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Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

3.5 star property
3.5-star hotel near Indiana Convention Center

Choose dates to view prices

Photo gallery for Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

Meeting facility
Point of interest
Reception
Exterior
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Gym
  • Parking available

Explore the area

View in a map
123 W Louisiana St, Indianapolis, IN, 46225
  • Place, Indiana Convention Center
    ‪2 min walk‬
  • Place, Lucas Oil Stadium
    ‪3 min walk‬
  • Place, Gainbridge Fieldhouse
    ‪6 min walk‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(45 reviews)
  • 292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(18 reviews)
  • 292 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Queen Beds

8.8 out of 10
Excellent
(16 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

  • 292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

Premium Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower) | In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Train Car)

Room, 1 King Bed (Train Car) | Room amenity

Room, 1 King Bed (Train Car)

10.0 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobil, Roll-In Shower)

Premium Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobil, Roll-In Shower) | Room amenity

Premium Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobil, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds (Train Car)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds (Train Car)

9.4 out of 10
Exceptional
(25 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Comm, Mobil, Access Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Comm, Mobil, Access Tub)

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Comm, Mobil, Access Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Comm, Mobil, Access Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Communications, Roll-In Shower)

Suite, 1 Bedroom, Roll-in Shower (Communications, Roll-In Shower) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Roll-in Shower (Communications, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(21 reviews)
  • 292 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

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About the neighborhood

Indianapolis

Downtown Indianapolis stay.At this Downtown Indianapolis hotel, you'll be well placed to visit Indiana Convention Center and Lucas Oil Stadium, both within a 5-minute walk. Gainbridge Fieldhouse and Circle Center Mall are also within half a mile (1 km).

What's nearby

  • Indiana Convention Center - 2 min walk - 0.1 miles
  • Lucas Oil Stadium - 3 min walk - 0.2 miles
  • Gainbridge Fieldhouse - 6 min walk - 0.4 miles
  • Monument Circle - 9 min walk - 0.5 miles
  • White River State Park - 11 min walk - 0.6 miles

Getting around

  • Indianapolis Station - 2 min walk
  • Canal Station - 11 min drive
  • Indianapolis Intl. Airport (IND) - 21 min drive

Restaurants

  • ‪Brothers Bar & Grill - ‬5 min walk
  • ‪Slippery Noodle Inn - ‬4 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk
  • ‪Harry & Izzy's - ‬3 min walk
  • ‪Patron Saint - ‬4 min walk

About this property

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

3.5-star hotel near Indiana Convention Center
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 22 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 55000 square feet (5110 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG. Parking is available for a fee.

This 3.5-star Indianapolis hotel is smoke free.

  • 273 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 55000 sq ft of conference space
  • 5110 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG offers 273 air-conditioned accommodations with video-game consoles and safes. Televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Indianapolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 21 to 60 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Pay movies
  • TV with premium satellite channels
  • Video game console

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 21 to 60 for adults, and USD 0 to 0 for children
  • Valet parking fee: USD 65 per night (in/out privileges)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Indianapolis Downtown Union Station
Crowne Plaza Union Hotel Indianapolis Downtown Station
Crowne Plaza Indianapolis Downtown Union Station Hotel
Crowne Plaza Union Station

Frequently asked questions

How close is Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG to the airport?

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG is 13.3 mi (21-min drive) away from the Indianapolis Intl. Airport (IND) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

As of Apr 7, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG on Apr 12, 2026 start from $179, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG.

Does Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG offer free breakfast?

Free breakfast isn’t offered at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG, but full breakfast is offered for a fee of between USD 21 and 60 for adults, USD 0 and 0 for children. It's available every day from 6:30 AM to 11 AM.

Is there a casino at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

No, there is no casino at this hotel.

What time is check-in at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

Free parking is not available at this hotel. Valet parking is available for USD 65 per night.

Does Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG have a pool?

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG does not have a pool.

Does Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG have a restaurant?

There are 2 onsite restaurants, offering options like American cuisine and light fare.

Does Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG to downtown Indianapolis?

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG is 0.4 mi away from Indianapolis.

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 644 out of 1010 reviews
Rating 8 - Good. 196 out of 1010 reviews
Rating 6 - Okay. 79 out of 1010 reviews
Rating 4 - Poor. 37 out of 1010 reviews
Rating 2 - Terrible. 54 out of 1010 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Markie

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2026

2/10 Terrible

Desmond

Stayed 2 nights in Dec 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
The room was spectacular
Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a train car this time and it was so unique! Hotel was spotless clean, staff was nice and so fun, great with the kids, restaurant was delicious. This hotel has SO much cool train and rail history, it's really a hidden gem! Only downsides: the Illinois ballroom and old station wasn't open because there weren't any events going on down there. Wish we could have seen that area again. #2: be prepared if you stay in the blue train that a REAL train may come through in the middle of the night and scare you to death! Haha We didn't realize we were on the side closest to the active tracks. It was just once overnight and the kids slept right through it, but I guess it added to authentic railroad experience. 😂
Stayed 1 night in Jan 2026

10/10 Excellent

Felicia

Liked: Cleanliness, amenities, property conditions & facilities
The whole place was beautiful and very clean. Everyone was very nice and we enjoy staying every time.
Stayed 2 nights in Dec 2025

10/10 Excellent

Joel

Stayed 1 night in Dec 2025

10/10 Excellent

Scott J.

Stayed 2 nights in Dec 2025

8/10 Good

Leonard

Stayed 1 night in Dec 2025

10/10 Excellent

Leonard

Traveled with family
Liked: Cleanliness, staff & service, amenities
The rooms was great the team was very patient with me. Courteous and pleasant and on point with everything.
Stayed 1 night in Dec 2025

10/10 Excellent

Victor

Stayed 3 nights in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room loved the service.
Stayed 2 nights in Dec 2025

6/10 Okay

Jason

Traveled with group
Liked: Cleanliness, amenities
Construction around the hotel made driving to and parking extremely hard. Valet was still $50 a night even with the added inconvenience.
Stayed 2 nights in Dec 2025

8/10 Good

Sione

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Need parking!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Rebecca

Stayed 1 night in Dec 2025

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an absolutely beautiful hotel with a great staff. My only real complaint was that once we got there to check in valet parking was full. So the same amount of money I would have spent on valet parking was spent at a parking lot 6 blocks away from the hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Dirk

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Dec 2025

10/10 Excellent

Wesley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything went great, & the staff went out of their way to help me out with some problems
Stayed 1 night in Dec 2025

10/10 Excellent

Donald

Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was absolutely amazing! Your front desk staff so pleasant and helpful. The young lady who checked us in, pure delight. As well as the one who checked us out. We had breakfast in the attached restaurant, delicious! We will definitely return, and stay at the Crowne Plaza.
Stayed 2 nights in Dec 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and wonderful atmosphere
Stayed 3 nights in Dec 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Will definitely stay again in the future
Stayed 1 night in Dec 2025

10/10 Excellent

Martha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The uniqueness of staying in a train car was super cool. Made this experience awesome.
Stayed 2 nights in Dec 2025

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There have been beautiful renovations to this hotel. It has a great location downtown. Jan, who checked us in and out was wonderful. The unfortunate thing is all of the construction in the area which creates a challenge in finding and accessing the hotel. There also appears to be limited valet parking.
Stayed 1 night in Dec 2025

4/10 Poor

Kerry

Stayed 1 night in Dec 2025

10/10 Excellent

Mary Jan

Stayed 1 night in Dec 2025