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4.1 out of 5

"Nice property and staff. Breakfast was good but on days 2 & 3 no bacon and no eggs. Ice machine on floor 4 didn’t work so had to go to 3 for ice every ... " More

By a verified traveler on Tue 25 Oct 2022

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Hotel Description

3-star hotel near Indiana Convention Center

Downtown Indianapolis stay

Within a 15-minute walk of this Downtown Indianapolis hotel, you'll find Indiana Convention Center and Indianapolis Zoo. Lucas Oil Stadium and Indiana University-Purdue University Indianapolis are also within 2 miles (3 km).

Multiple dining options

This smoke-free hotel features 4 restaurants, a bar/lounge, and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the free on-the-go breakfast each morning.

Studio, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$128* Per night/room Jun 25 - Jun 26

Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, Multiple Beds, Non Smoking, View

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio, 1 King Bed with Sofa bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed with Sofa bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, Multiple Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

SpringHill Suites by Marriott Indianapolis Downtown ratings based on 22 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for SpringHill Suites by Marriott Indianapolis Downtown

Everyone (14) Couples (2) Business (1) Family (3)
4 out of 5

Posted by on Mar 12, 2023

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4 out of 5

Posted by on Jan 15, 2023

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Comment from Hotel Management

Mar 12, 2023 by Erin

Sanita, thank you for the great review, we are so glad to hear you enjoyed your stay with us!

1 out of 5
It was disappointing stay this time with Marriott,mostly I prefer stay with Marriott on most of my stays out of town,but the night we got in the room bed sheet was nasty like someone vomited on it and just wipe with napkin and the room was smelling so I have to spray the room with my perfume and take that dirty bed sheet off and slept without bed sheet,because it was too dark to call janitorial kids and we all were tired after travel to hotel and next day when we left the hotel for city tour I told them receptionist that room need to be cleaned,but when we came back ,I couldn’t believe that it was same way the way we left the room nothing changed and cleaned and nothing touched,we just managed somehow and on top of that when we slept about midnight people fighting on our floor in the hallway loud loud kids wake up and we all wake up it was about 1 hr when they controled itand kids didn’t go back to sleep .it was terrible for real

Posted by on Jan 2, 2023

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Comment from Hotel Management

Jan 7, 2023 by Trisha, GM

Thank you for reaching out regarding your stay. We are terribly sorry for the experience you had with us and can assure you that issues mentioned have been followed up on with the appropriate team members. Please feel free to reach out to us at the property if you would like to discuss further.

4 out of 5
Nice property and staff. Breakfast was good but on days 2 & 3 no bacon and no eggs. Ice machine on floor 4 didn’t work so had to go to 3 for ice everyday. Gym was nice. Great equipment and roomy for crowded days. Skywalk to arena is great feature! Close to restaurants and events downtown.

Posted by on Oct 25, 2022

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5 out of 5
Elevators were down for a bit, but otherwise a beautiful bldg and wonderful stay

Posted by on Aug 22, 2022

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Comment from Hotel Management

Aug 27, 2022 by Morgan S.

Thank you so much for the review, we appreciate the feedback!

5 out of 5

Posted by on Sep 24, 2021

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5 out of 5
The hotel was very clean i would stay here again when im there.staff was very nice and friendly.

Posted by on Jul 6, 2021

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Comment from Hotel Management

Jul 9, 2021 by Trisha, GM

Thank you for the great review. We appreciate you choosing us for your stay in Indy!

4 out of 5
The suites are good size with separate sink and toilet area from sink and shower. The sofa bed appears to be an oversized sofa but the room is spacious. We enjoyed our stay. The location is convenient to museums, parks and walking distance to the downtown circle.

Posted by on Jun 14, 2021

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Comment from Hotel Management

Jul 9, 2021 by Trisha, GM

Thank you for the great review. We appreciate you choosing us for your stay in Indy!

5 out of 5

Posted by on May 24, 2021

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Comment from Hotel Management

Jul 9, 2021 by Trisha, GM

Thank you for the great review. We appreciate you choosing us for your stay in Indy!

3 out of 5

Posted by on Apr 27, 2021

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Comment from Hotel Management

May 18, 2021 by Trisha, GM

We apologize that your stay was anything less than 5 star and welcome any feedback you have so we may continue to improve.

About the SpringHill Suites by Marriott Indianapolis Downtown

Location 601 West Washington Street, Indianapolis, IN 46204

Property Features

There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. The business-friendly SpringHill Suites by Marriott Indianapolis Downtown also features a 24-hour fitness center, coffee/tea in a common area, and concierge services. Parking is available for a fee. This 3-star Indianapolis hotel is smoke free.

  • 1 building
  • 156 guestrooms or units
  • 15 levels
  • 4 dining venues
  • Built in 2010
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Indianapolis Station (1.6 km / 1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

SpringHill Suites by Marriott Indianapolis Downtown offers 156 accommodations with iPod docking stations and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Indianapolis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

The Bistro - Onsite restaurant.

T.G.I. Fridays - This restaurant serves lunch and dinner. Open daily.

High Velocity - This restaurant serves lunch and dinner. Open daily.

OP Italian - This fine-dining restaurant serves breakfast, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 35.00 per day
  • Valet parking fee: USD 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • SpringHill Suites Marriott Hotel Indianapolis Downtown
  • SpringHill Suites Marriott Indianapolis Downtown Hotel
  • SpringHill Suites Marriott Indianapolis Downtown
  • SpringHill Suites riott Inana
  • SpringHill Suites by Marriott Indianapolis Downtown Hotel
  • SpringHill Suites by Marriott Indianapolis Downtown Indianapolis

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.