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4.3 out of 5

"Room was very nice and clean. Lots of room. Front desk attendant was awesome! Very friendly and nice. Will stay here again as it was a good loca ... " More

By a verified traveler on Fri 24 Jun 2022

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Hotel Description

3-star hotel near St. Johns Town Center

Southside stay

Your stay at this Southside hotel places you within 3 miles (5 km) of St. Johns Town Center and Hands on Children's Museum. Also, Saint Vincent's Medical Center Southside is within 3 miles (5 km) and Memorial Hospital Jacksonville is within 6 miles (10 km).

Free perks

This hotel features an outdoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$144* Per night/room Jul 5 - Jul 6

Suite, 1 King Bed, Non Smoking (pure)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking (pure)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

SpringHill Suites by Marriott Jacksonville ratings based on 18 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for SpringHill Suites by Marriott Jacksonville

Everyone (8) Family (7)
5 out of 5
Room was very nice and clean. Lots of room. Front desk attendant was awesome! Very friendly and nice. Will stay here again as it was a good location, quiet, clean and great staff

Posted by , from West Melbourne on Jun 24, 2022

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Comment from Hotel Management

Jun 26, 2022 by Erving C.

Thanks so much for your review! We're so glad you enjoyed your stay with us, and we always appreciate comments regarding our staff. We'll see you again on your next stay in Jacksonville!

5 out of 5
The hotel was very clean. Staff friendly, respectful and helpful.

Posted by on Jun 18, 2022

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Comment from Hotel Management

Jun 19, 2022 by Erving C.

Kristin, Thank you so much for your review!

5 out of 5

Posted by on Nov 28, 2021

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4 out of 5
Good experience clean and convenient places to eat near by

Posted by on Mar 9, 2021

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Comment from Hotel Management

Aug 1, 2021 by Joey

Many restaurants have started allowing outdoor eating again and open later like before, so we hope you can come and stay with us again.

5 out of 5

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jul 8, 2020 by A Preslar

Thank you for taking the time to rate us!!

3 out of 5
The AC / Heating Unit didn’t work properly. It wouldn’t turn off. My husband had get out of bed at 3am and find the plug to unplug it. Also the toilet water ran all night long. The staff was very friendly and understanding.

Posted by on Dec 27, 2019

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Comment from Hotel Management

Dec 21, 2020 by Andy P

Thank you for taking the time to review your stay. I am terribly sorry that this was your experience and we've made many updates to our property that I think you'll love.

5 out of 5

Posted by on Aug 20, 2019

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4 out of 5

Posted by on Jun 29, 2019

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4 out of 5
I liked how friendly the employees were and the location of the hotel. Also liked the included breakfast.

Posted by on May 5, 2019

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5 out of 5
We spent the weekend here and really enjoyed our stay despite the lousy weather. I got two king suites since and both rooms were awesome. Since we met up with family it was nice to have a couch to chill and visit with them. Staff was very friendly and very helpful. It is very close to tons of stores and restaurants. Great location.

Posted by , from Tampa, FL on Apr 21, 2019

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About the SpringHill Suites by Marriott Jacksonville

Location 4385 Southside Blvd, Jacksonville, FL 32216

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

SpringHill Suites by Marriott Jacksonville offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. You'll find a 24-hour business center on site. Barbecue grills, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly SpringHill Suites by Marriott Jacksonville. Free self parking is available. This 3-star Jacksonville hotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 5 levels
  • Built in 2000
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

SpringHill Suites by Marriott Jacksonville offers 102 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

SpringHill Suites by Marriott Jacksonville has a restaurant on site.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive smart lock details.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are not cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • SpringHill Suites Jacksonville Deerwood
  • SpringHill Suites Marriott Deerwood
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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.