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Extended Stay America Suites Jacksonville Salisbury Rd

2.5-star property
4693 Salisbury Rd, Jacksonville, FL 1-855-201-7819
3.0 out of 5
See all 13 travelocity Reviews

"Very nice! Convenient. Close to lots of good areas. Would stay again. " More

By a verified traveler on Sun 05 Jan 2020

Points Of Interest

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Hotel Description

Hotel near Memorial Hospital Jacksonville in Jacksonville

In Jacksonville

Your stay at this Baymeadows hotel places you within 2 miles (3 km) of Dog Wood Park of Jacksonville and Saint Vincent's Medical Center Southside. St. Johns Town Center and Memorial Hospital Jacksonville are also within 6 miles (10 km).

Free breakfast

An outdoor pool is featured at this hotel, along with free WiFi in public areas and a picnic area. Enjoy the free on-the-go breakfast each morning. A safe deposit box is provided and the front desk is staffed around-the-clock.

Free WiFi, kitchens

The 100 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Free WiFi, pillowtop beds, and sofa beds are also available. Housekeeping is available on request.

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$81* Per night/room Nov 17 - Nov 18

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Studio, Multiple Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Extended Stay America Suites Jacksonville Salisbury Rd ratings based on 13 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Extended Stay America Suites Jacksonville Salisbury Rd

Everyone (5) Couples (2) Family (4)
5 out of 5

Posted by on Sep 8, 2020

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Comment from Hotel Management

Sep 9, 2020 by Hotel Management

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management

5 out of 5
Very nice! Convenient. Close to lots of good areas. Would stay again.

Posted by on Jan 5, 2020

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Comment from Hotel Management

Jan 6, 2020 by Hotel Management

Thank you for the kind feedback about your stay at Extended Stay America. It is good to know that you enjoyed your time with us and that you were impressed with our ideal location. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management

3 out of 5

Posted by on Oct 6, 2019

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1 out of 5
The outside was nice but the inside was dirty and had a musty smell. They were under staffed and over booked. Horrible experience!!!!

Posted by on Sep 28, 2019

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Comment from Hotel Management

Sep 29, 2019 by Hotel Management

Thank you for posting a review of your recent stay. We are truly sorry that the cleanliness of our hotel was not up to par and that we fell short of your expectations. We want to let you know that we are already working to address the problems you mentioned. The cleanliness of our hotel is our top priority and your review lets us know where we need to refocus our efforts. So, thank you, and please consider staying with us again in the future. We would love for you to experience our hotel at its best. Sincerely, Hotel Management

1 out of 5
After traveling all evening from New Hampshire to Florida we were told the hotel did not have any rooms. I had reserved a room the previous week and paid in advance. The woman working the counter did not even look in the computer after we told her we had reservations. Moral of the story we went somewhere else and had to pay for another room. Very upset with this whole situation.

Posted by on Sep 17, 2019

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4 out of 5
Meeting some of the staff and especially talking to Suzanne she was very helpful with my stay.

Posted by , from Hartselle,Al on Aug 27, 2019

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Comment from Hotel Management

Aug 27, 2019 by Hotel Management

Marilyn, thank you for your review filled with so many kind comments! We are thrilled to read you had a great stay with us at Extended Stay America. Thank you for mentioning our staff, especially Suzanne. She is a true asset to our team, and we will be sure to share your compliments. We appreciate your business and look forward to seeing you again soon! Sincerely, Hotel Management

5 out of 5
Is a nice place in a convenient location. Staff was very kind and helpful.

Posted by on May 18, 2019

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Comment from Hotel Management

May 19, 2019 by Hotel Management

Thank you for staying at Extended Stay America. We are glad to know you were impressed with our ideal location and also appreciated our associates. It was a pleasure to have you here, and we cannot wait for your return visit. Sincerely, Hotel Management

3 out of 5

Posted by on May 4, 2019

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1 out of 5
False representation on website. Room pricing is too high for this dated mold smelling hotel. There is no room service if one is staying 6 or more days and guest must replenish their own bathroom amenities. Would not recommend at all, dust is everywhere. BEWARE

Posted by , from GA on May 25, 2018

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Comment from Hotel Management

Jun 10, 2018 by Hotel Management

First and foremost, we would like to offer you my apologies for the inconveniences that you experienced during your stay with us. Your concerns have been immediately brought to the attention of our housekeeping for review and action. We are also sorry if our housekeeping service was not shared at the time of your check-in. This service is done on a weekly basis to respect the privacy of our long-term guests so as to offer minimal intrusion. we hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management

1 out of 5
The first room had bugs in the bed and roaches on the bathroom wall. It smelled like hot pee when entered. I was given a 2nd room that cleaner but there were still roaches in the bathroom. I definitely would not be back here and if it hadn't been for the fact that I was vacationing so far from home and my pet could stay I would have left the very first night.

Posted by on Aug 14, 2017

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Comment from Hotel Management

Aug 16, 2017 by General Manager

Please accept our sincere apologies for not living up to your expectations. Cleanliness is a top priority to all of our employees, and we do not take these issues lightly. We will address this matter with our housekeeping team in order to ensure changes are made immediately to solve these problems. We deeply regret the inconvenience caused, and please give us another opportunity to restore a favorable impression of our hotel in the future. Sincerely, General Manager

About the Extended Stay America Suites Jacksonville Salisbury Rd

Location 4693 Salisbury Rd, Jacksonville, FL 32256

Property Features

Free breakfast is served daily. WiFi is free in public spaces. An outdoor pool, barbecue grills, and a picnic area are also featured at the business-friendly Extended Stay America Suites Jacksonville Salisbury Rd. This Jacksonville hotel is smoke free.

  • 100 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Extended Stay America Suites Jacksonville Salisbury Rd offers 100 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations are furnished with unspecified sofa beds. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

  • In-room kitchen
  • Pillowtop beds
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Weekly housekeeping provided; additional cleaning fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Rd-Southpoint Hotel Jacksonville-Salisbury
  • Extended Stay America Jacksonville Salisbury Rd Southpoint
  • Extended Stay America Suites Jacksonville Salisbury Rd Hotel

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.