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"we received a free room upgrade! Loved the evening drinks/appetizers that were free and the free breakfast! " More

By a verified traveler on Tue 12 Jul 2016

Hotel Description

3.5-star hotel near Indiana Convention Center, connected to a shopping center

Heart of Indianapolis

At this Downtown Indianapolis hotel, you'll be well placed to visit Indiana Convention Center and Circle Center Mall, both within a 5-minute walk. Eiteljorg Museum of American Indians and Western Art and Bankers Life Fieldhouse are also within half a mile (1 km).

Renovated in 2016

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. Enjoy the 24-hour fitness center and free cooked-to-order breakfast.

Free Internet, sofa beds

Featuring conveniences like sofa beds and living rooms, the 360 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include MP3 docks, refrigerators, and microwaves.

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$162* Per night/room Sep 30 - Oct 1

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites Indianapolis Downtown ratings based on 37 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Embassy Suites Indianapolis Downtown

Everyone (9) Couples (2) Family (3)
5 out of 5
Liked the free breakfast and happy hour. And that the staff was super helpful. Did not like the glass elevators.

Posted by on Aug 27, 2019

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Comment from Hotel Management

Aug 27, 2019 by Tony

Thank you!

1 out of 5
Embassy Suites did not have security or camera in parking garage. My sons car was broken into and someone took his backpack which had $7000.00 in cash, passports, gift cards, lap top and phone. Embassy Suites should be responsible for this. Should comp all rooms and reimburse for all items stolen. Management didn’t do anything

Posted by on Jul 15, 2019

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Comment from Hotel Management

Aug 12, 2019 by .

.

2 out of 5
I liked the view but window were dirty and the refrigerator kept leaking . Also housekeeping did not clean our room

Posted by on Jun 27, 2019

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Comment from Hotel Management

Jun 28, 2019 by Tony

We are so sorry for your experience, and will take care of it.

4 out of 5
No comment no comnent no comment no comment no comment

Posted by on Jun 22, 2019

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Comment from Hotel Management

Jul 4, 2019 by .

.

4 out of 5

Posted by on Mar 25, 2019

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Comment from Hotel Management

Apr 16, 2019 by Skylyr

Thank you for taking the time to review your most recent experience with us. We are happy to know that we exceeded your epectations. Thank you again for your great review and we look forward to welcoming you back to the hotel in the future.

3 out of 5

Posted by on Mar 17, 2019

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Comment from Hotel Management

Apr 16, 2019 by FOM

Thank you for taking the time to review your most recent experience with us. I apologize that we did not exceed your expectations while you were here. Thank you again for your review.

5 out of 5
The room was very nice breakfast was amazing. The view is great as well.

Posted by on Feb 24, 2019

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Comment from Hotel Management

Feb 25, 2019 by Skylyr

Thank you for taking the time to review your most recent experience with us. I am happy to know that we were able to exceed your expectations. Thank you again for your great review and we look forward to welcoming you back in the near future.

5 out of 5

Posted by on Feb 16, 2019

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Comment from Hotel Management

Apr 16, 2019 by Skylyr

Thank you for taking the time to review your most recent experience with us. We are happy to know that we exceeded your epectations. Thank you again for your great review and we look forward to welcoming you back to the hotel in the future.

3 out of 5
Tv didn’t want to work half the time in our room. One of the elevators was broken in our side of the hotel. The pool was closed down so we couldn’t go swimming which was something we were forward to. I’ve stayed at this hotel years ago when it was just Embassy Suites and had a much enjoyable stay.

Posted by on Jul 23, 2018

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Comment from Hotel Management

Sep 20, 2018 by Kelly

Thank you for taking the time to share your experience about your recent stay at our hotel. We value all of our guests and we strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

5 out of 5

Great time

Pros: The staff was very nice and helpful
Cons: nothing
Location: the mall, zoo, restaurants and museums
we received a free room upgrade! Loved the evening drinks/appetizers that were free and the free breakfast!

Posted by , from Indianapolis, IN on Jul 12, 2016

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About the Embassy Suites Indianapolis Downtown

Location 110 West Washington Street, Indianapolis, IN 46204

Property Features

Embassy Suites Indianapolis Downtown offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served, and guests can also enjoy a free manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. There's an onsite 24-hour business center. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Embassy Suites Indianapolis Downtown. For a fee, parking is available. A complete renovation of Embassy Suites Indianapolis Downtown was completed in 2016. This 3.5-star Indianapolis hotel is smoke free.

  • 360 guestrooms or units
  • 18 levels
  • Built in 1985
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Separate living room
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge)

Transport

  • Airport: Indianapolis, IN (IND-Indianapolis Intl.) (21.2 km / 13.2 mi)
  • Train station: Indianapolis Station (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites Indianapolis Downtown offers 360 accommodations with MP3 docking stations and minibars. Accommodations offer separate living rooms and include sofa beds. LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Separate bedroom
  • Living room
  • Pull-out sofa bed
  • Minibar
  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free cooked-to-order breakfast. The hotel hosts a free manager's reception daily.

Embassy Suites Indianapolis Downtown has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 3 AM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: USD 11.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 11.95 (rates may vary)
  • Self parking fee: USD 28 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel Indianapolis Downtown
  • Embassy Suites Indianapolis Downtown
  • Indianapolis Downtown Embassy Suites
  • Embassy Suites Indianapolis
  • Indianapolis Embassy Suites
  • Embassy Suites Indianapolis Downtown Hotel
  • Embassy Suites Indianapolis
  • Embassy Suites Indianapolis Downtown Hotel
  • Embassy Suites Indianapolis Downtown Indianapolis
  • Embassy Suites Indianapolis Downtown Hotel Indianapolis

You should know

  • Guests may experience noise disturbance due to nearby construction work.
url importing https://www.travelocity.com/Indianapolis-Hotels-Embassy-Suites-Indianapolis-Downtown.h17828-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.