Sep 3, 2023 by General Manager
Dear Rachele,We loved having you stay with us at La Quinta Inn by Wyndham Indianapolis Airport Executive Dr. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager
May 6, 2023 by Manager
Hello Michelle, Thank you for your assessment of our hotel, amenities and hospitality. We are always working on improving our housekeeping standards. I assure you the linens and towels are thoroughly washed and treated with proper hygiene products after each guest has departed the property. Our goal is to provide fresh, clean and high-quality towels and linens for all guests. Im sorry if we missed the mark during your stay. Thank you again for your feedback!
May 4, 2023 by Manager
Hello Michelle, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that you’ve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.
Feb 7, 2023 by Manager
Hello Garrett,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our room. Guest comments such as yours help us to continuously improve. Thank you for your business.
Feb 3, 2023 by Manager
Hello Lorena, We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.
Oct 12, 2022 by Manager
Hello Tammie,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our hotel. We hope to see you again in the future.
Jan 9, 2023 by Manager
Hello charles, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.
Oct 3, 2022 by Manager
Hello Nancy,We can't thank you enough for sharing your feedback with regards to our staff. Every guest experience is extremely important to us. We value your feedback and thank you for your business.
Sep 7, 2022 by Manager
Hello James, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. Please reach out to us so we can gather more information and investigate this matter. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.