"We had a wonderful stay here at the Plaza Hotel. Staff was friendly and the room was excellent. Best nights sleep and bathroom amenities were excellen ... " More
City center retreat
With a stay at this Downtown El Paso hotel, you'll be steps from Plaza Theater and Sensorium. El Paso Museum of Art and Abraham Chavez Theater are also within half a mile (1 km).
Renovated in 2020
This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 6 conference rooms, 24-hour business center, and valet parking. WiFi in public areas is free.
Apr 15, 2023 by Guest Service Supervisor
Dear Mirna, We are delighted The Plaza Hotel Pioneer Park was up to par throughout our various areas of service. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Regards, Daniel Bringas
Apr 7, 2023 by Guest Service Supervisor
Dear Gregory, We are happy to see you came across The Plaza Hotel Pioneer Park and enjoyed the property as much as your stay. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Regards, Daniel BringasGSS
Dec 5, 2022 by Director of rooms
Dear Maria, I am so sorry to hear about the inconvenience you experienced at The Plaza Hotel. We would like to assure you that we have taken the actions needed to better our services, and would love to know when your next time around will be so we can take extra care of you. We hope to see you again soon. Regards, Jacqueline Reyna
Jul 6, 2022 by Genesis Lozano
It is our mission to 'awe' our guests here at The Plaza Hotel Pioneer Park, from the service we provide to our newly remodeled design. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!
May 1, 2022 by Jacqueline Reyna
We are happy to see The Plaza Hotel Pioneer Park was up to your standards and that you enjoyed the property as much as your stay. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!
Nov 17, 2021 by Jacqueline Reyna
Santiago, Thank you so much for your review and for choosing our property to host you.
Nov 19, 2021 by Jaqueline Reyna
Dear Lori, Thank you for your rating and amazing review! We are glad to hear that you enjoyed your stay at the hotel. We also want to apologize for La Perla being closed during your stay. But we do hope to see you soon again and during the weekend so you can experience the amazing views La Perla has to offer.
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1600 square feet (149 square meters) and includes conference space. The business-friendly The Plaza Hotel Pioneer Park also features a health club, concierge services, and dry cleaning/laundry services. Parking is available for a fee. A complete renovation of The Plaza Hotel Pioneer Park was completed in April 2020. This 4-star El Paso hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge) , Valet parking (surcharge)
The Plaza Hotel Pioneer Park offers 130 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Ambar - This restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Recreational amenities at the hotel include a health club.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.