4.7 out of 5

"RIU was a great place to stay. I would like to say thanks for an excellent experience. " More

By a verified traveler on Mon 30 Apr 2018

Enter dates to see availability

Hotel Description

Adults-only beachfront resort with 3 outdoor pools

Beachfront retreat

Within a 10-minute walk of the resort, you'll find Blue Diamond Shopping Centre and Whitter Village. Also, SuperClubs Ironshore Golf and Country Club is within 2 miles (3 km) and Three Palms Ocean Course is within 6 miles (10 km).

All-inclusive

This all-inclusive resort features a full-service spa, a nightclub, and 5 restaurants. Enjoy a day at the beach snorkeling, or relax with sun loungers. Enjoy the 3 outdoor pools and free perks like buffet breakfast and free self parking.

Jetted tubs, free WiFi

Boasting jetted bathtubs, the 289 guestrooms also offer free WiFi and free minibar items. Other amenities include balconies, living rooms, and flat-screen TVs with satellite channels.

Junior Suite, Jetted Tub, Ocean View (B2C)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Premium Suite, Jetted Tub, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, Jetted Tub, Courtyard View (B2C)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Premium Suite, Jetted Tub, Ocean View (B2C)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite, Jetted Tub, Garden View (B2C)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite, Jetted Tub, Oceanfront (B2C)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Riu Palace Jamaica All Inclusive - Adults Only ratings based on 15 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
4 out of 5
Resort is nice. Excellent staff that is committed to ensuring your optimal vacation. Overall look and rooms can be more modern. It’s definitely not the best looking resort I’ve visited. Food was amazing especially for a buffet. Drinks: hardly any premium liquor available and seem very watered down. Pros: food, staff Cons: room, drinks

Posted by , from NY on Sep 19, 2018

Was this review helpful to you?
5 out of 5
RIU was a great place to stay. I would like to say thanks for an excellent experience.

Posted by on Apr 30, 2018

Was this review helpful to you?
5 out of 5

Beautiful high end resort.

Pros: Higher end resort with many activities. Plus the Jamaican staff are the sweetest!
Cons: Not one thing!
Location: Snorkeling and scuba in Montego Bay, including a trip to Jimmy Buffet’s Margaritaville. The Luminous Lagoon tour, and a shopping tour are close.
This place offers so many activities day and night, plus you can bounce between this and the two sister resorts. Delicious food and incredible staff always right there to serve you. I highly recommend it, and we plan to go back again. Best all-inclusive we have stayed at.

Posted by , from Chicago on Feb 12, 2018

Was this review helpful to you?
5 out of 5

Nice hotel, unimpressive beach

The hotel was nice, the staff was great but the room looked like a watered down version of the pics and the beach was SMALL and looked like a man-made beach. The water is the clear water that you’d expect at a resort in Jamaica. It wasn’t anything that I couldn’t find in the states. For the all-inclusive buffet the food was good but I would’ve been disappointed if we had to pay for it. There was a specialty restaurant called Krystal that I guess specialized in seafood and everything that we tried was AMAZING! We only ate there on our last night and I wish we had eaten there every night. Overall we had a great time and it was worth the money.

Posted by , from Virginia on Feb 2, 2018

Was this review helpful to you?
4 out of 5

Great all inclusive hotel

I stayed at a Riu hotel before and had a great experience, this time was no different. The staff here was amazing and the food was good, my boyfriend and I really enjoyed the nightly entertainment.

Posted by , from Los Angeles, CA on Nov 22, 2017

Was this review helpful to you?
5 out of 5

Nice beach front hotel

The food was delicious with a large selection. The staff was very courteous and attentive

Posted by on May 24, 2017

Was this review helpful to you?
5 out of 5

A VERY AMAZING BIRTHDAY

MY BOYFRIEND AND I CAME FROM NY AND I HAD WENT FOR MY BIRTHDAY AND THIS HOTEL AND STAFF WAS SO AMAZING EVERYTHING IS CLEAN AND MODERN WHICH I LOVE.. THE STAFF WAS SUPER NICE AND HELPFUL THROUGH OUT THE HOTEL... THE DRINKS WERE DELICIOUS THE ONLY THING I WOULD RECOMMEND IS YES PEOPLE ARE COMING FROM ALL OVER THE WORLD BUT I WOULD HAVE LOVED IF THE HOTEL OFFERED MORE WEST INDIAN FOOD BECAUSE THIS IS JAMAICA THE ONLY THING I SEEN WAS JERK CHICKEN IN THE AFTERNOON WHICH WAS SO GOOD AND SALTFISH AND DUMPLING FOR BREAKFAST WHICH WAS GOOD AS WELL I WOULD HIGHLY RECOMMEND BUILDING A WEST INDIAN RESTAURANT ON THE RESORT IT WOULD DEFINITELY BE ALWAYS BE BOOKED BUT OVERALL THIS WOULD BE MY FAVORITE RESORT TO STAY AT IN JAMAICA

Posted by , from Brooklyn,Ny on Mar 23, 2017

Was this review helpful to you?
4 out of 5

Bad customer support between hotel and Travelocity

Trying to communicate between Travelocity and the hotel was a total nightmare. My issues never got resolved to my satisfaction.

Posted by , from Massachusetts on Feb 21, 2017

Was this review helpful to you?
5 out of 5

Excellent Resort

Pros: everything!!!
The resort is beautiful (right on the beach), the staff was friendly, and the service was impeccable. I would highly recommend it. Really had a good time there.

Posted by , from Baltimore on Nov 22, 2016

Was this review helpful to you?
5 out of 5

The staff makes this hotel great

Pros: Food was top notch, they even had lobster tails at the buffet on Wednesday.
Everything from beginning to end was first class. When we arrived we were taken care of immediately, there was never a line at the front desk. The activity staff headed by JoJo reached out to us immediately showed us around, told us about the activities that were taking place during the week ie: karaoke, disco night, reggae night, pool aerobics and games. When you leave you feel like you have made friends for life.

Posted by on Dec 14, 2015

Was this review helpful to you?

About the Riu Palace Jamaica All Inclusive - Adults Only

Location Mahoe Bay - Ironshore P O, Montego Bay, Saint James

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and beverages at companion properties

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Scuba-diving lessons
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Dancing
  • Water fitness

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included

  • Golf green fees
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

Property Features

Riu Palace Jamaica All Inclusive - Adults Only is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Riu Palace Jamaica All Inclusive - Adults Only offers its guests a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a health club. There are 5 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 4 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. A nightclub, a spa tub, and a sauna are also featured at the eco-friendly Riu Palace Jamaica All Inclusive - Adults Only. You'll have access to the health club at a partner property. Self parking is free. Smoking is allowed in designated areas at this 4-star Montego Bay resort.

  • 289 guestrooms or units
  • 4 levels
  • 2 buildings
  • 5 dining venues
  • 2 swim-up bars
  • 4 bars or lounges
  • 178 sq m of conference space
  • Built in 2013
  • Breakfast available (free)
  • Nightclub
  • Bar by the pool
  • Manager's reception (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Montego Bay (MBJ-Sir Donald Sangster Intl.) (5.4 km / 3.4 mi)
  • Parking: Free self parking

Room Amenities

Riu Palace Jamaica All Inclusive - Adults Only offers 289 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate living rooms. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Living room
  • Jetted tub
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 7 AM to 10:30 AM. The resort hosts a free manager's reception daily.

Montego Bay - This restaurant serves breakfast, lunch, and dinner. Open daily.

LAcquedotto - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Krystal - This theme restaurant specializes in fusion cuisine and serves dinner only. Open daily.

Seaside - This steakhouse serves dinner only. Open daily.

Zen - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a spa tub and sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Rafting nearby
  • Golfing nearby
  • Sailing on site
  • Scuba diving on site
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing on site

Spa Services

  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets and service animals are not allowed at Riu Palace Jamaica All Inclusive - Adults Only

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No pets or service animals allowed
  • Caters to adults only

Hotel Names

  • Jamaica Palace
  • Jamaica RIU
  • Jamaica RIU Palace
  • Palace Jamaica
  • RIU Jamaica
  • RIU Jamaica All Inclusive
  • RIU Jamaica Palace
  • RIU Palace
  • RIU Palace Jamaica
  • RIU Palace Jamaica All Inclusive
  • Riu Palace Jamaica All Inclusive Adults Montego Bay
  • Riu Palace Jamaica All Inclusive Adults
  • Riu Palace Jamaica Adults Montego Bay
  • Riu Palace Jamaica Adults
  • Riu Palace Jamaica All Inclusive Adults Only

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.