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4.1 out of 5

"Room and hotel were very clean, only small inconvenience was TV didn’t work. " More

By a verified traveler on Sun 12 Mar 2023

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Hotel Description

3-star hotel near Lucas Oil Stadium

Heart of Indianapolis

Within a 15-minute walk of this Downtown Indianapolis hotel, you'll find Lucas Oil Stadium and Eiteljorg Museum. Indiana Convention Center and NCAA Hall of Champions are also within half a mile (1 km).

Free breakfast

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free buffet breakfast each morning.

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$118* Per night/room Oct 23 - Oct 24

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible (Comm, Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Comm, Tran Shwr)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Comm, Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Hotel & Suites Indianapolis Dtn-Conv Ctr, an IHG Hotel ratings based on 29 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Indianapolis Dtn-Conv Ctr, an IHG Hotel

Everyone (8) Couples (5) Family (13)
5 out of 5

Posted by , from Cincinnati on Jun 8, 2023

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Comment from Hotel Management

Jun 28, 2023 by Julia J Assistant GM

your experience at Holiday Inn Express INDIANAPOLIS DTN-CONV CTR AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

5 out of 5
The room was clean

Posted by on May 24, 2023

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Comment from Hotel Management

May 25, 2023 by J. Jonas

Thank you for taking the time to tell us about your experience at Holiday Inn Express INDIANAPOLIS DTN-CONV CTR AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Julia Jonas Assistant GM317-822-6400jjonas@dorahotelco.comLow Overall Rating Response:Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express INDIANAPOLIS DTN-CONV CTR AREA.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

2 out of 5
I didnt like that our room was double the price from when i booked it

Posted by on Apr 2, 2023

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Comment from Hotel Management

Apr 3, 2023 by Julia Jonas

I see that your original reservation was for 3/31 then it was changed to 4/1 and was a higher rate but I went back into the reservation and made the adjustment and issued a credit of 138.34 back to your card, you should see it within 7-10 business days

4 out of 5
Room and hotel were very clean, only small inconvenience was TV didn’t work.

Posted by on Mar 12, 2023

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Comment from Hotel Management

Mar 13, 2023 by Julia J Assistant GM

Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

5 out of 5
I liked the location of the hotel, it was close to our venue. I didn't like that you had to pay for parking, that should be included in your stay.

Posted by on Mar 5, 2023

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Comment from Hotel Management

Mar 6, 2023 by Julia J Assistant GM

Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

5 out of 5
Nice staff, professional and courteous! Clean and great breakfast.

Posted by on Feb 18, 2023

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Comment from Hotel Management

Feb 19, 2023 by Julia J Assistant GM

Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

5 out of 5
Good ser

Posted by on Jan 13, 2023

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Comment from Hotel Management

Jan 16, 2023 by Julia J Assistant GM

Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

5 out of 5
Staff has been very kind and helpful. Very clean room and facility.

Posted by on Dec 11, 2022

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Comment from Hotel Management

Dec 12, 2022 by Julia J Assistant GM

Thank you for taking the time to tell us about Thank you for taking the time to tell us about your experience at Holiday Inn Express INDIANAPOLIS DTN-CONV CTR AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

5 out of 5
It had a huge room and everything was functional. There was a bathroom vent fan. Bed was comfy. Very nice setup.

Posted by , from Henderson on Nov 24, 2022

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Comment from Hotel Management

Nov 28, 2022 by Julia J Assistant GM

Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

5 out of 5
Close to Lucas Oil Stadium. Property is clean. Rooms are nice with comfortable beds

Posted by on Nov 7, 2022

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Comment from Hotel Management

Nov 8, 2022 by Julia J Assistant GM

Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

About the Holiday Inn Express Indianapolis Downtown Convention Center, an IHG Hotel

Location 410 S Missouri St, Indianapolis, IN 46225

Property Features

Holiday Inn Express Hotel & Suites Indianapolis Dtn-Conv Ctr, an IHG Hotel offers its guests an indoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. An area shuttle within 5 miles is available for a fee. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Hotel & Suites Indianapolis Dtn-Conv Ctr, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 108 guestrooms or units
  • 6 levels
  • Built in 2003
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Indianapolis Station (0.6 km / 0.3 mi)
  • Property shuttles: Area shuttle within 5 miles available for a surcharge
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express Hotel & Suites Indianapolis Dtn-Conv Ctr, an IHG Hotel offers 108 accommodations with safes and coffee/tea makers. LED televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Indianapolis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • HD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 25.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Indianapolis Downtown Convention Center
  • Holiday Inn Express Convention Center Hotel
  • Holiday Inn Express Convention Center
  • Express Convention Center
  • Holiday Inn Express Indianapolis Downtown Convention Center

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Hotel & Suites Indianapolis Dtn-Conv Ctr, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.