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WoodSpring Suites Indianapolis Castleton

2.5-star property
8301 Bash Street, Indianapolis, IN 1-855-201-7819
3.9 out of 5
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See all 9 travelocity Reviews

"Very secure. Nice kitchen area for extended stays. Only negative were faux hardwood floors make your socks dirty fast. Other than that our room seemed ... " More

By a verified traveler on Tue 07 Sep 2021

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Hotel Description

Hotel perfectly located for exploring Castleton

Castleton stay

Your stay at this Castleton hotel places you within 2 miles (3 km) of Community Heart And Vascular Hospital and Community Hospital North. Castleton Square and Dave & Buster's are also within 2 miles (3 km).

24-hour fitness

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the express check-out. A 24-hour gym and laundry facilities are also provided.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$69* Per night/room Feb 2 - Feb 3

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking (Desk)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking (Bathtub)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Non Smoking (Roll In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

WoodSpring Suites Indianapolis Castleton ratings based on 9 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for WoodSpring Suites Indianapolis Castleton

Everyone (4) Couples (4) Family (1)
5 out of 5

Posted by on Aug 5, 2022

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2 out of 5
Want dishes? That will be $50. Want an extra towel for your hair (or whatever reason), nope, only towel exchanges. Want Internet that is faster and for more than 1 device? Paid extra and never was able to get on the Internet, had to use my hotspot, which I was trying to avoid, that was a waste of money!

Posted by , from HEREFORD on Dec 28, 2021

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Comment from Hotel Management

Dec 31, 2021 by Guest Relations

Thank you for taking the time to complete a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to meet your expectations. Your satisfaction is important to us and will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Kim C. Guest Relations

2 out of 5
At first it looks like its a very nice new hotel. Check in was a very slow process, and the room/hallways/elevator was not very clean. We paid through travelocity, and then had to pay again at the hotel because “they didn't show it in their computer” now i have paid twice and i have to fight to get my money back.. Only hotel i have ever been to that didn't have complimentary morning breakfast

Posted by on Dec 14, 2021

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Comment from Hotel Management

Dec 15, 2021 by Guest Relations

We would like to thank you for taking the time to complete a review. Feedback from our guests is very important to us and your input helps us with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Kim C. Guest Relations

4 out of 5
Very secure. Nice kitchen area for extended stays. Only negative were faux hardwood floors make your socks dirty fast. Other than that our room seemed very tidy and clean. It was a nice stay.

Posted by on Sep 7, 2021

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Comment from Hotel Management

Sep 8, 2021 by Guest Relations

We would like to thank you for taking the time to complete a review. Feedback from our guests is very important to us and your input helps us with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Kim C. Guest Relations

5 out of 5
Grateful for a terrific rate for a single night at a place that is designed for long term guests. Thank you.

Posted by on Sep 4, 2021

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Comment from Hotel Management

Sep 8, 2021 by Guest Relations

We would like to thank you for choosing our hotel and taking the time to complete a review. Feedback from our guests is very important to us and your input helps us with our continuing efforts to provide excellent service and a great stay. Thank you for your business and we look forward to seeing you in the future. Kind regards, Kim C. Guest Relations

5 out of 5

Posted by on Jun 16, 2021

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Comment from Hotel Management

Jul 2, 2021 by JVJAM

Thank you for taking the time to review your recent stay with us. We appriciate the 5 out of 5 rating and I will share it with the staff. Thanks again, John V Johnston Area Manager Woodspring Suites Indianapolis, IN

4 out of 5
I would have liked at least one ice machine. No tissues in rooms. Clocks hadn't been moved ahead. little water pressure in bathroom sink. Shower water didn't get very hot.

Posted by on Mar 17, 2020

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Comment from Hotel Management

Mar 17, 2020 by JohnGM

Thank you for taking the time to review your recent stay. Its comments like yours that help us improve our services.

5 out of 5
Anton, who checked us in, was EXCELLENT. He was very clear and explained every detail. I wish I got that kind of attention everywhere.

Posted by , from Asheville, NC on Mar 9, 2020

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Comment from Hotel Management

Mar 10, 2020 by JohnGM

Thank you for the Great review and kind words. I have passed the review on to Anton. We appreciate you taking the time recognise his hard work.

3 out of 5
You can tell this is a new property. There were some weird smells especially in the lobby. Our room also had an odor but didn't seem to notice that as much after a few minutes. You could hear a lot of traffic, but we use a sound machine so it wasn't that bad. There wasn't a shower curtain or soap in our room but they supplied both quickly. The beds were fine. The thing we disliked the most was the fact that there are no curtains in the room only blinds making it so bright I got very little sleep. Everything else we felt was fine especially for the price.

Posted by on Jan 15, 2020

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Comment from Hotel Management

Jan 27, 2020 by wsin512

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, John V. Johnston General Manager Woodspring Suites - Castleton

About the WoodSpring Suites Indianapolis Castleton

Location 8301 Bash Street, Indianapolis, IN 46250

Property Features

WoodSpring Suites Indianapolis Castleton offers its guests a 24-hour fitness center, a vending machine, and laundry facilities. Public spaces have free WiFi. The business-friendly WoodSpring Suites Indianapolis Castleton also features express check-out and an elevator. Limited free parking is available on a first-come, first-served basis. This Indianapolis hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 4 levels
  • Built in 2019
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

WoodSpring Suites Indianapolis Castleton offers 110 accommodations. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include shower/tub combinations. This Indianapolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided weekly.

  • Flat-screen television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (weekly)
  • Hair dryer available
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 9:00 AM - 10:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Laundry fee: USD 9.87 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • WoodSpring Suites Indianapolis Castleton Hotel
  • WoodSpring Suites Indianapolis Castleton Indianapolis
  • WoodSpring Suites Indianapolis Castleton Hotel Indianapolis

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Free in-room WiFi has a 1-device limit. WiFi in public areas is also free and has a 1-device limit.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.