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4.3 out of 5

"Me and my husband enjoyed our stay. The only issue we had, was the cost to park, high priced breakfast and no microwave or fridge. " More

By a verified traveler on Thu 30 Aug 2018

Hotel Description

4-star Art Deco hotel near Indiana Convention Center

City center retreat

Within a 10-minute walk of this Downtown Indianapolis hotel, you'll find Indiana Convention Center and Eiteljorg Museum of American Indians and Western Art. Bankers Life Fieldhouse and Circle Center Mall are also within half a mile (1 km).

Dining options, 2 bars/lounges

This Art Deco hotel includes 2 restaurants, an indoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the 18 conference rooms, 24-hour business center, and valet parking. Self parking, a coffee shop, and a grocery/convenience store are also offered.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and Egyptian cotton sheets, the 332 guestrooms also offer sofa beds and LCD TVs with cable channels. Other amenities include WiFi, room service, and coffee/tea makers.

Standard King

Bed Count 1 King Bed Maximum Occupancy 2 Max
$156* Per night/room Oct 27 - Oct 28

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Queen Beds, Non-Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One King Bed, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Indianapolis Hotel & Suites ratings based on 31 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Indianapolis Hotel & Suites

Everyone (17) Couples (1) Family (3)
5 out of 5
Very clean and fancy and everyone was nice. It was walking distance from where we needed to go.

Posted by on Aug 25, 2019

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Comment from Hotel Management

Aug 29, 2019 by Joe Melton, General Manager

Thanks for the great feedback regarding your recent stay experience. We strive to be a part of great memories made while visiting Indianapolis and I am happy we were able to achieve that goal with you during your time with us. We look forward to having you stay with us again when your travels bring you back to Indianapolis. Joe Melton General Manager

5 out of 5

Posted by on Aug 19, 2019

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Comment from Hotel Management

Aug 21, 2019 by Joe Melton, General Manager

Thanks for the great rating regarding your recent stay experience. We look forward to having you stay with us again when your travels bring you back to Indianapolis. Joe Melton General Manager

1 out of 5
The Hotel ran out of water I was unable to shower before a big interview. Not happy. The last time I was in hotel with no water was in a third world country.

Posted by on Jul 2, 2019

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Comment from Hotel Management

Jul 5, 2019 by Joe Melton, General Manager

Thank you for the feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I apologize that we failed to create an exceptional experience for you during your time with us. I have shared your feedback with my team so we may learn from where we failed you. I hope that should your travels bring you back to Indianapolis you will give us another opportunity to exceed your expectations. Joe Melton General Manager

5 out of 5
Wonderful except no refrigerator in the room or microwave

Posted by on Jun 18, 2019

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Comment from Hotel Management

Jun 19, 2019 by Joe Melton, General Manager

Thanks for the great feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I am happy that despite the lack of a refrigerator and microwave in your room we were able to create an exceptional experience for you during your time with us. We look forward to having you stay with us again when your travels bring you back to Indianapolis. Joe Melton General Manager

5 out of 5
The room was very clean and I got exactly what I had expected.

Posted by on Apr 8, 2019

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Comment from Hotel Management

May 10, 2019 by Joe Melton, General Manager

Thanks for the great feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I am happy we were able to create an exceptional experience for you during your time with us. We look forward to having you stay with us again when your travels bring you back to Indianapolis. Joe Melton General Manager

5 out of 5

Posted by on Apr 7, 2019

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Comment from Hotel Management

May 10, 2019 by Joe Melton, General Manager

Thanks for the great rating regarding your recent stay experience. We look forward to having you stay with us again when your travels bring you back to Indianapolis. Joe Melton General Manager

3 out of 5
The good: Nice location in downtown Indy The bad: Room 421 is big, but shares a wall with elevator shafts. VERY NOISY ALL NIGHT! Dusty room - we sneezed all night. The shower/tub dripped all night - big rust stain in tub. Barely able to get the shower to work - pull up tab stuck in the tub position. Sink never had hot water.

Posted by on Dec 12, 2018

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5 out of 5

Beautiful place

Me and my husband enjoyed our stay. The only issue we had, was the cost to park, high priced breakfast and no microwave or fridge.

Posted by on Aug 30, 2018

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Comment from Hotel Management

Sep 7, 2018 by Joe Melton, General Manager

Thank you for the feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I am happy that despite several concerns we were able to create an exceptional experience for you during your time with us. We look forward to having you stay with us again when your travels bring you back to Indianapolis. Joe Melton General Manager

5 out of 5
Very clean and easy access to parking and the city!

Posted by on Jul 3, 2018

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Comment from Hotel Management

Jul 24, 2018 by Joe Melton, General Manager

Thanks for the great feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I am happy we were able to create an exceptional experience for you during your time with us. We look forward to having you stay with us again when your travels bring you back to Indianapolis. Joe Melton General Manager

4 out of 5

Wedding in Indianapolis

Hotel was great. Staff was super friendly, courteous and helpful. The only thing I would have liked to see is a mini fridge and microwave in the room. Other than that great place to stay.

Posted by , from Louisville KY on Jun 5, 2018

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Comment from Hotel Management

Jul 24, 2018 by Joe Melton, General Manager

Thanks for the great feedback regarding your recent stay experience. We strive to be a part of great memories made while visiting Indianapolis and I am happy we were able to achieve that goal with you during your time with us. We look forward to having you stay with us again when your travels bring you back to Indianapolis. Joe Melton General Manager

About the Hilton Indianapolis Hotel & Suites

Location 120 W Market St, Indianapolis, IN 46204

Renovations + Closures

The property will be renovating from 01 August 2019 to 01 May 2020 (completion date subject to change). The following areas are affected:

  • Select guestrooms

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Hilton Indianapolis Hotel & Suites offers its guests an indoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is available in public spaces for a fee. You'll find a 24-hour business center on site. Event space at this hotel measures 30000 square feet (2787 square meters) and includes a conference center. Spa services, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Indianapolis Hotel & Suites. For a fee, parking is available. This Art Deco Indianapolis hotel is smoke free.

  • 1 building
  • 332 guestrooms or units
  • 19 levels
  • 2 dining venues
  • 2 bars or lounges
  • 30000 sq ft of conference space
  • 2787 sq m of conference space
  • Built in 1971
  • Coffee shop
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Indianapolis, IN (IND-Indianapolis Intl.) (21.7 km / 13.5 mi)
  • Train station: Indianapolis Station (1.4 km / 0.9 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Indianapolis Hotel & Suites offers 332 air-conditioned accommodations with laptop-compatible safes and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Microwave available
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to noon.

120 West Bar and Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

McCormick and Schmicks - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Starbucks - Onsite coffee shop. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 50.00 per accommodation, per stay, plus a USD 50.00 deposit
  • Weight limit: 75 lbs

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Safety features at this property include a smoke detector.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector in each accommodation.

  • Only service animals are allowed
  • Debit cards not accepted
  • Union Pay
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 18.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.95 per stay (rates may vary)
  • Self parking fee: USD 38 per night (in/out privileges)
  • Valet parking fee: USD 44 per night (in/out privileges)
  • Pet deposit: USD 50.00
  • Pet fee: USD 50.00 per accommodation, per stay
  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room microwave fee: USD 10.00 per stay
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Indianapolis
  • Hilton Indianapolis
  • Hilton Indianapolis Hotel
  • Hotel Hilton Indianapolis
  • Indianapolis Hilton
  • Indianapolis Hilton Hotel
  • Homewood Suites Indianapolis - Downtown Hotel Indianapolis
  • Indianapolis Homewood Suites
  • Hilton Indianapolis & Suites
  • Hilton Indianapolis Hotel & Suites Hotel
  • Hilton Indianapolis Hotel & Suites Indianapolis
  • Hilton Indianapolis Hotel & Suites Hotel Indianapolis

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.