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Riu Reggae Adults Only - All Inclusive

4-star property
Montego Bay, Montego Bay, 1-855-201-7819
3.8 out of 5
Good!
See all 35 travelocity Reviews

"Our biggest issue was the room outlets in our rooms were all loose can would not maintain the position..We ended up using duck tape to keep charging b ... " More

By a verified traveler on Tue 28 Jun 2022

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Hotel Description

4-star beachfront property with 3 outdoor pools

Beachfront retreat

Your stay at this Montego Bay property places you within a 10-minute walk of Blue Diamond Shopping Centre and Whitter Village. Half Moon Golf Course and Dead End Beach are also within 6 miles (10 km).

All-inclusive

A full-service spa, 4 restaurants, and 3 outdoor pools are all featured at this all-inclusive property. Enjoy a day at the beach snorkeling, or relax with sun loungers. Relax with a drink at one of the 2 poolside bars and enjoy free perks like buffet breakfast and free self parking.

Double Room (U)

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$350* Per night/room Jul 27 - Jul 28

Double Room (B2C-US)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Double Room, Oceanfront (L)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, Oceanfront (E)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room, Courtyard View (U)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Double Room, Partial Ocean View (B2C CAN)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Riu Reggae Adults Only - All Inclusive ratings based on 35 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Riu Reggae Adults Only - All Inclusive

Everyone (9) Couples (9) Family (9)
3 out of 5
Our biggest issue was the room outlets in our rooms were all loose can would not maintain the position..We ended up using duck tape to keep charging block in the outlets.

Posted by on Jun 28, 2022

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2 out of 5
Staff is not hospitable at all. Also on our first night the battery to the lock on the door died, we were locked out of the room for 2 hours! Ruined dinner plans and activities we had reserved for the night. The hotel had no back up plan other than climb over the balcony. There were all NO managers available or as we were told to talk to. Their solution was to give a bottle of champagne… it’s all inclusive.

Posted by , from santa clara on Jun 17, 2022

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5 out of 5
Staff are friendly. Food are delicious. Events to keep you entertained I’m going back

Posted by on May 8, 2022

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3 out of 5
We had an overall good experience. The staff was amazing. Every single last one of them. We had a great day at SPA. We didn’t like that there was no room service or togo boxes to eat in our room as we choose. We was told by staff we couldn’t take out plates up and I didn’t understand. The beach was rocky and the sand was pretty hard. We weren’t allowed to sit at a cabana at sister resort and when we asked to pay they tried charging us $200 per person for a day at the beach which is ridiculous.

Posted by on Apr 12, 2022

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Comment from Hotel Management

Apr 13, 2022 by Hotel Riu Reggae Online Reputation Manager

Dear Katrina, We are glad to read that overall, you had a nice experience. Thank you very much for your kind words about our lovely staff. Needless to say, we take your comments into consideration and they will be passed on to the departments in charge. We are sorry to read this made your stay less than perfect. Sincerely, Hotel Riu Reggae Online Reputation Manager

4 out of 5
Very friendly staff, nice and clean but sea weeds needs to be cleaned from the beach area that wasn’t plaster . Overall we had great time

Posted by on Apr 2, 2022

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4 out of 5

Posted by on Mar 27, 2022

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5 out of 5
The customer services was the best. Staff and Entertainers were very respectful interacting with clients or customers.

Posted by on Feb 1, 2022

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4 out of 5
1st time in Jamaica and I really enjoyed my stay... The staff made you feel safe and they were very friendly

Posted by on Jan 27, 2022

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5 out of 5
Had a great time, staff was excellent & extremely helpful and accommodating. Will go back

Posted by on Jan 16, 2022

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3 out of 5
I didn’t like that there is no room service restaurants close at 10 so make sure you eat enough when you drink. Also the first and second day we were there they ran out of towels so we didn’t even go to the beach or pool we were very annoyed. Hotel lost power for a few mins . The guys on the beach in the boats are annoying they call you over every 5 mins to buy something off them. Our room was freezing the house keeping always left the AC on full blast when we told them not to. The room didn’t come with a remote or a blanket we had to request it and we requested it about a good 5 times until they finally brought it. The 2nd day we were they the bbq ran out of jerk chicken we were annoyed that’s what we went to Jamaica for!!! It’s open from 12-3 and at 2:30 he was out of it.The last thing was our flight got cancelled we had to rebook it and the only flight out was in the afternoon we tried to explain it to the front desk but they don’t care and charged us $20 an hour for each hour we stay at the hotel until our taxi came which was ridiculous and unfair to us they are just all money hungry.

Posted by on Jan 3, 2022

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Comment from Hotel Management

Jan 18, 2022 by Online Reputation Manager

Dear Danielle , Thank you for taking the time to leave us a review. As service is one of our key values and we make every effort to please our guests, we regret to find that we may have missed out on some details and that your stay was not entirely perfect. Please rest assured that we will communicate your feedback to our management team in order to improve our guest’s service as we sincerely hope we have that we will have the opportunity to welcome you back again for a true RIU experience! We wish you all the best, Hotel Riu Reggae Online Reputation Manager

About the Riu Reggae Adults Only - All Inclusive

Location Montego Bay, Montego Bay,

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet meals and snacks included

  • In-room minibar (all beverages included)

Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included in your stay.

Land activities

  • Fitness facilities

Lessons/classes/games
  • Yoga

Entertainment

  • Onsite entertainment and activities

Not included

  • Gratuities

  • Yoga classes/lessons included
  • Minibar (all beverages included)
  • Buffet-style meals included
  • Onsite entertainment and activities included
  • Additional gratuities accepted
  • Gratuities not included
  • All land sports and fitness activities and facilities are included
  • Fitness facilities included
  • All meals included

Property Features

Riu Reggae Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Riu Reggae Adults Only - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a spa tub. There are 4 restaurants on site, along with a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 3 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A steam room, spa services, and a terrace are also featured at the eco-friendly Riu Reggae Adults Only - All Inclusive. Free self parking is available. Smoking is allowed in designated areas at this 4-star Montego Bay property.

  • 1 building
  • 454 guestrooms or units
  • 3 levels
  • 4 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 3 bars or lounges
  • Built in 2016
  • Buffet breakfast (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Riu Reggae Adults Only - All Inclusive offers 454 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Montego Bay property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Private balcony or patio
  • Minibar
  • Television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.

Onsite venue - This buffet restaurant specializes in Asian cuisine.

Onsite venue #2 - steakhouse.

Onsite venue #3 - This restaurant specializes in Italian cuisine.

Nearby Activities

3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Scuba diving on site
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing on site

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include hot stone massages, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

  • Hot stone massage
  • Spa tub in spa
  • Steam room in spa
  • Body treatments
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Riu Reggae Adults Only - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines COVID-19 Health Protocol (Jamaica)
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Minimum guest age is 18

Hotel Names

  • Riu Reggae Adults All Inclusive Montego Bay
  • Riu Reggae Adults All Inclusive
  • Riu Reggae Adults Montego Bay
  • Riu Reggae Adults
  • Riu Reggae Adults Only All Inclusive Opening Nov. 2016
  • Riu Reggae Adults Only – All Inclusive
  • Riu Reggae Adults Only All Inclusive
  • Riu Reggae Adults All Inclusive All-inclusive property
  • Riu Reggae Adults Inclusive i
  • Riu Reggae Inclusive Inclusive
  • Riu Reggae Adults Only - All Inclusive Montego Bay
  • Riu Reggae Adults Only - All Inclusive All-inclusive property

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Travelife
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.