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"Very nice location you can walk if you want to to different location to get where you need to go. All restaurant and shopping was in close area of eac ... " More

By a verified traveler on Tue 30 Apr 2019

Hotel Description

3-star hotel in Southside

In Jacksonville

Your stay at this Southside hotel places you within 6 miles (10 km) of Saint Vincent's Medical Center Southside and The Avenues. St. Johns Town Center and Memorial Hospital Jacksonville are within 9 miles (15 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like self-serve breakfast and free self parking.

Fireplaces, free WiFi

Boasting fireplaces, the 116 guestrooms also offer free WiFi and kitchenettes. Other amenities include sofa beds, dining areas, and flat-screen TVs with cable channels.

Suite, 2 Double Beds, Non Smoking (One-Bedroom)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Non Smoking (One-Bedroom)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking (One-Bedroom, Mobility)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Accessible, Non Smoking (Two-Bedroom, Mobility)

Bed Count 2 King Beds Maximum Occupancy 8 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Double Beds, Non Smoking (One-Bedroom, Master)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Hawthorn Suites by Wyndham Jacksonville ratings based on 27 Verified Reviews

Review Summary
1.8 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Hawthorn Suites by Wyndham Jacksonville

Everyone (19) Couples (2) Family (8)
1 out of 5
This hotel was old and dirty. Things in our room were broken, missing or dirty. The only reason we stayed and did not look for another hotel is that we arrived at 1 am after driving for 15 hours. Travelocity should really look into the condition of this hotel and not use them at all.

Posted by on Jan 1, 2020

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1 out of 5
This was the worst hotel I have booked thru Travelocity in my life. Travelocity should not offer this hotel. The hotel is run down. The room was disgustingly dirty. We arrived in the middle of the night and had no choice but to stay the night. It was so dirty and not enough sheets or towels for our party. I do not recommend this hotel to anyone.

Posted by on Dec 28, 2019

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1 out of 5
place was absolutely filthy. breadcrumbs in the fold out bed. Bathroom never cleaned use soap left in shower. Table in kitchenette was filthy. Bugs in silverware tray. Hair on bed not from scalp either. Had to buy air mattresses to sleep on. Place needs to be tore down.

Posted by on Nov 5, 2019

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1 out of 5
The property was not properly advertised. It was very unclean and not well managed. The entire time I witnessed the staff apologizing to guests due to the appearance and other miscellaneous aspects. Due to no other vacancies in the Jacksonville area, my family and I were forced to stay in the room. We left the next morning and, unfortunately, had to forfeit the second night. It was a huge disappointment. Travelocity should remove this property from their selections until it’s up to normal and ethical standards. The disgust was unbelievable and unbearable.

Posted by on Jul 21, 2019

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Comment from Hotel Management

Aug 20, 2019 by -FD

THANK YOU FOR TAKING THE TIME TO OFFER FEEDBACK!

1 out of 5

Posted by on Jul 18, 2019

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1 out of 5
This was horrible and somehow you people are going to give me my money back. I didn't feel safe staying there one night and didn't. You and the hotel were quick to take my money but when I said I was unhappy, all of a sudden no one spoke english and there were no procedures. You made a difficult time even worse with your false advertising.

Posted by on Jul 15, 2019

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4 out of 5
Very nice location you can walk if you want to to different location to get where you need to go. All restaurant and shopping was in close area of each other

Posted by on Apr 30, 2019

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4 out of 5
We were happy with our stay. It was close to the Mayo Client. It was clean and it served our need.

Posted by on Apr 27, 2019

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1 out of 5

Posted by on Apr 22, 2019

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1 out of 5

Posted by on Mar 25, 2019

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About the Hawthorn Suites by Wyndham Jacksonville

Location 8737 Baymeadows Rd, Jacksonville, FL 32256

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Hawthorn Suites by Wyndham Jacksonville offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. Event space at this hotel measures 959 square feet (89 square meters) and includes conference space. Barbecue grills, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Hawthorn Suites by Wyndham Jacksonville. Self parking is free. This 3-star Jacksonville hotel is smoke free.

  • 116 guestrooms or units
  • 3 levels
  • 3 buildings
  • 959 sq ft of conference space
  • 89 sq m of conference space
  • Breakfast available (free)
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Jacksonville Intl. Airport (JAX) (39.1 km / 24.3 mi)
  • Parking: Free self parking

Room Amenities

Hawthorn Suites by Wyndham Jacksonville offers 116 accommodations with fireplaces and coffee/tea makers. Accommodations have separate sitting areas and include sofa beds and desks. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 36-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

  • In-room kitchenette
  • Fireplace
  • Dining room
  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free self-serve breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Guests under 17 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Sailing nearby
  • Windsurfing nearby
  • Snorkeling nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Minimum guest age is 0
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Hawthorn Suites Jacksonville
  • Hawthorn Suites Wyndham Hotel Jacksonville
  • Hawthorn Suites Wyndham Jacksonville
  • Hawthorn Suites Wyndham Jacksonville Hotel
  • Hawthorn Suites by Wyndham Jacksonville Hotel
  • Hawthorn Suites by Wyndham Jacksonville Jacksonville
  • Hawthorn Suites by Wyndham Jacksonville Hotel Jacksonville

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.