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4.2 out of 5

"Nice art work. Italian Restaurant on ground level was wonderful. First room had a broken sliding barn door to the bathroom. Moved to a new room. Was ... " More

By a verified traveler on Wed 25 Nov 2020

Hotel Description

4-star hotel near Bankers Life Fieldhouse

City center retreat

Within a 15-minute walk of this Downtown Indianapolis hotel, you'll find Bankers Life Fieldhouse and Lucas Oil Stadium. Also, Circle Center Mall is within half a mile (1 km) and Indiana Convention Center is within 2 miles (3 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Self parking, a terrace, and dry cleaning are also offered.

Free WiFi, refrigerators

Offering conveniences like refrigerators and coffee/tea makers, the 209 guestrooms also have free WiFi and 24-hour room service. LCD TVs, rainfall showerheads, and free bottled water are also available.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$123* Per night/room Dec 3 - Dec 4

Executive Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Accessible (California King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms (Residence King)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Deluxe Room (California King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms, Accessible (Residence King)

Bed Count 2 King Beds Maximum Occupancy 5 Max

The Alexander ratings based on 24 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Alexander

Everyone (17) Couples (4) Family (2)
3 out of 5
Nice art work. Italian Restaurant on ground level was wonderful. First room had a broken sliding barn door to the bathroom. Moved to a new room. Was not as nice a room. Clearing a down grade. Had the maid across the hall come in and vacuum. Shower was nice. No free bottled water as advertised. You have to taken two different elevators to get to your room. No direct access from parking garage by elevator. Parking cost 35.

Posted by , from Winona MN on Nov 25, 2020

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Comment from Hotel Management

Nov 25, 2020 by The Alexander

Thank you for staying at The Alexander. We appreciate your feedback!

4 out of 5

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 18, 2020 by The Alexander

Thank you for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by The Alexander

Thank you for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by The Alexander

Thank you for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Feb 2, 2020

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Comment from Hotel Management

Feb 2, 2020 by The Alexander

Thank you for staying with us. We appreciate your feedback!

4 out of 5
Decor and amenities were very nice. Room was very clean and nicely laid out. Shower head was disappointing.

Posted by on Jan 13, 2020

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Comment from Hotel Management

Jan 30, 2020 by The Alexander

Thank you for staying with us. We appreciate your feed back and will be addressing your issues with the appropriate departments.

4 out of 5
The art and stuff is great, I come from the city that is the birthplace of 21C. The exterior facade is nice and the surroundings OK great restaurants nearby. The interior design / layout was decent albeit the lobby is a bit crowded during check-out and a line forms in the main walkway in and out of rooms. The room itself was nice what is advertised as a "deluxe" room on travelocity is in fact just a standard room there. So Travelocity needs to figure that out. The city view room i booked now longer exists due to surrounding buildings but we got a room with a view of the Lilly campus, aka sunset, kudos to the check-in clerk for that. The room was clean to the eye, but already showing wear and tear from use. The room needed a thorough dusting all baseboards were dusty as well as the trim on the interior doors going into the bathroom (what you stare at when sitting on the pot). The room was nice, but I wouldn't say luxurious. The proximity to the stadium gives them a luxury to charge what they want.

Posted by on Dec 8, 2019

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Comment from Hotel Management

Jan 30, 2020 by The Alexander

Thank you for staying with us. We appreciate your feedback and we will be addressing your issues with the appropriate departments.

5 out of 5
Hotel staff was super friendly and helpful. I had no issues when requesting anything from the staff. Room service was great too.

Posted by on Oct 1, 2019

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2 out of 5

Posted by on Aug 17, 2019

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5 out of 5

Posted by on May 19, 2019

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

The Alexander offers its guests a fitness center and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 16500 square feet (1533 square meters) and includes conference space. The business-friendly The Alexander also features a terrace, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available. This 4-star Indianapolis hotel is smoke free.

  • 209 guestrooms or units
  • 6 levels
  • 16500 sq ft of conference space
  • 1533 sq m of conference space
  • Built in 2013
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Indianapolis Intl. Airport (IND) (21.7 km / 13.5 mi)
  • Train station: Indianapolis Station (0.8 km / 0.5 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Alexander offers 209 air-conditioned accommodations with safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Refrigerator
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Market Dining - Onsite restaurant.

Plat 99 - This cocktail bar serves light fare only.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Free bicycles on site
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per accommodation, per stay, plus a one-time cleaning fee of USD 25
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 25.00 per person (approximately)
  • Self parking fee: USD 38.00 per night
  • Valet parking fee: USD 42.00 per night
  • Pet fee: USD 25.00 per accommodation, per stay plus USD 25 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alexander Hotel
  • Alexander Hotel Indianapolis
  • Alexander Indianapolis
  • The Alexander Hotel
  • The Alexander Indianapolis
  • The Alexander Hotel Indianapolis

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.