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Embassy Suites Indianapolis Downtown

3.5-star property
110 West Washington Street, Indianapolis, IN 1-855-201-7819
4.3 out of 5
Very good!
See all 28 travelocity Reviews

"downtown location disliked nothing " More

By a verified traveler on Tue 02 Aug 2022

Points Of Interest

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Hotel Description

3.5-star hotel near Indiana Convention Center, connected to a shopping center

Downtown Indianapolis stay

Within a 10-minute walk of this Downtown Indianapolis hotel, you'll find Indiana Convention Center and Lucas Oil Stadium. Also, Gainbridge Fieldhouse is within half a mile (1 km) and Indianapolis Zoo is within 2 miles (3 km).

Free breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. Enjoy the 24-hour gym and free cooked-to-order breakfast.

Suite, One King Bed, Roll In Shower

Bed Count 1 King Bed Maximum Occupancy 4 Max
$180* Per night/room Oct 12 - Oct 13

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton Indianapolis Downtown ratings based on 28 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites by Hilton Indianapolis Downtown

Everyone (12) Couples (6) Family (6)
5 out of 5

Posted by on Jun 3, 2023

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Comment from Hotel Management

Jun 26, 2023 by Embassy Suites by Hilton Indianapolis Downtown

Hi, Tajana! Thank you for taking the time to leave us a 5-star review. We appreciate you choosing to stay with us and we look forward to welcoming you back to the Embassy Suites Indianapolis Downtown again soon.

5 out of 5

Posted by on May 7, 2023

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Comment from Hotel Management

May 31, 2023 by Embassy Suites by Hilton Indianapolis Downtown

Thank you for taking the time to leave a review, Ashley! We are pleased to know that you enjoyed your recent stay with us and we look forward to welcoming you back to the Embassy Suites Indianapolis Downtown again soon!

2 out of 5
Garage elevator was not working and I recently had surgery on my foot and had to walk down 4 flights of stairs to get to the hotel lobby. I don’t know how someone who was truly handicapped would have navigated this issue !!

Posted by on May 7, 2023

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Comment from Hotel Management

May 16, 2023 by Embassy Suites by Hilton Indianapolis Downtown

Hi, Michael. Thank you for taking the time to leave a review on your recent stay with us. It saddens us to hear your frustrations about the construction in our parking garage. Providing an excellent guest experience is one of our top priorities, and we apologize that we missed the mark. We hope we can welcome you back to the Embassy Suites Indianapolis Downtown once the construction is finalized.

5 out of 5

Posted by on Jan 9, 2023

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1 out of 5
Season ticket holder and this is the worst place I’ve stayed in Indy. No place to drop off, had to use parking garag attached. Was on level 7 with no working elevator. So I had to drag my luggage 7 levels. Once I got to the front desk it took 20 minutes to finally check in. Not worth the extra charge. Most other hotels in downtown area are much better and cheaper.

Posted by on Dec 27, 2022

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5 out of 5
It was great

Posted by on Oct 31, 2022

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Comment from Hotel Management

Dec 14, 2022 by Embassy Suites by Indianapolis Downtown

Thank you for taking the time to leave a review, Justin! We appreciate your feedback and look forward to welcome you back to the Embassy Suites Indianapolis Downtown again soon.

4 out of 5

Posted by on Sep 19, 2022

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5 out of 5
downtown location disliked nothing

Posted by on Aug 2, 2022

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5 out of 5
We really enjoyed our time in Indy and staying at Embassy Suites made it even better. The complementary drinks and snacks were great for adults and kids. Rooms were great and very clean. Pool area was fun for kids and adults. And the complimentary breakfast was very good. Would definitely stay again and recommend to others.

Posted by on Jan 23, 2022

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5 out of 5

Posted by on Nov 7, 2021

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About the Embassy Suites Indianapolis Downtown

Location 110 West Washington Street, Indianapolis, IN 46204

Renovations + Closures

The following facilities or services will be unavailable from August 1 2023 to September 30 2023 (dates subject to change):

  • Swimming pool

The property will be renovating from July 17 2023 to December 31 2023 (completion date subject to change). The following areas are affected:

  • Lobby

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Property Features

Embassy Suites by Hilton Indianapolis Downtown offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served, and guests can also enjoy a free manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Business amenities include a 24-hour business center and 10 meeting rooms. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Indianapolis Downtown. Parking is available for a fee. This 3.5-star Indianapolis hotel is smoke free.

  • 360 guestrooms or units
  • 18 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1985
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Separate living room
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Indianapolis Station (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Indianapolis Downtown offers 360 accommodations with MP3 docking stations and coffee/tea makers. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

  • Separate bedroom
  • Sitting area
  • MP3 dock
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Toothbrush and toothpaste available
  • Change of towels (on request)

Food & Drink

Guests are served free cooked-to-order breakfast. The hotel hosts a free manager's reception daily.

Embassy Suites by Hilton Indianapolis Downtown has a restaurant serving breakfast, lunch, and dinner.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive smart lock details. Guests are required to download the property's Hilton Honors mobile app before check-in.

Guests will receive smart lock details. Guests are required to download the property's Hilton Honors mobile app before check-in.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Property mobile app required for guests
  • Contactless check-in is available
  • Property mobile app name Hilton Honors
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: USD 11.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 11.95 (rates may vary)
  • Covered self parking fee: USD 44 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel Indianapolis Downtown
  • Embassy Suites Indianapolis Downtown
  • Indianapolis Downtown Embassy Suites
  • Embassy Suites Indianapolis
  • Indianapolis Embassy Suites
  • Embassy Suites Indianapolis Downtown Hotel
  • Embassy Suites Indianapolis Downtown
  • Embassy Suites by Hilton Indianapolis Downtown Hotel
  • Embassy Suites by Hilton Indianapolis Downtown Indianapolis

You should know

  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.