4.8 out of 5

"This place offers so many activities day and night, plus you can bounce between this and the two sister resorts. Delicious food and incredible staff a ... " More

By a verified traveler on Mon 12 Feb 2018

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Hotel Description

An all-inclusive stay in Montego Bay awaits you at Riu Palace Jamaica All Inclusive - Adults Only. Within just a 10-minute stroll, you'll find Blue Diamond Shopping Centre and Whitter Village. Highlights at this beachfront resort include 5 restaurants, 2 outdoor swimming pools, and a full-service spa.

You can enjoy flat-screen TVs with satellite channels, and all 238 rooms feature free WiFi, balconies, and separate bathtubs and showers. Minibars provide refreshments, and 24-hour room service makes dining in an option. Nice touches to enhance your stay include jetted tubs, bathrobes, and slippers. Coffee/tea makers, free bottled water, and ceiling fans are also available.

A relaxing day at Renova Spa can include deep-tissue massages, detox wraps, and body wraps along with aromatherapy and reflexology. The buffet restaurant, Montego Bay, is open for breakfast, brunch, lunch, and dinner. With 3 bars/lounges and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sun loungers, and enjoy the onsite nightclub and outdoor tennis court. Other amenities include free WiFi in public areas, a free manager's reception, and a spa tub. Free buffet breakfast is available. There's also the convenience of free self parking.

With a stay at this 4-star Montego Bay resort, you'll be 18.5 km (11.5 mi) from Rocklands Bird Sanctuary.

Junior Suite, Jetted Tub, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite, Jetted Tub, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite, Jetted Tub, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite, Jetted Tub, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite, Jetted Tub, Garden View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite, Jetted Tub, Garden View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Riu Palace Jamaica All Inclusive - Adults Only ratings based on 13 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

Beautiful high end resort.

Pros: Higher end resort with many activities. Plus the Jamaican staff are the sweetest!
Cons: Not one thing!
Location: Snorkeling and scuba in Montego Bay, including a trip to Jimmy Buffet’s Margaritaville. The Luminous Lagoon tour, and a shopping tour are close.
This place offers so many activities day and night, plus you can bounce between this and the two sister resorts. Delicious food and incredible staff always right there to serve you. I highly recommend it, and we plan to go back again. Best all-inclusive we have stayed at.

Posted by , from Chicago on Feb 12, 2018

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5 out of 5

Nice hotel, unimpressive beach

The hotel was nice, the staff was great but the room looked like a watered down version of the pics and the beach was SMALL and looked like a man-made beach. The water is the clear water that you’d expect at a resort in Jamaica. It wasn’t anything that I couldn’t find in the states. For the all-inclusive buffet the food was good but I would’ve been disappointed if we had to pay for it. There was a specialty restaurant called Krystal that I guess specialized in seafood and everything that we tried was AMAZING! We only ate there on our last night and I wish we had eaten there every night. Overall we had a great time and it was worth the money.

Posted by , from Virginia on Feb 2, 2018

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4 out of 5

Great all inclusive hotel

I stayed at a Riu hotel before and had a great experience, this time was no different. The staff here was amazing and the food was good, my boyfriend and I really enjoyed the nightly entertainment.

Posted by , from Los Angeles, CA on Nov 22, 2017

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5 out of 5

Nice beach front hotel

The food was delicious with a large selection. The staff was very courteous and attentive

Posted by on May 24, 2017

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5 out of 5

A VERY AMAZING BIRTHDAY

MY BOYFRIEND AND I CAME FROM NY AND I HAD WENT FOR MY BIRTHDAY AND THIS HOTEL AND STAFF WAS SO AMAZING EVERYTHING IS CLEAN AND MODERN WHICH I LOVE.. THE STAFF WAS SUPER NICE AND HELPFUL THROUGH OUT THE HOTEL... THE DRINKS WERE DELICIOUS THE ONLY THING I WOULD RECOMMEND IS YES PEOPLE ARE COMING FROM ALL OVER THE WORLD BUT I WOULD HAVE LOVED IF THE HOTEL OFFERED MORE WEST INDIAN FOOD BECAUSE THIS IS JAMAICA THE ONLY THING I SEEN WAS JERK CHICKEN IN THE AFTERNOON WHICH WAS SO GOOD AND SALTFISH AND DUMPLING FOR BREAKFAST WHICH WAS GOOD AS WELL I WOULD HIGHLY RECOMMEND BUILDING A WEST INDIAN RESTAURANT ON THE RESORT IT WOULD DEFINITELY BE ALWAYS BE BOOKED BUT OVERALL THIS WOULD BE MY FAVORITE RESORT TO STAY AT IN JAMAICA

Posted by , from Brooklyn,Ny on Mar 23, 2017

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4 out of 5

Bad customer support between hotel and Travelocity

Trying to communicate between Travelocity and the hotel was a total nightmare. My issues never got resolved to my satisfaction.

Posted by , from Massachusetts on Feb 21, 2017

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5 out of 5

Excellent Resort

Pros: everything!!!
The resort is beautiful (right on the beach), the staff was friendly, and the service was impeccable. I would highly recommend it. Really had a good time there.

Posted by , from Baltimore on Nov 22, 2016

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5 out of 5

The staff makes this hotel great

Pros: Food was top notch, they even had lobster tails at the buffet on Wednesday.
Everything from beginning to end was first class. When we arrived we were taken care of immediately, there was never a line at the front desk. The activity staff headed by JoJo reached out to us immediately showed us around, told us about the activities that were taking place during the week ie: karaoke, disco night, reggae night, pool aerobics and games. When you leave you feel like you have made friends for life.

Posted by on Dec 14, 2015

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5 out of 5

Private Adults Only

Pros: Adults only but the family hotel is just next door. Security is strict letting people on the property. Away from the city but not far from airport.
Cons: The rooms just need minor upkeep.
Location: I advise finding a tour company, go during the week. I had a private driver for $180 one day and another for $65 with only two others.
This a European based franchise so the rooms are spacious. I had a garden view 2nd floor (called first floor) room with a garden view. This means you have a view of the side of the property and my side was facing a construction site next door (moving earth only) and the ocean. The men were moving dirt all day but I was never disturbed by the noise when I was in the room. The balcony is a nice size and there is a partition wall so you don't see your neighbors. There is a jet tub that was wonderful but it sits in between the sink and the bed so there is no privacy. the shower and bathroom both have doors. The shower is spacious and tiled and the water pressure is wonderful. The staff was amazing. They were always pleasant at the desk, the bar, and the restaurant. Everyone was sincere and positive. I loved the bartenders also because they entertained me on this solo trip. The rooms have cable with English (American), Spanish, and I think German programs to include world news. Tipping is not required but the right thing to do. I spent 3 nights at the hotel and I'm ready to go back. People who go to Jamaica have to be prepared to see a lot of poor living conditions but Jamaicans will most definitely make you welcomed. Hopefully people don't come to just get a tan and seclude themselves in a resort but come to learn and interact with the community. They will educate you.

Posted by , from San Antonio, Texas on Jul 31, 2015

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5 out of 5

My Anniversary!!!!

My husband and I loved this resort. The staff was greeeeeat!!! We loved our room with Jacuzzi outside on the balcony overlooking the beach. I highly recommend it for couples.

Posted by , from TRB on Jun 23, 2015

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About the Riu Palace Jamaica All Inclusive - Adults Only

Location Mahoe Bay - Ironshore P O, Montego Bay, Saint James

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Sailing
  • Scuba-diving lessons
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Dancing
  • Water fitness

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Bottled wine
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

Property Features

Riu Palace Jamaica All Inclusive - Adults Only is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Riu Palace Jamaica All Inclusive - Adults Only offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a spa tub. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a swim-up bar. Free breakfast is served, and guests can also enjoy a free manager's reception. Public spaces have free WiFi. A nightclub, a sauna, and tour/ticket assistance are also featured at the eco-friendly Riu Palace Jamaica All Inclusive - Adults Only. Self parking is free.

  • 238 guestrooms or units
  • 4 levels
  • 7 buildings
  • 5 dining venues
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Beach lounge chairs
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Montego Bay (MBJ-Sir Donald Sangster Intl.) (5.4 km / 3.4 mi)
  • Parking: Free self parking

Room Amenities

Riu Palace Jamaica All Inclusive - Adults Only offers 238 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Jetted tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast. The resort hosts a free manager's reception daily.

Montego Bay - This buffet restaurant serves breakfast, brunch, lunch, and dinner.

LAcquedotto - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

Krystal - This restaurant specializes in fusion cuisine and serves dinner only. Reservations are required.

Grill and Steakhouse - This steakhouse serves dinner only. Reservations are required.

Onsite venue #5 - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a spa tub and sauna. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Rafting nearby
  • Golfing nearby
  • Boat tours nearby
  • Sailing on site
  • Scuba diving on site
  • Volleyball on site
  • Kayaking on site
  • Windsurfing on site

Spa Services

  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets and service animals are not allowed at Riu Palace Jamaica All Inclusive - Adults Only

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No pets or service animals allowed
  • Caters to adults only

Hotel Names

  • Jamaica Palace
  • Jamaica RIU
  • Jamaica RIU Palace
  • Palace Jamaica
  • RIU Jamaica
  • RIU Jamaica All Inclusive
  • RIU Jamaica Palace
  • RIU Palace
  • RIU Palace Jamaica
  • RIU Palace Jamaica All Inclusive
  • Riu Palace Jamaica All Inclusive Adults Montego Bay
  • Riu Palace Jamaica All Inclusive Adults
  • Riu Palace Jamaica Adults Montego Bay
  • Riu Palace Jamaica Adults
  • Riu Palace Jamaica All Inclusive Adults Only

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.