Hyatt Ziva Rose Hall - All Inclusive

5.0 star property
5-star beachfront property near Rose Hall Great House

Choose dates to view prices

Photo gallery for Hyatt Ziva Rose Hall - All Inclusive

Exterior
Fireplace
7 restaurants, breakfast, lunch, dinner served; international cuisine
View from room
Private beach, white sand, sun loungers, beach umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Rose Hall, Montego Bay, Saint James
  • Place, Three Palms Ocean Course
    ‪10 min walk‬
  • Place, Half Moon Golf Course
    ‪13 min walk‬
  • Place, Montego Bay Convention Centre
    ‪14 min walk‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪13 min drive‬

Room options

King

9.0 out of 10
Wonderful
(18 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

Double

8.6 out of 10
Excellent
(8 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

Ocean View King

8.4 out of 10
Very good
(16 reviews)
  • Ocean view
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

Ocean View Double

9.4 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

Ocean Front Double

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

One Bedroom Ocean Front Butler Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 1087 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Resort View King

7.4 out of 10
Good
(16 reviews)
  • Resort view
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

Resort View Double

8.0 out of 10
Very good
(5 reviews)
  • Resort view
  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

Club King

8.4 out of 10
Very good
(6 reviews)
  • Resort view
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

Club Double

9.4 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

Ocean View Junior Suite King

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

Ocean View Junior Suite Double

  • Ocean view
  • 657 sq ft
  • Sleeps 4
  • 2 Double Beds

Ocean View Butler Junior Suite

  • Ocean view
  • 1033 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Resort View King

7.8 out of 10
Good
(9 reviews)
  • Resort view
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Resort View Double

8.8 out of 10
Excellent
(5 reviews)
  • Resort view
  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

Ocean Front Junior Suite King

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

Ocean Front Junior Suite Double

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 657 sq ft
  • Sleeps 4
  • 2 Double Beds

Swim Up King

9.4 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

Swim Up Double

  • Resort view
  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Montego Bay

Beachside getaway.Your stay at this Montego Bay property places you within a 10-minute walk of Three Palms Ocean Course and Half Moon Golf Course. The Shoppes at Rose Hall and Montego Bay Convention Centre are also within 2 miles (3 km).

What's nearby

  • Three Palms Ocean Course - 10 min walk - 0.5 miles
  • The Shoppes at Rose Hall - 12 min walk - 0.7 miles
  • Half Moon Golf Course - 13 min walk - 0.7 miles
  • Montego Bay Convention Centre - 14 min walk - 0.8 miles
  • Rose Hall Great House - 3 min drive - 1.4 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 15 min drive

Restaurants

  • ‪Choicez - ‬11 min walk
  • ‪Urban Heat by FlavorZ - ‬14 min walk
  • ‪Grindz - ‬13 min walk
  • ‪Jamaican Rootz - ‬15 min walk
  • ‪Jerk Shack at the Hyatt Ziva Rose Hall - ‬13 min walk

About this property

Hyatt Ziva Rose Hall - All Inclusive

5-star beachfront property near Rose Hall Great House
Hyatt Ziva Rose Hall - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Hyatt Ziva Rose Hall - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. WiFi is free in public spaces. This Georgian property also offers a complimentary children's club, a hot tub, and a steam room. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Montego Bay property.

  • 387 guestrooms or units
  • 5 levels
  • 4 buildings
  • 7 dining venues
  • 6 bars or lounges
  • 50000 sq ft of conference space
  • 4645 sq m of conference space
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hyatt Ziva Rose Hall - All Inclusive offers 387 accommodations with minibars and safes. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Zen Spa has 11 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, uncovered valet parking on site
  • Limited onsite valet parking
  • Wheelchair-accessible parking available

Food and drink

  • 6 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Paddleboard
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • iPod dock
  • Pay movies

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Ziva
Hyatt Ziva All Inclusive
Hyatt Ziva Rose Hall
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Ziva Hyatt
Ziva Rose Hall
Hyatt Ziva Rose Hall Hotel Montego Bay
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Hyatt Ziva Rose Hall All Inclusive
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Hyatt Ziva Rose Hall All Inclusive Hotel Montego Bay
Hyatt Ziva Rose Hall All Inclusive Hotel
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Montego Bay Hyatt Ziva Rose Hall – All Inclusive Hotel
Hotel Hyatt Ziva Rose Hall – All Inclusive
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Hyatt Ziva Rose Hall All Inclusive
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Hyatt Ziva Rose Hall - All Inclusive Montego Bay
Hyatt Ziva Rose Hall - All Inclusive All-inclusive property

Frequently asked questions

How close is Hyatt Ziva Rose Hall - All Inclusive to the airport?

Hyatt Ziva Rose Hall - All Inclusive is 6.7 mi (15-min drive) away from the Sir Donald Sangster Intl. Airport (MBJ) airport, the closest popular airport to the property.

Does Hyatt Ziva Rose Hall - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hyatt Ziva Rose Hall - All Inclusive.

How close is Hyatt Ziva Rose Hall - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Hyatt Ziva Rose Hall - All Inclusive offer free breakfast?

Hyatt Ziva Rose Hall - All Inclusive does not offer free breakfast.

Is there a casino at Hyatt Ziva Rose Hall - All Inclusive?

No, there is no casino at this property.

What time is check-in at Hyatt Ziva Rose Hall - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hyatt Ziva Rose Hall - All Inclusive?

This property offers free valet parking.

Does Hyatt Ziva Rose Hall - All Inclusive have a pool?

Hyatt Ziva Rose Hall - All Inclusive features 2 outdoor pools.

Does Hyatt Ziva Rose Hall - All Inclusive have a restaurant?

Hyatt Ziva Rose Hall - All Inclusive is home to Choicez, which features international cuisine.

Does Hyatt Ziva Rose Hall - All Inclusive have a spa?

Pamper yourself with a day at Zen Spa, where you can enjoy massages, aromatherapy, and body wraps.

How close is Hyatt Ziva Rose Hall - All Inclusive to downtown Montego Bay?

Hyatt Ziva Rose Hall - All Inclusive is 6.8 mi away from Montego Bay.

Hyatt Ziva Rose Hall - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 622 out of 1000 reviews
Rating 8 - Good. 213 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Idalis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I unfortunately was victim of Hurricane Melissa and spent my vacation as well as many extended days in Hyatt Ziva Rose Hall. Although I was not able to enjoy my vacation to its full potential due to the weather circumstances, I wouldn't have chosen a better hotel to stay at during those difficult times. Words would not be able to describe the gratitude and how appreciative I am for the entire team that took care of us. From the staff, to the manager (Keneve), and the GM Adrian. They were very attentive and gave it their all despite the circumstances. Amazing people, amazing food, amazing entertainment, and a beautiful establishment. Had things been different, I know this would have been the ultimate vacation. I hope that sooner rather than later Jamaica continues to restore and flourish into the beautiful country that it is. #onelove
Stayed 4 nights in Oct 2025

10/10 Excellent

Narek Dereniki

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect…. Just hotel rooms need a renovation…
Stayed 6 nights in Oct 2025

10/10 Excellent

Cenchez

Was stuck here during Hurricane Melissa. Staff remained courteous & helpful while going way beyond what was necessary to give all fhe
Stayed 4 nights in Oct 2025

10/10 Excellent

G

Stayed 3 nights in Oct 2025

10/10 Excellent

Faith

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great resort even in the hurricane the staff was great
Stayed 3 nights in Oct 2025

10/10 Excellent

Devona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent.
Stayed 3 nights in Oct 2025

10/10 Excellent

Alexis

Stayed 3 nights in Oct 2025

8/10 Good

Erica, Houston

Stayed 3 nights in Oct 2025

10/10 Excellent

Felix

Stayed 6 nights in Oct 2025

2/10 Terrible

Rael

Stayed 1 night in Oct 2025

10/10 Excellent

Alroy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and immaculately kept. Staff were friendly and always helpful. Food was plentiful and delicious.
Stayed 5 nights in Jul 2025

8/10 Good

Adaugo Ike

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2025

6/10 Okay

farzin

Liked: Cleanliness
Stayed 3 nights in Oct 2025

6/10 Okay

Kina

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Very kid friendly. There aren’t many ramp entrances into the main lobby area and leaving building rooms. So a little difficult for strollers. The massage and facial are okay. Nothing luxury just regular. The spa on the Zilara side. I didn’t like that I was hounded for a tip from the front door attendant as soon as we arrived from airport transportation. It’s a lot to navigate especially when traveling with a baby. Just need a second before I can even get to my wallet lol. All in all a beautiful resort everything is on site. Just not as luxury, but for a kid friendly resort it’s expected. Oh and the JERK HUT is amazing!
Stayed 4 nights in Oct 2025

10/10 Excellent

Alexandria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. I enjoyed my stay there. Would definitely recommend.
Stayed 3 nights in Oct 2025

4/10 Poor

Yong Yi

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Jewel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They desperately need to do some renovations
Stayed 3 nights in Oct 2025

10/10 Excellent

ShaRhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That place was amazing. I will be back!!!!
Stayed 3 nights in Oct 2025

8/10 Good

Marisia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was great however had ask for be turned on in morning...food wasnt the best quality
Stayed 4 nights in Oct 2025

2/10 Terrible

Tommy

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities
I recently stayed at the Hyatt Ziva and, unfortunately, my experience was quite disappointing. Many of the staff members came across as rude or indifferent, which made the stay uncomfortable/ low key PTSD at times. I constantly found myself unsure whether I’d receive good service or not, which really took away from what should have been a relaxing vacation. The resort itself is smaller than expected, with limited entertainment options compared to other all-inclusive resorts I’ve visited. For the price, I didn’t feel like I got good value — the overall experience simply didn’t match the cost. The food was also just average, lacking the variety and quality I’ve experienced at other resorts in the same category. Overall, I left feeling underwhelmed and disappointed. I expected a higher standard of service, hospitality, and amenities from a Hyatt property.
Stayed 4 nights in Oct 2025

4/10 Poor

Jalissa Mina

Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an excellent time when we vacation at the Hyatt. Our Butlers made everything so easy to relax and very helpful to let us enjoy our stay. We will continue to stay at Hyatt Ziva Rose Hall in Montego Bay Jamaica.
Stayed 5 nights in Oct 2025

10/10 Excellent

Frances Elizabeth

Liked: Cleanliness
Stayed 5 nights in Oct 2025

8/10 Good

Christina

Stayed 2 nights in Oct 2025

8/10 Good

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very niceeeee
Stayed 3 nights in Oct 2025