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Best Western Plus Indianapolis NW Hotel

2.5 star property
Hotel perfectly located for exploring Indianapolis

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Photo gallery for Best Western Plus Indianapolis NW Hotel

Exterior
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, cribs/infant beds, rollaway beds
Lobby
Business center

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
7220 Woodland Drive, Indianapolis, IN, 46278
  • Place, Bethel AME Church
    ‪2 min drive‬
  • Place, Eagle Creek Park
    ‪3 min drive‬
  • Place, Indianapolis Motor Speedway
    ‪13 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

8.8 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

8.6 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(84 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(139 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Indianapolis

Heart of Indianapolis.You'll find SportZone and Midwest Sports Complex within 3 miles (5 km) of this hotel. Also, Eagle Creek Park is within 3 miles (5 km) and Traders Point Creamery is within 6 miles (10 km).

What's nearby

  • Bethel AME Church - 2 min drive - 0.9 miles
  • Eagle Creek Park - 3 min drive - 2.4 miles
  • Indianapolis Motor Speedway - 13 min drive - 9.0 miles
  • Children's Museum of Indianapolis - 14 min drive - 12.7 miles
  • Lucas Oil Stadium - 20 min drive - 16.1 miles

Getting around

  • Indianapolis Station - 19 min drive
  • Indianapolis Intl. Airport (IND) - 22 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Burger King - ‬3 min drive
  • ‪Culver's - ‬3 min drive
  • ‪Traders Brewing Company - ‬4 min drive
  • ‪Starbucks - ‬18 min walk

About this property

Best Western Plus Indianapolis NW Hotel

Hotel perfectly located for exploring Indianapolis
A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 764 square feet (71 square meters) and includes conference space. A 24-hour fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Best Western Plus Indianapolis NW Hotel. Self parking is free.

This Indianapolis hotel is smoke free.

  • 121 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 764 sq ft of conference space
  • 71 sq m of conference space
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Convenience store
  • BBQ grill(s)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
Best Western Plus Indianapolis NW Hotel offers 121 accommodations with complimentary bottled water and coffee/tea makers. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Lobby
Best Western Plus Indianapolis North at Pyramids
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.1 out of 5, Very Good, 1,007 reviews
$79 nightly
The price is $93
Mar 15 - Mar 16
Total with taxes and fees
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Property amenities

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 35.00
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per week
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per week.
  • Cribs (infant beds) are available for USD 35.0 per week.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out fee: USD 35.00 (subject to availability)
  • Crib (infant bed) fee: USD 35.0 per week
  • Rollaway bed fee: USD 35.0 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Northwest
Best Western Plus Indianapolis NW
Holiday Inn Express Northwest Park Hotel Indianapolis
Holiday Inn Express Northwest Park Indianapolis
Holiday Inn Express Northwest Park Hotel
Holiday Inn Express Northwest-Park 100 Hotel Indianapolis
Best Plus Indianapolis Nw
Best Western Plus Indianapolis NW Hotel Hotel
Best Western Plus Indianapolis NW Hotel Indianapolis
Best Western Plus Indianapolis NW Hotel Hotel Indianapolis

Frequently asked questions

How close is Best Western Plus Indianapolis NW Hotel to the airport?

Best Western Plus Indianapolis NW Hotel is 18 mi (22-min drive) away from the Indianapolis Intl. Airport (IND) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Indianapolis NW Hotel?

As of Mar 13, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Indianapolis NW Hotel on Mar 15, 2026 start from $89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Indianapolis NW Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Indianapolis NW Hotel.

Does Best Western Plus Indianapolis NW Hotel offer free breakfast?

Best Western Plus Indianapolis NW Hotel offers free buffet breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Best Western Plus Indianapolis NW Hotel?

No, there is no casino at this hotel.

What time is check-in at Best Western Plus Indianapolis NW Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. Early check-in costs USD 35.00 (subject to availability).

Is there free parking at Best Western Plus Indianapolis NW Hotel?

This hotel offers free self parking.

Does Best Western Plus Indianapolis NW Hotel have a pool?

Best Western Plus Indianapolis NW Hotel does not have a pool.

Does Best Western Plus Indianapolis NW Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Indianapolis NW Hotel to downtown Indianapolis?

Best Western Plus Indianapolis NW Hotel is 1.7 mi away from Pike.

Best Western Plus Indianapolis NW Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 560 out of 1060 reviews
Rating 8 - Good. 243 out of 1060 reviews
Rating 6 - Okay. 112 out of 1060 reviews
Rating 4 - Poor. 58 out of 1060 reviews
Rating 2 - Terrible. 87 out of 1060 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Nick

The shower has minimal hot water
Stayed 1 night in Dec 2025

4/10 Poor

Marvin

Business traveler
Liked: Cleanliness
Disliked: Amenities
No hot water for shower No coffee ready in breakfast room No ketchup for the breakfast sausages
Stayed 1 night in Dec 2025

4/10 Poor

phil

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Will not stay there again There was no hot water for my shower in the morning When I came down and told them He said that I am the third person complaining My two workmates had cold showers Couldn’t get a refund because I used Expedia
Stayed 1 night in Dec 2025

8/10 Good

Arendi N Ramirez

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I really wish I could give this place five stars, but my experience with the front desk made it hard to do that. From the moment I arrived, the receptionist was rude. When she asked for my ID, she made a comment about “whatever form of ID you have with your passport or your country’s ID,” which felt unnecessary and honestly a bit disrespectful. I stayed for two nights. The next day I washed a few clothes in the laundry room, but the dryer stopped working right after I put my money in. I went to the front desk to let the receptionist know, and the first thing she said was, “You got an error. Well, I’m sorry but I’m not maintenance.” I asked if something could be done since I already paid, and she went to the laundry room with her keys. She tried pressing buttons, unplugging the dryer, and plugging it back in. She managed to get it running again, but only on a cold cycle for five minutes. When I told her it wouldn’t dry my clothes, she acted surprised, then got it up to nine minutes but still on cold. When I asked if I could use their laundry room , she sarcastically laughed and said “no,” then shut the door behind her and walked off I ended up putting it back to an hour and a half myself, but my hoodie and jacket still came out wet. Aside from those two issues, everything else was great. Housekeeping did a nice job refreshing the room with clean sheets, towels, and emptying the trash. And when I checked out, the receptionist working that morning was very friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

Colder

Stayed 2 nights in Sep 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

8/10 Good

Erica

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room, inviting atmosphere and Tiffany at the front desk was friendly and helpful. We’ll definitely stay there again.
Stayed 1 night in Dec 2025

8/10 Good

Sandra

Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Dec 2025

6/10 Okay

Richard, Eagle

Stayed 1 night in Aug 2025

10/10 Excellent

Anijah

Stayed 1 night in Dec 2025

10/10 Excellent

William

Stayed 1 night in Nov 2025

10/10 Excellent

Reg

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everybody but the first youngman I checked in with he was dismissive he was the only one like that everybody else especially the lady worked after him if the rating was between 0 - 10 she would get a 10 with 10 being the highest possible number along with everyone else that I dealt with except the first guy he would get a 0 or worse if possible he was pitiful...
Stayed 3 nights in Nov 2025

8/10 Good

Alejandra

Every
Stayed 3 nights in Nov 2025

10/10 Excellent

hailey

Stayed 5 nights in Nov 2025

10/10 Excellent

Bradley

Stayed 7 nights in Nov 2025

10/10 Excellent

Bradley

Stayed 7 nights in Nov 2025

10/10 Excellent

Babarindé Arnaud

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 3 nights in Nov 2025

10/10 Excellent

jamaal

Stayed 2 nights in Nov 2025

4/10 Poor

Austin

Stayed 3 nights in Nov 2025

2/10 Terrible

Christina

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water. Wasn't forthcoming about construction noise. I reached out to corporate, no one got back to me. I feel like I wasted my money completely.
Stayed 2 nights in Nov 2025

10/10 Excellent

Paul

Stayed 1 night in Nov 2025

2/10 Terrible

Ashlee

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Horrible experience! My room didn't have hot water. We were soaking wet from a soccer game in the rain and I expressed the urgency to fix it. Took over 2 hours to get us somewhat warm water. Horrible communication from staff. Construction happening on roof causing unbearably loud noises. Coffee machine in lobby put of order. Pool out of order. They finally moved us to anew room but the manager Andrew refused to compensate us. He even sent us an email saying our erexperience was unacceptable and we needed to contact hotels.com for a refund, but then denied the refund. The noise was so loud I had a headache. He said quiet hours weren't until 9 so they were allowed to be noisy. Apparently the hotel is under new ownership. Andrew refuses to let me speak with thd owner. I hope the owner realizes hope Andrew is treating guests.This hotel stay ruined my plans and ruined me and my daughters weekend.
Stayed 3 nights in Nov 2025

6/10 Okay

Jonathan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel was ok. The swimming pool was out of order which was disappointing. The room was generally clean but someone had left a chewed piece of gum stuck to the headboard and the window had something smeared all over the outside of it. It was on the outside, but clearly needed cleaned. Price was good, so I wasn't too upset about it.
Stayed 1 night in Nov 2025

8/10 Good

Allison

Stayed 2 nights in Nov 2025