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"Easy access to downtown and airport . This hotel is scheduled for a complete renovation in 2018. " More

By a verified traveler on Thu 30 Nov 2017

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Hotel Description

Enjoy the indoor pool at this Indianapolis hotel

In suburbs

You'll find University of Indianapolis and Key Stadium within 3 miles (5 km) of this hotel. Garfield Park Conservatory and Sarah Shank Golf Course are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, comfy beds

Featuring conveniences like refrigerators and microwaves, the 118 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include pillowtop beds, premium bedding, and coffee/tea makers.

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$114* Per night/room Oct 31 - Nov 1

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, Accessible, Non Smoking (Hearing)

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Holiday Inn Express Indianapolis South, an IHG Hotel ratings based on 15 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Holiday Inn Express Indianapolis South, an IHG Hotel

Everyone (2) Family (1)
4 out of 5

Posted by on May 28, 2021

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2 out of 5
I like the customer service. I didn't like the cleanliness of the room. Construction dust everywhere as well outside of the room, elevator, hallways...

Posted by on Dec 17, 2019

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2 out of 5
-There was a mouse in room 327 -We have been in contact with Leo at the front desk and have had to follow up two different times because he hasn't given us communication that we were promised.

Posted by on Feb 26, 2019

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Comment from Hotel Management

Mar 18, 2019 by General Manager

On behalf of the staff and management, please accept my sincere apologies for your unsatisfactory experience. We have forwarded your feedback to our team to identify the issue with our service. We are hopeful for an opportunity to serve you better in the future. Sincerely, Nina Witowski General Manager`

4 out of 5

Close to downtown and great staff

Easy access to downtown and airport . This hotel is scheduled for a complete renovation in 2018.

Posted by on Nov 30, 2017

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1 out of 5

Stay somewhere else when in Indy

Pros: Free breakfast
Cons: Nothing close, Noisy, staff, walls, bed
They upgraded me for free... Before I was really asked if I wanted it... So its a good thing I was there with my significant other instead of someone I was expecting to sleep on the previously promised pullout couch. I guess someone could have slept in the jacuzzi... :) So you would think I would be pleased... But... The staff seemed irritated I was there the instant I walked in the door. Then they forgot to clean the room after personally asking me if it needed to cleaned. It rained, and it leaked into the room and made the thing stink the whole time I was there. When I told them they told me it was unfortunate... I agreed. It was loud in the room because of traffic and its no where near anything useful. The bed is awful. I probably should have tried the jacuzzi in retrospect. Its about one step softer than the floor. I think my car would be more comfortable.... Just go somewhere else... I guess it could have been worse, but it was less than average.

Posted by , from Battle Creek, MI, USA on Aug 27, 2012

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1 out of 5

Bed Bug

Pros: Free breakfast
The hotel was fine until I saw a huge bed bug on the pillow and it totally ruined the stay.

Posted by , from Pittsburgh, PA, USA on May 7, 2012

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5 out of 5

loved this hotel

Pros: Free breakfast, Free Internet, Quiet
Cons: distance
One of the best hotel I have stayed in long time.only downfalla

Posted by , from Indianapolis on Mar 12, 2012

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5 out of 5

very nice

Pros: Free breakfast, Free Internet
recently redone hotel very courteous reception at check-in good breakfast great experience had indoor pool which I didn't use but kids seemed to enjoy it

Posted by , from cincinnati on Apr 13, 2011

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4 out of 5

Great staff

The hotel staff was super pleasant, helpful and all around amazing! Thanks!

Posted by on Feb 21, 2011

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5 out of 5

I was quite pleased with my stay

Pros: Free breakfast, Free Internet, Quiet
The room was clean and spacious,, the staff was courteous and efficient and the breakfast was hot with a variety of offerings. it was a very good value for the money

Posted by , from Chicago area on Feb 8, 2011

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About the Holiday Inn Express Indianapolis South, an IHG Hotel

Location 5151 S East St, Indianapolis, IN 46227

Property Features

Holiday Inn Express Indianapolis South, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available. The business-friendly Holiday Inn Express Indianapolis South, an IHG Hotel also features a terrace, a picnic area, and complimentary newspapers in the lobby. Self parking is free. This Indianapolis hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 4 levels
  • 575 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Indianapolis Station (8.3 km / 5.2 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Express Indianapolis South, an IHG Hotel offers 118 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Indianapolis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 7 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 per room (weight limit: 100 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Indianapolis South
  • Holiday Inn Express Indianapolis South
  • Holiday Inn Express Indianapolis South Hotel Indianapolis
  • Holiday Inn Express Indianapolis South Hotel
  • Holiday Inn Indianapolis
  • Indianapolis Holiday Inn
  • Holiday Inn Express Indianapolis South
  • Holiday Inn Express Indianapolis South, an IHG Hotel Hotel

You should know

  • Pool access available from 9 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.