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4.4 out of 5

"Friendly staff and very nice room " More

By a verified traveler on Wed 23 Mar 2022

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Hotel Description

3-star hotel in Southside

Southside stay

Your stay at this Southside hotel places you within 2 miles (3 km) of Dog Wood Park of Jacksonville and Saint Vincent's Medical Center Southside. Also, Promenade Shopping Center is within 3 miles (5 km) and St. Johns Town Center is within 6 miles (10 km).

Business services

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 4 conference rooms, as well as the business center and free WiFi in public areas. Free self parking, express check-out, and a computer station are also offered.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$92* Per night/room Dec 18 - Dec 19

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Premier Jacksonville Hotel ratings based on 13 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Premier Jacksonville Hotel

Everyone (2) Couples (1) Family (7)
4 out of 5
Clean

Posted by , from LEESBURG on Nov 4, 2022

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Comment from Hotel Management

Nov 4, 2022 by FDM

Thank you Motiur for your review, we’re so glad to hear that you enjoyed your stay and that we were able to exceed your expectations.We are looking forward to welcoming you back to our hotel in the future

5 out of 5
Very friendly

Posted by on May 5, 2022

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Comment from Hotel Management

May 6, 2022 by Guest Services

Thankyou Chad for the great review and 5 stars. We are happy that the staff was very friendly and we do hope you had enjoyed your stay with us.

5 out of 5
Friendly staff and very nice room

Posted by on Mar 23, 2022

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Comment from Hotel Management

Mar 23, 2022 by Cynthia

Thank you Chad for taking the time to leave us your feedback. Thank you for your kind comments about our friendly staff and very nice rooms. We are delighted to hear you enjoyed everything with your stay. Thank you for choosing to stay at the Best Western Premier in Jacksonville. We look forward to your next stay with us.

4 out of 5
Rooms nice Heat/AC unit took a while to kick in..

Posted by on Feb 21, 2022

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Comment from Hotel Management

Feb 22, 2022 by Cynthia

Thank you Laurie for taking the time to leave us your feedback. Thank you for your comment about our nice rooms. We are sorry to hear your AC unit took some time to kick in. We will address this with our maintenance team. Thank you for choosing to stay at the Best Western Premier in Jacksonville. We look forward to your stay with us.

5 out of 5
Debbie was very helpful during our check in process.

Posted by on Oct 17, 2021

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Comment from Hotel Management

Oct 18, 2021 by Guest Services

Thank you so much Steven for the great review and the kind words for Debbie. We are happy to have you here at our hotel and hope to see you again in the future. Thank you for choosing the Best Western Premier for your destination stay.

3 out of 5

Posted by on Aug 14, 2021

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4 out of 5
The beds were fantastic, but I thought the bathroom could have been updated somewhat. I don't qualify as "handicapped", but I have a slight balance issue. The shower could have used a railing on the back wall-not the front and the toilet was way too low. Otherwise, the facilities were clean and very pleasant.

Posted by on Jul 31, 2021

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Comment from Hotel Management

Jul 31, 2021 by Cynthia

Thank you for taking the time to leave us your feedback. We are delighted to hear you loved our beds. I will address your concerns with our management team. Thank you for your comments about our clean and very pleasant hotel. Thank you for choosing to stay at the Best Western Premier in Jacksonville. We look forward to your next stay with us.

5 out of 5
Clean fridg and micro included.

Posted by on May 11, 2021

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Comment from Hotel Management

May 12, 2021 by Cynthia

Thank you for taking the time to leave us a review. We are delighted to hear you enjoyed our clean mini fridge and microwave that is included in all of our rooms. Thank you for choosing to stay at the Best Western Premier in Jacksonville. We look forward to your stay with us in the future.

5 out of 5

Posted by on Oct 21, 2020

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Comment from Hotel Management

Oct 21, 2020 by Cynthia

Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us. Thank you for choosing to stay at the Best Western Premier in Jacksonville. We look forward to your next stay with us.

4 out of 5
Comfortable and acceptable for a coupe of nights. Not as clean as expected and advertised (bathroom)

Posted by on Jul 8, 2020

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Comment from Hotel Management

Jul 8, 2020 by Cynthia

Thank you for taking the time to leave us a review. We are deeply sorry to hear we may have missed your room. Thank you for your comments about our hotel. We hope you will consider giving us another opportunity in the future. Thank you for choosing to stay at the Best Western Premier in Jacksonville.

About the Best Western Premier Jacksonville Hotel

Location 4700 Salisbury Rd, Jacksonville, FL 32256-6101

Property Features

Best Western Premier Jacksonville Hotel offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 1889 square feet (175 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Premier Jacksonville Hotel. Free self parking is available. This 3-star Jacksonville hotel is smoke free.

  • 167 guestrooms or units
  • 6 levels
  • 1889 sq ft of conference space
  • 175 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Premier Jacksonville Hotel offers 167 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Satellite television is provided. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

  • HD television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (once per stay)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Butler Boulevard Jacksonville
  • Butler Jacksonville
  • Icon Jacksonville Hotel
  • Best Western Premier Jacksonville
  • Icon Hotel Jacksonville
  • Red Lion Jacksonville
  • Red Lion Jacksonville Hotel
  • Radisson Hotel Jacksonville Butler Boulevard
  • Best Premier Jacksonville
  • Best Western Premier Jacksonville Hotel Hotel
  • Best Western Premier Jacksonville Hotel Jacksonville
  • Best Western Premier Jacksonville Hotel Hotel Jacksonville

You should know

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.