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Riu Palace Jamaica All Inclusive - Adults Only

4-star property
Mahoe Bay - Ironshore P O, Montego Bay, Saint James 1-855-201-7819
4.6 out of 5
Wonderful!
See all 25 travelocity Reviews

"the only issue we had was the pool party. it ended up like a spring break experience. we had to leave the pool " More

By a verified traveler on Wed 01 Jun 2022

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Hotel Description

4-star beachfront property with 3 outdoor pools

Beachfront retreat

Within a 5-minute walk of this Montego Bay property, you'll find Whitter Village and Blue Diamond Shopping Centre. SuperClubs Ironshore Golf and Country Club and Half Moon Bay Equestrian Centre are also within 3 miles (5 km).

All-inclusive

This all-inclusive property features a full-service spa, a nightclub, and 5 restaurants. Enjoy a day at the beach snorkeling, or relax with sun loungers. Enjoy the 3 outdoor pools and perks like free buffet breakfast and free WiFi.

Junior Suite, Jetted Tub, Garden View (U)

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$449* Per night/room Nov 30 - Dec 1

Junior Suite, Jetted Tub, Ocean View (B2C-US)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Suite, Jetted Tub, Ocean View (L)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Jetted Tub, Courtyard View (E)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Jetted Tub, Courtyard View (B2C-US)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Premium Suite, Jetted Tub, Ocean View (B2C-US)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Riu Palace Jamaica All Inclusive - Adults Only ratings based on 25 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Riu Palace Jamaica All Inclusive - Adults Only

Everyone (11) Couples (7) Family (6)
5 out of 5
Enjoyed the stay

Posted by on Oct 28, 2022

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5 out of 5
the only issue we had was the pool party. it ended up like a spring break experience. we had to leave the pool

Posted by on Jun 1, 2022

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4 out of 5
The Hotel was lovely

Posted by , from FONTANA on May 28, 2022

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5 out of 5
Loved the convenience of reasturants and great hospitality service. The staff was great. Property had many activities for free everyday and great party boat option, that was absolutely wonderful. Beautiful property and rooms. Really hard act to follow, IF I go to other resort. Thankful for a great experience and service and treatment, honestly Im not use to getting, anymore. See you soon, as possible.

Posted by , from DURHAM on Apr 23, 2022

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5 out of 5
The staff was amazing, very attentive. The whole atmosphere was relaxing and fun. The only negative I have is the was no privacy between the beds and the tub, I went with my sister and didnt wanr to show her all my goods

Posted by on Apr 22, 2022

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5 out of 5
The pools were spotless and the pool staff was amazing. We took out a hobiecat for a sail and had a great time. The food was very good for an all inclusive and we enjoyed the specialized restaurants.

Posted by , from GREAT BARRINGTON on Mar 31, 2022

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4 out of 5

Posted by on Feb 21, 2022

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4 out of 5
The service was 5 star. The staff was amazing and very welcoming. Food was good. Only complaint was they had trouble getting me my covid test results. I used their lab and they couldn’t get me my results in time. They kept trying to push me out of the property where I had no phone service or email. They didn’t care about my covid test or if I made my flight on time. After almost getting stranded in Jamaica, as good as it was staying there I might recommend staying at a different resort. Getting home safely should be made a priority especially when you spend over $6000 for your stay. I was given the expression at checkout that we got your money now Leave!

Posted by on Jan 2, 2022

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5 out of 5
The staff are amazing. From “Dr. Phil” to “Dr. Fun Fun”, they were all amazing and so attentive. What a wonderful group of people they have!

Posted by on Nov 14, 2021

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5 out of 5
I stayed for five nights, and my experience was great. The staff was friendly and the resort was flawless. The only thing that was lacking was more entertainment. I understand the whole COVID issue, but the resort could have extended the entertainment pass midnight.

Posted by on Nov 5, 2021

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About the Riu Palace Jamaica All Inclusive - Adults Only

Location Mahoe Bay - Ironshore P O, Montego Bay, Saint James

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and beverages at companion properties

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Scuba-diving lessons
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Dancing
  • Water fitness

Entertainment

  • Onsite entertainment and activities
  • Access to onsite nightclubs
  • Onsite live performances

Not included

  • Golf green fees
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

  • Kayaking included
  • Access to onsite nightclubs included
  • Windsurfing included
  • Taxes included
  • 24-hour room service
  • Buffet-style meals included
  • A la carte dining included
  • Fitness facilities included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Golf green fees not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Offsite tours not included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All meals included
  • Minibar (all beverages included)
  • Scuba lessons included
  • In-room liquor dispensers
  • Meals and drinks at companion properties included
  • All onsite activities, and facilities and equipment included
  • Onsite live performances included
  • Snorkeling included

Property Features

Riu Palace Jamaica All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Riu Palace Jamaica All Inclusive - Adults Only offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a spa tub. There are 5 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 4 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. A nightclub, a sauna, and spa services are also featured at the eco-friendly Riu Palace Jamaica All Inclusive - Adults Only. You'll have access to the health club at a partner property. Smoking is allowed in designated areas at this 4-star Montego Bay property.

  • 288 guestrooms or units
  • 4 levels
  • 2 buildings
  • 5 dining venues
  • 2 swim-up bars
  • 4 bars or lounges
  • 178 sq m of conference space
  • Built in 2013
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Room Amenities

Riu Palace Jamaica All Inclusive - Adults Only offers 288 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Separate bedroom
  • Jetted tub
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM. The property hosts a free manager's reception daily.

Montego Bay - This buffet restaurant serves breakfast, lunch, and dinner.

LAcquedotto - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Krystal - This theme restaurant specializes in fusion cuisine and serves dinner only. Open daily.

Seaside - This steakhouse serves dinner only. Open daily.

Zen - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

24-hour room service is available.

Nearby Activities

3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Rafting nearby
  • Golfing nearby
  • Sailing on site
  • Scuba diving on site
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing on site

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Riu Palace Jamaica All Inclusive - Adults Only

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. Minimum Spring Break check-in age is 21 years old. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Individually-wrapped food options are available for breakfast, lunch, and dinner. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica) and Covid-19 Health Protocol (RIU).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines COVID-19 Health Protocol (Jamaica)
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner

Hotel Names

  • Jamaica Palace
  • Jamaica RIU
  • Jamaica RIU Palace
  • Palace Jamaica
  • RIU Jamaica
  • RIU Jamaica All Inclusive
  • RIU Jamaica Palace
  • RIU Palace
  • RIU Palace Jamaica
  • Riu Jamaica Inclusive Adults
  • Riu Palace Jamaica All Inclusive Adults Montego Bay
  • Riu Palace Jamaica All Inclusive Adults
  • Riu Palace Jamaica Adults Montego Bay
  • Riu Palace Jamaica Adults
  • Riu Palace Jamaica All Inclusive Adults Only
  • Riu Jamaica Inclusive Montego
  • Riu Palace Jamaica All Inclusive - Adults Only Montego Bay

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Travelife
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.