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 Jacksonville •1 Room
 Jacksonville • 1 Room
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SureStay Hotel by Best Western Jacksonville South

2-star property
5018 University Boulevard West,, Jacksonville, FL 1-855-201-7819

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2.7 out of 5
See all 3 Travelocity Reviews

Points Of Interest

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Hotel Description

Motel near Memorial Hospital Jacksonville in Jacksonville

Close to airport

Your stay at this Southside motel places you within 6 miles (10 km) of Museum of Science and History and Jacksonville Landing. Jacksonville Museum of Modern Art is within 6 miles (10 km) and Cummer Museum of Art and Gardens is within 9 miles (15 km).

Free perks

This motel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. A safe deposit box is provided and the front desk is staffed around-the-clock.

Soaking tubs, comfy beds

Boasting deep soaking bathtubs, the 84 guestrooms also offer WiFi and pillowtop beds. Other amenities include refrigerators, microwaves, and LED TVs with digital channels.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$72* Per night/room Jan 28 - Jan 29

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

SureStay Hotel by Best Western Jacksonville South ratings based on 3 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for SureStay Hotel by Best Western Jacksonville South

Everyone (2) Couples (1) Family (1)
4 out of 5
The hotel was clean the staff was courteous and the breakfast was fresh. Staff was accommodating pleasant and helpful. I would recommend this hotel!

Posted by on Dec 30, 2019

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Comment from Hotel Management

Dec 30, 2019 by Surestay

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2 out of 5
The property was undergoing renovations and while the updates were good, they shouldn’t have given me a room which was not completely finished. The bathroom was still undergoing updates. The bathroom sink was a slow drain and backed up. Took staff over an hour to fix it after reporting it. The final thing the room had roaches. That is just unacceptable.

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 25, 2019 by General Manager

Thank you for staying with us. We appreciate your honest feedback, which we value as an opportunity to improve. We sincerely apologize for the inconveniences you have listed. Our team has taken your comments under careful consideration. If our visitors are not satisfied with their experience, neither are we. We would greatly appreciate the chance to deliver the superior experience that you deserve. Thanks again.

2 out of 5
I woke up in the middle of the night to find two roaches climbing the wall. needless to say I could not sleep after that.

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 13, 2019 by General Manager

We want all of our guests to get a great night's sleep, so we're distressed to read that we fell short of being able to do this for you. Our facilities undergo extensive routine maintenance for unwanted guests, and we'll be informing our pest control specialist of your feedback to ensure any issue is quickly resolved. Should your travels bring you back to Jacksonville, we'd be grateful for another opportunity to provide you with the stay that you expected and deserve.

About the SureStay Hotel by Best Western Jacksonville South

Location 5018 University Boulevard West,, Jacksonville, FL 32216

Property Features

WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly SureStay Hotel by Best Western Jacksonville South also features a vending machine, laundry facilities, and complimentary use of a nearby fitness facility. Free self parking is available. Smoking is allowed in designated areas at this Jacksonville motel.

  • 84 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Jacksonville, FL (JAX-Jacksonville Intl.) (32.3 km / 20.1 mi)
  • Parking: Free self parking

Room Amenities

SureStay Hotel by Best Western Jacksonville South offers 84 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature pillowtop mattresses. 40-inch LED televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Jacksonville motel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Deep soaking tub
  • LED television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No elevators
  • Debit cards
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Super 8 Jacksonville South
  • Super 8 Lodge Jacksonville South
  • Super 8 Jacksonville South Hotel Jacksonville
  • Super 8 Wyndham Jacksonville South Lodge
  • Super 8 Wyndham Jacksonville South
  • Super 8 Wyndham Jacksonville South Lodge
  • Super 8 Wyndham Jacksonville South
  • Lodge Super 8 by Wyndham Jacksonville South Jacksonville
  • Lodge Super 8 by Wyndham Jacksonville South
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  • Super 8 Wyndham Lodge
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  • Super 8 Wyndham Jacksonville South Motel
  • Super 8 Wyndham Jacksonville South
  • Motel Super 8 by Wyndham Jacksonville South Jacksonville
  • Jacksonville Super 8 by Wyndham Jacksonville South Motel
  • Motel Super 8 by Wyndham Jacksonville South
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  • Surestay By Best Jacksonville
  • SureStay Hotel by Best Western Jacksonville South Motel
  • SureStay Hotel by Best Western Jacksonville South Jacksonville

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.