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Hilton Garden Inn London Heathrow Terminal 2 and 3

3.5-star property
Heathrow T2, Hounslow, England 1-855-201-7819

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4.6 out of 5
Exceptional!
See all 27 Travelocity Reviews

"Clean and comfortable " More

By a verified traveler on Tue 06 Apr 2021

Points Of Interest

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Hotel Description

3.5-star hotel near Stockley Park, connected to the airport

Close to airport

A stay at this Hillingdon hotel places you within 3 miles (5 km) of Stockley Park and 6 miles (10 km) of Brunel University. Twickenham Stadium and Windsor Castle are within 9 miles (15 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 5 conference rooms, as well as the 24-hour business center and free WiFi in public areas. A snack bar/deli, express check-out, and a computer station are also on offer.

Free Internet, LCD TVs

The 369 soundproofed guestrooms offer free WiFi and free wired Internet, as well as room service. LCD TVs, refrigerators, and hair dryers are also available.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$135* Per night/room Jul 17 - Jul 18

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed with Sofa bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Twin Beds (High Floor)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, 1 King Bed (Runway View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Garden Inn London Heathrow Terminal 2 and 3 ratings based on 27 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn London Heathrow Terminal 2 and 3

Everyone (17) Couples (1) Family (7)
5 out of 5
Clean and comfortable

Posted by on Apr 6, 2021

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Comment from Hotel Management

Apr 7, 2021 by Front Desk

Dear Sir/Madam, Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. Kind regards

3 out of 5
the restaurant really need a relook and the menu too the food quality is just horrible the price is luckily the rest was great thank s

Posted by , from miami on Oct 14, 2020

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Comment from Hotel Management

Oct 17, 2020 by Maria

Thank you for your Feedback which will be passed on to the management. Kind regards,

5 out of 5
It was very clean and comfortable. It was obvious that they take their guests health seriously. Breakfast was lovely and very tasty served by a lovely young lady by the name of Edyt.

Posted by on Sep 22, 2020

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Comment from Hotel Management

Oct 10, 2020 by Maria

Dear Sir/Madam, Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. Kind regards

5 out of 5
I do not like a long walk from the Terminal...15-20 minutes from; terminal 3. The Hotel should have a golf car to pick up they guest, because no Taxi willing to take you to short distance.

Posted by on Feb 28, 2020

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Comment from Hotel Management

Mar 1, 2020 by Front desk

Dear Sir/Madam, Thank you very much for taking the time to review our hotel. We are really sorry that you did not find our location to your conveniences. We'll be passing your comments onto the management to further improvements. Thank you for your feedback and we hope to welcome you back in the near future. Kind regards, Front desk

4 out of 5

Posted by on Feb 27, 2020

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Comment from Hotel Management

Feb 27, 2020 by Front desk

Dear Sir/Madam, Thank you very much for taking the time to review our hotel. We are happy you found our location convenient for your travels and hope to welcome you back in the near future. Kind regards,

5 out of 5
Great location for both T2 and T 3 . I will stay again

Posted by , from Seattle on Feb 12, 2020

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Comment from Hotel Management

Feb 20, 2020 by Harriet

Thank you for your feedback, we hope to see you soon.

5 out of 5

Posted by on Feb 4, 2020

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Comment from Hotel Management

Feb 20, 2020 by Harriet

Thank you for your feedback.

5 out of 5
Close to the airport; professional and helpful front desk staff.

Posted by on Dec 29, 2019

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Comment from Hotel Management

Jan 4, 2020 by Front desk

Dear Sir/Madam, Thank you very much for taking the time to review our hotel. We are happy you found our location convenient for your travels and hope to welcome you back in the near future. Kind regards,

4 out of 5
Could not be more convenient to Heathrow T2/3 which is the point of staying for an early morning flight. 9th floor room was perfect except for the fact that the arrival temperature inside was too hot at 24C and very difficult to cool down with fixed shut windows. Otherwise a very nice room which appeared sparkling new and clean. We tried to have dinner on the bottom floor restaurant but even though we were seated, after 20 minutes with no wait staff approaching, we left and purchased sandwiches and crisps in the lobby self serve. The restaurant was overwhelmed with multiple tables dirty and insufficient wait staff for a 9pm dinner on a Friday night. Poor management planning. Check in and out was quick, friendly, and efficient.

Posted by on Dec 29, 2019

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Comment from Hotel Management

Jan 4, 2020 by Front desk

Dear Katherine, Thank you for your feedback in regards your stay. I am very sorry that you have experience this inconvenience. I will make sure the Food & Beverage Manager is aware of your feedback. I do hope we have the pleasure to welcoming you back to the hotel in the near future to make it right for you. Kind Regards,

5 out of 5
The location was a little off the path considering I arrived in Terminal 5 but all other aspects were exemplary...

Posted by on Nov 2, 2019

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Comment from Hotel Management

Nov 3, 2019 by Front desk

Thank you for staying with us, we really appreciate your feedback! Kind regards

About the Hilton Garden Inn London Heathrow Terminal 2 and 3

Location Heathrow T2, Hounslow, England TW62GA

Renovations + Closures

The following facilities or services will be unavailable from May 20 2021 to June 30 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Daily housekeeping

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. There are 5 meeting rooms available. A fitness center, multilingual staff, and laundry facilities are also featured at the business-friendly Hilton Garden Inn London Heathrow Terminal 2 and 3. This 3.5-star Hounslow hotel is smoke free.

  • 369 guestrooms or units
  • 14 levels
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Heathrow Airport (LHR) (0.9 km / 0.5 mi)
  • Train station: Heathrow Central Station (1.7 km / 1 mi)
  • Metro station: Heathrow Terminal 1-3 Underground Station (0.1 km / 0.1 mi)

Room Amenities

Hilton Garden Inn London Heathrow Terminal 2 and 3 offers 369 air-conditioned accommodations with laptop-compatible safes and safes. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Premium channels
  • Refrigerator
  • Electric kettle
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.

The Apron Restaurant - Onsite restaurant.

The Apron Bar - Onsite bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property does not follow regional sanitization guidelines
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: GBP 19.95 for adults and GBP 12.00 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn London Heathrow Terminal 2 Hotel Hounslow
  • Hilton Garden Inn London Heathrow Terminal 2 Hounslow
  • Hotel Hilton Garden Inn London Heathrow Terminal 2 Hounslow
  • Hounslow Hilton Garden Inn London Heathrow Terminal 2 Hotel
  • Hilton Garden Inn London Heathrow Terminal 2 Hotel
  • Hotel Hilton Garden Inn London Heathrow Terminal 2
  • Hilton Garden Inn London Heathrow Terminal 2
  • Hilton Garden Inn London Heathrow Terminal 2 and 3 Hotel
  • Hilton Garden Inn London Heathrow Terminal 2 and 3 Hounslow

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.