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4.4 out of 5

"Great location. As far as the hotel, we had to order room service every day or we would not get any. " More

By a verified traveler on Thu 21 Oct 2021

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Hotel Description

3-star hotel near Indiana Convention Center

Heart of Indianapolis

Within a 10-minute walk of this Downtown Indianapolis hotel, you'll find Indiana Convention Center and Indiana University-Purdue University Indianapolis. Circle Center Mall and Lucas Oil Stadium are also within half a mile (1 km).

Renovated in 2016

This smoke-free hotel features 2 restaurants, a bar/lounge, and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a coffee shop, and a terrace are also offered.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 297 guestrooms offer free WiFi and free wired Internet, as well as Smart TVs with cable channels. Other amenities include Netflix, room service, and premium bedding.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$119* Per night/room Nov 24 - Nov 25

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Courtyard by Marriott Indianapolis Downtown ratings based on 24 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Courtyard by Marriott Indianapolis Downtown

Everyone (12) Business (1) Couples (5) Family (4)
5 out of 5
Great location. As far as the hotel, we had to order room service every day or we would not get any.

Posted by on Oct 21, 2021

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5 out of 5
Elevator knocked and made noises all night

Posted by on Jul 18, 2021

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Comment from Hotel Management

Aug 5, 2021 by Trisha, GM

Thank you for providing feedback regarding the elevators. Our maintenance team is addressing this issue to ensure it is corrected.

5 out of 5

Posted by on Jun 22, 2021

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Comment from Hotel Management

Jul 9, 2021 by Trisha, GM

Thank you for the great review. We appreciate you choosing us for your stay in Indy!

5 out of 5

Posted by on Jun 7, 2021

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Comment from Hotel Management

Jul 9, 2021 by Trisha, GM

Thank you for the great review. We hope to see you again soon!

4 out of 5

Posted by on May 31, 2021

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Comment from Hotel Management

Jun 15, 2021 by Trisha, GM

Thank you for staying with us. We appreciate you taking time to review your experience!

5 out of 5
Proximity to a lot of venues and restaurants

Posted by on May 8, 2021

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Comment from Hotel Management

May 18, 2021 by Trisha, GM

Thank you for the great review. We hope to see you again soon!

2 out of 5
Hotel is nice along with the area and all the things downtown has to offer. What I didn't like is finding hair in the shower and then as I jumped out to call and report it I grabbed a towel and it has hair in it. I called to let them know, front desk stated they would send someone to clean the bathroom and replace towels. When I got back the hair was still in the shower, the house keeper took all linen and left only towels 😶. I went to tell the front desk lady and before I could get anything out she cut me off and said we don't clean the rooms over the weekend. I said oh so it's ok if I shower in sometime else's hair and dry in a dirty towel. She then stated she didn't know that what the problem and needed to look it up. She did and sent house keeping back to my room to clean it. I'm guessing the house keeper wiped up all the hair because there was no smell of cleaning nor was the shower wet. Also valet messed up my husband radio somehow! Parking was suppose to be covered after we let them know of what we found, but the charges still came out of my account. I'm not happy

Posted by on May 3, 2021

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Comment from Hotel Management

May 4, 2021 by Trisha, GM

Thank you for reaching out and providing feedback from your stay. We will follow up with our Housekeeping and Valet teams to investigate what happened in these situations to ensure they are corrected. Our sincere apologies for the inconvenience.

5 out of 5
I don't like guest have to pay for parking.

Posted by on May 2, 2021

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Comment from Hotel Management

May 4, 2021 by Trisha, GM

Thank you for providing feedback from your stay. Due to our location in the downtown area, we do rely on garage parking which is a separate cost. We do hope you will continue to stay with us when your travels bring you to the Indy area.

5 out of 5
Parking price a little steep. definitely a consideration on next stay

Posted by on Apr 18, 2021

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Comment from Hotel Management

Apr 19, 2021 by Trisha, GM

We appreciate you choosing us for your stay in Indy and hope you will return soon.

4 out of 5
Close to where we were going. Easy check in and check out.

Posted by on Mar 9, 2021

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Comment from Hotel Management

Mar 14, 2021 by Trisha, GM

Thank you for the great review. We appreciate you staying with us!

About the Courtyard by Marriott Indianapolis Downtown

Location 601 West Washington Street, Indianapolis, IN 46204

Property Features

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and a meeting room are available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness center, a terrace, and complimentary newspapers in the lobby are also featured at the business-friendly Courtyard by Marriott Indianapolis Downtown. For a fee, parking is available. A complete renovation of Courtyard by Marriott Indianapolis Downtown was completed in December 2016. This 3-star Indianapolis hotel is smoke free.

  • 1 building
  • 297 guestrooms or units
  • 15 levels
  • 2 dining venues
  • Built in 2010
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Train station: Indianapolis Station (1.3 km / 0.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Courtyard by Marriott Indianapolis Downtown offers 297 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.

The Bistro - This coffee shop specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

High Velocity - This sports bar specializes in American cuisine and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 for adults, USD 5 and USD 10 for children (approximately)
  • Self parking fee: USD 34 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Indianapolis Downtown
  • Courtyard Marriott Indianapolis Downtown
  • Courtyard Marriott Indianapolis Downtown Hotel
  • Courtyard by Marriott Indianapolis Downtown Hotel
  • Courtyard by Marriott Indianapolis Downtown Indianapolis
  • Courtyard by Marriott Indianapolis Downtown Hotel Indianapolis

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.