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Sleep Inn & Suites and Conference Center Downtown

2.5-star property
1244 W 16th St, Indianapolis, IN 1-855-201-7819
3.4 out of 5
See all 14 travelocity Reviews

"Very beautiful and comfortable. " More

By a verified traveler on Sat 26 Feb 2022

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Hotel Description

Hotel near Indiana University-Purdue University Indianapolis in Indianapolis

In Indianapolis

Within 3 miles (5 km) of this hotel, you'll find Indiana University-Purdue University Indianapolis and Indiana Convention Center. Lucas Oil Stadium and Gainbridge Fieldhouse are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 2 conference rooms, as well as the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$93* Per night/room Feb 5 - Feb 6

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sleep Inn & Suites and Conference Center Downtown ratings based on 14 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sleep Inn & Suites and Conference Center Downtown

Everyone (10) Couples (2) Family (1)
2 out of 5
I walked into the lobby to check in and the clerk was on the phone arguing with her manager dropping the F bomb every other sentence while threatening to quit. This continued for the three customers in front of me and then while I was at the counter as well.

Posted by on May 17, 2022

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Comment from Hotel Management

Jun 13, 2022 by jl

Thank you for your review and comments. Kind Regards, Jeff Lewis, General Manager

5 out of 5
Very beautiful and comfortable.

Posted by , from Rockford on Feb 26, 2022

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Comment from Hotel Management

Feb 28, 2022 by jl

Thank you for the 5 rating! We hope to see you again soon. Best Regards, Jeff Lewis, General Manager

1 out of 5
Furniture in lobby dirty. Furniture and Drapes in Room Stained and Chairs had bad odor. Breakfast Bar consisted of Juice, Coffee and stale packaged pastry Will not go back.

Posted by on Dec 12, 2021

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Comment from Hotel Management

Dec 13, 2021 by jl

Thank you for taking the time to write a review. Sincerely, Jeff Lewis, General Manager

2 out of 5
It was a short drive from downtown. Very accessible and in a quiet neighborhood. The shower broke in our room and water was pouring out from around the spout. We had to be moved to another room but no other consolation was given for our trouble. The breakfast was a huge disappointment. They had microwaveable burritos, yogurt, and prepackaged pastries I could've picked up from any gas station.

Posted by on Nov 24, 2021

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Comment from Hotel Management

Nov 24, 2021 by jl

Dear Alisha, Thank you for your review. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Kind Regards, Jeff Lewis General Manager

1 out of 5

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jun 4, 2020 by jl

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Jeff Lewis, General Manager

4 out of 5
Located in a "industrial" area of town and that wasn't very welcoming.

Posted by on Aug 28, 2019

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Comment from Hotel Management

Aug 29, 2019 by jl

Thank you for your review. We appreciate the feedback and hope to see you again soon. Kind Regards, Jeff Lewis, General Manager

4 out of 5

Posted by on Jul 30, 2019

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Comment from Hotel Management

Jul 31, 2019 by jl

Thank you for taking the time to write a review. We hope to see you again soon. Kind Regards, Jeff Lewis, General Manager

5 out of 5

Posted by on Mar 23, 2019

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Comment from Hotel Management

Apr 1, 2019 by jl

Thank you for the all 5's rating! We appreciate the feedback and hope to see you again soon. Best Regards, Jeff Lewis, General Manager

4 out of 5

Posted by on Dec 19, 2018

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Comment from Hotel Management

Dec 19, 2018 by jl

Thank for the review. We hope to see you again soon. Kind Regards, Jeff Lewis, General Manager

1 out of 5
There was a shoot out in the parking lot the night we were there. Multiple cars were damaged. Not a place I would stay again

Posted by , from ohio on Jul 2, 2018

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Comment from Hotel Management

Jul 3, 2018 by jl

Dear Jason, We apologize for the incident in our parking lot, and unfortunately we had no control over it happening, because hotel guest involved where not involved. We were glad to see how quick the police handled the situation and that no body got hurt. Thank you for your feedback. Sincerely, Jeff Lewis General Manager

About the Sleep Inn & Suites and Conference Center Downtown

Location 1244 W 16th St, Indianapolis, IN 46202

Property Features

Sleep Inn & Suites and Conference Center Downtown offers its guests an indoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is served on weekdays. Event space at this hotel measures 62400 square feet (5797 square meters) and includes conference space. The business-friendly Sleep Inn & Suites and Conference Center Downtown also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Indianapolis hotel is smoke free.

  • 91 guestrooms or units
  • 4 levels
  • 62400 sq ft of conference space
  • 5797 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Indianapolis Station (4.4 km / 2.7 mi)
  • Parking: Free self parking

Room Amenities

Sleep Inn & Suites and Conference Center Downtown offers 91 air-conditioned accommodations with safes and coffee/tea makers. 40-inch plasma televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Plasma television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast on weekdays.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; masks are required in public areas. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 16
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sleep Inn Suites Downtown Hotel Indianapolis
  • Sleep Inn Suites Downtown Indianapolis
  • Sleep Inn Downtown
  • Sleep Inn Suites Conference Center Downtown
  • Sleep Suites Conference Cente
  • Sleep Inn & Suites and Conference Center Downtown Hotel
  • Sleep Inn & Suites and Conference Center Downtown Indianapolis

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.