"Nice property and staff. Breakfast was good but on days 2 & 3 no bacon and no eggs. Ice machine on floor 4 didn’t work so had to go to 3 for ice every
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Within a 15-minute walk of this Downtown Indianapolis hotel, you'll find Indiana Convention Center and Indianapolis Zoo. Lucas Oil Stadium and Indiana University-Purdue University Indianapolis are also within 2 miles (3 km).
Multiple dining options
This smoke-free hotel features 4 restaurants, a bar/lounge, and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the free on-the-go breakfast each morning.
Studio, 1 King Bed with Sofa bed, Non Smoking, View
Bed Count1 King BedMaximum Occupancy
4 Max
Studio, 1 King Bed with Sofa bed, Non Smoking, City View
Bed Count1 King BedMaximum Occupancy
4 Max
Studio, Multiple Beds, Non Smoking, City View
Bed Count2 Queen BedsMaximum Occupancy
6 Max
SpringHill Suites by Marriott Indianapolis Downtown ratings based on 22 Verified Reviews
Review Summary
4.1
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for SpringHill Suites by Marriott Indianapolis Downtown
Everyone (14)Couples (2)Business (1)Family (3)
4 out of 5
Posted by Randy on Mar 12, 2023
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4 out of 5
Posted by Sanita on Jan 15, 2023
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Comment from Hotel Management
Mar 12, 2023
by Erin
Sanita, thank you for the great review, we are so glad to hear you enjoyed your stay with us!
1 out of 5
It was disappointing stay this time with Marriott,mostly I prefer stay with Marriott on most of my stays out of town,but the night we got in the room bed sheet was nasty like someone vomited on it and just wipe with napkin and the room was smelling so I have to spray the room with my perfume and take that dirty bed sheet off and slept without bed sheet,because it was too dark to call janitorial kids and we all were tired after travel to hotel and next day when we left the hotel for city tour I told them receptionist that room need to be cleaned,but when we came back ,I couldn’t believe that it was same way the way we left the room nothing changed and cleaned and nothing touched,we just managed somehow and on top of that when we slept about midnight people fighting on our floor in the hallway loud loud kids wake up and we all wake up it was about 1 hr when they controled itand kids didn’t go back to sleep .it was terrible for real
Posted by Ankur on Jan 2, 2023
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Comment from Hotel Management
Jan 7, 2023
by Trisha, GM
Thank you for reaching out regarding your stay. We are terribly sorry for the experience you had with us and can assure you that issues mentioned have been followed up on with the appropriate team members. Please feel free to reach out to us at the property if you would like to discuss further.
4 out of 5
Nice property and staff. Breakfast was good but on days 2 & 3 no bacon and no eggs. Ice machine on floor 4 didn’t work so had to go to 3 for ice everyday. Gym was nice. Great equipment and roomy for crowded days. Skywalk to arena is great feature! Close to restaurants and events downtown.
Posted by Laura on Oct 25, 2022
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5 out of 5
Elevators were down for a bit, but otherwise a beautiful bldg and wonderful stay
Posted by Amy on Aug 22, 2022
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Comment from Hotel Management
Aug 27, 2022
by Morgan S.
Thank you so much for the review, we appreciate the feedback!
5 out of 5
Posted by jeffery m on Sep 24, 2021
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5 out of 5
The hotel was very clean i would stay here again when im there.staff was very nice and friendly.
Posted by a verified traveler on Jul 6, 2021
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Comment from Hotel Management
Jul 9, 2021
by Trisha, GM
Thank you for the great review. We appreciate you choosing us for your stay in Indy!
4 out of 5
The suites are good size with separate sink and toilet area from sink and shower. The sofa bed appears to be an oversized sofa but the room is spacious. We enjoyed our stay. The location is convenient to museums, parks and walking distance to the downtown circle.
Posted by a verified traveler on Jun 14, 2021
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Comment from Hotel Management
Jul 9, 2021
by Trisha, GM
Thank you for the great review. We appreciate you choosing us for your stay in Indy!
5 out of 5
Posted by a verified traveler on May 24, 2021
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Comment from Hotel Management
Jul 9, 2021
by Trisha, GM
Thank you for the great review. We appreciate you choosing us for your stay in Indy!
3 out of 5
Posted by a verified traveler on Apr 27, 2021
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Comment from Hotel Management
May 18, 2021
by Trisha, GM
We apologize that your stay was anything less than 5 star and welcome any feedback you have so we may continue to improve.
About the SpringHill Suites by Marriott Indianapolis Downtown
There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. The business-friendly SpringHill Suites by Marriott Indianapolis Downtown also features a 24-hour fitness center, coffee/tea in a common area, and concierge services. Parking is available for a fee. This 3-star Indianapolis hotel is smoke free.
1 building
156 guestrooms or units
15 levels
4 dining venues
Built in 2010
To-go breakfast (free)
Deli
Business center (24 hours)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Concierge
Newspapers in lobby (free)
ATM
Elevator
No smoking on site
Bar or lounge
Family Friendly Amenities
Free WiFi
Snack bar/deli
Laundry facilities
Sofa bed
Refrigerator
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired internet
Available in some public areas:
Free WiFi
, Free wired internet
Parking
Self parking (surcharge)
Transport
Train station: Indianapolis Station (1.6 km / 1 mi)
Parking: Valet parking and self parking available for a surcharge
Room Amenities
SpringHill Suites by Marriott Indianapolis Downtown offers 156 accommodations with iPod docking stations and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Indianapolis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Sitting area
Pull-out sofa bed
IPod dock
In-room dining (limited hours)
LCD television
Cable channels
Premium channels
Refrigerator
Microwave
Coffee maker
Shower and tub combination
Cribs (free)
Housekeeping (daily)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
The Bistro - Onsite restaurant.
T.G.I. Fridays - This restaurant serves lunch and dinner. Open daily.
High Velocity - This restaurant serves lunch and dinner. Open daily.
OP Italian - This fine-dining restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Bicycle rentals nearby
Hiking/biking trails nearby
Scooter/moped rentals nearby
Segway rental/tour nearby
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair accessible path of travel
Accessible bathroom (in select rooms)
Roll-in shower (in select rooms)
Wheelchair accessible parking
In-room accessibility (in select rooms)
Wheelchair-accessible van parking
Braille or raised signage
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 21
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Property follows sanitization practices of SafeStay (AHLA - USA)
Debit cards not accepted
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
No rollaway/extra beds available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Covered self parking fee: USD 35.00 per day
Valet parking fee: USD 40 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
SpringHill Suites Marriott Hotel Indianapolis Downtown
SpringHill Suites Marriott Indianapolis Downtown Hotel
SpringHill Suites Marriott Indianapolis Downtown
SpringHill Suites riott Inana
SpringHill Suites by Marriott Indianapolis Downtown Hotel
SpringHill Suites by Marriott Indianapolis Downtown Indianapolis
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions
SpringHill Suites by Marriott Indianapolis Downtown is 12.8 mi (18-min drive) away from the Indianapolis Intl. Airport (IND) airport, the closest popular airport to the property.
Airport shuttle services are not available at SpringHill Suites by Marriott Indianapolis Downtown.
SpringHill Suites by Marriott Indianapolis Downtown offers free on-the-go breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.
No, there is no casino at this hotel.
Check-in is from 3 PM - midnight.
Free parking is not available at this hotel. Self parking is available for USD 35.00 per day, and valet parking for USD 40 per day.
SpringHill Suites by Marriott Indianapolis Downtown does not have a pool.
Yes, there are 4 restaurants on site.
There are no spa services available at this hotel.
SpringHill Suites by Marriott Indianapolis Downtown is 0.6 mi away from Indianapolis.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
