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Marriott Indianapolis Downtown

4-star property
350 W Maryland St, Indianapolis, IN 1-855-201-7819
4.0 out of 5
Very good!
See all 21 travelocity Reviews

"We did not have a refrigerator or microwave. I need the refrigerator to store diabetic supplies. So needless to say I was surprised and disappointed. ... " More

By a verified traveler on Mon 15 Aug 2022

Points Of Interest

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Hotel Description

4-star hotel near Eiteljorg Museum of American Indians and Western Art, connected to a shopping center

City center stay

Within a 10-minute walk of this Downtown Indianapolis hotel, you'll find Eiteljorg Museum of American Indians and Western Art and NCAA Hall of Champions. Lucas Oil Stadium and Indiana University-Purdue University Indianapolis are also within half a mile (1 km).

Business services

This hotel features 2 coffee shops/cafes and a gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy a meal from the restaurant and relax with a drink at one of the 2 bars/lounges.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$161* Per night/room Feb 12 - Feb 13

Club Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking, View (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility w/ Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking, View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Marriott Indianapolis Downtown ratings based on 21 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Marriott Indianapolis Downtown

Everyone (10) Couples (3) Family (4)
4 out of 5
Excellent

Posted by on Dec 25, 2022

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Comment from Hotel Management

Dec 27, 2022 by Front Desk

On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Indianapolis Marriott Downtown. We are so glad you had an overall positive experience while staying with us! If there is anything else you need assistance with please do not hesitate in reaching out.Thank you for staying at the Indianapolis Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Indianapolis.

3 out of 5
We did not have a refrigerator or microwave. I need the refrigerator to store diabetic supplies. So needless to say I was surprised and disappointed. Called but was told none were available. Not sure I will stay here again.

Posted by on Aug 15, 2022

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Comment from Hotel Management

Aug 17, 2022 by Sincerely, Charlotte Cripe Assistant Front Office

First and foremost, thank you for taking the time to complete the satisfaction survey. Your feedback is very important to us and our goal is to have every guest 100% satisfied with their stay. With that said, we noticed we received low scores in several areas, and I hope you will accept my sincerest apologies for disappointing you from an overall perspective. I appreciate the feedback from your experience, and will share the specifics with my team. It was a pleasure having you stay with us, and we hope to have the opportunity to regain your confidence in the future. If there is ever anything I can personally assist you with in the future, please do not hesitate to contact me via email or in the office directly. My contact info is below.

5 out of 5
Felt a a classy NYC hotel. Superb! Best Marriott ever stayed in! Lobby beautiful, valet parking was fantastic, excellent service!

Posted by , from Huntersville on May 16, 2022

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Comment from Hotel Management

May 16, 2022 by Indianapolis Marriott Downtown

Dear Julie, Thank you for choosing the Indianapolis Marriott Downtown. We appreciate the kind words. It was a pleasure hosting you and we hope to see you in the future!

2 out of 5

Posted by on May 15, 2022

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5 out of 5
Didn't like the fact the safe battery was dead.. Couldn't leave valuables secure in the room. was pressed for time and wasn't able to wait for maintenance.

Posted by , from Indianapolis on Dec 20, 2021

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Comment from Hotel Management

Dec 20, 2021 by Your Indianapolis Marriott Management Team

Thank you for your feedback. We appreciate your business and letting us know your concerns.

4 out of 5
The hotel was beautiful but it was noisy at night and there was no refrigerator in the room.

Posted by on Nov 7, 2021

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Comment from Hotel Management

Nov 10, 2021 by Your Indianapolis Marriott Management Team

Thank you for your feedback.

5 out of 5
Can walk to Lucas oil stadium indoors

Posted by on Nov 1, 2021

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Comment from Hotel Management

Nov 6, 2021 by Your Indianapolis Marriott Management Team

Thank you for your feedback!

5 out of 5
Good

Posted by on Sep 11, 2021

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Comment from Hotel Management

Sep 11, 2021 by IMD123

Thank you for choosing to stay with us and thank you for your feedback!

5 out of 5
EASY ONLINE BOOKING, STAFF WAS FRIENDLY

Posted by on Jun 29, 2021

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Comment from Hotel Management

Jun 30, 2021 by Your Indianapolis Marriott Management Team

Thank you so much for your feedback! We appreciate your business. Hope to see you again soon!

5 out of 5

Posted by on Apr 26, 2021

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Comment from Hotel Management

May 8, 2021 by IMD123

Thank you so much for choosing to stay with us! We really appreciate your feedback and hope to have you stay with us again soon.

About the Marriott Indianapolis Downtown

Location 350 W Maryland St, Indianapolis, IN 46225

Property Features

There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. There's an onsite business center. WiFi is free in public spaces. Event space at this hotel measures 40000 square feet (3716 square meters) and includes conference space. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Marriott Indianapolis Downtown. For a fee, parking is available. This 4-star Indianapolis hotel is smoke free.

  • 650 guestrooms or units
  • 19 levels
  • 2 bars or lounges
  • 2 coffee shops
  • 40000 sq ft of conference space
  • 3716 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator (on request)

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Indianapolis Station (0.9 km / 0.6 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Marriott Indianapolis Downtown offers 650 accommodations with iPod docking stations and safes. Beds feature premium bedding. 37-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Indianapolis hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and refrigerators can be requested.

  • IPod dock
  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 11 AM and on weekends from 6:30 AM to 11 AM.

Conner's Kitchen + Bar - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Starbucks - Onsite coffee shop. Open daily.

Rye Bar - This lobby lounge serves light fare only. Open select days.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 4:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. A shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and lunch. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 4.00 and USD 15.00 for adults, USD 4.00 and USD 7.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 16.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 16.95 per night (rates may vary)
  • Self parking fee: USD 50 per night
  • Valet parking fee: USD 55 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Indianapolis Downtown Marriott
  • Marriott Hotel Indianapolis Downtown
  • Marriott Indianapolis Downtown
  • Indianapolis Marriott
  • Marriott Indianapolis Downtown Hotel Indianapolis
  • Marriott Indianapolis Downtown Hotel
  • Marriott Indianapolis Downtown Hotel
  • Marriott Indianapolis Downtown Indianapolis
  • Marriott Indianapolis Downtown Hotel Indianapolis

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.