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"Overall, this was an acceptable experience. The staff was friendly and professional. The second room provided was acceptable. The first room smelled o ... " More

By a verified traveler on Fri 15 Jun 2018

Hotel Description

3-star hotel near The Avenues

In Jacksonville

Your stay at this Southside hotel places you within 6 miles (10 km) of The Avenues and Saint Vincent's Medical Center Southside. Dog Wood Park of Jacksonville and Mandarin Mill Family Golf & Batting Cages are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Fireplaces, free WiFi

Boasting fireplaces, the 116 guestrooms also offer free WiFi and kitchenettes. Other amenities include sofa beds, dining areas, and flat-screen TVs with cable channels.

Suite, 1 King Bed, Non Smoking (One-Bedroom, Master)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$72* Per night/room Oct 17 - Oct 18

Suite, 2 Double Beds, Non Smoking (One-Bedroom)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, Multiple Beds, Non Smoking (Two-Bedroom)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 1 King Bed, Non Smoking (One-Bedroom)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking (One-Bedroom, Mobility)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Accessible, Non Smoking (Two-Bedroom, Mobility)

Bed Count 2 King Beds Maximum Occupancy 8 Max

Hawthorn Suites by Wyndham Jacksonville ratings based on 45 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Hawthorn Suites by Wyndham Jacksonville

Everyone (36) Couples (2) Family (4)
1 out of 5
The property was not properly advertised. It was very unclean and not well managed. The entire time I witnessed the staff apologizing to guests due to the appearance and other miscellaneous aspects. Due to no other vacancies in the Jacksonville area, my family and I were forced to stay in the room. We left the next morning and, unfortunately, had to forfeit the second night. It was a huge disappointment. Travelocity should remove this property from their selections until it’s up to normal and ethical standards. The disgust was unbelievable and unbearable.

Posted by on Jul 21, 2019

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Comment from Hotel Management

Aug 20, 2019 by -FD

THANK YOU FOR TAKING THE TIME TO OFFER FEEDBACK!

1 out of 5

Posted by on Jul 18, 2019

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1 out of 5
This was horrible and somehow you people are going to give me my money back. I didn't feel safe staying there one night and didn't. You and the hotel were quick to take my money but when I said I was unhappy, all of a sudden no one spoke english and there were no procedures. You made a difficult time even worse with your false advertising.

Posted by on Jul 15, 2019

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4 out of 5
Very nice location you can walk if you want to to different location to get where you need to go. All restaurant and shopping was in close area of each other

Posted by on Apr 30, 2019

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4 out of 5
We were happy with our stay. It was close to the Mayo Client. It was clean and it served our need.

Posted by on Apr 27, 2019

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1 out of 5

Posted by on Apr 22, 2019

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1 out of 5

Posted by on Mar 25, 2019

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1 out of 5
Worst hotel experience my family and friends every

Posted by on Mar 24, 2019

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1 out of 5

Posted by on Mar 24, 2019

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4 out of 5
Good location for our needs. Housekeeping was a little slack. Breakfast was good, hot and cold. Breakfast staff, desk and management were very helpful and very pleasant.

Posted by on Jan 16, 2019

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About the Hawthorn Suites by Wyndham Jacksonville

Location 8737 Baymeadows Rd, Jacksonville, FL 32256

Property Features

Hawthorn Suites by Wyndham Jacksonville offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is available daily. Event space at this hotel measures 959 square feet (89 square meters) and includes conference space. Barbecue grills, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Hawthorn Suites by Wyndham Jacksonville. Self parking is free.

  • 116 guestrooms or units
  • 3 levels
  • 3 buildings
  • 959 sq ft of conference space
  • 89 sq m of conference space
  • Breakfast available (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Jacksonville, FL (JAX-Jacksonville Intl.) (39.1 km / 24.3 mi)
  • Parking: Free self parking

Room Amenities

Hawthorn Suites by Wyndham Jacksonville offers 116 air-conditioned accommodations with fireplaces and coffee/tea makers. Accommodations have separate sitting areas and include sofa beds and desks. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 36-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

  • In-room kitchenette
  • Fireplace
  • Dining room
  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free hot/cold buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Guests under 17 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Windsurfing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1:30 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Minimum guest age is 21

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Hawthorn Suites Jacksonville
  • Hawthorn Suites Wyndham Hotel Jacksonville
  • Hawthorn Suites Wyndham Jacksonville
  • Hawthorn Suites Wyndham Jacksonville Hotel
  • Hawthorn Suites by Wyndham Jacksonville Hotel
  • Hawthorn Suites by Wyndham Jacksonville Jacksonville
  • Hawthorn Suites by Wyndham Jacksonville Hotel Jacksonville

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
url importing https://www.travelocity.com/Jacksonville-Hotels-Hawthorn-Suites-by-Wyndham-Jacksonville.h18546-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.