City center stay
At this Downtown Austin hotel, you'll be well placed to visit Lady Bird Lake and Sixth Street, both within a 5-minute walk. Austin Convention Center and South Congress Avenue are also within half a mile (1 km).
Full-service spa, health club
A full-service spa, 3 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, express check-in, and airport shuttle. 2 poolside bars and 3 bars/lounges are featured at this hotel, along with a 24-hour health club.
MP3 docks, WiFi
Along with WiFi, the 1012 guestrooms offer MP3 docks and 24-hour room service. Other amenities include LED TVs, premium bedding, and coffee/tea makers.
Feb 25, 2020 by Scott
We are glad your recent stay at the JW Marriott Austin exceeded expectations. It was our pleasure being your host and we look forward to your next visit. Warmest regards, Scott Blalock, GM
Jun 18, 2019 by Scott
We appreciate you choosing the JW Marriott Austin and are delighted the hotel and service meet your needs. It was a pleasure to be your host and we look forward to seeing you again in the near future. Warmest regards, Scott Blalock, GM
Mar 18, 2019 by Scott
JW Marriott Austin team takes great pride in our hotel and we’re delighted you found our property to be beautiful and the location to be ideal. It was a pleasure being your host and we look forward to welcoming you back for a return visit in the future. Warmest regards, Scott Blalock, GM
Mar 1, 2019 by Scott
We're delighted you had an enjoyable stay and hope you will come back and stay with us again the next time you are in town. Sincerely, Scott Blalock, GM
Jan 4, 2019 by Scott
Thank you for rating your experience. We're delighted you had a great time and hope to see you again the next time your travels bring you to Austin. Sincerely, Scott Blalock, GM
Jan 8, 2019 by Scott
Thank you for your feedback. We are sorry you were disappointed about not having a refrigerator in your guestroom. We are required by Marriott to follow their standards to ensure consistency within brand and at this time they are not part of the JW Brand Standard. We do have a limited number available to be delivered upon request. On your next visit, please let the reservation department know that you require one in your room and they will be happy to make a note in your record. Sincerely, Scott Blalock, GM
Nov 30, 2018 by Scott
We enjoyed having you as our guest, Peter, and we're delighted to hear your guestroom exceeded your desires. We appreciate you choosing to stay at JW Marriott and look forward to welcoming you back to Austin for a return visit in the future. Wishing you a peaceful and joyous holiday season! Warmest regards, Scott Blalock, GM
Jun 22, 2018 by Scott
We appreciate your taking the time to share your experience. Everything we do is intended to make your visit extraordinary, and I'm happy to learn our staff provided you with excellent customer care. The next time you find yourself in Austin we hope you will allow us to be of service again. Sincerely, Scott Blalock, GM
Jan 19, 2016 by Scott Blalock, General Manager
Thank you for your feedback and I am sorry to hear we did not meet your expectations. We have higher standards than what you experienced and I wish we had done more to get your luggage to you prior to check-out time. Thank you again for bringing this to our attention; I will address it with our front office and bell staff to ensure we learn from this feedback. Thank you for being our guest!
The following facilities or services will be unavailable from June 23 2020 to December 31 2020 (dates subject to change):
JW Marriott Austin offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. You'll find a 24-hour business center on site. Event space at this hotel measures 112000 square feet (10405 square meters) and includes a conference center. A terrace, gift shops/newsstands, and concierge services are also featured at the business-friendly JW Marriott Austin. Parking is available for a fee. This 4-star Austin hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Self parking (surcharge) , Valet parking (surcharge)
JW Marriott Austin offers 1012 air-conditioned accommodations with MP3 docking stations and safes. Beds feature premium bedding. LED televisions come with pay movies. Bathrooms include shower/tub combinations and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.
OP Italian Austin - This restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
Corner Bar & Restaurant - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Burger Bar - This theme restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Happy hour is offered. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.
Spa by JW has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.