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InTown Suites Extended Stay Austin TX – Research Blvd

2.0 star property
Austin motel in Pond Springs area

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Photo gallery for InTown Suites Extended Stay Austin TX – Research Blvd

Fridge, microwave, stovetop, freezer
Desk, WiFi, bed sheets
Exterior
Premium Room, 1 Queen Bed | Desk, WiFi, bed sheets
Front of property

Reviews

5.2 out of 10

Popular amenities

  • Gym
  • Kitchen
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
12989 Research Blvd, Austin, TX, 78750
  • Main Event Entertainment
    ‪15 min walk‬
  • Austin Aquarium
    ‪1 min drive‬
  • Lakeline Mall
    ‪4 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪26 min drive‬

Room options

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | Desk, WiFi, bed sheets

Premium Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed with Sofa bed

Desk, WiFi, bed sheets

Traditional Room, 1 Queen Bed with Sofa bed

  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds, Accessible

Desk, WiFi, bed sheets

Traditional Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds

Desk, WiFi, bed sheets

Traditional Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Studio, 2 Queen Beds

Premium Studio, 2 Queen Beds | Desk, WiFi, bed sheets

Premium Studio, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 Queen Bed

Desk, WiFi, bed sheets

Traditional Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Austin

Pond Springs stay.Your stay at this Pond Springs motel places you within 3 miles (5 km) of Main Event Entertainment and Apple Inc.. Lakeline Mall and Arboretum at Great Hills Mall are also within 6 miles (10 km).
View more Motels in AustinOpens in a new window

What's nearby

  • Main Event Entertainment - 15 min walk - 0.8 miles
  • Austin Aquarium - 1 min drive - 1.2 miles
  • Lakeline Mall - 4 min drive - 3.3 miles
  • Arboretum at Great Hills Mall - 5 min drive - 4.9 miles
  • Q2 Stadium - 8 min drive - 5.9 miles

Getting around

  • Lakeline Station - 6 min drive
  • Austin Station - 20 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 28 min drive

Restaurants

  • ‪Main Event Entertainment - ‬19 min walk
  • ‪Jardin Corona - ‬18 min walk
  • ‪Jim's Restaurant - ‬9 min walk
  • ‪Jack in the Box - ‬11 min walk
  • ‪Shenanigans - ‬19 min walk

About this property

InTown Suites Extended Stay Austin TX – Research Blvd

Austin motel in Pond Springs area
InTown Suites Extended Stay Austin TX – Research Blvd offers its guests a fitness center, a vending machine, and laundry facilities. The front desk is open around the clock. Free self parking is available.

Smoking is allowed in designated areas at this Austin motel.

  • 1 building
  • 151 guestrooms or units
  • 3 levels
  • Built in 1998
  • Self-service laundry
  • Elevator
  • Smoking in designated areas
InTown Suites Extended Stay Austin TX – Research Blvd offers 151 accommodations with air conditioning. Premium cable television is provided. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided weekly.

Languages

English

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Property amenities

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Internet

  • Available in all rooms: WiFi (USD 2 per night)
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Dining table
  • Freezer
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 6:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (11:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 2 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at InTown Suites Extended Stay Austin TX – Research Blvd.

Property is also known as

Crestwood Suites Austin
Crestwood Suites Motel Austin
Crestwood Hotel Austin
Crestwood Suites Austin Hotel Austin
Crestwood Suites Austin Motel
Crestwood Suites Motel
Intown Suites Austin Motel
Intown Suites Austin
Crestwood Suites of Austin
Intown Suites Austin Hotel
Intown Hotel Austin
Intown Suites of Austin
InTown Suites Austin
InTown Suites Extended Stay Austin TX – Research Blvd Motel
InTown Suites Extended Stay Austin TX – Research Blvd Austin

Frequently asked questions

How close is InTown Suites Extended Stay Austin TX – Research Blvd to the airport?

InTown Suites Extended Stay Austin TX – Research Blvd is 22.5 mi (28-min drive) away from the Austin-Bergstrom Intl. Airport (AUS) airport, the closest popular airport to the property.

Does InTown Suites Extended Stay Austin TX – Research Blvd have an airport shuttle?

Airport shuttle services are not available at InTown Suites Extended Stay Austin TX – Research Blvd.

Does InTown Suites Extended Stay Austin TX – Research Blvd offer free breakfast?

InTown Suites Extended Stay Austin TX – Research Blvd does not offer free breakfast.

Is there a casino at InTown Suites Extended Stay Austin TX – Research Blvd?

No, there is no casino at this motel.

What time is check-in at InTown Suites Extended Stay Austin TX – Research Blvd?

Check-in start time: 11:00 AM; Check-in end time: 6:00 PM.

Is there free parking at InTown Suites Extended Stay Austin TX – Research Blvd?

This motel offers free self parking.

Does InTown Suites Extended Stay Austin TX – Research Blvd have a pool?

InTown Suites Extended Stay Austin TX – Research Blvd does not have a pool.

Does InTown Suites Extended Stay Austin TX – Research Blvd have a spa?

There are no spa services available at this motel.

How close is InTown Suites Extended Stay Austin TX – Research Blvd to downtown Austin?

InTown Suites Extended Stay Austin TX – Research Blvd is 11.9 mi away from Austin.

InTown Suites Extended Stay Austin TX – Research Blvd Reviews

Reviews

5.2
Rating 10 - Excellent. 109 out of 974 reviews
Rating 8 - Good. 148 out of 974 reviews
Rating 6 - Okay. 220 out of 974 reviews
Rating 4 - Poor. 189 out of 974 reviews
Rating 2 - Terrible. 308 out of 974 reviews

5.2/10

Cleanliness

6.6/10

Staff & service

4.4/10

Amenities

5.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got in later than expected. Paul and Gerald took care of me between late night shifts to make sure I got in safely. The staff made all the difference. Everything I needed in one room. Good stay.
Stayed 21 nights in Mar 2025

4/10 Poor

Joe

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

Miguel

Stayed 7 nights in Nov 2023

6/10 Okay

Jessica

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

I wish I had read more reviews…

I wish I had known that there were absolutely no kitchenware items: no plates, pans, silverware, etc. perhaps that was my fault for not reading the description well enough. The room was clean-ish. The property itself was questionable. Lots of pot and fighting. The gentleman who checked us in and all property staff were delightful. This just wasn’t the place for us.
Stayed 7 nights in Nov 2023

2/10 Terrible

Mona

Stayed 8 nights in Oct 2023

10/10 Excellent

Charlene

Stayed 7 nights in Feb 2023

10/10 Excellent

Michael

Stayed 7 nights in May 2022

2/10 Terrible

Jamila

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lack cleaning.

We haven’t stay whole 7-8 days, only 1 day then we’re leaving because of reason not change the bed sheet and red spot on it. Got me and my sister very upsetting and disappointing.. i let my sister sleep on the bed, i and my son sleep on the floor then next morning My son got rashes on chest, the manger or worker said there no bugs bed, don’t they see what I said we sleep on the floor not bed. I’m pretty very upsetting more and more. Also smell smoke too, my sister and my son have a asthma and have serious healthy issues. So we called to manger and customer service about complaints. And I haven’t stay there for 8 days.. we went to brother house and stay over there. They said 5-7 days process to give my money back so I haven’t enough money This pretty ruin my plan and vacation.
1 bed, with hairy seen like they don’t change both beds
2 bed, what’s those?? We arrived at first night and see this?? Smh
Stayed 8 nights in Mar 2022

10/10 Excellent

Oscar

Stayed 7 nights in Mar 2022

10/10 Excellent

Terry l, Burleson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 7 nights in Mar 2022

2/10 Terrible

James

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We found much better accommodations elsewhere. We couldn't leave fast enough.
Stayed 28 nights in Oct 2021

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and dilapidated. The supposed renovations is lipstick on a pig.
Stayed 8 nights in Jul 2021

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 10 nights in Jul 2021

2/10 Terrible

John

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 27 nights in May 2021

8/10 Good

Ebonee

Traveled with family
Liked: Cleanliness, staff & service
Stayed 7 nights in Apr 2021

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

4/10 Poor

Francesca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2021

2/10 Terrible

Mirna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just discussing
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveler

Disliked: Staff & service
Stayed 1 night in Feb 2021

4/10 Poor

Heather

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2021

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was appalled by the lack of cleanliness this hotel exhibited. Just know because they are only an “ extended stay” housekeeping ( that includes vacuuming, changing trash bags and replacing bed sheets are only offered once a week) which is unacceptable for someone like traveling with toddlers. I had dirty dipers in an overfilled trash bag for 2 days , dirty bed sheets after my kid wet the bed, and a shower stall that did not work. When I complained to the property manager there, I was not offered any help and ended up leaving the hotel. I was Totally dissatisfied with my experience with my stay and with the lack of care and customer service from staff. I want a full refund.
Stayed 4 nights in Dec 2020

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible and disgusting

Disgusting plaCe full of fiends and Hookers, Has roaCHes in tHe room. Room was not Cleaned well AT ALL. never goin baCC.
Stayed 1 night in Dec 2020

2/10 Terrible

Verified traveler

Stayed 5 nights in Nov 2020

10/10 Excellent

Loren

Liked: Staff & service, room comfort

Don't be a baby

Really like the concept of extended stay like an apartment where you can stay as long as you want with a kitcheonette, full sized refrigerator, good HD tv. Internet speed average. They clean once a week and there isn't a desk person overnight but you don't have this if you have an apartment and it saves you money. There is a smell in the rooms because smoking and pets were allowed until Oct 1. They are renovating rooms right now. Don't be a baby. You have to buy your own toilet paper and provide kitchen stuff.
Stayed 7 nights in Nov 2020