DoubleTree by Hilton Hotel London ExCel

4.0 star property
4-star hotel near ExCeL Exhibition Centre

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel London ExCel

Front of property
In-room safe, desk, laptop workspace, blackout drapes
Daily buffet breakfast (GBP 19.5 per person)
Suite, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout drapes
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Excel, 2 Festoon Way, Royal Victoria Dock, Newham, London, England, E16 1RH
  • Place, ExCeL Exhibition Centre
    ‪3 min walk‬
  • Place, Thames Barrier Park
    ‪9 min walk‬
  • Place, Royal Victoria Bridge
    ‪13 min walk‬
  • Airport, London (LCY-London City)
    ‪12 min walk‬

Room options

Room, 1 Queen Bed

8.6 out of 10
Excellent
(47 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed (Water View)

9.4 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(19 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Twin Room (Guest)

9.2 out of 10
Wonderful
(12 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room, Accessible

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • Water view
  • Sleeps 2
  • 2 Twin Beds

Twin Room, Accessible

8.0 out of 10
Very good
(1 review)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, City View

  • 334 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed (Water View)

  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Water View)

8.8 out of 10
Excellent
(3 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, City View

  • 334 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Balcony

  • 334 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Queen Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

Queen Room with Sofa Bed

  • Sleeps 3

Twin Room

  • Sleeps 2

Accessible Queen Room

  • Sleeps 2

Accessible Twin Room

  • Sleeps 2

Deluxe Twin Room with View

  • Sleeps 2

Deluxe Queen Room with Water View

  • Sleeps 2

Deluxe King Room with Water View

  • Sleeps 2

Accessible Deluxe Twin Room with Water View

  • Sleeps 2

Deluxe Queen Room with Water View and Balcony

  • Sleeps 2

One Bedroom King Suite with City View

  • Sleeps 2

One Bedroom Queen Suite with City View

  • Sleeps 2

One Bedroom Queen Suite with City View and Balcony

  • Sleeps 2

Deluxe One Bedroom Suite with Water View

  • Sleeps 2

Queen or Twin Room

  • Sleeps 2

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About the neighborhood

London

Docklands stay.A stay at this Docklands hotel places you within half a mile (1 km) of ExCeL Exhibition Centre and 3 miles (5 km) of O2 Arena. London Stadium and Westfield Stratford City are also within 6 miles (10 km).

What's nearby

  • ExCeL Exhibition Centre - 3 min walk - 0.2 miles
  • Thames Barrier Park - 9 min walk - 0.5 miles
  • Royal Victoria Bridge - 13 min walk - 0.7 miles
  • University of East London, Docklands Campus - 3 min drive - 1.0 mile
  • Thames River - 4 min drive - 1.7 miles

Getting around

  • Prince Regent Station - 5 min walk
  • West Ham Station - 7 min drive
  • London City Airport (LCY) - 7 min drive

Restaurants

  • ‪Subway - ‬10 min walk
  • ‪Costa Coffee - ‬13 min walk
  • ‪The Salt Port - Restaurant & Delicatessen - ‬1 min walk
  • ‪Water Front Quayside Cafe & Bar - ‬17 min walk
  • ‪Chicken Hut - ‬10 min walk

About this property

DoubleTree by Hilton Hotel London ExCel

4-star hotel near ExCeL Exhibition Centre
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 2 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 882 square feet (82 square meters) and includes conference space. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Hotel London ExCel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star London hotel.

  • 287 guestrooms or units
  • 9 levels
  • 882 sq ft of conference space
  • 82 sq m of conference space
  • Built in 2003
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel London ExCel offers 287 air-conditioned accommodations with laptop-compatible safes and safes. Televisions come with pay movies. Bathrooms include complimentary toiletries and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 15 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • Pay movies
  • TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for GBP 50 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 77 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 19.5 per person
  • Self parking fee: GBP 15 per night
  • Pet fee: GBP 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ramada Hotel London Docklands
Ramada London Docklands
DoubleTree Hilton Hotel London ExCel
DoubleTree Hilton London ExCel
DoubleTree by Hilton Hotel London ExCel Hotel
DoubleTree Hilton Hotel ExCel
DoubleTree by Hilton Hotel London ExCel London
DoubleTree by Hilton Hotel London ExCel Hotel London

Frequently asked questions

How close is DoubleTree by Hilton Hotel London ExCel to the airport?

DoubleTree by Hilton Hotel London ExCel is 1.6 mi (7-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton Hotel London ExCel?

As of Nov 19, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel London ExCel on Nov 30, 2025 start from $107.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Hotel London ExCel have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton Hotel London ExCel.

Does DoubleTree by Hilton Hotel London ExCel offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton Hotel London ExCel, but buffet breakfast is offered for a fee of GBP 19.5 per person. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7 AM to 11 AM.

Is there a casino at DoubleTree by Hilton Hotel London ExCel?

No, there is no casino at this hotel.

What time is check-in at DoubleTree by Hilton Hotel London ExCel?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at DoubleTree by Hilton Hotel London ExCel?

Free parking is not available at this hotel. Self parking is available for GBP 15 per night.

Does DoubleTree by Hilton Hotel London ExCel have a pool?

DoubleTree by Hilton Hotel London ExCel does not have a pool.

Does DoubleTree by Hilton Hotel London ExCel have a restaurant?

Yes, there is a restaurant on site.

Does DoubleTree by Hilton Hotel London ExCel have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton Hotel London ExCel to downtown London?

DoubleTree by Hilton Hotel London ExCel is 7.2 mi away from London.

Reviews

DoubleTree by Hilton Hotel London ExCel Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 515 out of 1006 reviews
Rating 8 - Good. 277 out of 1006 reviews
Rating 6 - Okay. 124 out of 1006 reviews
Rating 4 - Poor. 45 out of 1006 reviews
Rating 2 - Terrible. 45 out of 1006 reviews

Reviews

8/10 Good

Michaela

Stayed 1 night in Aug 2025

8/10 Good

Ronnie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay but, nervous about all the vehicles getting broken into, damaged or Stolen.
Stayed 5 nights in Aug 2025

10/10 Excellent

Steven

Stayed 2 nights in Aug 2025

8/10 Good

leah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Came here with my children as was doing the squid game experience and the hotel itself is faultless and lovely! Staff are super friendly and really are truly amazing the only downfall is location which was my fault as I never did more research. It’s a perfect place to stay if you’re using London city airport or using the excel centre just not if you want to sight see in central London as the transport is a bit of a pain
Stayed 2 nights in Aug 2025

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

My stay was amazing we enjoyed our 2 days break away and many thanks to Nayem for changing our room for a river view that was kind and thoughtful of him I will be returning sometime soon. Double tree by Hilton Excel is the place to be.only one thing I wish there was a sauna or swimming pool but never mind.
Stayed 2 nights in Aug 2025

8/10 Good

Denise

Stayed 3 nights in Aug 2025

10/10 Excellent

Yvonne

Traveled with family and small children
Liked: Cleanliness, staff & service
Great hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Cathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean room Very friendly and helpful staff
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Stayed 1 night in Aug 2025

10/10 Excellent

Kan-Thai

Stayed 2 nights in Aug 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Dean at reception was the best host

Dean from reception was so lovely & welcoming from the moment we arrived. It was a shame the bed was very uncomfortable in the room & the tv options were limited as much of the channels didn't work.
Stayed 1 night in Aug 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel, good location for the excel.
Stayed 1 night in Jun 2025

10/10 Excellent

Douglas Jack, Edmonton

People working at the hotel were all great, will be back for another 2 weeks in 2026,,,,,thank the staff they have earned the hotel rating
Stayed 13 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Maitha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was one of the best hotels I stayed at, it really safe with great breakfast and an amazing view also excellent customer service.
Stayed 4 nights in Aug 2025

8/10 Good

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay

The hotel, welcome and room were very good. Will stay again
Stayed 3 nights in Aug 2025

2/10 Terrible

Fiza

Liked: Staff & service
I am getting alergy on my skin and hair by using toilet products i need refund please
Stayed 1 night in Aug 2025

10/10 Excellent

Abby

Stayed 1 night in Jul 2025

8/10 Good

Zhara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025