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4.2 out of 5

"Comfortable and acceptable for a coupe of nights. Not as clean as expected and advertised (bathroom) " More

By a verified traveler on Wed 08 Jul 2020

Hotel Description

3.5-star hotel near Memorial Hospital Jacksonville

In shopping district

Your stay at this Baymeadows hotel places you within 2 miles (3 km) of Dog Wood Park of Jacksonville and Saint Vincent's Medical Center Southside. St. Johns Town Center and Memorial Hospital Jacksonville are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 4 conference rooms, as well as the business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.

Free WiFi, refrigerators

The individually decorated guestrooms offer free WiFi and free local calls. Other amenities include refrigerators, microwaves, and TVs with satellite channels.

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$74* Per night/room Oct 3 - Oct 4

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Premier Jacksonville Hotel ratings based on 10 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Premier Jacksonville Hotel

Everyone (4) Family (5)
4 out of 5
Comfortable and acceptable for a coupe of nights. Not as clean as expected and advertised (bathroom)

Posted by on Jul 8, 2020

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Comment from Hotel Management

Jul 8, 2020 by Cynthia

Thank you for taking the time to leave us a review. We are deeply sorry to hear we may have missed your room. Thank you for your comments about our hotel. We hope you will consider giving us another opportunity in the future. Thank you for choosing to stay at the Best Western Premier in Jacksonville.

5 out of 5
All of the furnishings were very nice. We missed not being able to have hot chocolate and there were no hard cooked eggs for breakfast

Posted by on Feb 17, 2020

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Comment from Hotel Management

Feb 17, 2020 by Guest Services

Thank you for your great review and we do apologize for you being disappointing in the breakfast not having the boiled eggs or hot chocolate. I cant guarantee us getting it but it is worth the trying asking. Again thank you!

4 out of 5
The hotel itself is good. But some guests were using marijuana which was easily smelled in front of the front door and in the lobby. Some action should have been taken. To my understanding, it is still illegal in Florida.

Posted by on Jan 11, 2020

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Comment from Hotel Management

Jan 12, 2020 by Marcy

Thank You .

4 out of 5
Very clean and nice, the choices of food for breakfast wasn’t the best, The pool small.

Posted by on Dec 30, 2019

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Comment from Hotel Management

Dec 30, 2019 by Marcy

Thank You for your stay, I am confused though we have a very large pool. Please do come again.

4 out of 5
Michelle at front desk was great!! Very clean and quite Elevator was slow and after times felt questionable otherwise loved it here!!! Plus walking distance to Dave & Busters

Posted by on Jul 6, 2019

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Comment from Hotel Management

Jul 7, 2019 by Marcy

Thank you for your feedback. We always enjoy hearing from our guest's point of view. We hope you choose to stay with us again.

4 out of 5
Everything was excellent from check-in to check-out and everything in between. The staff was outstanding and very attentive! The room was great! Really the only issue i had was that im 6'2" and have had 4 back surgeries and the toilet in the room was very low to the floor. I did not request an ADA rated room so im not going to count off for that. The entire stay was Amazing!

Posted by on Apr 24, 2019

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Comment from Hotel Management

Apr 25, 2019 by Marcy

Thank You.

3 out of 5

Posted by on Apr 22, 2019

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Comment from Hotel Management

Apr 22, 2019 by Marcy

Thank You.

4 out of 5
Clean, well appointed., friendly staff. All is good.

Posted by on Feb 6, 2019

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Comment from Hotel Management

Feb 6, 2019 by Marcy

Thank You.

5 out of 5

Posted by on Jan 28, 2019

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Comment from Hotel Management

Jan 29, 2019 by Marcy

Thank You.

5 out of 5
The front desk lady was very helpful and a delight to converse with, she went above and beyond to make us feel comfortable

Posted by , from Dayton, OH on Sep 24, 2018

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Comment from Hotel Management

Sep 24, 2018 by Marcy

Hello Mr. Craig, Thank you for the beautiful comment. I'm glad our front desk staff took care of you and made you happy. Please come again. Thank You

About the Best Western Premier Jacksonville Hotel

Location 4700 Salisbury Rd, Jacksonville, FL 32256-6101

Renovations + Closures

The following facilities or services will be unavailable from March 25 2020 to December 31 2020 (dates subject to change):

  • Breakfast
  • Fitness facilities
  • Meeting facilities
  • Swimming pool

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Premier Jacksonville Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 1889 square feet (175 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Premier Jacksonville Hotel. Free self parking is available. This 3.5-star Jacksonville hotel is smoke free.

  • 167 guestrooms or units
  • 6 levels
  • 1889 sq ft of conference space
  • 175 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Jacksonville Intl. Airport (JAX) (36.5 km / 22.7 mi)
  • Parking: Free self parking

Room Amenities

Best Western Premier Jacksonville Hotel offers 167 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. Satellite television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • HD television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Nila's - Overlooking the pool, this restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Nila's Lounge - Onsite lobby lounge. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Rafting nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant Value
  • Property confirms they are implementing guest safety measures Value
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA) Value
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures Value
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Butler Boulevard Jacksonville
  • Butler Jacksonville
  • Icon Jacksonville Hotel
  • Best Western Premier Jacksonville
  • Icon Hotel Jacksonville
  • Red Lion Jacksonville
  • Red Lion Jacksonville Hotel
  • Radisson Hotel Jacksonville Butler Boulevard
  • Best Premier Jacksonville
  • Best Western Premier Jacksonville Hotel Hotel
  • Best Western Premier Jacksonville Hotel Jacksonville
  • Best Western Premier Jacksonville Hotel Hotel Jacksonville

You should know

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.