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4.3 out of 5

"Location very convenient. Great room. Always enjoy the manager’s happy hour and complimentary breakfast. " More

By a verified traveler on Thu 19 Mar 2020

Hotel Description

3.5-star hotel near River Walk

City center stay

A stay at this Downtown San Antonio hotel places you steps from San Antonio Majestic Theater and a 5-minute walk from River Walk. Market Square and Alamo are also within half a mile (1 km).

Renovated in 2017

This hotel features an outdoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the spa tub and free continental breakfast each morning.

Comfy beds, WiFi

Featuring conveniences like sofa beds and sitting areas, the 285 guestrooms also offer WiFi and pillowtop beds. Other amenities include MP3 docks, wired Internet, and LCD TVs.

Room

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

2 Queen Beds Corner Ste Ns

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

2 Queen Nonsmoking Rvrview

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Embassy Suites San Antonio Riverwalk-Downtown ratings based on 25 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites San Antonio Riverwalk-Downtown

Everyone (14) Family (7)
5 out of 5

Posted by on Nov 8, 2020

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Comment from Hotel Management

Nov 9, 2020 by Antoine M. - Guest Relations Manager

Thank you for your business and feedback, we look forward to your next stay with us.

5 out of 5
Location very convenient. Great room. Always enjoy the manager’s happy hour and complimentary breakfast.

Posted by on Mar 19, 2020

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Comment from Hotel Management

Mar 22, 2020 by Antoine M. -Guest Relations Manager

We're thrilled that you had such an amazing stay at our Riverwalk Embassy location in San Antonio and enjoyed all amenities offered. We appreciate your business and feedback and look forward to your stay with us in the future.

5 out of 5
Overall, the hotel was very nice! The sleeping rooms could have been cleaned a little better. I felt that they just gave us fresh towels and made the beds.

Posted by , from Washington, DC on Feb 19, 2020

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Comment from Hotel Management

Feb 19, 2020 by Antoine M. -Guest Relations Manager

We're thrilled that you had such an amazing stay at our Riverwalk Embassy location in San Antonio. We appreciate your business and feedback and look forward to your stay with us in the future.

4 out of 5
Trash was not emptied after first night. Breakfast was wonderful

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 12, 2019 by Jennifer P., Guest Relations Manager

Thank you for staying with us. I am glad to hear you enjoyed our complimentary breakfast.I apologize for your trash not being addressed during your stay. I have shared your comments with our team. - Jennifer P., Guest Relations Manager

5 out of 5
Great happy hour. Breakfast was also wonderful. Staff was beyond pleasant and helpful. There were 5 of us and all had a great time. Location was perfect for our activities

Posted by on Oct 20, 2019

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Comment from Hotel Management

Oct 23, 2019 by Antoine M.

We're glad you enjoyed your stay, thank you for the feedback.

5 out of 5
great location on new portion of Riverwalk, dining nearby, majestic theatre across the street, Alamo a few blocks away. Easy access, great view off balcony, good food, free drinks happy hour

Posted by on Oct 20, 2019

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Comment from Hotel Management

Oct 23, 2019 by Antoine M.

We're glad you enjoyed your stay, thank you for the feedback.

5 out of 5

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 9, 2019 by Antoine M.

Thank you for your feedback!

3 out of 5
Furniture needs to be updatedand the cost of parking is #35.

Posted by on Jul 28, 2019

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Comment from Hotel Management

Aug 2, 2019 by Jennifer P., Guest Relations Manager

Thank you for you review.

4 out of 5

Posted by on Jul 27, 2019

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Comment from Hotel Management

Aug 2, 2019 by Jennifer P., Guest Relations Manager

Thank you for choosing the San Antonio Riverwalk Embassy Suites by Hilton.

5 out of 5
I like everything I will definitely go back and bring my whole family

Posted by on Jul 24, 2019

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Comment from Hotel Management

Aug 2, 2019 by Jennifer P., Guest Relations Manager

Thank you for choosing the San Antonio Riverwalk Embassy Suites by Hilton. I am glad to hear you enjoyed your recent stay with us.

About the Embassy Suites San Antonio Riverwalk-Downtown

Location 125 E Houston St, San Antonio, TX 78205

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Embassy Suites San Antonio Riverwalk-Downtown offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. There's an onsite 24-hour business center. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Embassy Suites San Antonio Riverwalk-Downtown. For a fee, parking is available. A complete renovation of Embassy Suites San Antonio Riverwalk-Downtown was completed in 2017. This 3.5-star San Antonio hotel is smoke free.

  • 1 building
  • 285 guestrooms or units
  • 17 levels
  • Built in 2009
  • Continental breakfast (free)
  • Dining venue
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: San Antonio Intl. Airport (SAT) (14.5 km / 9 mi)
  • Train station: San Antonio Station (3.2 km / 2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Embassy Suites San Antonio Riverwalk-Downtown offers 285 air-conditioned accommodations with MP3 docking stations and safes. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Beds feature pillowtop mattresses. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This San Antonio hotel provides wired and wireless Internet access for a surcharge. 32-inch LCD televisions come with pay movies. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.

Embassy Suites San Antonio Riverwalk-Downtown has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel San Antonio Riverwalk
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.