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Aloft London Excel

4.0 star property
4-star hotel near O2 Arena, connected to the convention center

Choose dates to view prices

Photo gallery for Aloft London Excel

Exterior
Creator video - submitted by Katespans
Fitness facility
Breakfast, lunch, dinner served; international cuisine
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1 Eastern Gateway, Royal Victoria Dock, London, England, E16 1FR
  • Place, ExCeL Exhibition Centre
    ‪2 min walk‬
  • Place, Thames Barrier Park
    ‪10 min walk‬
  • Place, Royal Victoria Bridge
    ‪12 min walk‬
  • Airport, London (LCY-London City)
    ‪14 min walk‬

Room options

View all photos for aloft, Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 1 King Bed

9.0 out of 10
Wonderful
(89 reviews)
  • 333 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Twin Beds

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 2 Twin Beds

9.0 out of 10
Wonderful
(17 reviews)
  • 333 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Urban, Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Urban, Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 333 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room | Flat-screen TV

Executive Suite, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | In-room safe, individually furnished, desk, laptop workspace

Family Room, 2 Double Beds

9.2 out of 10
Wonderful
(16 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

London

Docklands stay.A stay at this Docklands hotel places you within 3 miles (5 km) of O2 Arena and 6 miles (10 km) of London Stadium. Tower Bridge is within 6 miles (10 km) and The Shard is within 9 miles (15 km).

What's nearby

  • ExCeL Exhibition Centre - 2 min walk - 0.1 miles
  • Thames Barrier Park - 10 min walk - 0.6 miles
  • Royal Victoria Bridge - 12 min walk - 0.7 miles
  • IFS Cloud Royal Docks Station - 19 min walk - 1.0 mile
  • Thames River - 5 min drive - 1.6 miles

Getting around

  • Prince Regent Station - 3 min walk
  • West Ham Station - 6 min drive
  • London City Airport (LCY) - 9 min drive

Restaurants

  • ‪Subway - ‬6 min walk
  • ‪Costa Coffee - ‬9 min walk
  • ‪Sandwich & Co. - ‬9 min walk
  • ‪Chicken Hut - ‬18 min walk
  • ‪Starbucks - ‬12 min walk

About this property

Aloft London Excel

4-star hotel near O2 Arena, connected to the convention center
Aloft London Excel offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

You'll find a business center on site. A terrace, multilingual staff, and a garden are also featured at the business-friendly Aloft London Excel. Parking is available for a fee.

This 4-star London hotel is smoke free.

  • 252 guestrooms or units
  • 8 levels
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Aloft London Excel offers 252 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

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The price is $130
Feb 22 - Feb 23
Total with taxes and fees
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Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 17.50 for adults and GBP 8.75 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (43 inch wide door)
  • Grab bar near toilet (26 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.00 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 17.50 for adults and GBP 8.75 for children
  • Self parking fee: GBP 20 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, and mobile payments. This property uses eco-friendly cleaning products.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Aloft ExCeL
Aloft ExCeL Hotel
Aloft ExCeL Hotel London
Aloft ExCeL London
Aloft London
Aloft London ExCeL
ExCeL Aloft London
ExCeL London Aloft
London Aloft
London ExCeL Aloft
Aloft London Excel England
Aloft London Excel Hotel London
Aloft London Excel Hotel
Aloft London Excel England

Frequently asked questions

How close is Aloft London Excel to the airport?

Aloft London Excel is 1.8 mi (9-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does Aloft London Excel have an airport shuttle?

Airport shuttle services are not available at Aloft London Excel.

Does Aloft London Excel offer free breakfast?

Free breakfast isn’t provided at Aloft London Excel, but buffet breakfast is offered for a fee of GBP 17.50 for adults and GBP 8.75 for children. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Aloft London Excel?

No, there is no casino at this hotel.

What time is check-in at Aloft London Excel?

Check-in begins at 3:00 PM.

Is there free parking at Aloft London Excel?

Free parking is not available at this hotel. Self parking is available for GBP 20 per day.

Does Aloft London Excel have a pool?

Aloft London Excel features an indoor pool. Guests can enjoy pool access from 6:00 AM to 11:00 PM.

Does Aloft London Excel have a restaurant?

Aloft London Excel is home to Docksider Restaurant, which features international cuisine.

Does Aloft London Excel have a spa?

There are no spa services available at this hotel.

How close is Aloft London Excel to downtown London?

Aloft London Excel is 7 mi away from London.

Aloft London Excel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 612 out of 1007 reviews
Rating 8 - Good. 244 out of 1007 reviews
Rating 6 - Okay. 78 out of 1007 reviews
Rating 4 - Poor. 29 out of 1007 reviews
Rating 2 - Terrible. 44 out of 1007 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jean-Pierre

Stayed 1 night in Oct 2025

10/10 Excellent

Ramy Akin

Stayed 2 nights in Oct 2025

2/10 Terrible

Reena

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Cold rooms heating was not working birthday package not in room correctly
Stayed 2 nights in Nov 2025

10/10 Excellent

Jakir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Oct 2025

6/10 Okay

Ali Goldsworthy

Stayed 2 nights in Oct 2025

10/10 Excellent

James

Stayed 2 nights in Oct 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean room, wonderful staff durimg breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Allan

Liked: Cleanliness, amenities, property conditions & facilities
Luxurious bed, room was totally soundproof and had the best nights sleep
Stayed 1 night in Oct 2025

8/10 Good

Grace

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, the staff were so kind and accomodating - very hard working people. We had a room with 2 double beds which was very comfortable. The sliding door to the toilet and shower was quite stiff so needs a bit of force if you're weak like me! The pool was quite small but was nice to have it there. The sauna and steam room is only on at evenings during the week but you can request it to be turned on, however it seemed to just remain at 40°. The steam room was also quite smelly so didn't spend too long in there. Breakfast was great and had a nice selection, staff were amazing in there. The surrounding area was quite confusing and was not well sign posted so just something to bear in mind. Overall it was a really great stay and would come back again👍
Stayed 1 night in Oct 2025

10/10 Excellent

Basharat

Liked: Cleanliness, property conditions & facilities
Room was very nice, staff were very accommodating and the breakfast was very nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Hollie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really nice stay, I loved the room and the bed. Super clean facilities. Black out blinds for a great sleep. Cool layout in the room. And access to the pool and gym
Stayed 1 night in Oct 2025

10/10 Excellent

Kieran

Stayed 1 night in Oct 2025

2/10 Terrible

Tracy

Disliked: Cleanliness, staff & service
The shower room had bugs. The pillows were old and flat. The mattress moved around on the bed frame as if it didn’t fit correctly.
Stayed 1 night in Oct 2025

10/10 Excellent

Vivian

Stayed 2 nights in Oct 2025

10/10 Excellent

Martyn

Stayed 2 nights in Oct 2025

6/10 Okay

Kimberley

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The Aloft hotel is very convenient for the Excel centre but it’s a quite average hotel and I was expecting better given that we paid over £600 for a two night stay. The food isn’t great so we ordered via Uber eats both nights. In our room the shampoo dispenser was broken, the air conditioning was broken so the room was very warm and the tv was broken and kept turning itself off every couple of minutes. Breakfast was very average. It was just a little disappointing but it was good for the venue we were going to.
Stayed 2 nights in Oct 2025

8/10 Good

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Food price is a bit ridiculous, but consistent with exhibition centres.
Stayed 2 nights in Oct 2025

8/10 Good

Hermione

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leisure facilities pictures on website are misleading
Stayed 2 nights in Oct 2025

10/10 Excellent

Danielle

Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure to stay at Aloft; such a relaxing spot with friendly staff, clean and spacious rooms with a fridge. The beautiful pool area with steam and sauna a great facility. One of my favourite hotels
Stayed 2 nights in Oct 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jake

Stayed 1 night in Oct 2025

10/10 Excellent

Nicola

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel at really good value when there’s no event on, was a little disappointed to see the ‘lucky wheel’ being spun for guests checking in as I waited to check out as I’d seen it but not been offered a go - it’s a nice quirky touch. Pool is lovely area is clean and calm.
Stayed 1 night in Oct 2025

2/10 Terrible

Darran

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Felt like it was a bad day on the day we chose to go, we were told on arrival they had no double rooms left as they were at capacity even though a double was booked for my fiancée and I and were given a family room instead and offered free parking (a mere £20) we were informed the room was bigger which was the only difference only to accept and see that they had given us 2 very small double beds which were set on opposite sides of the room. Upon checkout there was literally a queue of complaints waiting to speak to the duty manager. Very unorganised and unprofessional for the standards of “The Marriott”
Stayed 1 night in Oct 2025