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4.4 out of 5

"Everyone was wonderful. The staff was so great and the breakfast was amazing. " More

By a verified traveler on Sun 18 Jun 2023

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Hotel Description

3-star hotel near St. Johns Town Center

Southside stay

Your stay at this Southside hotel places you within 3 miles (5 km) of St. Johns Town Center and Saint Vincent's Medical Center Southside. Also, Expressway Mall is within 3 miles (5 km) and Regency Square Mall is within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Suite, Multiple Beds, Accessible, Non Smoking (Mobility & Hearing w/ Tub)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$124* Per night/room Sep 25 - Sep 26

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility & Hearing w/ Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking (Pure Wellness)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking (Pure Wellness)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

SpringHill Suites by Marriott Jacksonville ratings based on 25 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for SpringHill Suites by Marriott Jacksonville

Everyone (14) Couples (1) Family (9)
5 out of 5
Rooms are clean

Posted by on Jul 28, 2023

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Comment from Hotel Management

Aug 21, 2023 by Erving C.

Angela,We appreciate your feedback, and hope to see you again soon!

4 out of 5

Posted by on Jul 10, 2023

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Comment from Hotel Management

Aug 21, 2023 by Erving C.

Martha,Thank you so much for your rating.

5 out of 5

Posted by on Jul 6, 2023

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Comment from Hotel Management

Aug 21, 2023 by Erving C.

Melissa,Thank you for rating us!

5 out of 5
Everyone was wonderful. The staff was so great and the breakfast was amazing.

Posted by on Jun 18, 2023

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Comment from Hotel Management

Jun 18, 2023 by Erving C.

Michelle,Your kind comments regarding our staff are very much appreciated, and we hope to welcome you back again soon!

5 out of 5
Easy to get to from Airport with plenty of dining options available.

Posted by on May 26, 2023

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Comment from Hotel Management

Jun 16, 2023 by Keith Jones

Hi Mark, thank you for the 5/5 ! We appreciate your business; please come back and visit us here at Springhill Suites

5 out of 5

Posted by on May 12, 2023

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Comment from Hotel Management

Jun 12, 2023 by Erving C.

Cindy,Thank you for the perfect rating! Hope to see you again next time.

1 out of 5

Posted by on Mar 26, 2023

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Comment from Hotel Management

Mar 28, 2023 by Erving C.

Philip,I'm very sorry to see you did not rate us higher. Please reach out to directly regarding this as we would like your feedback so we can make things right. Thank you.

5 out of 5

Posted by on Feb 21, 2023

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Comment from Hotel Management

Apr 3, 2023 by Erving C.

Carolyn,Thank you for the perfect rating!

5 out of 5

Posted by , from GAINESVILLE on Jan 22, 2023

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4 out of 5
Property was decent, nice room size. I didn’t like the small closet. Apparently it was due to my room being by the pool because the room next to mine had a bigger closet and room. Great location, plenty restaurants and shopping in the area.

Posted by on Dec 21, 2022

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Comment from Hotel Management

Dec 29, 2022 by Erving C.

Darlene,Thank you for staying with us! We're glad you enjoyed your stay with us, but I do apologize that the closet was not large enough to your liking. We hope you choose us again for your next stay in Jacksonville!

About the SpringHill Suites by Marriott Jacksonville

Location 4385 Southside Blvd, Jacksonville, FL 32216

Property Features

SpringHill Suites by Marriott Jacksonville offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served daily. Barbecue grills, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly SpringHill Suites by Marriott Jacksonville. Free self parking is available. This 3-star Jacksonville hotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 2000
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

SpringHill Suites by Marriott Jacksonville offers 102 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

  • Sitting area
  • Pillowtop beds
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 10:00 AM.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive smart lock details.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • SpringHill Suites Jacksonville Deerwood
  • SpringHill Suites Marriott Deerwood
  • SpringHill Suites Marriott Deerwood Hotel
  • SpringHill Suites Marriott Deerwood Hotel Jacksonville
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  • Hotel SpringHill Suites by Marriott Jacksonville Deerwood
  • SpringHill Suites by Marriott Jacksonville Deerwood Jacksonville
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  • SpringHill Suites by Marriott Jacksonville Deerwood
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  • SpringHill Suites by Marriott Jacksonville Hotel Jacksonville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.