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Aloft London Excel

4.0 star property
4-star hotel near O2 Arena, connected to the convention center

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Photo gallery for Aloft London Excel

Exterior
Creator video
Cocktail bar
Meeting facility
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly

Explore the area

View in a map
1 Eastern Gateway, Royal Victoria Dock, London, England, E16 1FR
  • Place, ExCeL Exhibition Centre
    ‪2 min walk‬
  • Place, Royal Victoria Bridge
    ‪12 min walk‬
  • Place, IFS Cloud Royal Docks Station
    ‪19 min walk‬
  • Airport, London (LCY-London City)
    ‪14 min walk‬

Room options

View all photos for aloft, Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 1 King Bed

9.0 out of 10
Wonderful
(88 reviews)
  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Twin Beds

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 2 Twin Beds

9.0 out of 10
Wonderful
(17 reviews)
  • 333 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Urban, Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Urban, Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room | Flat-screen TV

Executive Suite, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | In-room safe, individually furnished, desk, laptop workspace

Family Room, 2 Double Beds

9.4 out of 10
Exceptional
(13 reviews)
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

London

Docklands stay.A stay at this Docklands hotel places you within 3 miles (5 km) of O2 Arena and 6 miles (10 km) of London Stadium. Tower Bridge is within 6 miles (10 km) and The Shard is within 9 miles (15 km).

What's nearby

  • ExCeL Exhibition Centre - 2 min walk - 0.1 miles
  • Thames Barrier Park - 10 min walk - 0.6 miles
  • Royal Victoria Bridge - 12 min walk - 0.7 miles
  • IFS Cloud Royal Docks Station - 19 min walk - 1.0 mile
  • Thames River - 5 min drive - 1.6 miles

Getting around

  • Prince Regent Station - 3 min walk
  • West Ham Station - 6 min drive
  • London City Airport (LCY) - 9 min drive

Restaurants

  • ‪Subway - ‬6 min walk
  • ‪Costa Coffee - ‬9 min walk
  • ‪Sandwich & Co. - ‬9 min walk
  • ‪The Salt Port - Restaurant & Delicatessen - ‬9 min walk
  • ‪Chicken Hut - ‬18 min walk

About this property

Aloft London Excel

4-star hotel near O2 Arena, connected to the convention center
Aloft London Excel offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

You'll find a business center on site. A terrace, multilingual staff, and a garden are also featured at the business-friendly Aloft London Excel. Parking is available for a fee.

This 4-star London hotel is smoke free.

  • 252 guestrooms or units
  • 8 levels
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Aloft London Excel offers 252 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

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Exterior
Crowne Plaza London - Docklands by IHG
  • Pool
  • Spa
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4.4 out of 5, Excellent, 1,002 reviews
$97 nightly
The price is $116
Jan 4 - Jan 5, 2026
Total with taxes and fees
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Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 20 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 17.50 for adults and GBP 8.75 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (43 inch wide door)
  • Grab bar near toilet (26 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.00 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 17.50 for adults and GBP 8.75 for children
  • Self parking fee: GBP 20 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, and mobile payments. This property uses eco-friendly cleaning products.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Aloft ExCeL
Aloft ExCeL Hotel
Aloft ExCeL Hotel London
Aloft ExCeL London
Aloft London
Aloft London ExCeL
ExCeL Aloft London
ExCeL London Aloft
London Aloft
London ExCeL Aloft
Aloft London Excel England
Aloft London Excel Hotel London
Aloft London Excel Hotel
Aloft London Excel England

Frequently asked questions

How close is Aloft London Excel to the airport?

Aloft London Excel is 1.8 mi (9-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does Aloft London Excel have an airport shuttle?

Airport shuttle services are not available at Aloft London Excel.

Does Aloft London Excel offer free breakfast?

Free breakfast isn’t provided at Aloft London Excel, but buffet breakfast is offered for a fee of GBP 17.50 for adults and GBP 8.75 for children. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Aloft London Excel?

No, there is no casino at this hotel.

What time is check-in at Aloft London Excel?

Check-in begins at 3:00 PM.

Is there free parking at Aloft London Excel?

Free parking is not available at this hotel. Self parking is available for GBP 20 per day.

Does Aloft London Excel have a pool?

Aloft London Excel features an indoor pool. Guests can enjoy pool access from 6:00 AM to 11:00 PM.

Does Aloft London Excel have a restaurant?

Aloft London Excel is home to Docksider Restaurant, which features international cuisine.

Does Aloft London Excel have a spa?

There are no spa services available at this hotel.

How close is Aloft London Excel to downtown London?

Aloft London Excel is 7 mi away from London.

Aloft London Excel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1003 reviews
Rating 8 - Good. 247 out of 1003 reviews
Rating 6 - Okay. 78 out of 1003 reviews
Rating 4 - Poor. 29 out of 1003 reviews
Rating 2 - Terrible. 42 out of 1003 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Trevor, Cheltenham

Stayed 1 night in Sep 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

We chose this hotel for its proximity to the Excel Centre. Very stylish hotel, looks very new, and spotlessly clean, everything functioning well, Big comfortable bed. Fridge in room is nice touch. Staff very friendly and helpful and responsive. Hot buffet Breakfast was good, but limited fruit selection and breads on offer. I didn’t like having to pay a £25 deposit at check in, even though our room was paid in full in advance, refund taking up to 4 days.
Stayed 1 night in Sep 2025

10/10 Excellent

Josh

Stayed 1 night in Sep 2025

10/10 Excellent

Judy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful place close to seeing the planes take off at the airport, enjoyed exploring the area
Stayed 2 nights in Aug 2025

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

We thoroughly enjoyed our stay at Aloft. Will stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Alexander

Stayed 1 night in Sep 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Khandker

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not spacious but clean. The staff were helpful.
Stayed 5 nights in Aug 2025

10/10 Excellent

Lily

Stayed 1 night in May 2025

10/10 Excellent

Beni

Stayed 3 nights in Aug 2025

8/10 Good

Adetutu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and spacious
Stayed 4 nights in Aug 2025

8/10 Good

Huda

Stayed 1 night in Sep 2025

10/10 Excellent

Erin

Pool and sauna were great and front desk staff were very friendly and professional
Stayed 1 night in Aug 2025

2/10 Terrible

Rhonnita

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Property had noisy guests but I’ll put that to summer holidays, the sauna was out of service too.
Stayed 2 nights in Aug 2025

10/10 Excellent

Agnes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place to stay clean comfortable

The staff were incredibly welcoming, professional and very helpful. Hats off the front desk staff dealing with lots of inquiries and the manager on duty in the afternoon 30/08/25 forgot his name was so patient and sorted all our requests promptly and professionally as it was my son’s birthday and nothing was too much for him. The rooms were very clean and breakfast so good with plenty of options and staff so helpful and cheerful. The location is excellent by the Excel and lots of things to do and it’s near the motorway. It offers plenty areas to sit and relax outside of the rooms with a convenient cafe on site where u can buy snacks which is good. It is very quiet no noisy and we slept really well. In the passage areas it well lit and some beautiful soft and relaxing music playing at the background during the day. We highly recommend and will certainly be back.
Stayed 1 night in Aug 2025

10/10 Excellent

Jiao

Stayed 1 night in Aug 2025

8/10 Good

Shanal

Liked: Cleanliness, staff & service, amenities
It is a very nice hotel but, they need to balance there late checkouts as I got there at 15:45 and my checkin wasn’t until 16:30 which is almost a hour in the lobby waiting. The restaurant menu was limited and even when I express that menu is limited they weren’t willing to have any flexibility as they said even though it’s dead on 10pm and that there last call I can’t have any thing from the main menu…the reception staff were great and facilities very clean and presented well
Stayed 1 night in Aug 2025

10/10 Excellent

Govind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Georgie

Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Stayed 2 nights in Aug 2025

6/10 Okay

Rachel

Traveled with family
Liked: Cleanliness, property conditions & facilities
No coffee in room and only enough glasses /mugs for half the people.
Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful. Good customer service at the reception
Stayed 3 nights in Aug 2025

10/10 Excellent

Damian

Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 1 night in Aug 2025