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"Clean rooms friendly staff " More

By a verified traveler on Sat 18 Sep 2021

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Hotel Description

Eco-friendly hotel perfect for exploring Indianapolis

Heart of Indianapolis

At this Indianapolis hotel, you'll be within 3 miles (5 km) of SportZone and 6 miles (10 km) of Traders Point Creamery. Hopwood Cellars Winery and St. Vincent Indianapolis Hospital are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 121 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and free bottled water.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$74* Per night/room Oct 31 - Nov 1

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Indianapolis NW Hotel ratings based on 38 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Indianapolis NW Hotel

Everyone (11) Couples (3) Family (15)
5 out of 5
Clean rooms friendly staff

Posted by on Sep 18, 2021

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2 out of 5
Very expensive hotel for a very small room. Bathroom had no exhaust fan. Not sure if they attempted to fix or tried new fan, bc there was a poorly done job patch job on ceiling of shower. I realize its Covid, but bfast was a heated up sandwich or burrito that was aweful. Nothing cold to drink, only coffee. Only 1 of the 2 elevators was working. I will not be returning to this hotel, nothing "Plus" about it.

Posted by on Sep 6, 2021

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1 out of 5
When we first arrived to the property, check-in went smoothly and we felt they held themselves to the basic best western standards. But shortly after arriving we found out that wasn’t the case at all. The building was older and needed a lot of TLC. We got to our room and found out that we didn’t have a functioning toilet. We called the front desk and she did the right thing and called maintenance to our room, but he was unable to fix the issue. Instead of moving us to a fully functional room the front desk attendant let us wait 4 hours for her manager to arrive to make the call. 4 hours of us waiting for a resolution and going up and down to use the lobby bathroom (I’m pregnant so there were a few too many trips). When the manager did arrive she was nice but didn’t hold herself to a very professional standard. She offered us a discount for our stay, that we never received and moved us rooms. When we got to the new room it was clear it wasn’t properly cleaned as there was food on the floor from the previous tenants and overall just dirty. Do yourself a favor and stay at a different hotel nearby.

Posted by on Jul 26, 2021

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4 out of 5

Posted by on Jul 10, 2021

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5 out of 5
The staff was fantastic. The gal that checked us in was quick, friendly, informative. They also did a great job decorating for the 500! Made it a lot of fun. We were a little let down with breakfast...we're probably still in COVID transition, but there were some sandwiches in a fridge and cool pancake maker...but no orange juice, breads, etc. Overall a great stay.

Posted by on May 31, 2021

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3 out of 5
Heated pool

Posted by on May 23, 2021

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4 out of 5
I was happy with our stay - the hotel was understaffed but the people working were really great! Even though they were a little stressed they did a great job trying to make our stay as nice as possible

Posted by on May 18, 2021

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3 out of 5
Fine place to stay overall but a bit stingy for the price you pay. Importantly the room was clean and the front staff was friendly. The mirror and chair in the room were broken but still usable. There was only one towel available and no hair dryer. Overall feel was not $160/night.

Posted by on Apr 25, 2021

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3 out of 5

Posted by on Jul 19, 2020

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4 out of 5
The breakfast was good, especially the scrambled eggs and orange juice.

Posted by , from Lexington, KY on Mar 9, 2020

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About the Best Western Plus Indianapolis NW Hotel

Location 7220 Woodland Drive, Indianapolis, IN 46278

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Indianapolis NW Hotel offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is available daily. Event space at this hotel measures 792 square feet (71 square meters) and includes conference space. The eco-friendly Best Western Plus Indianapolis NW Hotel also features a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free. This Indianapolis hotel is smoke free.

  • 121 guestrooms or units
  • 4 levels
  • 792 sq ft of conference space
  • 71 sq m of conference space
  • To-go breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Plus Indianapolis NW Hotel offers 121 accommodations with complimentary bottled water and coffee/tea makers. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Cribs (infant beds) are available for USD 15.0 per stay.

Pet Policy

  • Pets: USD 30.00 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per stay
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Northwest
  • Best Western Plus Indianapolis NW
  • Holiday Inn Express Northwest Park Hotel Indianapolis
  • Holiday Inn Express Northwest Park Indianapolis
  • Holiday Inn Express Northwest Park Hotel
  • Holiday Inn Express Northwest-Park 100 Hotel Indianapolis
  • Best Plus Indianapolis Nw
  • Best Western Plus Indianapolis NW Hotel Hotel
  • Best Western Plus Indianapolis NW Hotel Indianapolis
  • Best Western Plus Indianapolis NW Hotel Hotel Indianapolis

You should know

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.