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4.2 out of 5

"Everyone was very pleasant and welcoming. I would stay there again. " More

By a verified traveler on Wed 12 Feb 2020

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Hotel Description

4-star hotel near Sixth Street

Downtown Austin stay

At this Downtown Austin hotel, you'll be within a 5-minute walk of Sixth Street and Paramount Theater. Esther's Follies and Texas State Capitol are also within half a mile (1 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, laundry service, and valet parking. You'll appreciate the 24-hour gym, poolside bar, and laundry facilities.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and premium bedding, the 393 guestrooms also offer WiFi and flat-screen TVs with cable channels. Room service, coffee/tea makers, and hair dryers are also available. Housekeeping is available on request.

Traditional Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$153* Per night/room Dec 12 - Dec 13

Club Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Suite, 1 Queen Bed, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Suite, 1 Bedroom, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Omni Austin Hotel ratings based on 26 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Omni Austin Hotel

Everyone (17) Couples (1) Family (5)
5 out of 5

Posted by on Jul 4, 2021

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Comment from Hotel Management

Jul 16, 2021 by Olivia A.

Thank you for your rating. We hope to welcome you back again in the near future.

2 out of 5
There was no indication when I booked this room that there would be construction at 9am, no water at 10 am and the gym was closed. I understand limitations to covid but this was ridiculous.I payed $167.00 for this, their pricing still in competition with other 3 and 4 star hotels in the areas with all amenities. What a bummer.

Posted by on Mar 17, 2021

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Comment from Hotel Management

Mar 21, 2021 by Manager On Duty

I wanted to thank you for choosing the Omni Austin Hotel Downtown and for providing your feedback regarding your stay. These unprecedented times have been extremely difficult and as a hotel we are continuing to evaluate how to adapt our operation to comply with government mandates and CDC guidelines while also providing a memorable guest experience. The feedback you and other guests provide is something we value and utilize in the continuous development of our hotel. Through your response, we hope to continue to improve our service level for the future. I wanted to personally reach out to you to apologize for the challenges you encountered and apologize we fell short of your expectations. We have shared your feedback with management on-property to take immediate action based off of the feedback you provided. The hotel is currently undergoing a comprehensive renovation and we hope to have the opportunity of welcoming you again to experience our amazing new product. If there is anything I can do for you or more feedback you would like to offer, please do not hesitate to let me know. Again, we appreciate your feedback and business and hope you will consider the Omni for your future visits.

3 out of 5

Posted by on Feb 28, 2021

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Comment from Hotel Management

Mar 10, 2021 by Manager On Duty

Thank you for choosing the Omni! We can see there were some aspects of your stay where we could have done better. Please contact the hotel directly to share feedback from your stay.

2 out of 5
I don’t like it’s location sharing with business offices. No hot water. Tv not working and limited Channels

Posted by , from Ca on Dec 23, 2020

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Comment from Hotel Management

Jan 6, 2021 by Manager On Duty

Thank you for your feedback. With the feedback you have provided, we have taken corrective action. We thank you for choosing the Omni and hope to welcome you again!

4 out of 5
Everyone was very pleasant and welcoming. I would stay there again.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 13, 2020 by P.H. on behalf of Gene M. | General Manager

We pride ourselves on striving to provide outstanding customer service through our associates, and we're pleased to learn that our services met your expectations. Thank you for sharing your comments.

5 out of 5
Toilet runs for a very long time after being flushed.

Posted by on Jan 9, 2020

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Comment from Hotel Management

Jan 9, 2020 by - P.H. on behalf of Gene M. | General Manager

We do apologize for any discomfort as a result of this maintenance issue. Thank you for reporting the problem so that we may further investigate and rectify it immediately.

3 out of 5
Hotel old and run down. No docking stations in room. old run down rooms.

Posted by on Jan 5, 2020

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Comment from Hotel Management

Jan 6, 2020 by P.H. on behalf of Gene M. | General Manager

We are disappointed that your stay fell short of expectations and appreciate your candid feedback.

1 out of 5

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 3, 2020 by GM

Please feel free to call me regarding your experience. I am sorry you didn't enjoy your stay.

3 out of 5
We liked the location. We didn’t like the bathroom. When we booked we saw pictures is a glass shower only to arrive in a bathtub room with an uncleanly shower curtain.

Posted by on Nov 24, 2019

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Comment from Hotel Management

Dec 9, 2019 by P.H. on behalf of Gene M. | General Manager

Thank you for sharing your feedback. We do have a variety of room types with different configurations and would be happy to place you in a different room, based on availability, during you next stay.

5 out of 5

Posted by on Sep 8, 2019

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Comment from Hotel Management

Sep 9, 2019 by - P.H. on behalf of Gene M. | General Manager

We're pleased you enjoyed your experience. Thank you for posting a positive review.

Renovations + Closures

The following facilities or services will be unavailable until December 31 2021 (date subject to change):

  • Swimming pool

Property Features

Omni Austin Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. A computer station is on site and WiFi is available in public spaces for a fee. There's an onsite 24-hour business center. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Omni Austin Hotel. Parking is available for a fee. This 4-star Austin hotel is smoke free.

  • 393 guestrooms or units
  • 19 levels
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Train station: Austin Station (2.2 km / 1.4 mi)
  • Metro station: Downtown Station (0.6 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Omni Austin Hotel offers 393 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Austin hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekends from 7:00 AM and 11:00 AM.

Anchos - This restaurant serves breakfast and lunch. A children's menu is available.

Atrium Lounge - This lobby lounge serves dinner only. Open daily.

Morsels - This coffee shop serves breakfast only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 25 lbs)
  • Food and water bowls are available

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts debit cards, debit cards, debit cards, debit cards, and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • UnionPay
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9 and USD 25 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Covered valet parking fee: USD 49.00 per night (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Refrigerator fee: USD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Austin Hotel Omni
  • Austin Omni
  • Austin Omni Hotel
  • Hotel Omni Austin
  • Omni Austin
  • Omni Austin Hotel
  • Omni Austin Hotel Hotel
  • Omni Hotel Austin
  • Omni Austin Hotel Austin
  • Omni Austin Hotel Hotel Austin

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.