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Hilton Garden Inn Jacksonville JTB/Deerwood Park

3.0 star property
Family-friendly 3-star hotel near Hands on Children's Museum

Choose dates to view prices

Photo gallery for Hilton Garden Inn Jacksonville JTB/Deerwood Park

Meeting facility
Outdoor pool
Terrace/patio
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Hot Tub
  • Breakfast available
  • Pool
  • Housekeeping

Explore the area

View in a map
9745 Gate Pkwy N, Jacksonville, FL, 32246
  • Place, Cinemark Tinseltown Jacksonville
    ‪5 min walk‬
  • Place, St. Johns Town Center
    ‪3 min drive‬
  • Place, Mayo Clinic Florida
    ‪11 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed

9.2 out of 10
Wonderful
(65 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds

9.6 out of 10
Exceptional
(17 reviews)
  • 267 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.8 out of 10
Exceptional
(10 reviews)
  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | 1 bedroom, premium bedding, down comforters, pillowtop beds

Presidential Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 342 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Hearing)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • 309 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Allergy Friendly (Pure Wellness)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Allergy Friendly (Pure Wellness)

8.0 out of 10
Very good
(1 review)
  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Allergy Friendly (Pure, Hearing)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Accessible, Allergy Friendly (Pure, Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Allergy Friendly (Pure Wellness)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Allergy Friendly (Pure Wellness)

10.0 out of 10
Exceptional
(2 reviews)
  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Pure, Mobility & Hearing)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible, Bathtub (Pure, Mobility & Hearing)

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Drinks & Snacks)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds (Drinks & Snacks)

  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Drinks & Snacks)

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Deluxe King Room

  • Sleeps 2

2 Double Beds

  • Sleeps 4

Two Double Beds-Pure Wellness

  • Sleeps 4

King Room

  • Sleeps 2

King Room - Hearing Accessible

  • Sleeps 2

King Room With Bathtub-Mobility/Hearing Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

Premium Guest Room With 1 King Bed And In-Room Drinks-Snacks

  • Sleeps 2

Room with Two Double Beds - Hearing Accessible

  • Sleeps 4

One-Bedroom King Suite

  • Sleeps 2

2 Double Premium With In-Room Drink

  • Sleeps 4

Pure Wellness King Room

  • Sleeps 2

Mobility/Hearing Accessible Pure Wellness King Room with Tub

  • Sleeps 2

Hearing Accessible Pure Wellness Two Double Room

  • Sleeps 4

Mobility/Hearing Accessible Two Double Room with Roll in Shower

  • Sleeps 4

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About the neighborhood

Jacksonville

Southside stay.Your stay at this Southside hotel places you within 3 miles (5 km) of Saint Vincent's Medical Center Southside and St. Johns Town Center. Also, Hands on Children's Museum is within 3 miles (5 km) and University of North Florida is within 6 miles (10 km).

What's nearby

  • Cinemark Tinseltown Jacksonville - 5 min walk - 0.3 miles
  • St. Johns Town Center - 3 min drive - 2.9 miles
  • University of North Florida - 5 min drive - 4.0 miles
  • Mayo Clinic Florida - 11 min drive - 9.6 miles
  • Jacksonville Naval Air Station - 25 min drive - 21.7 miles

Getting around

  • Jacksonville Station - 21 min drive
  • Jacksonville International Airport (JAX) - 27 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Phở Today - ‬7 min walk
  • ‪Miller's Ale House - ‬8 min walk

About this property

Hilton Garden Inn Jacksonville JTB/Deerwood Park

Family-friendly 3-star hotel near Hands on Children's Museum
Hilton Garden Inn Jacksonville JTB/Deerwood Park offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a snack bar/deli on site. Business amenities include a 24-hour business center and 4 meeting rooms.

Public spaces have WiFi and wired Internet for a fee. Event space at this hotel measures 2002 square feet (186 square meters) and includes conference space. The family-friendly Hilton Garden Inn Jacksonville JTB/Deerwood Park also features multilingual staff, coffee/tea in a common area, and a fireplace in the lobby. Self parking is free.

  • 1 building
  • 119 guestrooms or units
  • 5 levels
  • 2002 sq ft of conference space
  • 186 sq m of conference space
  • Built in 1999
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • Television in lobby
  • Elevator
Hilton Garden Inn Jacksonville JTB/Deerwood Park offers 119 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Jacksonville hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Similar properties

Exterior
Hotel Indigo Jacksonville-Deerwood Park by IHG
  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, 1,000 reviews
$110 nightly
The price is $125
Dec 21 - Dec 22
Total with taxes and fees
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Property amenities

Family friendly

  • High chair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 4.95 per day); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 per person
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch LCD TV with premium cable channels

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 150 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12.95 per person
  • Fee for wireless internet in public areas: USD 4.95 per day (rates may vary)
  • Fee for wired internet in public areas: USD 4.95 per day (rates may vary)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Up to 3 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Jacksonville JTB/Deerwood Park
Hilton Garden Inn JTB/Deerwood
Hilton Garden Inn JTB/Deerwood Hotel Jacksonville Park
Hilton Garden Inn Jacksonville JTB/Deerwood Park Hotel
Hilton Garden Inn JTB/Deerwood Park Hotel
Hilton Garden Inn JTB/Deerwood Park
Hilton Garden Inn Jacksonville JTB/Deerwood Park Hotel
Hilton Garden Inn Jacksonville JTB/Deerwood Park Jacksonville

Frequently asked questions

How close is Hilton Garden Inn Jacksonville JTB/Deerwood Park to the airport?

Hilton Garden Inn Jacksonville JTB/Deerwood Park is 8.1 mi (12-min drive) away from the Jacksonville, FL (CRG-Jacksonville Executive at Craig) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Garden Inn Jacksonville JTB/Deerwood Park?

As of Nov 20, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Jacksonville JTB/Deerwood Park on Dec 21, 2025 start from $107.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Garden Inn Jacksonville JTB/Deerwood Park have an airport shuttle?

Airport shuttle services are not available at Hilton Garden Inn Jacksonville JTB/Deerwood Park.

How close is Hilton Garden Inn Jacksonville JTB/Deerwood Park to the beach?

This hotel is 12.9 mi (17-min drive) from Atlantic Beach and 12.9 mi (18-min drive) from Northeast Florida Beaches. Don't forget your sunscreen!

Does Hilton Garden Inn Jacksonville JTB/Deerwood Park offer free breakfast?

Free breakfast isn’t provided at Hilton Garden Inn Jacksonville JTB/Deerwood Park, but cooked-to-order breakfast is offered for a fee of USD 12.95 per person. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Hilton Garden Inn Jacksonville JTB/Deerwood Park?

No, there is no casino at this hotel, but bestbet Orange Park (20-min drive) is nearby.

What time is check-in at Hilton Garden Inn Jacksonville JTB/Deerwood Park?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hilton Garden Inn Jacksonville JTB/Deerwood Park?

This hotel offers free self parking.

Does Hilton Garden Inn Jacksonville JTB/Deerwood Park have a pool?

Hilton Garden Inn Jacksonville JTB/Deerwood Park features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 9:00 PM.

Does Hilton Garden Inn Jacksonville JTB/Deerwood Park have a spa?

There are no spa services available at this hotel.

How close is Hilton Garden Inn Jacksonville JTB/Deerwood Park to downtown Jacksonville?

Hilton Garden Inn Jacksonville JTB/Deerwood Park is 7.8 mi away from Jacksonville.

Hilton Garden Inn Jacksonville JTB/Deerwood Park Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1002 reviews
Rating 8 - Good. 233 out of 1002 reviews
Rating 6 - Okay. 58 out of 1002 reviews
Rating 4 - Poor. 41 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ermias

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Lisa

Disliked: Staff & service, property conditions & facilities

Room/Floor at Hilton a mess

Room was a mess - door looked like it was busted in. shades had no remote - we couldn't open them. power/usb ports did not work on each of nightstands. toilet paper holder kept falling off, stain on chair, loud noisy mechanical unit running 24/7 plugged in through a room that had wires all over it and kids were playing in it. we asked front desk for engineer, they never showed they told us they did not have another room for us that was handicap accessible with king bed.
room by ours that they left unlocked with mechanical unit running
room with mechanical
shade with no way to open
missing remote
Stayed 2 nights in Aug 2025

8/10 Good

TAMIKA

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very professional and friendly. The location of this property was kind of odd but there are a ton of restaurants in the area and it's really close to St Jonh's Town Center. The hidden fees were insane though! Luckily I had the extra $300 they charged for booking through Expedia instead of their hotel's website. The desk clerk suggested that was the reason most people stay at an IHG hotel...
Front of Hotel
Stayed 4 nights in Aug 2025

10/10 Excellent

Aishia

Stayed 1 night in Aug 2025

10/10 Excellent

Maxine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location, walkable.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mallyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Lynett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Javier

Stayed 1 night in Jul 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

4/10 Poor

Roy

Disliked: Cleanliness, staff & service

Disappointed in the Hilton chain.

TV did not work, and the pool was very nasty. Even after the pool was cleaned it had a film on top of the water. The only thing good was the AC worked good.
Stayed 2 nights in Jul 2025

8/10 Good

Yashica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my stay at Hilton Garden Inn in Jacksonville while vacationing with family. The location was great with lots of restaurants, shopping, and even a movie theater. Also the staff was so welcoming and professional. I would absolutely stay here again
Stayed 2 nights in Jul 2025

10/10 Excellent

George

Stayed 1 night in Jul 2025

10/10 Excellent

Ernest

Stayed 1 night in Jul 2025

8/10 Good

Byron

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location. Staff are amazing. Great amenities. Room needs some minor maintenance but I dont believe our issue was reflective of the whole property. I would definitely stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
There were two air moving machines (maybe an AC and a dehumidifier) in the hallway across from my room and it was o loud all night. I wasn’t able to sleep.
Stayed 1 night in Jul 2025

8/10 Good

Detrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Tiffany

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Casandra

Stayed 2 nights in Jul 2025

10/10 Excellent

Demetrius

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Jul 2025

4/10 Poor

Manish

Traveled with family
Disliked: Cleanliness, staff & service
Despite of reminding to morning front desk twice trash was not removed from room and we have to live with stinking room. Though rooms have two bed and says good for 4 but don't expect that two adults can fit in one bed . Size is not appropriate.
Stayed 2 nights in Jul 2025

4/10 Poor

Catherine

Traveled with family and small children, Traveled with family
Liked: Staff & service
The staff was wonderful! The hallway smelled of mildew and our fridge smelled terrible. The walls were very thin so you could hear every move the neighbor made. Beds were not very comfortable. When I asked to cancel an upcoming reservation they were accommodating
Stayed 1 night in Jul 2025

10/10 Excellent

Bendy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Jul 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2025