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"clean and comfortable hotel free starbucks coffee is good specially Shulas is good restaurant for dinner " More

By a verified traveler on Mon 12 Jun 2017

Hotel Description

4-star hotel near Indiana Convention Center

Heart of Indianapolis

A stay at this Downtown Indianapolis hotel places you steps from Indiana Convention Center and a 5-minute walk from Circle Center Mall. Eiteljorg Museum of American Indians and Western Art and Bankers Life Fieldhouse are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, express check-out, and valet parking. There's a 24-hour fitness center on site, and a 24-hour front desk and a coffee shop are also provided.

Soaking tubs, comfy beds

Boasting deep soaking bathtubs, the 575 guestrooms also offer WiFi and pillowtop beds. Flat-screen TVs come with digital channels, and other amenities include wired Internet and 24-hour room service.

Club Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Traditional Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed with Sofa bed, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Indianapolis ratings based on 11 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Westin Indianapolis

Everyone (9) Couples (1)
5 out of 5
Great customer service!!! Clean rooms and nice facilities

Posted by on May 6, 2019

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Comment from Hotel Management

May 6, 2019 by Guest Relations

Thank you for leaving us feedback about your recent stay. We are so pleased to hear you had a pleasant experience here at The Westin Indianapolis! I will pass on your kind words to our staff, who will very much appreciate it. Thank you for staying with us and we hope to have you again!

5 out of 5

Posted by on Feb 26, 2019

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4 out of 5
Very classy hotel. Friendly staff. Really enjoy the hot tub

Posted by on Dec 18, 2018

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Comment from Hotel Management

Dec 19, 2018 by Guest Relations

Thank you for your feedback. We are so pleased to hear you enjoyed your stay and hope to welcome you back!

2 out of 5

Posted by on Sep 20, 2018

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2 out of 5

Ehhh

The staff had attitudes at times and overcharged my debit card

Posted by , from indianapolis on Feb 26, 2018

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Comment from Hotel Management

Mar 2, 2018 by Guest relations

We always try to provide our guests with an excellent experience, and I'm sorry we did not achieve this for you. I appreciate your feedback and be assured I will share your comments with my team. Please give us a call regarding your overcharge and we will be happy to fix it.

4 out of 5

asms

Pros: good location clean and large space
Cons: air condition sound is so noisy
Location: very close from Conference hall it takes about just 2min.
clean and comfortable hotel free starbucks coffee is good specially Shulas is good restaurant for dinner

Posted by , from bloomington on Jun 12, 2017

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4 out of 5

Westin

Pros: It was clean
Cons: Bring down your prices
Location: Didn't explore.
It was good, although pricy, valet parking and Shula's.

Posted by on Jan 20, 2017

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5 out of 5

Beautiful hotel within walking distance to many a.

Great place to stay if you can find the parking garage.

Posted by on May 24, 2016

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4 out of 5

Convenient with great staff

My family stayed here for a short staycation over Christmas break. We have 2 small children so the ease of getting to nearby attractions was paramount. The indoor pool was also a nice option for us. Great staff!

Posted by on Jan 5, 2016

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4 out of 5

Convenient to convention I was attending.

Pros: Convenience to convention I was attending.
Cons: Selection of restaurants available.
Location: In center of city near all type athletic events, shopping mall, government centers.
Hotel was in center of convention center of city. Had only one restaurant that I found had a very high reputation, was expensive and food was not that great. The nearby mall was convenient and had a good selection of restaurants as an alternative.

Posted by , from Texas on Oct 8, 2015

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Property Features

The Westin Indianapolis offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are available in public spaces for a fee. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 39,000 square feet (4 square meters) and includes conference space. The business-friendly The Westin Indianapolis also features multilingual staff, concierge services, and dry cleaning/laundry services. For a fee, parking is available. This 4-star Indianapolis hotel is smoke free.

  • 1 building
  • 575 guestrooms or units
  • 15 levels
  • 39,000 sq ft of conference space
  • 4 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Valet parking (surcharge)

Transport

  • Airport: Indianapolis, IN (IND-Indianapolis Intl.) (21 km / 13.1 mi)
  • Train station: Indianapolis Station (0.8 km / 0.5 mi)
  • Property shuttles: Area shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

The Westin Indianapolis offers 575 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Deep soaking tub
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy breakfast daily.

Restaurant and Bar - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Weight limit: 40 lb
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Pets allowed (no fees)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: USD 14.95 per person (approximately)
  • Fee for in-room wireless Internet: USD 13.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 13.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 13.95 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 13.95 per night (rates may vary)
  • Valet parking fee: USD 45.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Indianapolis Westin
  • Westin Hotel Indianapolis
  • Westin Indianapolis
  • The Westin Indianapolis Hotel Indianapolis
  • Westin Indianapolis Hotel

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.