4/10 Poor
Cindy, St Paul
Traveled with partner
Sep 16, 2025
Disliked: Staff & service, amenities
First off: If you park in their garage for only part of your stay, check your final payment carefully -- they don't bill you based on in/out times as they say, they just add the cost of parking for your full stay to your bill. And they don't mention that unless you ask about the parking fee. Beyond that, this is an oddly arranged complex with lots of remodeling going on in other buildings, and, at least at the moment, dining options are bleak. Rooms seem to have been remodeled recently and are clean and in good condition, but with a strange layout that includes separate rooms for the toilet apart from the main sink and shower. Strangely soft beds and terrible pillows. Except for the excellent desk chair, all the furnishings were uncomfortable. The breakfast has a lot of options - but many are pretty bad. (At least thaw the cheap frozen muffins before putting them out.) While some staff are very friendly and helpful, most do their best to avoid helping or interacting with guests. And, right now, road construction in the area means you are walking through a construction zone to get anywhere. For the price, this was one of the worst hotel experiences I've had anywhere.
Cindy
Stayed 3 nights in Sep 2025