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4.2 out of 5

"Check -in and check- out went smooth and staff were amazing !!! The vallet parking was a life saver ! " More

By a verified traveler on Sun 26 Jan 2020

Hotel Description

4-star hotel near Indiana Convention Center, connected to a shopping center

City center stay

A stay at this Downtown Indianapolis hotel places you steps from Circle Center Mall and a 5-minute walk from Indiana Convention Center. Bankers Life Fieldhouse and Lucas Oil Stadium are also within half a mile (1 km).

Multiple dining options

This smoke-free hotel includes 3 restaurants, an indoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. You'll appreciate the spa tub, bar/lounge, and laundry facilities.

Free Internet, iPod docks

Featuring conveniences like refrigerators and coffee/tea makers, the 499 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. IPod docks, room service, and premium bedding are also available.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$104* Per night/room Dec 6 - Dec 7

Room, 1 King Bed (Capitol View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible (with Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds (Capitol View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hyatt Regency Indianapolis ratings based on 24 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Regency Indianapolis

Everyone (17) Couples (3) Family (6)
1 out of 5

Posted by on Feb 16, 2020

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1 out of 5
This was supposed to be cancelled and was not. Got charged for it.

Posted by on Feb 13, 2020

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5 out of 5
Check -in and check- out went smooth and staff were amazing !!! The vallet parking was a life saver !

Posted by on Jan 26, 2020

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5 out of 5

Posted by on Dec 2, 2019

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5 out of 5
Room was fantastic, very easy check-in, everyone has been incredibly kind and helpful, and it's in walking distance from pretty much anything downtown.

Posted by on Dec 1, 2019

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4 out of 5
Really enjoyed the location. Hotel was nice. Parking expensive but understandable due to location.

Posted by on Nov 19, 2019

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5 out of 5

Posted by on Nov 4, 2019

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4 out of 5
Room was nice, clean & recently updated. Bedding wasn’t the greatest but we were only there one night so it was tolerable. Room was a little humid/musty - didn’t smell bad- just kind of odd considering the AC was on and the weather wasn’t humid. Staff was nice. Not the greatest experience but definitely not bad.

Posted by on Sep 3, 2019

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2 out of 5
Staff were not the kindest especially the African-American manager on duty during the night. He acted as if we were a bother with our questions about extra pillows for our room. Our check-in was at 3pm. We didn’t not arrive until almost 4pm and our room still wasn’t ready for us! They “rushed” the cleaning of our room to get us in quickly, but didn’t do a through cleaning. We found out from another guest that they were also having the same experience. Staff didn’t not try to make things right for us customers. Didn’t try to find another or anything. I paid almost $300 for ONE night in a very nice hotel and I don’t think I want to make a return trip due to the staff and management. It’s a shame.

Posted by on Aug 12, 2019

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5 out of 5
The location is right where you want to be in downtown

Posted by on May 19, 2019

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Property Features

Hyatt Regency Indianapolis offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 35,000 square feet (3 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hyatt Regency Indianapolis. Parking is available for a fee. This 4-star Indianapolis hotel is smoke free.

  • 499 guestrooms or units
  • 21 levels
  • 3 dining venues
  • 35,000 sq ft of conference space
  • 3 sq m of conference space
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Indianapolis Intl. Airport (IND) (21.5 km / 13.3 mi)
  • Train station: Indianapolis Station (0.9 km / 0.6 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt Regency Indianapolis offers 499 accommodations with iPod docking stations and safes. Beds feature down comforters and premium bedding. 37-inch flat-screen televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers. This Indianapolis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:30 AM.

The Eagle's Nest - This fine-dining restaurant specializes in American cuisine and serves dinner only.

One South - This restaurant specializes in American cuisine and serves breakfast and lunch. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.00 and USD 10.00 per person (approximately)
  • Covered self parking fee: USD 38 per day
  • Valet parking fee: USD 48 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Indianapolis
  • Hyatt Regency Hotel Indianapolis
  • Hyatt Regency Indianapolis
  • Indianapolis Hyatt
  • Indianapolis Hyatt Regency
  • Regency Hyatt Indianapolis
  • Regency Indianapolis
  • Hyatt Regency Indianapolis Hotel Indianapolis
  • Hyatt Regency Indianapolis Hotel
  • Hyatt Regency Indianapolis Hotel
  • Hyatt Regency Indianapolis Indianapolis
  • Hyatt Regency Indianapolis Hotel Indianapolis

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.