Swim Up Double

  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Ocean Front Junior Suite King

7.4 out of 10
Good
(3 reviews)
  • 657 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Resort View Double

9.4 out of 10
Exceptional
(3 reviews)
  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Ocean Front Junior Suite Double

10.0 out of 10
Exceptional
(1 review)
  • 657 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Swim Up King

9.0 out of 10
Wonderful
(2 reviews)
  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Montego Bay

Beachside getaway.Within a 15-minute walk of the property, you'll find Jamaica Beaches and Three Palms Ocean Course. Also, The Shoppes at Rose Hall is within half a mile (1 km) and Montego Bay Convention Centre is within 2 miles (3 km).

What's nearby

  • Half Moon Golf Course - 13 min walk - 0.7 miles
  • Montego Bay Convention Centre - 14 min walk - 0.8 miles
  • Cinnamon Hill Golf Course - 2 min drive - 1.4 miles
  • White Witch of Rose Hall Golf Course - 3 min drive - 1.4 miles
  • Rose Hall Great House - 3 min drive - 1.4 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 13 min drive

Restaurants

  • ‪Urban Heat by FlavorZ - ‬8 min walk
  • ‪Lobby Bar - ‬5 min drive
  • ‪Choicez - ‬4 min walk
  • ‪The Jerk Hut - ‬6 min drive
  • ‪Waves Restaurant - ‬4 min walk

About this property

Hyatt Ziva Rose Hall - All Inclusive

5-star beachfront property near Jamaica Beaches
Hyatt Ziva Rose Hall - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Hyatt Ziva Rose Hall - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. WiFi is free in public spaces. This Georgian property also offers a complimentary children's club, a hot tub, and a steam room. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Montego Bay property.

  • 387 guestrooms or units
  • 5 levels
  • 4 buildings
  • 7 dining venues
  • 6 bars or lounges
  • 50000 sq ft of conference space
  • 4645 sq m of conference space
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hyatt Ziva Rose Hall - All Inclusive offers 387 accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Zen Spa has 11 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, uncovered valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 6 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Paddleboard
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • iPod dock
  • Pay movies

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Ziva
Hyatt Ziva All Inclusive
Hyatt Ziva Rose Hall
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Ziva Hyatt
Ziva Rose Hall
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Hyatt Ziva Rose Hall - All Inclusive All-inclusive property

Frequently asked questions

How close is Hyatt Ziva Rose Hall - All Inclusive to the airport?

Hyatt Ziva Rose Hall - All Inclusive is 7.9 mi (13-min drive) away from the Sir Donald Sangster Intl. Airport (MBJ) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Ziva Rose Hall - All Inclusive?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Hyatt Ziva Rose Hall - All Inclusive on Jul 19, 2025 start from $489.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Ziva Rose Hall - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hyatt Ziva Rose Hall - All Inclusive.

How close is Hyatt Ziva Rose Hall - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Hyatt Ziva Rose Hall - All Inclusive offer free breakfast?

Hyatt Ziva Rose Hall - All Inclusive does not offer free breakfast.

Is there a casino at Hyatt Ziva Rose Hall - All Inclusive?

No, there is no casino at this property.

What time is check-in at Hyatt Ziva Rose Hall - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hyatt Ziva Rose Hall - All Inclusive?

This property offers free valet parking.

Does Hyatt Ziva Rose Hall - All Inclusive have a pool?

Hyatt Ziva Rose Hall - All Inclusive features 2 outdoor pools.

Does Hyatt Ziva Rose Hall - All Inclusive have a restaurant?

Hyatt Ziva Rose Hall - All Inclusive is home to Choicez, which features international cuisine.

Does Hyatt Ziva Rose Hall - All Inclusive have a spa?

Pamper yourself with a day at Zen Spa, where you can enjoy body treatments, mani/pedis, and beach massages.

How close is Hyatt Ziva Rose Hall - All Inclusive to downtown Montego Bay?

Hyatt Ziva Rose Hall - All Inclusive is 7 mi away from Montego Bay.

Hyatt Ziva Rose Hall - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 636 out of 1013 reviews
Rating 8 - Good. 223 out of 1013 reviews
Rating 6 - Okay. 84 out of 1013 reviews
Rating 4 - Poor. 36 out of 1013 reviews
Rating 2 - Terrible. 34 out of 1013 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Tamara Anne, EWING

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

8/10 Good

Tamara Anne, EWING

Traveled with family
Liked: Cleanliness, staff & service, amenities
The resort was very nice and I can’t say enough about the amazing staff. They catered to everyone’s needs. The only reason I didn’t give it a 5 was that it wasn’t really handicap accessible.
Stayed 2 nights in May 2025

4/10 Poor

AnnMaria

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms are dated, plumbing was poor at best.
Stayed 4 nights in Feb 2025

10/10 Excellent

Brandy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort, staff were very friendly and helpful entire stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Melissa Fisher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would like more vegan options but overall wonderful
Stayed 3 nights in Mar 2025

10/10 Excellent

Edgar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great food, fun for the entire family.
Stayed 4 nights in Mar 2025

8/10 Good

neil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was ok. food was not great. drinks were meh. the pool was great, the beach was great... the buffett as good and consistent. jerk hut was really good . its an all inclusive.. and felt like that
Stayed 5 nights in Mar 2025

8/10 Good

Aditya

Traveled with group
Liked: Cleanliness, room comfort

Comfortable and Relaxing Stay

We stayed at **Hyatt Ziva Montego Bay** from **March 13th - March 17th, 2025**. Overall, it was a good experience. The **food and drinks** were consistently good throughout the resort, with the **Jerk Hut** being a standout option. Our **check-in experience was underwhelming**—both the **front desk and valet service** could be more welcoming and proactive in assisting guests upon arrival. A better introduction to the resort and its amenities would have been helpful. However, on the **third day**, we interacted with **Onique at the front desk**, and she significantly improved our experience. We had two separate reservations, and she made every effort to extend our existing room. When that wasn’t possible, she ensured we got our new room as early as possible to minimize disruption. She also arranged for a **nice ocean-facing room**, which we appreciated. A downside of our stay was the experience with the **Palya representatives**, who were **overly aggressive** in pushing their services. At one point, they were **rude and even raised their voice at my wife**, which was completely unnecessary. Resort management should address this to ensure guests can enjoy a relaxed stay without feeling pressured. We stayed in **Building 2**, where the rooms felt somewhat **dated**, while our friends in **Building 3** had more updated accommodations. If booking, a room in uilding 3 may be a better choice. Despite some areas for improvement, we had a pleasant stay overall.
Stayed 3 nights in Mar 2025

10/10 Excellent

Teresa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic for what we wanted - escape from normality?
Stayed 4 nights in Nov 2024

8/10 Good

mozlifa

Stayed 5 nights in Jan 2025

8/10 Good

Aditya

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Nice and relaxing stay

We stayed at Hyatt Ziva Montego Bay from March 13th - March 17th, 2025. Overall, it was a good experience. The food and drinks were consistently good throughout the resort, with the Jerk Hut being a standout option. Our check-in experience was underwhelming—both the front desk and valet service could be more welcoming and proactive in assisting guests upon arrival. A better introduction to the resort and its amenities would have been helpful. However, on the third day, we interacted with Onique at the front desk, and she significantly improved our experience. We had two separate reservations, and she made every effort to extend our existing room. When that wasn’t possible, she ensured we got our new room as early as possible to minimize disruption. She also arranged for a nice ocean-facing room, which we appreciated. A downside of our stay was the experience with the Palya representatives, who were overly aggressive in pushing their services. At one point, they were rude and even raised their voice at my wife, which was completely unnecessary. Resort management should address this to ensure guests can enjoy a relaxed stay without feeling pressured. We stayed in Building 2, where the rooms felt somewhat dated, while our friends in Building 3 had more updated accommodations. If booking, a room in Building 3 may be a better choice. Despite some areas for improvement, it was an overall pleasant stay
Stayed 1 night in Mar 2025

8/10 Good

Tracey

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Some of the staff were so pleasant and customer service was generally good. Most of the food was very good. Drinks were poured "generously" The room was beautiful and and acceptably clean. (Not great, but not gross). Grounds were well kept and waiters and housekeeping throughout were mostly accomodating, pleasant, and prompt. Our stay included the butler service. If it had not been for Tony Ann, one of the team (of 3) assigned to our room, i would have totally regretted the extra cost. She was amazing, attentive, professional. She went beyond expectations of attention to our needs. That said, i felt like most of the following was because of the other two butlers: (sorry, not naming. Not trying to get anyone fired) Some of the amenities fell short. Daily bar and snacks promised, but overlooked even on request. Closest ice machine was out of order the entire 6 days. Request for supply took a very long time.
Stayed 5 nights in Mar 2025

8/10 Good

Luciano

Stayed 5 nights in Dec 2024

10/10 Excellent

Jaynee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip
Stayed 3 nights in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Nichloas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Luxury price for good experience.
Stayed 5 nights in Mar 2025

10/10 Excellent

jeanette diann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Ronald Rosado

Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond to ensure our stay was wonderful.
Stayed 3 nights in Feb 2025

8/10 Good

Sara, freeport

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 5 nights in Jan 2025

8/10 Good

Marsha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is quite beautiful at this Hotel... Staff was friendly and service was excellent... Food choices were great the best was the French Restaurant delicious!!! We would love to visit again sometime!!
Stayed 4 nights in Feb 2025

6/10 Okay

Maria

Liked: Cleanliness, property conditions & facilities
The food was just not very good and the service not friendly. Most of the people were just not happy to be working there.
Stayed 4 nights in Feb 2025

10/10 Excellent

Laura, Pasadena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Corey

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this resort is wonderful with the nicest staff. They treat you like family.
Stayed 4 nights in Feb 2025